Novatime (discontinued)

Novatime (discontinued)

Score 6.6 out of 10
Novatime (discontinued)

Overview

What is Novatime (discontinued)?

From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.
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Recent Reviews

Novatime is Rad!

8 out of 10
July 13, 2020
Novatime is being used by my organization to manage all of our employees in different departments across my whole organization. We use …
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Pricing

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What is Novatime (discontinued)?

From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Novatime (discontinued)?

From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.

Novatime (discontinued) Features

  • Supported: Advanced Scheduling
  • Supported: Compliance
  • Supported: Time and Attendance
  • Supported: Mobile App
  • Supported: Geo-fencing
  • Supported: Biometric Scanning
  • Supported: Facial Recognition
  • Supported: PTO Tracking

Novatime (discontinued) Integrations

Novatime (discontinued) Competitors

Novatime (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada, Mexico, China

Frequently Asked Questions

UKG Ready, TimeClock Plus, and ADP Workforce Now are common alternatives for Novatime (discontinued).

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of Novatime (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-4 of 4)
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July 13, 2020

Novatime is Rad!

Score 8 out of 10
Vetted Review
Verified User
Novatime is being used by my organization to manage all of our employees in different departments across my whole organization. We use Novatime to keep track of our employee's hours. We also use Novatime to send payroll data to external payroll services. It addresses most business problems. We are running an older version of Novatime
  • Good user interface
  • Good user navigation
  • Good support documentation
  • User documentation that includes videos
  • Faster GUI
I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.
  • Customer service
  • HR support
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
Score 9 out of 10
Vetted Review
Verified User
Our company of 60 employees all use NovaTime as our time management system. Exempt or non-exempt employees all use it to either log their hours, request/submit PTO, or view the company-wide PTO request off.
  • Processing payroll is quite simple.
  • PTO request off is straight forward.
  • It's rather intuitive in use.
  • It can be very slow and delayed in punches.
  • It doesn't always capture everyone's punches immediately.
  • There are quite a few areas where you have to be mindful of saving it correctly otherwise the information is all lost and that can be frustrating for users.
I was part of the launch of NovaTime for our company and the transition was received rather well because it is a rather intuitive and straight forward system from the user side. The main frustration that our users have had are with the non-exempt employees who have to clock in. The system can be delayed or miss punches that individuals have tried to make. Overall, customer support has been very helpful, and for the most part, rather timely.
  • We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted.
  • The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time.
Overall, NovaTime does meet our needs and it is quite simple to use. I am the main admin and the ability to pull reports and process payroll is really quite simple and straight forward. To add new employees and remove old ones is very easy as well. I also am a user and clock in and out daily and the use of that interface is really easy as well.
Adam Bander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am the lead trainer for clients using Novatime products for all types of businesses.
  • Timesheets
  • Schedules
  • Labor tracking
  • Customer service
  • Training
  • Expense tracking
  • Customizable reports
The product can be modified to use in all types of businesses, manufacturing, health care, and everything in between. This software can be used for labor tracking, employee hour verification.
  • Great service
  • Great price
  • ROI is through the roof
  • Maximizes efficiency
The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.
August 27, 2019

Time for a Change?

Jennifer Steffens | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We are currently using Novatime across our whole organization. In one department, we have it set up as a kiosk for employees to punch in and out during their shifts as an electronic timecard. The nice thing is that we can put in our own schedules for employees and it will match up their actual hours to their scheduled hours. In another department, employees are able to put in the number of hours they work per day and Novatime calculates the hours per week and/or pay period. Another department of salaried employees does not need to enter hours at all as Novatime will fill in the salaried hours; nevertheless, it does give the employees a chance to edit hours for PTO request and/or holiday hours.
  • It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.
  • There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).
  • The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.
  • The charts/graphs on the new homepage are somewhat helpful and link to useful information.
  • You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
  • Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
  • The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses who have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.
  • It has helped us identify which employees have consistently had OT.
  • It has helped us identify which departments have consistently had OT and/or not utilized their staff to keep OT in check.
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.

On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.

Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
The customer support at Novatime has been incredibly helpful any time that we have called them for support. Whether it was in the beginning when we were setting up the system or later on after the system had been set up and we had questions because either a rule was not working correctly or something was not calculating right. They were very patient, thoughtful, and worked with us until the problem was solved.
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