Novatime (discontinued)

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.

The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.

I was part of the launch of NovaTime for our company and the transition was received rather well because it is a rather intuitive and straight forward system from the user side. The main frustration that our users have had are with the non-exempt employees who have to clock in. The system can be delayed or miss punches that individuals have tried to make. Overall, customer support has been very helpful, and for the most part, rather timely.

Overall, NovaTime does meet our needs and it is quite simple to use. I am the main admin and the ability to pull reports and process payroll is really quite simple and straight forward. To add new employees and remove old ones is very easy as well. I also am a user and clock in and out daily and the use of that interface is really easy as well.

The product can be modified to use in all types of businesses, manufacturing, health care, and everything in between. This software can be used for labor tracking, employee hour verification.

We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses who have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.

On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.

On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.

Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.

The customer support at Novatime has been incredibly helpful any time that we have called them for support. Whether it was in the beginning when we were setting up the system or later on after the system had been set up and we had questions because either a rule was not working correctly or something was not calculating right. They were very patient, thoughtful, and worked with us until the problem was solved.