Time for a Change?
Pros
- It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.
- There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).
- The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.
- The charts/graphs on the new homepage are somewhat helpful and link to useful information.
Cons
- You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
- Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
- The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
Return on Investment
- It has helped us identify which employees have consistently had OT.
- It has helped us identify which departments have consistently had OT and/or not utilized their staff to keep OT in check.
Usability
Other Software Used
Microsoft Office 365, Audacity, Skype for Business (formerly Lync), Spiceworks, Google Forms, Google Drive, WordPress, OneNote, TeamViewer, iMovie
