Name: Novi Survey software overview
Uploaded: 2015-10-19T17:35:40.000Z
Duration: 6 min 34 s
Description: Novi Survey software overview

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### Template Customization
Some users praise Novi Survey for its extensive range of templates and the ease of customizing them to suit their needs. They appreciate the flexibility in creating surveys with consistent formatting and visuals. However, a few reviewers express a desire for more pre-existing templates to streamline the process further. Despite differing opinions, Novi Survey's template customization feature seems to be a valuable asset for many users seeking tailored survey solutions.

### Survey Design and Aesthetics
Users have varying opinions regarding Novi Survey's survey design and aesthetics capabilities. While some appreciate the ease of customization and the ability to create visually appealing surveys, others find the design to be outdated and lacking in attractiveness. The tool's features allow for flexibility in survey creation, but the overall design aesthetic seems to be a point of contention among users. It appears that the platform's survey design and aesthetics functionality may benefit from updates to align with modern design standards and user preferences.

### Customer Engagement
Users generally find Novi Survey's customer engagement capabilities to be a strong point, despite some challenges with customer support. While the tool allows for specific individuals to be invited for surveys, enhancing targeted feedback collection, there have been reports of surveys not reaching all customers. Additionally, intermittent software crashes and slow login times have been noted, impacting the overall user experience. Despite these drawbacks, Novi Survey remains a valuable tool for creating and capturing essential data through internal and external surveys, contributing to operational improvements.

Easy to use and navigate: Many users have found it easy to create multiple templates and navigate through the Novi Survey platform. The user-friendly interface and simple setup make it a beginner's survey system that is recommended for those looking for an entry-level option.

Versatile with customizable templates: Users appreciate the variety of over 100 sample templates offered by Novi Survey, which can be customized to fit their specific needs. This time-saving feature allows users to quickly create surveys that are tailored to their requirements.

Wide range of features: Novi Survey offers various features such as survey conception, branding, scripting, and analytics. This allows users to propose, carry out, and scrutinize different types of surveys. Some users consider Novi Survey to be one of the best survey software options they have ever seen before due to its wide range of capabilities and low price point.

Limited templates: Some users have expressed frustration with the lack of existing templates in Novi Survey, making it difficult for them to quickly create surveys without having to start from scratch.

Steep learning curve: Several reviewers have mentioned that Novi Survey has a steep learning curve and requires training to fully understand and utilize its numerous customization options. This can be challenging for users who are new to the software.

Confusing user interface: A number of customers have found Novi Survey's user interface initially confusing and took some time to grasp its functionalities. It may require an adjustment period for users to become comfortable navigating through the platform.

Novi Survey is a versatile tool that caters to a wide range of survey needs. Users have found great value in using Novi Survey for various purposes such as customer service surveys, happiness surveys, scholar surveys, and yardstick surveys. With Novi Survey, users can easily create survey forms for both clients and internal employees, allowing them to collect valuable feedback and insights on their products or services.

One key benefit of Novi Survey is its ability to connect users with their customers through easy and effective surveys that are supported on all devices. This has resulted in improved customer satisfaction for many users, enabling them to modify their goals based on the feedback received. Additionally, the platform provided by Novi Survey allows users to collect data for important insights and analytics, helping them understand and serve their customers better.

Novi Survey also offers flexibility in creating a wide variety of surveys and allows for the invitation of specific individuals to track completion. The tool provides templated surveys for consistent formatting and design across multiple surveys, saving users time and effort. Moreover, Novi Survey's customization features offer valuable insights while cutting costs.

However, some users have mentioned that the customer support response time for Novi Survey could be improved. Nevertheless, overall user experiences have been positive and valuable, especially considering the cost-effectiveness of the product. From conducting internal assessments to gauging departmental awareness, Novi Survey has proven to be a comprehensive survey software with robust features for developing and analyzing surveys. Users have also utilized Novi Survey to create pre-work surveys for on-site visits and extract data to other formats like Excel.

Novi Survey is an online survey software designed to assist organizations in collecting valuable data and feedback from their target audience. According to the vendor, Novi Survey offers various features and tools for creating, distributing, and analyzing surveys and assessments. It caters to both small and large organizations and is utilized by market research companies, human resources departments, educational institutions, healthcare organizations, and non-profit organizations.

## Key Features

**Hosted online surveys**: According to the vendor, Novi Survey provides a hosted online survey service that enables users to create professional web surveys without the need for software installation. Users can access their online surveys through a web browser from anywhere and at any time.

**Installable survey software**: Novi Survey also offers installable survey software that users can install on their own servers. The software, written in Microsoft ASP.NET C# and AJAX technologies, is known for its speed, reliability, security, and ease of administration. Users have complete control over the software and data, and they can benefit from free upgrades with a perpetual license. Novi Survey also provides a 30-day full money-back guarantee for the installable survey software.

**Advanced online survey tool**: According to the vendor, Novi Survey's advanced online survey tool is designed to be powerful yet user-friendly. It features a modern interface and a rich text editor for styling and formatting survey text and questions. With over 100 question variations, including advanced types like matrices, constant sum, rating, and file upload, users have the flexibility to design comprehensive surveys.

**Internationalize surveys**: Novi Survey supports the creation of online surveys in multiple languages. Users can create surveys in any language and customize validation messages. Respondents can switch between languages without affecting the data. Additionally, Novi Survey includes a built-in survey spell checker with support for 34 languages to help users identify errors.

**Collaboration and user management**: According to the vendor, Novi Survey allows users to create and manage teams with different levels of access through roles and privileges. Users can create user accounts with specialized roles such as administrators, designers, and data analysts. Survey responses can be collected anonymously or associated with contacts in the address book. Novi Survey ensures secure communication using strong SSL encryption and allows limited access for respondents to log in, access their surveys, and view reports.

**Analyzing survey data**: Novi Survey enables users to browse survey responses and view real-time reports. According to the vendor, users can create summary reports using descriptive statistics for numerical and categorical data. The survey software offers customizable charts and graphs to visualize survey data effectively. Users can utilize powerful filtering functions to segment and group data based on various criteria and export data in different formats. Novi Survey supports the analysis of survey data to gain valuable insights and make informed decisions.

Novi Survey offers both a hosted cloud deployment and an on-premise installable survey software for businesses of any size.

Online/Mobile

Paper Scanning

Online/Mobile - Perpetual License

Paper Scanning - Perpetual License

SnapSurveys

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Novi Survey

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Likelihood to Recommend

Survey Format & Appearance

Survey Content

Survey Logic

Survey Reporting & Analytics

Survey Administration & Security

Survey Distribution

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Respondent restrictions

Novi Survey software overview

Novi Survey is an enterprise survey software tool that allows for the creation of sophisticated online surveys and data collection forms. Response to online surveys can be collected by posting them on a web site, by sending email invitations, or by manual data entry. This video will show you an overview of the Novi Survey management and authoring tool and how to access the main features of the survey software as well as explain how the information is organized and accessed through out the survey application. For more information visit us at https://www.novisurvey.net

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Features related to survey flow, or the logic that directs survey question order.

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Features related to reporting & analytics for survey results.

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Includes canned reports that allow users to generate and share accurate survey results.

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

Novi Survey

Overview

What is Novi Survey?