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Novi Survey

Novi Survey

Overview

What is Novi Survey?

Novi Survey is an online survey software designed to assist organizations in collecting valuable data and feedback from their target audience. According to the vendor, Novi Survey offers various features and tools for creating, distributing, and analyzing surveys and assessments. It caters to both small...

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Recent Reviews

TrustRadius Insights

Novi Survey is a versatile tool that caters to a wide range of survey needs. Users have found great value in using Novi Survey for various …
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Pricing

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Unavailable

What is Novi Survey?

Novi Survey offers both a hosted cloud deployment and an on-premise installable survey software for businesses of any size.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

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Product Details

What is Novi Survey?

Novi Survey is an online survey software designed to assist organizations in collecting valuable data and feedback from their target audience. According to the vendor, Novi Survey offers various features and tools for creating, distributing, and analyzing surveys and assessments. It caters to both small and large organizations and is utilized by market research companies, human resources departments, educational institutions, healthcare organizations, and non-profit organizations.

Key Features

Hosted online surveys: According to the vendor, Novi Survey provides a hosted online survey service that enables users to create professional web surveys without the need for software installation. Users can access their online surveys through a web browser from anywhere and at any time.

Installable survey software: Novi Survey also offers installable survey software that users can install on their own servers. The software, written in Microsoft ASP.NET C# and AJAX technologies, is known for its speed, reliability, security, and ease of administration. Users have complete control over the software and data, and they can benefit from free upgrades with a perpetual license. Novi Survey also provides a 30-day full money-back guarantee for the installable survey software.

Advanced online survey tool: According to the vendor, Novi Survey's advanced online survey tool is designed to be powerful yet user-friendly. It features a modern interface and a rich text editor for styling and formatting survey text and questions. With over 100 question variations, including advanced types like matrices, constant sum, rating, and file upload, users have the flexibility to design comprehensive surveys.

Internationalize surveys: Novi Survey supports the creation of online surveys in multiple languages. Users can create surveys in any language and customize validation messages. Respondents can switch between languages without affecting the data. Additionally, Novi Survey includes a built-in survey spell checker with support for 34 languages to help users identify errors.

Collaboration and user management: According to the vendor, Novi Survey allows users to create and manage teams with different levels of access through roles and privileges. Users can create user accounts with specialized roles such as administrators, designers, and data analysts. Survey responses can be collected anonymously or associated with contacts in the address book. Novi Survey ensures secure communication using strong SSL encryption and allows limited access for respondents to log in, access their surveys, and view reports.

Analyzing survey data: Novi Survey enables users to browse survey responses and view real-time reports. According to the vendor, users can create summary reports using descriptive statistics for numerical and categorical data. The survey software offers customizable charts and graphs to visualize survey data effectively. Users can utilize powerful filtering functions to segment and group data based on various criteria and export data in different formats. Novi Survey supports the analysis of survey data to gain valuable insights and make informed decisions.

Novi Survey Video

Novi Survey software overview
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Novi Survey is a versatile tool that caters to a wide range of survey needs. Users have found great value in using Novi Survey for various purposes such as customer service surveys, happiness surveys, scholar surveys, and yardstick surveys. With Novi Survey, users can easily create survey forms for both clients and internal employees, allowing them to collect valuable feedback and insights on their products or services.

One key benefit of Novi Survey is its ability to connect users with their customers through easy and effective surveys that are supported on all devices. This has resulted in improved customer satisfaction for many users, enabling them to modify their goals based on the feedback received. Additionally, the platform provided by Novi Survey allows users to collect data for important insights and analytics, helping them understand and serve their customers better.

Novi Survey also offers flexibility in creating a wide variety of surveys and allows for the invitation of specific individuals to track completion. The tool provides templated surveys for consistent formatting and design across multiple surveys, saving users time and effort. Moreover, Novi Survey's customization features offer valuable insights while cutting costs.

However, some users have mentioned that the customer support response time for Novi Survey could be improved. Nevertheless, overall user experiences have been positive and valuable, especially considering the cost-effectiveness of the product. From conducting internal assessments to gauging departmental awareness, Novi Survey has proven to be a comprehensive survey software with robust features for developing and analyzing surveys. Users have also utilized Novi Survey to create pre-work surveys for on-site visits and extract data to other formats like Excel.

Easy to use and navigate: Many users have found it easy to create multiple templates and navigate through the Novi Survey platform. The user-friendly interface and simple setup make it a beginner's survey system that is recommended for those looking for an entry-level option.

Versatile with customizable templates: Users appreciate the variety of over 100 sample templates offered by Novi Survey, which can be customized to fit their specific needs. This time-saving feature allows users to quickly create surveys that are tailored to their requirements.

Wide range of features: Novi Survey offers various features such as survey conception, branding, scripting, and analytics. This allows users to propose, carry out, and scrutinize different types of surveys. Some users consider Novi Survey to be one of the best survey software options they have ever seen before due to its wide range of capabilities and low price point.

Limited templates: Some users have expressed frustration with the lack of existing templates in Novi Survey, making it difficult for them to quickly create surveys without having to start from scratch.

Steep learning curve: Several reviewers have mentioned that Novi Survey has a steep learning curve and requires training to fully understand and utilize its numerous customization options. This can be challenging for users who are new to the software.

Confusing user interface: A number of customers have found Novi Survey's user interface initially confusing and took some time to grasp its functionalities. It may require an adjustment period for users to become comfortable navigating through the platform.

Reviews

(1-1 of 1)
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Joshua Melder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work within an administrative team at my company. My role consists of presenting and interpreting data both between internal business units and external customers. My company has decided to use Novi Survey as its primary survey tool, primarily because of the incredible price-point at scale. Novi Survey is not used throughout all business areas in my organization, however, it is largely used within nearly all admin areas of the company. The platform does a fantastic job of providing a space where one can create surveys and forms efficiently and effectively. I utilize Novi Survey in my work group in order to create pre-work surveys prior to on-site visits to customers. I can create and select surveys from templates and modify to fit specific customer specifications quite easily. Furthermore, the tool allows the data to be extracted to other formats such as excel. In my experience, Novi Survey has worked well for many of our business consulting requirements.
  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively.

The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Survey Format & Appearance (3)
63.33333333333333%
6.3
Survey templates
60%
6.0
Themes
60%
6.0
Custom logo/branding
70%
7.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
90%
9.0
Question design help
90%
9.0
Multiple question types
80%
8.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
86%
8.6
Response tracking
90%
9.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
70%
7.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
35%
3.5
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
70%
7.0
Survey Administration & Security (2)
80%
8.0
Access controls
80%
8.0
Compliance
80%
8.0
  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
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