NOVO Mobile

NOVO Mobile, developed by inovoo, is a software solution designed to serve as a secure and mobile dialogue platform. According to the vendor, it aims to digitize processes and enable efficient interaction options for customers or employees in small to large-sized companies across various professions and industries, including Human Resources, Contact Centers, Performance Departments, CRM/ERP Systems, and Output Management Systems.

Key Features

Camera Control: According to the vendor, NOVO Mobile offers specially developed camera control that ensures excellent document recording. It automatically detects document margins and deletes unnecessary image parts. Users can trigger the recording process manually or set it to automatic, and they can also adjust the image quality. The vendor claims that all recorded documents are securely encrypted for safe transfer and storage.

Data - always Up-to-date: NOVO Mobile provides direct integration with CRM/ERP systems or other data storage to ensure up-to-date customer data. App users can customize their address, bank details, or contract data directly within the app. Optional security queries using 2-factor authentication or digital signature checks are available, according to the vendor.

Document Processes: NOVO Mobile enables the interactive exchange of documents and information between app users and business processes. It coordinates bidirectional workflow between back-ends, specialized applications, or output management systems. The vendor states that the solution supports valid signatures, eliminating the need for paper signatures and ensuring fast and secure digitization of documents.

Communication: According to the vendor, NOVO Mobile provides mobile communication channels with various departments such as Human Resources, Contact Center, and Performance Department. It offers convenient communication options like chat and unstructured messages, facilitating targeted information and document sharing from the company to the app user. Additionally, it supports newsletters and Call to Action app functionality.

Web becomes App: NOVO Mobile allows users to port web content into the app, ensuring consistent information across platforms. It also enables the completion and signing of web forms within the app. The vendor claims that leveraging the powerful functions of smartphones enhances the user experience.

Authentication & Security: According to the vendor, NOVO Mobile ensures the security of digital communication and the unique identity of app users. It offers video authentication for creating a digital identity. The app provides login services for protected access and implements 2-factor authentication for changing essential data. The vendor states that all data and documents are transmitted securely and encrypted.

NOVO App Studio: NOVO App Studio, according to the vendor, allows users to easily create, modify, and maintain mobile apps with added value. The solution supports low-code development with a drag & drop UI designer, enabling users to link layouts to functionalities and workflows. It also offers a resource management system for defining and managing styles, colors, and text. The vendor claims that NOVO App Studio supports both iOS and Android platforms and reduces development time by 70%.