Overview
What is Novocall?
Novocall is callback software designed to help users generate more sales calls from web visitors, and helps qualify leads and book sales calls for businesses.
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Demos
Technology Thursdays: Product Demo Novocall
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Novocall?
Novocall Features
- Supported: Click to call
- Supported: Call tracking
- Supported: Call scheduling
Novocall Screenshots
Novocall Integrations
- WhatsApp Business
- HubSpot Marketing Hub
- Google Analytics
- Zapier
- Slack
- Flock
- Facebook Messenger
- Telegram
- Line
- Facebook Pixel
- Google Calendar
- Outlook Calendar
- Webhooks
- Facebook lead ads
- SaaS United
Novocall Competitors
- LiveCall
- Callpage
- Lucep
Novocall Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Supported Countries | Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, United Kingdom, USA Vatican City, Virgin Islands, U.S. |
Supported Languages | Arabic, Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Portuguese (Brazilian), Spanish, Vietnamese |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Novocall has proven to be an efficient tool for local marketing and lead generation, proactively prompting visitors to contact users with booking requests. Once installed, Novocall offers users a simple and convenient way to streamline their business processes and convert leads. In doing so, users can allocate Novocall links wherever they want them on their site, allowing customers to call directly or schedule a call for later.
According to user reviews, Novocall is easy to use and has a helpful customer service team that assists in managing calls and leads. Its interface is intuitive and its features are reliable, making it an ideal choice for businesses of any size. Thanks to the convenience offered by Novocall's click-to-call feature, customers can avoid wasting time sending Skype or Zoom links in favor of speaking with someone directly. Overall, Novocall helps businesses save time while providing customers with a seamless experience in managing calls and leads.
Customizable Widget: Reviewers praised Novocall's well-designed and customizable widget placement on the website, allowing for a compelling call to action for potential customers. Some users appreciated the flexibility of Novocall's widget, which allows customization of every aspect and creation of multiple widgets to suit different purposes.
Effective Customer Support: Many reviewers lauded Novocall's customer support team as responsive and helpful even outside regular business hours. Users found that this made their experience with Novocall more positive overall.
Useful Tool for Sales Increase: According to reviewers, Novocall was seen as a useful tool for businesses looking to increase sales and capture potential customers who may have otherwise left the website. Many noted that it helped them reduce lost sales opportunities by capturing potential customers who were about to leave the site through its behavioral widget feature.
Unclear pricing: Some users have expressed that the pricing structure for additional call credits is unclear or too expensive.
Limited availability in certain countries: Several users have expressed disappointment with the limited availability of Novocall in certain countries, particularly in Africa.
Lack of features: The absence of features like voicemail, call tracking, and Zapier or webhooks for automation has prevented some users from using Novocall to its full potential.