Nutshell Reviews

21 Ratings
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Score 8.6 out of 100

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Feature Scorecard Summary

Customer data management / contact management (10)
9.0
Workflow management (9)
8.1
Territory management (6)
6.0
Opportunity management (7)
8.7
Integration with email client (e.g., Outlook or Gmail) (11)
7.5
Quote & order management (6)
6.7
Interaction tracking (9)
9.3
Channel / partner relationship management (1)
3
Case management (5)
9.7
Call center management (4)
8.0
Lead management (9)
8.4
Email marketing (8)
7.8
Task management (8)
9.1
Reporting (7)
8.8
Forecasting (8)
8.0
Pipeline visualization (10)
7.9
Customizable reports (10)
8.7
Custom fields (8)
7.9
Custom objects (5)
9.0
Scripting environment (1)
9
API for custom integration (4)
7.0
Single sign-on capability (1)
9
Role-based user permissions (1)
6
Social data (7)
7.5
Social engagement (1)
8
Marketing automation (1)
8
Compensation management (1)
8
Mobile access (11)
7.6

About Nutshell

Nutshell aims to offer CRM software that’s simple for small businesses to use, solving the challenge from which most CRMs suffer: motivating sales teams to embrace the product. According to the vendor, the CRM solution makes it easy for outbound sales teams to do important things quickly, offering intuitive sales process and collaboration tools, powerful out-of-the-the-box reporting, email sync with Google Apps/Gmail and Office/Outlook, and much more in an affordable, user-friendly package.

Nutshell offers a wide range of integrations with popular business tools like Google Apps, MailChimp, and Zendesk, and friendly support from real human beings. Nutshell is best-suited for small-business outbound sales teams that are looking for an affordable, easy-to-use CRM that can be fully implemented on Day 1.

Nutshell Features

Sales Force Automation Features

Has featureCustomer data management / contact management
Has featureWorkflow management
Has featureTerritory management
Has featureOpportunity management
Has featureIntegration with email client (e.g., Outlook or Gmail)
Has featureQuote & order management
Has featureInteraction tracking

Customer Service & Support Features

Has featureCase management
Has featureCall center management

Marketing Automation Features

Has featureLead management
Has featureEmail marketing

CRM Project Management Features

Has featureTask management
Has featureReporting

CRM Reporting & Analytics Features

Has featureForecasting
Has featurePipeline visualization
Has featureCustomizable reports

Customization Features

Has featureCustom fields
Has featureCustom objects
Has featureAPI for custom integration

Social CRM Features

Has featureSocial data

Platform Features

Has featureMobile access

Nutshell Integrations

Microsoft Exchange, Mailchimp, Zendesk, Olark, Google Drive, PandaDoc, Google Apps, Gmail, Outlook, Twitter

Nutshell Competitors

Nutshell Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$20per user, per month
Pro$35per user, per month
Pro+$70per user, per month

Nutshell Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Nutshell Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:United States, UK, Australia, New Zealand
Supported Languages: English