Nutshell

Nutshell

About TrustRadius Scoring
Score 8.8 out of 100
Nutshell CRM

Overview

Recent Reviews

Popular Features

View all 28 features

Customer data management / contact management (10)

9.0
90%

Pipeline visualization (10)

7.8
78%

Mobile access (11)

7.5
75%

Integration with email client (e.g., Outlook or Gmail) (11)

7.5
75%

Reviewer Pros & Cons

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Pricing

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Starter

$20

Cloud
per user, per month

Pro

$35

Cloud
per user, per month

Pro+

$70

Cloud
per user, per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.nutshell.com/in/pricing/?ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Sales Force Automation

7.4
74%

Customer Service & Support

8.8
88%

Marketing Automation

8.3
83%

CRM Project Management

8.9
89%

CRM Reporting & Analytics

8.1
81%

Customization

8.2
82%

Security

7.5
75%

Social CRM

7.8
78%

Integrations with 3rd-party Software

8.0
80%

Platform

7.5
75%

Product Details

What is Nutshell?

Nutshell aims to offer CRM software that’s simple for small businesses to use, solving the challenge from which most CRMs suffer: motivating sales teams to embrace the product. According to the vendor, the CRM solution makes it easy for outbound sales teams to do important things quickly, offering intuitive sales process and collaboration tools, powerful out-of-the-the-box reporting, email sync with Google Apps/Gmail and Office/Outlook, and much more in an affordable, user-friendly package.

Nutshell offers a wide range of integrations with popular business tools like Google Apps, MailChimp, and Zendesk, and friendly support from real human beings. Nutshell is best-suited for small-business outbound sales teams that are looking for an affordable, easy-to-use CRM that can be fully implemented on Day 1.

Nutshell Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Social CRM Features

  • Supported: Social data

Platform Features

  • Supported: Mobile access

Nutshell Videos

Nutshell Integrations

Nutshell Competitors

Nutshell Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, UK, Australia, New Zealand
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Nutshell?

Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

What is Nutshell's best feature?

Reviewers rate Case management highest, with a score of 9.7.

Who uses Nutshell?

The most common users of Nutshell are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (26)

Ratings

Reviews

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