NVivo

Versatility: Users have found NVivo to be a versatile software that allows them to work with different types of data, including text and audio. This flexibility enables researchers to analyze and interpret their findings more comprehensively by providing various options for handling different data formats.

Query and Tabulation Tools: The query and tabulation tools in NVivo are highly valued by users as they provide the ability to analyze relationships in data. These tools allow users to extract meaningful insights, identify patterns, and discover connections that may not be immediately apparent. Several reviewers have mentioned how these features greatly enhance their research process.

Intuitive Interface: Users appreciate NVivo's intuitive interface, which makes it easy for them to navigate and locate the information they need. The software provides a seamless experience, allowing researchers to categorize and analyze their data efficiently in a structured manner. Multiple users have commended the user-friendly design of NVivo, enhancing the overall user experience and contributing to a more efficient research process.

Slow customer service: Reviewers have expressed frustration with NVivo's slow response times and delays in addressing technical glitches and billing mistakes. Some users felt that the slow customer service hindered their experience with the software.

Difficulty with PDF tools: Some users have found the coding tools for highlighting portions of text in PDFs challenging to work with. Additionally, the absence of an easily available option to rotate the view for PDF documents can be inconvenient. One user found these difficulties with the PDF tools to be a hindrance in their workflow.

Expensive pricing: NVivo is considered to be quite expensive, especially for small research projects or individual use. This high cost can be a barrier for some users, particularly graduate students and early career researchers without institutional access. Some users found the pricing of NVivo to be a significant drawback.

Users have made several recommendations for NVivo based on their experiences. The three most common recommendations are as follows:

1. Users recommend watching tutorial videos and seeking additional training before using NVivo. They suggest checking out YouTube for tutorial videos and considering certified training courses to gain a thorough understanding of the software.

2. Users advise taking the time to get familiar with NVivo and practicing using it. They emphasize that practice is key to fully utilizing the features and capabilities of the software.

3. Users believe that NVivo is an essential tool for researchers, particularly in a university setting. They find it valuable for qualitative analysis, producing graphs, and organizing notes and thoughts in a verifiable way.

Overall, users recommend investing time in learning how to use NVivo effectively through tutorials and training, as well as recognizing its value as a research tool for qualitative analysis.