Name: Nvoicepay
Rating: 9.3 (4 reviews)
Author: Nvoicepay

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Environmental Health and Safety (EHS)

Meeting Management

Procurement

VoIP

Enterprise

Accounting

Expense Management

Spend Management

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Cost Management

Cloud Storage

Component Content Management

Converged Network Adapters (CNAs)

Data Center Infrastructure Management

Data Observability

Data Pipeline

Extended Detection and Response (XDR)

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Managed Print

Network Performance Monitoring

Password Management System

Release Management

Remote Support

Session Border Controllers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Creative Collaboration

Direct Mail Automation

Email Marketing

Gamification

Intent Data

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Multichannel Retail

Presales

Sales Intelligence

Sales

Certificate Lifecycle Management

Security

Architecture

Commercial Drone

Construction Accounting

Hotel Management

Loan Servicing

Oil and Gas

Public Sector Software

Telemedicine

Vendor Neutral Archive (VNA)

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### Payment Processing
Users generally praise Nvoicepay's efficient payment processing capabilities. They appreciate the ease of making payments, the ability to track payment status, and the option to use multiple payment types such as ACH and credit cards. While some users find certain aspects confusing, like vendor requests for specific payment methods, overall, Nvoicepay's payment processing is seen as a valuable tool for streamlining payment workflows and ensuring timely payments to vendors. The platform's automation features and quick processing times are highlighted as key benefits by users, contributing to a positive experience with managing payments through Nvoicepay.

### Payment Methods and Types
User feedback on Nvoicepay's payment methods and types is generally positive, with many users appreciating the flexibility offered by options like ACH, credit card, and manual checks. The ability to streamline payment processes and reduce the need for physical checks has been highlighted as a significant benefit. Some users have mentioned minor issues, such as confusion with vendor payment preferences, but overall, the consensus is that Nvoicepay's payment methods and types functionality is efficient and effective in simplifying the payment process for businesses.

### Credit and Debit Transactions
Users generally express satisfaction with Nvoicepay's payment options, particularly its credit card payment functionality. While some users appreciate the ease of tracking and paying invoices, as well as the rebates received for credit card payments, others have encountered issues with vendors being switched to credit card payments without their consent. Despite some challenges with vendor preferences and errors during the payment process, users find value in the time and cost savings associated with Nvoicepay's credit and debit transaction capabilities.

### Vendor Management
User sentiment regarding Nvoicepay's vendor management capabilities is generally positive, with users appreciating the ease of paying vendors and the streamlined process of setting up new vendors. The platform's efficiency in processing payments to multiple vendors simultaneously has been highlighted as a significant benefit. While some users have encountered minor issues with vendor communication preferences, overall, Nvoicepay's vendor management functionality seems to be well-received by users for its convenience and effectiveness.

### Customer and Vendor Services
User feedback on Nvoicepay's customer service and vendor services is mixed. While some users appreciate the efficiency and ease of use of the system, others have encountered challenges with customer service responsiveness and issue resolution. There are instances where vendors faced difficulties with payment types and communication breakdowns, leading to frustration. Despite positive remarks on the system's functionality, the need for improved customer service training and communication is highlighted as areas for enhancement.

### Cost Savings and Efficiency
Users consistently highlight Nvoicepay's exceptional cost-saving and efficiency benefits. They appreciate the streamlined processes that save time and money, reduce errors, and enhance overall operational efficiency. The platform's ability to automate payment workflows, reduce manual tasks, and optimize payment methods has garnered high praise from users, showcasing its strong commitment to driving cost savings and operational efficiency.

### Compliance and Approval Processes
User feedback on Nvoicepay's compliance and approval processes reveals a mix of positive and negative experiences. While some users appreciate the time-saving benefits and ease of use in approving payments electronically, others express frustration with website speed issues, frequent log-in requirements, and lack of automatic email notifications for batch originators. The flexibility of the approval process and the ability to review and approve payments from any location are highlighted as strengths, but concerns about delays in payment processing and the need for clearer approval confirmation persist among users.

### Accounts Payable Automation
Users consistently praise Nvoicepay for its streamlined accounts payable automation processes. The general sentiment among reviewers is that Nvoicepay's accounts payable automation capabilities have significantly improved efficiency and reduced manual tasks in the AP process. Users appreciate the time-saving benefits, reduction in errors, and the overall ease of use that Nvoicepay's automation brings to their AP operations. The positive feedback highlights the value of Nvoicepay in simplifying and optimizing accounts payable tasks, ultimately leading to a more efficient and effective AP workflow.

### Financial Reporting and Reconciliation
User feedback on Nvoicepay's financial reporting and reconciliation functionalities is mixed. While some users appreciate the ease of reconciling payments and checking payment statuses, others have encountered challenges with slow customer service responses and issues post-implementation. The system's reporting features are generally well-received for providing clear and concise information, although some users have expressed the need for more detailed reporting options, such as statements for account reconciliation. Despite some concerns raised about the system's initial setup and occasional technical glitches, Nvoicepay's financial reporting and reconciliation capabilities seem to offer a balance of benefits and drawbacks for users.

### Software Integration and Implementation
Users generally praise Nvoicepay's software integration and implementation capabilities, particularly its compatibility with ERP systems like Netsuite and CDK. The streamlined process of entering invoices and the automation features have significantly reduced manual efforts and processing time for users. However, some users have expressed concerns about certain limitations, such as the lack of full integration with their ERP systems as initially promised, leading to manual interventions and inconveniences. Despite these challenges, the overall sentiment leans towards positive experiences with Nvoicepay's software integration and implementation functionalities.

### Security and Fraud Prevention
Users generally appreciate Nvoicepay's emphasis on bank security and time-saving features in their payment processing system. When it comes to security and fraud prevention, reviewers seem to have a positive outlook, highlighting the added level of security the platform provides for their payments. The general sentiment is that Nvoicepay's security measures help in safeguarding transactions and reducing the risk of fraudulent activities. Users find comfort in the security protocols implemented by Nvoicepay, which contribute to a more secure payment environment.

### Remote Work Adaptability
Users consistently praise Nvoicepay's remote work adaptability features, highlighting its ability to facilitate a smooth transition to remote working environments. The platform's remote work adaptability is seen as a valuable asset, allowing businesses to operate efficiently without disruptions. Users appreciate the time-saving aspect of remote work adaptability, enabling them to focus on other projects and tasks.

### Environmental Impact Reduction
Users consistently highlight Nvoicepay's environmental impact reduction capabilities as a standout feature of the platform. The ability to minimize paper usage and transition away from traditional paper checks is widely appreciated by users. The streamlined processes not only enhance efficiency but also contribute positively to reducing the environmental footprint of payment operations. Despite some initial challenges with paper-based systems, users find that Nvoicepay's environmental impact reduction functionalities offer a significant advantage in modernizing payment practices towards sustainability.

Users have provided the following recommendations for Nvoicepay:

- Nvoicepay is recommended for businesses looking to simplify their accounts payable process, save time and money, automate their AP process, track payments easily, and have a seamless and simple payment solution.
- Users suggest using Nvoicepay to save time processing check runs, have a more organized and efficient payment system, and have checks and balances in place for added security with banking.
- Nvoicepay can help businesses turn their AP department into a revenue generator and streamline their AP payment process.
- Users also mention that Nvoicepay integrates seamlessly with CDK and Netsuite, saving time on processing payables and money on ordering checks.
- Customers appreciate the fast, easy, and efficient payment solution that Nvoicepay provides, as well as the opportunity to earn rebates with low costs.
- Implementing Nvoicepay is described as easy and seamless, and users recommend reaching out to the Nvoicepay team for assistance or questions.
- Making the switch to Nvoicepay can result in time and cost savings while keeping vendors happy and preventing fraud issues.
- Users also find value in Nvoicepay's ability to offer different payment methods in an easy transaction.
- Overall, users highly recommend trying out the products and services offered by Nvoicepay to see if they meet the business's needs.

In summary, users recommend Nvoicepay for its ability to simplify accounts payable processes, save time and money, provide excellent customer service, integrate with other platforms, offer various payment methods, and streamline business operations.

Convenience and Efficiency: Users highly appreciate the convenience and efficiency of Nvoicepay, with many stating that it simplifies their accounts payable processes. The centralized portal allows vendors to easily access payment information, making it convenient for users to track and manage payments in one place. Additionally, the streamlined process of selecting invoices and making payments with just a few clicks saves users time and effort.

User-Friendly Interface: Many users find Nvoicepay's interface to be user-friendly and intuitive. They appreciate how easy it is to navigate the platform, even for non-accounting staff or management without accounting backgrounds. This user-friendliness contributes to a positive experience for all users, both new and experienced.

Helpful Customer Support: Users consistently highlight the helpfulness of Nvoicepay's customer support team. They describe them as supportive, responsive, knowledgeable, and pleasant to deal with. Having good customer service is seen as an important aspect of their overall satisfaction with the platform.

Slow response and sluggishness in approval portal: Several users have experienced slow responses and sluggishness when using the approval portal. This has caused frustration and delays in their workflow.

Lack of assigned representative: Some users have expressed dissatisfaction with not being assigned a representative and having to reach out to temporary representatives for assistance. This lack of dedicated support has made it difficult for users to address their specific needs.

Difficulty in updating vendor information: Users have mentioned inconvenience and difficulty in updating vendor information within the system. This has resulted in challenges during the payment process and has caused frustration for users trying to keep their records up-to-date.

Users of this payment software have reported achieving significant time savings and cost reductions in their accounts payable processes. By reducing the number of manual checks issued in-house, users have experienced improved efficiency and streamlined payment processing. The software eliminates the need to write checks for payables, allowing for increased payment options for vendors. Improved visibility and control over payments have been achieved through the software's portal, providing easy access to payment history and tracking. Users have also benefited from the convenience and rebate benefits of ACH and credit card payments, turning accounts payable into a profit center. Additionally, the software has enabled users to work remotely, eliminating the need to go to the office to cut checks and maintaining smooth business operations. With its efficient communication channels, users have reported quick resolutions of payment-related issues by contacting the software's support team. Overall, this payment software has proven to be a valuable tool in achieving time savings, cost reductions, and improved financial visibility for businesses.

Nvoicepay headquartered in Beaverton offers accounts payable automation, and vendor payment data management to enterprises.

Standard

Professional

Premium

Free

Webexpenses

Nvoicepay

Accounts Payable

Stop chasing paper payment information. Streamline your accounts payable department with Nvoicepay's cloud-based technology.

Discover how you can pay your bills through NetSuite integration — pay all vendors with a single click.

Learn More: https://resources.nvoicepay.com/h/i/217254666-nvoicepay-suiteapp-demo-for-netsuite

Nvoicepay SuiteApp Demo for NetSuite

Likelihood to Recommend

Features found in accounts payable software products

Automated Accounts Payable Processes

Accounts payable processes are automated based on pre-determined workflows.

Vendor Management

Holds information related to vendor terms and contracts.

Tax Form Preparation

Allows users to create and share tax forms within the platform.

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

Customizable Approval Policies

Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

Financial Document Management

Invoices, expense reports, and associated documents are stored within the platform for any future needs.

Payment Status Tracking

Tracks what stage payments are at in the process, from approval to receipt.

Payment Audit Trail

Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

Duplicate Bill Detection

Detects duplicate invoices or expense reports to prevent double payments.

Advanced OCR

Automatically imports information from invoices, receipts, expense reports, and other 
scanned documents into the platform.

Electronic Funds Transfer

Funds can be transferred via EFT as opposed to paper checks.

PCI Compliant Security Measures

Banking and finance information is protected according to Privacy Shield and GDPR standards.

Corporate Assistant Controller

Nvoicepay 2019-02-20 09:46:25

CareLogic EHR

Nvoicepay 2019-06-04 06:46:36

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Runs slow

Extremely difficult

Little tricky

Workflow system

Excel file

Full integration

Zip codes

Main dashboard

Multiple users

Make up

Cost us

Customer service

Payment methods

Accounting system

Payment method

Credit cards

Home

Accounts Payable Software

NVoicepay is used by my accounts payable team to make payments via ACH, credit card, and check. I and the managers in my department use it to approve the payments initiated by my A/P team. It helps reduce our A/P staff by eliminating the check-cutting process....processing checks is costly! It is an efficient payment system!

Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.
NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.
NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.

NVoicepay is not integrated with our A/P workflow system which is Symbeo so a full integration would be helpful to review the invoices as I am approving the payments.
Sometimes NVoicepay runs slow when multiple users are in the system.
NVoiepay runs slow when looking up payment history on a vendor.

It has allowed our staff to remain constant for several years even with the addition of several dealerships. Also the rebates we earn offset our fees on our A/P Automation system, Symbeo.

Nvoicepay is currently being used solely by the Fiscal department. Being that the Fiscal department supports the entire organization with and the purchases made across the organization, it gets heavy use from our small team. It allows us to operate as a lean team because we have a third party who is able to take care of the processing of payments to vendors. All we have to do is upload our expenses the Nvoicepay portal and they take care of the rest.

Nvoicepay's biggest strength is the simplicity of taking care of our transactions. Once we have booked our transactions in our accounting system, we simply download the transactions and upload them directly to the Nvoicepay portal.
Nvoicepay takes care of nearly everything on the payment side. Nvoicepay will reach out to vendor's on our behalf and figure out which payment method will best benefit our organization within our payment structure. If a vendor excepts ACH and Credit Cards, Novicepay will automatically use the payment method that will cost us less on our monthly processing bill.
Novicepay customer service is amazing. I don't recall a time when I've ever waited on hold or never received an answer to my question. Perhaps the best part of the customer service is the follow-ups with the resolutions provided. It seems as though most vendors are done with you as soon as you hang up the phone, however, Nvoicepay does not rest until they have provided an adequate solution to YOUR problem.

Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.

Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.

Nvoicepay

Overview

What is Nvoicepay?