TrustRadius Insights
Users of this payment software have reported achieving significant time savings and cost reductions in their accounts payable processes. …
Overview
What is Nvoicepay?
Nvoicepay headquartered in Beaverton offers accounts payable automation, and vendor payment data management to enterprises.
Recent Reviews
Pricing
N/A
Unavailable
What is Nvoicepay?
Nvoicepay headquartered in Beaverton offers accounts payable automation, and vendor payment data management to enterprises.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
10 people also want pricing
Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
Product Demos
Nvoicepay SuiteApp Demo for NetSuite
YouTube
Nvoicepay SuiteApp Demo for NetSuite
YouTube
Product Details
- About
- Tech Details
What is Nvoicepay?
Nvoicepay Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(4)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of this payment software have reported achieving significant time savings and cost reductions in their accounts payable processes. By reducing the number of manual checks issued in-house, users have experienced improved efficiency and streamlined payment processing. The software eliminates the need to write checks for payables, allowing for increased payment options for vendors. Improved visibility and control over payments have been achieved through the software's portal, providing easy access to payment history and tracking. Users have also benefited from the convenience and rebate benefits of ACH and credit card payments, turning accounts payable into a profit center. Additionally, the software has enabled users to work remotely, eliminating the need to go to the office to cut checks and maintaining smooth business operations. With its efficient communication channels, users have reported quick resolutions of payment-related issues by contacting the software's support team. Overall, this payment software has proven to be a valuable tool in achieving time savings, cost reductions, and improved financial visibility for businesses.
Convenience and Efficiency: Users highly appreciate the convenience and efficiency of Nvoicepay, with many stating that it simplifies their accounts payable processes. The centralized portal allows vendors to easily access payment information, making it convenient for users to track and manage payments in one place. Additionally, the streamlined process of selecting invoices and making payments with just a few clicks saves users time and effort.
User-Friendly Interface: Many users find Nvoicepay's interface to be user-friendly and intuitive. They appreciate how easy it is to navigate the platform, even for non-accounting staff or management without accounting backgrounds. This user-friendliness contributes to a positive experience for all users, both new and experienced.
Helpful Customer Support: Users consistently highlight the helpfulness of Nvoicepay's customer support team. They describe them as supportive, responsive, knowledgeable, and pleasant to deal with. Having good customer service is seen as an important aspect of their overall satisfaction with the platform.
Slow response and sluggishness in approval portal: Several users have experienced slow responses and sluggishness when using the approval portal. This has caused frustration and delays in their workflow.
Lack of assigned representative: Some users have expressed dissatisfaction with not being assigned a representative and having to reach out to temporary representatives for assistance. This lack of dedicated support has made it difficult for users to address their specific needs.
Difficulty in updating vendor information: Users have mentioned inconvenience and difficulty in updating vendor information within the system. This has resulted in challenges during the payment process and has caused frustration for users trying to keep their records up-to-date.
Users have provided the following recommendations for Nvoicepay:
- Nvoicepay is recommended for businesses looking to simplify their accounts payable process, save time and money, automate their AP process, track payments easily, and have a seamless and simple payment solution.
- Users suggest using Nvoicepay to save time processing check runs, have a more organized and efficient payment system, and have checks and balances in place for added security with banking.
- Nvoicepay can help businesses turn their AP department into a revenue generator and streamline their AP payment process.
- Users also mention that Nvoicepay integrates seamlessly with CDK and Netsuite, saving time on processing payables and money on ordering checks.
- Customers appreciate the fast, easy, and efficient payment solution that Nvoicepay provides, as well as the opportunity to earn rebates with low costs.
- Implementing Nvoicepay is described as easy and seamless, and users recommend reaching out to the Nvoicepay team for assistance or questions.
- Making the switch to Nvoicepay can result in time and cost savings while keeping vendors happy and preventing fraud issues.
- Users also find value in Nvoicepay's ability to offer different payment methods in an easy transaction.
- Overall, users highly recommend trying out the products and services offered by Nvoicepay to see if they meet the business's needs.
In summary, users recommend Nvoicepay for its ability to simplify accounts payable processes, save time and money, provide excellent customer service, integrate with other platforms, offer various payment methods, and streamline business operations.
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
May 19, 2021
Efficient, Easy to Use, Third Party Payer
Nvoicepay is currently being used solely by the Fiscal department. Being that the Fiscal department supports the entire organization with and the purchases made across the organization, it gets heavy use from our small team. It allows us to operate as a lean team because we have a third party who is able to take care of the processing of payments to vendors. All we have to do is upload our expenses the Nvoicepay portal and they take care of the rest.
- Nvoicepay's biggest strength is the simplicity of taking care of our transactions. Once we have booked our transactions in our accounting system, we simply download the transactions and upload them directly to the Nvoicepay portal.
- Nvoicepay takes care of nearly everything on the payment side. Nvoicepay will reach out to vendor's on our behalf and figure out which payment method will best benefit our organization within our payment structure. If a vendor excepts ACH and Credit Cards, Novicepay will automatically use the payment method that will cost us less on our monthly processing bill.
- Novicepay customer service is amazing. I don't recall a time when I've ever waited on hold or never received an answer to my question. Perhaps the best part of the customer service is the follow-ups with the resolutions provided. It seems as though most vendors are done with you as soon as you hang up the phone, however, Nvoicepay does not rest until they have provided an adequate solution to YOUR problem.
- Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
- The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
- The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.
- Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.
I have not used any other third party payer products.
February 22, 2019
NVoicepay is an Amazing Payment System!
NVoicepay is used by my accounts payable team to make payments via ACH, credit card, and check. I and the managers in my department use it to approve the payments initiated by my A/P team. It helps reduce our A/P staff by eliminating the check-cutting process....processing checks is costly! It is an efficient payment system!
- Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.
- NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.
- NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.
- NVoicepay is not integrated with our A/P workflow system which is Symbeo so a full integration would be helpful to review the invoices as I am approving the payments.
- Sometimes NVoicepay runs slow when multiple users are in the system.
- NVoiepay runs slow when looking up payment history on a vendor.
- It has allowed our staff to remain constant for several years even with the addition of several dealerships. Also the rebates we earn offset our fees on our A/P Automation system, Symbeo.
We used Zevez in the past to make credit card payments but NVoicepay is a much more robust system which also allows for ACH and check payments. Also, they were able to contact vendors for us and sign them up with their preferred payment methods. Easy to implement and easy to use.