Ocelot

Ocelot's AI chatbot has proven to be a valuable asset for educational institutions, solving various business problems and improving the student experience. Users have praised Ocelot for its ability to handle high volumes of student questions, freeing up staff time that can be allocated to other important activities such as processing and reporting. By providing consistent messaging to everyone, including during non-operating hours, Ocelot ensures that students receive accurate and concise information when they need it, without having to wait in line or leave work early.

One key business problem solved by Ocelot is the ability to determine what students need in terms of Admissions and Financial Aid information. The chatbot's intuitive interface allows users to easily anticipate future knowledge base needs by seeing what other information students require on a daily basis. This feature helps educational institutions proactively address common student queries and provide timely support. Additionally, Ocelot's bilingual services ensure that information is accessible in the language students feel most comfortable with, removing barriers and providing equal access to all students.

Overall, institutions using Ocelot have found it to be an invaluable tool in improving operational efficiency, delivering excellent customer service, and enhancing the overall student experience.