Odoo

Odoo is used for Sales, Inventory management, Purchase management, Accounting, and public and B2B Webshop - and it was implemented to replace NetSuite/Oracle which is used in the "corporate HQ". As the European division became an independent importer from Jan 1st, 2022 we quickly needed a system to import all the existing sales orders and manage inventory, etc. We have only 1 vendor in Canada - and we have approx. 50-60 dealers who we distribute to within Europe.

We used Odoo for our CMS management and our ERP system. After being disappointed and frustrated by their services, support, and capabilities, we made the switch to HubSpot which has been incredibly better. Odoo is NOT intuitive or user friendly and you will 100% end up spending more trying to hire people who actually will give you the time of day needed to get work done on your systems. The lack of support, response time, and User Interface in Odoo is extremely bad; which just compounds the lack of support issue. The system seems to be designed by hundreds of different app developers, who have no association to Odoo so they are clunky, frequently breaking because they're outdated from a system update in Odoo. On its surface, it seems like it would be an easy-to-use solution, but the moment you go to needing anything somewhat custom or slightly different from their default the system becomes extremely complicated and you have to hire their licensed support team. It's just constantly trying to get more and more money out of you with very little return to the consumer.

Don’t use Odoo – My horrible experience This company doesn’t care about your company and how it can help. All they care about is to make you sign up before showing their true colors. After having a long conversation with Odoo support, the Odoo CS proposes a set of apps for my business. Tells me that these apps are good enough for all my business operations. During the trial, I found out the app was lacking a few features and the process was complicated. I get assurance from them that they have a solution. Based on faith, I signed up for their annual package. However, they couldn’t provide me with a proper solution for consignment inventory and proposed a “workaround” which doesn’t work for my business. Then comes the bombshell. They entice you with the cheap apps only for me to find out I need another app called the “Studio” app to make everything work. This is the MOST EXPENSIVE app. I feel cheated and tricked. I requested a refund. They took their time (before signing up they responded in 24 hours) to reply despite many emails and always rejected my request saying their system is good enough for my company. I pleaded many times to them to do the right thing, but they ignored all my requests. We are a small company with 3 people working here and this was a huge loss for us. Despite knowing we won’t be able to use their system, they refused to give a refund and stuck with their narrative. I even requested them to get on a call with me and prove to me, that their system was good for my company but that too they refused and told me to learn myself. Complete change of attitude and terrible professionalism. We have been badly hit financially because of Odoo and it has affected our business. I feel cheated by the representative who was looking to secure an account at any cost. I find this company immoral and untrustworthy that should not be supported. STAY AWAY FROM ODOO. They shouldn’t get away with such act. Unless rejected by the public, they will not change their way of doing things. They have taken my money for an account that won’t be used, and they are fine with it. This is UNFAIR, UNETHICAL, and not a model company behaviour. This is pure GREED and a company with no MORAL values.

Odoo is being used by all departments across the organization as our HR system is built on it. It handles our vacation management, payroll management, and extra work day requests. Also, it keeps track of the organization hierarchy with all relevant information and contact details for each employee in the organization.

For our organization, the implementation of Odoo was initially directed to the area of accounting and point of sale. In a short time, its solidity and versatility encouraged us to use the other modules of the ERP, such as inventories and electronic invoicing. I contribute positively to the current process flow of the company. The ideal is to be able to anticipate and quantify the savings and benefits that the implementation will generate.

We bought Odoo ERP to be used across the whole organization. But within the 14 days after accepting the contract and made payment, we decided to cancel it because the service they were offering us was not as we expect for a ERP consultant.

Odoo is a complete ERP business management software, with an embedded CRM system. It is used by several stores in the organization. My IT colleagues and I use Odoo primarily to manage IT projects, services, acquisitions, sales, and miscellaneous notes. With Odoo we have more control of the projects, and we optimize our time. One of the most important things is the reports too, which are customizable and complete.

We use Odoo mostly for inventory management. POs are stored in Odoo, and those are linked to receipts, quality inspections, and inventory inputs. We also use this product for managing manufacturing production orders and creating traceability between the lots of raw materials received and the final product assemblies. Related to this, Odoo is the second place where revision changes and relevant BoMs are stored.

I still use it as my main platform for my CRM as well as AR and invoicing. Also for customer follow up and tracking. I also use the quotation module. To some extent, the project management module for tracking projects both internal and external to my company

We provide services using Odoo. We have launched an e-commerce website based on Odoo 10. We actively maintain the backend along with the user role management and various technical aspects of Odoo, such as developing custom modules. We implement extra functionality by extending Odoo and various other stuff related to Odoo. We also support users to deploy Odoo on their production server.

Well I'am an Odoo consultant and also an Odoo user, internally at our company we use it for Sales, E-commerce, marketing, HR, Projects, Recruitment, CRM and more.

Odoo is the ERP of the company. It helps with sales, manufacturing, purchases, invoicing and accounting. It is our MRP and accounting software.

Odoo is used as the main ERP for the company and mainly for our sales department. However, three other departments such as the logistics and finance departments are also using it, including the support department that I am the manager of. It used for all of the sales related business processes as well as finance operations including the logistics that are needed to carry these tasks out. The operations carried out with Odoo include basically everything starting from the first step of selling to ending with the invoices, and sales orders to shipping.