Odoo

Score7.7 out of 10

116 Reviews and Ratings

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

Categories & Use Cases

Media

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Screenshot of Odoo Home

Risk Repository
Idenity, document, and manage business risks in a unified repository
Category average: 7.2
Issue Detection
Detect and create issues as part of the assessment flow
Category average: 6.9
Remediation and Certification
Create and update remediation plans and certify controls
Category average: 6.9

Capital Project Management
Track and manage capital asset costs
Category average: 7.6
Customer Contract Compliance
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
Category average: 8.1
Project Revenue Recognition
Recognize project contract revenue in line with accounting policies and regulations
Category average: 7.8

#1 most frequent

Professional, Scientific, and Technical Services

16.7%

3,099 installations of 18,611

#2 most frequent

Manufacturing

9.8%

1,826 installations of 18,611

#3 most frequent

Information

5.5%

1,016 installations of 18,611

Verified User

Employee in Sales (11-50 employees employees)

Use Cases and Deployment Scope

We use Odoo as our CRM and sales software. It gives us an easily accessible, centralized hub to view information pertaining to all aspects of the sales process including production and billing. That way, if a customer calls with a question about an order that I was not in charge of, I am still able to see where we are in the process and what the conversation has been between them and their sales rep. Super convenient and helpful!

Pros

Customer contact information
Quotations and sales orders
Invoicing and inventory management

Cons

Production information and organization
Cost of goods/margin calculation
Tax exemption

Return on Investment

I can turn over orders quicker and easier.
I can provide quotes fast and in a specific template
I can view my sales numbers quickly and easily.

María Gabriela Gómez Parejo View profile

logistic analyst at IPM Ingenieros Soluciones Integrales (11-50 employees employees)

Use Cases and Deployment Scope

It is our ERP for daily use, in which we record the purchases we make, the sales we make to our clients, the quotes that we send them according to the requirements that our clients make to us daily, we also manage our product inventory and additionally we also manage our merchandising stock that we use for the visits made by people from the sales department when they are trying to attract new clients.It has helped us to have more order in the sense that before we made quotes in Excel files and sometimes we lost the files, with Odoo the saving is automatic, simpler, there are no complications

Pros

The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.

Cons

We are currently testing Odoo with another provider and it has some more functions than the previous version that we were using, and something that I see perhaps that could be improved would be in the projects part, where the tasks carried out are recorded, it would be great if perhaps there was a counter that tells you the start time and when you finish your task, click again and it will be more accurate
Another detail to improve from my point of view would be when generating the electronic guides, although we have a good order, it sometimes happens that the same system separates certain products and makes jumps in the correlatives of the guide numbers, and this could generate inconveniences if we have an audit, this happens if a purchase order is confirmed today, for example but the guide is generated in 2 weeks, the day the order was confirmed I set aside a guide number but At the time of generating said guide, it takes the following correlative that corresponds, making us lose the guide number set out at the beginning.
And another point to improve or well it is a point that I have seen that should be improved is that sometimes when the release guide for a product is being issued, this product is not discounted from the actual inventory stock, I don't know if it is an internal error, but it has been happening and it happened very frequently a couple of years ago, the good thing is that we also keep an inventory in a separate cardex and in this way we can corroborate the exact reality

Return on Investment

It has helped us improve our purchasing and sales flow, now it is more organized, we can see which product was purchased from which supplier and which price is more convenient, very good
It helps to manage payments efficiently, and in less time than when it was managed manually, so it is a positive point that we can rescue in our organization.
In my case, managing inventory helps me more easily locate the most specific products that I require. Currently, we do not have details of mismatches with the products, so my inventory and my stock are kept perfectly updated.

Usability

Alternatives Considered

Odoo

Other Software Used

Google Drive, Adobe Acrobat

Verified User

Representative in Sales (11-50 employees employees)

Use Cases and Deployment Scope

We use Odoo for the entirety of our backend workflows. Engineering, Sales, Production, Inventory, and shipping are all handled in Odoo's different modules to ensure a centralized data center of truth. The only area we do not use is marketing/ email management. This is an area we are currently working on building out now that we have built out the majority of the applications.

I personally work in sales and primarily work within the Sales and CRM modules to track new leads and convert to sales and close. Occasional use of inventory to check on stock levels or shipping needs.

Pros

The activity function is very effective in ensuring that work is effectively handed off between the different departments or as simple reminders.
Overall application design is easy to follow and understand.
invoicing and sales order system work well for our needs. except in the case of making some edits like removing an item from the sales order lines.

Cons

I would like to see easier to configure email templates that do not require a coding background to edit / manipulate.
The Email to CRM pipeline often has issues pulling from our shared gmail inbox. I like how emails show on sales order or invoice history
We struggle alot with duplicate customer profiles and find that it is hard to keep a company profile organized when there are multiple private emails associated with that company.

Return on Investment

We have been able to close out subscriptions from several seperate platforms and consolidate many of our needs and workflows into Odoo. is: Sales team was able to leave behind Zoho CRM, Asana task managment, and a plug in for shared inbox.
There is increased visibility on the company wide proceses from product design to order fulfillment. Customer history is centralized for all employees to see and take note of.
negative: Our implementation period took 2.5x times longer than anticipated There was a lot of trouble shooting and back and forth with our contracted implementer Bista.

Usability

Alternatives Considered

Zoho Books, Zoho CRM and Airtable

Other Software Used

Airtable, Notion, Intuit Mailchimp, Asana

Robert Hochberg View profile

Revenue & Administration Manager in Finance and Accounting at Ino USA Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use Odoo for reporting & accounting purposes. We are a conveyor belting shop that works with an extensive inventory, and we have found Odoo to be an excellent platform for managing inventory, processing orders, bills, invoices, etc., and reconciling our accounts. The main apps that we work with are accounting, sales, purchase, and inventory, but we have others for reference as well.

Pros

Managing Inventory- especially working with landed costs
Reporting- Balance Sheet, P&L, Cash Flow, etc.
Bank Reconciliation

Cons

Connecting Sales & Purchase to track the flow of outside orders
End of year closing procedures
Inventory Valuation procedures

Return on Investment

Tasks that would take all day in SAP are finished in the morning with Odoo
The reporting functions save me hours at the end of each month/quarter/year

Usability

Alternatives Considered

SAP Business One and QuickBooks Desktop Enterprise

Verified User

Vice-President in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We use Odoo to manage our sales, inventory, manufacturing work orders, service orders, and accounting.

Pros

Great flexibility in manufacturing assembly for a low cost.
Very open and flexible system.
Integrates with many other systems.

Cons

Customer service is nonexistent. You will need a 3rd party to assist you.
The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
Initial implementation is clunky and seems to require a 3rd party just for setup.

Return on Investment

Odoo has improved our ability to track product assemblies from the design stage through manufacturing, assembly, sales, and shipping.
Troubleshooting Odoo and the features that break has evolved into a standing weekly meeting. The software is very buggy and not user-friendly.

Usability

Alternatives Considered

Microsoft Dynamics 365, Acumatica, NetSuite ERP and Zoho One

Other Software Used

Airtable, Miro, Asana, Slack

NetSuite ERP

Zoho Creator

Sage X3

Odoo

What is Odoo?

Categories & Use Cases

Media

Key Features

Top Performing Features

Risk Repository

Issue Detection

Remediation and Certification

Areas for Improvement

Capital Project Management

Customer Contract Compliance

Project Revenue Recognition

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

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Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

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