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What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

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Recent Reviews

TrustRadius Insights

Odoo is a versatile software that caters to various business needs. One of its primary use cases is inventory management, where users rely …
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The worst decision you could make

1 out of 10
April 20, 2023
We switched over to Odoo based on the vendor promises and we did a trial. On the surface everything works, but as soon as you get into …
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Popular Features

View all 66 features
  • Inventory tracking (11)
  • Accounts payable (10)
  • Accounts receivable (10)
  • Automatic reordering (10)

Reviewer Pros & Cons

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month per user
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Product Demos

Documents Basics | Odoo Documents


Odoo 9 Launch Presentation Demo


Purchase Basics and Your First Request for Quotation | Odoo Purchase


Intro to Odoo v12 webinar 2019


Create an Odoo Database | Odoo Getting Started


What is Odoo? 95 seconds overview

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Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 7.2


This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Avg 7.3


This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Avg 7.4


Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

Avg 6.5


Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

Avg 6.8


Manufacturing solution for managing manufacturing processes and costs.

Avg 7.4

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

Avg 7.1

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

Avg 7.2
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Product Details

What is Odoo?

Odoo is a fully integrated and customizable open-source suite of business applications including sales, CRM, project management, manufacturing, inventory, and accounting in one software solution. According to the vendor, Odoo was designed to meet the needs of companies of all sizes and budgets.

The depth of integration within Odoo helps users to reduce redundant manual processes. Every module is interconnected to provide an integrated experience from app to app, and users can automate many processes that would otherwise require manual inputs into multiple applications. Odoo keeps all business functions in one place allowing teams to collaborate with other departments from one unified platform.

Odoo is open-source software and offers security features to business technology and software development communities around the world. The Odoo market offers numerous modules and apps that the vendor says are suitable for a variety of business needs.

Odoo Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

Grants Management Features

  • Supported: Award Lifecycle Management

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Project Mobile Functionality
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Contract Authoring
  • Supported: Contract Repository
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Risk Management Features

  • Supported: Risk Repository
  • Supported: Control Management
  • Supported: Control Efficiency Assessments
  • Supported: Issue Detection
  • Supported: Remediation and Certification

Logistics Features

  • Supported: Transportation Planning and Optimization
  • Supported: Transportation Execution Management
  • Supported: Trade and Customs Management
  • Supported: Fulfillment Management
  • Supported: Warehouse Workforce Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Product Lifecycle Management Features

  • Supported: Proposal Management
  • Supported: Product Master Data Management

Additional Features

  • Supported: Business Instant Messaging
  • Supported: Product & Price List Management
  • Supported: Internationalization
  • Supported: Quality Management
  • Supported: Mass Mailing
  • Supported: Marketing Automation
  • Supported: Website Builder
  • Supported: Point of Sale

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

Odoo Videos

Odoo CRM
Meet Odoo 13

Odoo Integrations

Odoo Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesFrance, Germany, United Kingdom, Italy, Spain, Switzerland, Netherlands, Greece, Poland, Ukraine, Austria, Belgium, Sweden, Croatia, Norway, Iceland, Denmark, Czech Republic, Republic of Ireland, Hungary, Finland, Bulgaria, Cyprus, Luxembourg, Serbia, Albania, Slovenia, Belarus, Lithuania, Slovakia, Macedonia, Estonia, Montenegro, Monaco, Latvia, Vatican City, Moldova, Gibraltar, Bosnia, Andorra, Liechtenstein, Faro Islands, San Marino, Isle of Man, Jersey, Guernsey, Aland Islands, India, China, Bhutan, Armenia, Iraq, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, India, Indonesia, Iran, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Palestine, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor- Leste, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Antigua and Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, saint Vincent and the Grenadines, Trinidad and Tobago, United States of America, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Supported LanguagesAlbanian, Amharic, Arabic, Basque, Bosnian, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kabyle, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian, Mongolian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Telugu, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

Odoo starts at $24.9.

NetSuite ERP, Zoho Creator, and Sage X3 are common alternatives for Odoo.

Reviewers rate Contract Authoring and Contract Repository and Configuration Management highest, with a score of 9.2.

The most common users of Odoo are from Small Businesses (1-50 employees).

Odoo Customer Size Distribution

Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)15%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Odoo is a versatile software that caters to various business needs. One of its primary use cases is inventory management, where users rely on Odoo to effectively track and manage their stock levels. With the ability to store revision changes and Bills of Materials, the software provides a comprehensive solution for manufacturing production orders. Additionally, Odoo serves as an ERP system for HR functions, project management, and sales processes, allowing businesses to streamline their operations.

While Odoo offers a wide range of functionalities, some users have expressed disappointment with certain aspects of the software. For instance, there have been concerns regarding the lack of support and slow response time from customer service teams. Users have also found the user interface to be unintuitive, which can lead to difficulties in navigating and customizing the software. As a result, many users have had to rely on licensed support teams for assistance in utilizing Odoo's full potential.

Despite these challenges, Odoo has proved valuable in various business functions such as purchases, invoicing, accounting, and MRP. Some users have found it particularly useful for CRM, AR, invoicing, customer follow-up, tracking, and quotation management. Moreover, Odoo has been implemented as the main ERP system in departments such as sales, logistics, finance, and support. It has also been successful in replacing other ERP systems like NetSuite/Oracle for managing sales, inventory, purchases, accounting, and webshops.

In addition to its application in traditional businesses, Odoo is widely used by service providers for managing e-commerce websites. They rely on it for backend maintenance tasks like user role management and custom module development. Furthermore, Odoo offers support for server deployment and can assist with website performance optimization.

It's worth noting that while many users have had positive experiences with Odoo's functionality and capabilities, some have encountered issues with basic features and broken promises from the company. Pricing concerns and interactions with company representatives have also been problematic for some users. Nevertheless, with the flexibility and range of features it provides, Odoo remains a popular choice for businesses seeking an ERP solution that can handle multiple aspects of their operations.

Easy to Use and Learn: Many users have found the software easy to use and learn, thanks to its intuitive and user-friendly interface. They appreciate how quickly they can navigate through the software and complete tasks without feeling overwhelmed or confused.

Detailed Instructions: Users highly appreciate the detailed instructions provided within the software. These instructions make it easy for them to navigate different features and functionalities, ensuring that they can efficiently complete their tasks. The clear guidance helps users feel confident in using the software effectively.

Responsive Support Team: Several users have praised the accessibility of the support team. They mention that whenever they encounter any issues or need assistance, the support team is quick to respond within a maximum of one hour. This prompt response from the support team ensures that users can get back on track with their work without experiencing significant downtime.

Confusing User Interface: Many users have expressed frustration with the user interface of Odoo, stating that it lacks clarity and requires major improvements. They find it difficult to navigate through different modules and perform tasks efficiently. Some have mentioned specific examples, such as certain features being non-intuitive or poorly organized, making it challenging for new users to understand how to use them effectively.

Slow Support Response Time: Several users have voiced disappointment regarding the support response time in Odoo. They claim that after submitting a support request, it has taken them at least 3 days to receive a response from the support team. This extended waiting period can be frustrating when they encounter urgent issues or need prompt assistance.

Limited Reporting Capabilities: Users have raised concerns about the reporting capabilities in Odoo, mentioning that there are limited possibilities to seamlessly integrate with third-party Business Intelligence platforms. This limitation restricts their options for data analysis and visualization, making it difficult for them to gain deeper insights into their business operations and make informed decisions based on comprehensive reports.

Attribute Ratings


(1-12 of 12)
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Score 8 out of 10
Vetted Review
Verified User
Odoo talks with our other software (shipping, website, etc.) while our old software did not. It is also a web-based product so it is easily accessible from home, mobile, etc. Before, if I needed to work from home for some reason, I had to project my office computer screen to my home computer and that would cause it to lag. With Odoo, I can access our sales database without needing to do all of that.
Score 1 out of 10
Vetted Review
Verified User
we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!
Score 2 out of 10
Vetted Review
Verified User
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
December 13, 2019

Simple and powerful ERP

Franz Josef Bautista | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Odoo offers great ease of use and time to market. You can build on modules and integration, not an issue since the system will say "before" setup what modules relate to what you want. And in some instances will even install needed modules without your having to guess.
Score 5 out of 10
Vetted Review
Verified User
Odoo firmly holds a strong position among its competitors. It is extremely easy to use and getting started is a few clicks away provided that you are using their online services. The good thing about Odoo is they have a good support which gives them slight edges on their competitors.
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