Skip to main content
TrustRadius
EHR 24/7

EHR 24/7

Overview

What is EHR 24/7?

Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from…

Read more

Learn from top reviewers

Highly recommend!

Rating: 9 out of 10
June 7, 2022
IncentivizedVetted ReviewVerified User
There is not apparent problems with Office Ally. I found Office Ally very useful. Only problem I can think about customer services. After Covid, I cannot reach in person to ta...
Continue reading
Natsumi Minagawa
Professional - Professional Services
Owner
Nina Minagawa Psychological Services
EHR 24/7 by Office Ally7 years of experience

We heavily rely on Office Ally!

Rating: 8 out of 10
March 27, 2020
IncentivizedVetted ReviewVerified User
We use Office Ally for our patient scheduling and information system. It helps us keep our doctor's schedules and patient's schedules organized and running smoothly. We also u...
Continue reading
Verified user
Manager
EHR 24/7 by Office Ally4 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39.95 per month
Return to navigation

Product Details

What is EHR 24/7?

EHR 24/7 Supports Patient Care

Built for value-based care, a web based electronic health record, EHR 24/7 is used by medical providers and practices across the United States and is flexible for a variety of specialties.

With EHR 24/7, practices customize workflows, increase staff and provider productivity, chart and manage patient accounts, order and receive lab tests, and electronically prescribe medications.

ENHANCING CLINICAL WORKFLOWS:
Optimizes productivity for staff and providers, streamlines workflows, and supports delegation.

COMPREHENSIVE PATIENT CHARTING:
Customizable SOAP Notes, documentation management, and improved ordering efficiencies.

SECURE COMMUNICATION:
Securely exchange critical patient data for care coordination and prevent care gaps.

REDUCE CLAIM REJECTIONS BY CHECKING ELIGIBILITY AND BENEFITS IN REAL TIME:
Checking Eligibility & Benefits prior to submitting a claim greatly reduces claim rejections and decreases reimbursement time from the payer.

CHECK CLAIM STATUS IN REAL TIME:
Office Ally offers real time Claim Status allowing providers to check the status of where the claim is in the payers adjudication system.

SUBMIT CLAIM ATTACHMENTS:
Office Ally offers the ability to send attachments to multiple payers, driving faster delivery of attachments and eliminating paper mail-in costs.

Small to Medium Practices
Simple claim submission, practice management and clinical workflows.

Enterprise
For the largest healthcare providers, health plans, and IPAs that need to manage claims and optimize revenue at scale with custom integrations and rates.

EHR 24/7 Features

  • Supported: Set-up and unlimited training at no additional cost
  • Supported: Customizable design for all specialties
  • Supported: Capture pay-for-performance monies
  • Supported: Order and receive lab results online
  • Supported: Eligibility verification (Additional fees may apply)
  • Supported: ePrescribing
  • Supported: Real time clinical messages from health plans
  • Supported: Real time results reporting
  • Supported: Auto store common phrases
  • Supported: Customizable SOAP note guidelines
  • Supported: Patient follow up alerts
  • Supported: Secure message center

EHR 24/7 Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

EHR 24/7 Competitors

EHR 24/7 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans. For $29.95 per month/provider, Office Ally offers EHR 24/7, an Electronic Health Records Program designed to allow healthcare providers to spend more time with patients and less time on paperwork.

EHR 24/7 starts at $39.95.

Epic, Cerner Practice Management, and WebPT are common alternatives for EHR 24/7.

The most common users of EHR 24/7 are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-2 of 2)

Highly recommend!

Rating: 9 out of 10
Incentivized
June 07, 2022
NM
Natsumi Minagawa
Owner
Nina Minagawa Psychological Services (Mental Health Care, 1-10 employees)
Vetted Review
Verified User
EHR 24/7 by Office Ally
7 years of experience
Use Cases and Deployment Scope
There is not apparent problems with Office Ally. I found Office Ally very useful. Only problem I can think about customer services. After Covid, I cannot reach in person to talk. All the communications through email. Sometimes it is quicker to talk than email. Plus, looks like each email goes to a different customer services so I almost have to repeat and explain my problems with the software.
Pros
  • User friendly
  • Structure of the software
  • paper less
  • software is simple
  • I can do almost all work with one software.
Cons
  • Since the Covid, it is difficult to assess customer services
  • I cannot call them. They direct me to send email. Sometimes it will be quicker to talk on the phone.
  • They operate with Pacific time is sometime inconvenient.
Likelihood to Recommend
When I submit my claims, Office Ally is easy to navigate. When I get rejected claim, it is easy to locate my mistakes. Overall, it is very user friendly compare to other similar software. After started using this software, I can also go with paperless. I don't need to sign up with multiple softwares to do my work. For me, the most useful feature is I can view how the actual claim looks like after filling in the information. Other online software for claim submission does not allow me to view. Resource Center page is also very useful.
EHR 24/7 Feature Ratings
Billing and Claims Management (5)
90%
9.0
Real-time eligibility verification
90%
9.0
Coding
90%
9.0
Claims management
90%
9.0
Patient billing
90%
9.0
Financial Reporting
90%
9.0
Patient Scheduling (5)
90%
9.0
Rule-based scheduling
90%
9.0
Automated patient check-in
90%
9.0
Automated appointment reminders
90%
9.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
84%
8.4
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
80%
8.0
Patient portal
80%
8.0
Mobile/tablet support
90%
9.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
90%
9.0
Customization
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
92.5%
9.3
Role-based permission levels
90%
9.0
Data backups and redundancy
90%
9.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
86.66666666666666%
8.7
Task tracking
90%
9.0
Specialty-specific workflows
90%
9.0
Multi-office / multi-physician capabilities
80%
8.0
Return on Investment
  • Very positive
  • It makes my work easy
  • I can centralize my work to this software.
Alternatives Considered
I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.

We heavily rely on Office Ally!

Rating: 8 out of 10
Incentivized
March 27, 2020
Verified User
Manager in Professional Services
Health, Wellness and Fitness Company, 1-10 employees
Vetted Review
Verified User
EHR 24/7 by Office Ally
4 years of experience
Use Cases and Deployment Scope
We use Office Ally for our patient scheduling and information system. It helps us keep our doctor's schedules and patient's schedules organized and running smoothly. We also utilize Office Ally's Reminder Mate to send text and/or email reminders to patient's regarding their upcoming appointments. This helps us have fewer no-call no-shows and last-minute reschedulings, which saves the practice money!
Pros
  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Cons
  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Likelihood to Recommend
Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
EHR 24/7 Feature Ratings
Billing and Claims Management (5)
10%
1.0
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
50%
5.0
Patient Scheduling (5)
34%
3.4
Rule-based scheduling
90%
9.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
80%
8.0
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
N/A
N/A
Charting / document management
N/A
N/A
Templates
N/A
N/A
E-prescribing
N/A
N/A
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
N/A
N/A
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
40%
4.0
Role-based permission levels
80%
8.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
80%
8.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
23.333333333333336%
2.3
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
70%
7.0
Return on Investment
  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Support Rating
6
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Other Software Used
Return to navigation