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EHR 24/7

EHR 24/7

Overview

What is EHR 24/7?

Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from…

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Recent Reviews
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39.95 per month
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Product Details

What is EHR 24/7?

EHR 24/7 Supports Patient Care

Built for value-based care, a web based electronic health record, EHR 24/7 is used by medical providers and practices across the United States and is flexible for a variety of specialties.

With EHR 24/7, practices customize workflows, increase staff and provider productivity, chart and manage patient accounts, order and receive lab tests, and electronically prescribe medications.

ENHANCING CLINICAL WORKFLOWS:
Optimizes productivity for staff and providers, streamlines workflows, and supports delegation.

COMPREHENSIVE PATIENT CHARTING:
Customizable SOAP Notes, documentation management, and improved ordering efficiencies.

SECURE COMMUNICATION:
Securely exchange critical patient data for care coordination and prevent care gaps.

REDUCE CLAIM REJECTIONS BY CHECKING ELIGIBILITY AND BENEFITS IN REAL TIME:
Checking Eligibility & Benefits prior to submitting a claim greatly reduces claim rejections and decreases reimbursement time from the payer.

CHECK CLAIM STATUS IN REAL TIME:
Office Ally offers real time Claim Status allowing providers to check the status of where the claim is in the payers adjudication system.

SUBMIT CLAIM ATTACHMENTS:
Office Ally offers the ability to send attachments to multiple payers, driving faster delivery of attachments and eliminating paper mail-in costs.

Small to Medium Practices
Simple claim submission, practice management and clinical workflows.

Enterprise
For the largest healthcare providers, health plans, and IPAs that need to manage claims and optimize revenue at scale with custom integrations and rates.

EHR 24/7 Features

  • Supported: Set-up and unlimited training at no additional cost
  • Supported: Customizable design for all specialties
  • Supported: Capture pay-for-performance monies
  • Supported: Order and receive lab results online
  • Supported: Eligibility verification (Additional fees may apply)
  • Supported: ePrescribing
  • Supported: Real time clinical messages from health plans
  • Supported: Real time results reporting
  • Supported: Auto store common phrases
  • Supported: Customizable SOAP note guidelines
  • Supported: Patient follow up alerts
  • Supported: Secure message center

EHR 24/7 Screenshots

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EHR 24/7 Competitors

EHR 24/7 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans. For $29.95 per month/provider, Office Ally offers EHR 24/7, an Electronic Health Records Program designed to allow healthcare providers to spend more time with patients and less time on paperwork.

EHR 24/7 starts at $39.95.

Epic, Cerner Practice Management, and WebPT are common alternatives for EHR 24/7.

The most common users of EHR 24/7 are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
March 27, 2020

We heavily rely on Office Ally!

Verified User
Manager in Professional Services
Health, Wellness and Fitness Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Office Ally for our patient scheduling and information system. It helps us keep our doctor's schedules and patient's schedules organized and running smoothly. We also utilize Office Ally's Reminder Mate to send text and/or email reminders to patient's regarding their upcoming appointments. This helps us have fewer no-call no-shows and last-minute reschedulings, which saves the practice money!
Pros and Cons
  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Likelihood to Recommend
Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
EHR 24/7 Feature Ratings
Billing and Claims Management (5)
10%
1.0
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
50%
5.0
Patient Scheduling (5)
34%
3.4
Rule-based scheduling
90%
9.0
Automated patient check-in
N/A
N/A
Automated appointment reminders
80%
8.0
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
N/A
N/A
Charting / document management
N/A
N/A
Templates
N/A
N/A
E-prescribing
N/A
N/A
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
N/A
N/A
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
40%
4.0
Role-based permission levels
80%
8.0
Data backups and redundancy
N/A
N/A
HIPAA compliance
80%
8.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
23.333333333333336%
2.3
Task tracking
N/A
N/A
Specialty-specific workflows
N/A
N/A
Multi-office / multi-physician capabilities
70%
7.0
Return on Investment
  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Support Rating
6
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Other Software Used
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