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November 06, 2020
The whole organization uses The Okta Identity Cloud as an identity manager for all of our applications. It allows us to easily and securely make sure everyone in the org has the access necessary for the tools they use. On-board and off-boarding employees become extremely easy and there isn't a worry that individuals are storing passwords in a risky manner or creating 'weak' passwords.
- Keep passwords secure
- Make on-boarding and off-boarding easy
- Centralize password management
- UI interface not as clean as alternatives, like LastPass
- Price, more expensive than some competitors
The Okta Identity Cloud allowed my organization to centralize it's management of practically every application that we used. The different departments and roles were able to get different levels of access, based on their needs. As employees joined and left the company, it was very quick and easy to get their access added/removed, which typically would be a tedious process, often error prone and causing security vulnerabilities.
November 19, 2020
We worked with a government agency interested in a FedRAMP-approved, single-sign-on solution that supported native smart card authentication. Another requirement was the ability to authenticate users from outside the government agency in the same tool. After looking at various solutions that usually required an on-premises appliance to support smart cards, we decided to move forward with Okta Identity Cloud.
- Ease of setup and configuration
- Customer service response
- SLA
- Easy to navigate interface
- User app dashboard
- Little troubleshooting guidance when encountering smart card authentication errors
- Better troubleshooting steps when encountering SAML errors
- A better explanation of the LDAP interface connection settings
- More flexibility in importing and using AD fields
Yes, our project benefited from a centralized platform. The cost model was also advantageous because the agency was unsure of how many users it could expect. No worries about scaling because Okta Identity Cloud scaled with our user base. No worries about capacity planning either. Okta Identity Cloud supported the majority of applications we integrated with little customization.
November 09, 2020
Okta Identity Cloud is used as the single sign-on solution across multiple verticals at our organization. It has helped to provide various integrations to enable our workforce to seamlessly sign on using multi-factor authentication to various internal portals and tools. We have been able to integrate it in to our Active Directory as well, providing seamless user management through a single set of tools.
- Active Directory integration.
- Single sign on.
- Multi factor authentication.
- Simple application integrations.
- Better documentation on integrations.
- Better configuration options needed for different environments, e.g. staging, dev.
Okta's centralized identity management platform has enabled our organization to use it as an architectural point of integration with various heterogenous identity systems we utilize, while enabling our internal teams to provide simplified integrations to enterprise applications pointing back at the central user base. Through its ability to communicate with various user databases over many standardized protocols, it makes integrations straightforward and effective by enabling us to architect our solutions in the best way possible.
November 07, 2020
We use it across our entire organization. We use it for everything we possibly can from users' VPN accounts on our Fortigate Firewall appliances to Gmail password synchronization to Zoom SSO authentication. It works really really well with the built-in apps it proves as well as the custom SAML applications you can make.
- Extremely reliable
- Great support
- Easy to manage interface
- Okta Verify is a great app for MFA
- Need more documentation on some of their apps.
- They're pricey, but it's worth it for the best.
- Documentation on how to implement the Okta RADIUS Agent could be a little better.
It makes integrating most applications extremely easy. The fact that a lot of people (and even the vendors themselves sometimes) have submitted pre-configured apps into Okta makes it very easy to deploy to new platforms. Note that this isn't always the case but as long as the vendor accepts SAML-integrated logins, you're good to go with a little bit of work.
We use Okta as our main Single Sign-On (SSO) solution for our internal systems so users only need to have one set of credentials and log in once. We also natively integrate Okta with our product platform to provide SSO capabilities for our customers. Okta acts as the goto solution for everything SSO for our organization and customers.
- Single Sign-On and its support for various relevant protocols such as SAML and OIDC
- User management
- Support and out of box integration with many market leading products
- Reliable
- SAML support had to be manually enabled and required a sales call, made evaluation a bit complicated.
One user interface/experience for all our applications helped to reduce confusion for our users. Users only need to familiarize themselves with the Okta interface and authentication flow.
November 04, 2020
We are using Okta SSO to reduce password re-use, improve access control, and overall security and convenience. It is used now by our entire company for everyday logon to most of our systems and accounts.
- SSO is extremely convenient.
- The password remembrance is very nice for those sites where true SSO is not available.
- Nice integration with AD and other items for group management and provisioning.
- The password manager is a bit clunky.
- Could use a form fill option for webinar registrations and the like.
We haven't really used Okta as an identity master at this juncture. We have used it to provision Salesforce from our AD master. That being said, any SAML-based services now effectively have a two-party access system (service administrator and Okta administrator) before a person can access potentially sensitive data.
November 04, 2020
The Okta Identity Cloud is used as my whole companies SSO for our SaaS applications.
- The Okta Identity Cloud push MFA is easy and quick to logon
- GEO filtering for logons protect us from hackers
- VPN auth makes it a single identity provider and we do not need seperate tokens fo VPN
- Heavy
- Integration to AD is a setup
- Integrations to some apps can be surprisingly time consuming
The Okta Identity Cloud makes provisioning users and licenses easy. It also adds a layer of access security via Geo tagging that blocks hundreds of brute force hacking attempts daily.
November 02, 2020
Okta is used globally at ThoughtWorks. It is our primary IDP and provides secure (SSO) access to more than 8000 technology consultants across the globe. Okta allows our employees to work from anywhere, at any time, via any device, and ensures a seamless consistent experience with a high degree of security.
- Ease of integration for applications and services - low cost of doing business and deploying new applications.
- Powerful and easy to use API supporting the development of automation.
- Powerful policy engine that allows us to accommodate for a variety of different access needs.
- We'd like to see the ability to have configuration as code for our tenant.
- The ability to create customized (more granular) admin roles.
- Better group (group rules) management functionality.
When considering a new application or technology, we are not constrained by our IDP and can focus on identifying the best tool for our needs.
We were trying to figure out how to use cloud services within an enterprise and keep control of the authentication to them all. Okta Identity Cloud gives us a centralized place to manage those passwords, [and it] automates the integration of Active Directory authorization and authentication. [Okta] also helps employees discover what services are available to us. We use it [across] the entire organization.
- When you click on the link it'll authenticate for you.
- Securely storing passwords.
- New applications are all managed through our Active Directory groups.
- Doesn't work well with LastPass which is a big hindrance for our users.
Somewhat - all passwords and identities are remembered
November 02, 2020
We are a Catholic Diocese that spans many organizations and fifty-seven schools crossing both Primary and Secondary. In total we have greater than 30,000 users to manage. As you can [expect] with this number of students and staff to manage, we needed a platform that would be a cog in the large wheel of management and ensure a seamless experience for all users when accessing the 50+ apps that we have integrated.
- We utilize the Dynamic groups to auto assign users permissions to systems and apps.
- Simplicity of adding apps using the Okta Integration Network (OIN) of apps.
- Fast deployment of a user to all required apps.
- Great control of security, including reports to troubleshoot user issues.
- I think Security features should be default for all. It's important to provide the best available and assist with minimizing management when troubleshooting.
- Small business offerings.
- Too many required upgrade bolt-ons. I would like to see some of these combined as offerings.
We use AD Mastered management, so mostly the Identity Platform syncs [are] all we need and we use that to automate and provision users into the 50+ apps. The personal information can be passed via SSO to ensure the apps profiles or permissions are correctly provisioning the user automatically. Take a look through the OIN to determine apps that will allow extra provisioning tasks.
September 25, 2020
We use Okta to provide a single sign-on experience to all of our users in the organization. Almost all of our tools and applications are integrated into Okta so that one set of credentials can be used everywhere. In addition to organization-wide applications, individual departments can share applications, even those that don't support single sign-on. Employees never gain access to the username and password of these applications. This increases our security because when employees leave the organization, we can immediately terminate access to all of the applications.
- Supported applications and sign-on methods. The catalog is very robust, and it is easy to add additional applications
- Reporting - excellent reporting tools for administrators
- Ease of use - the interface is easy to understand and looks great
- It would be nice if we could get more granular reporting that included internal IP addresses of users
September 22, 2020
Our entire organization uses Okta for single sign-on and also for security purposes. We deal with PHI (protected health information) involving healthcare practices and patients, so it's essential that security is a high priority for us. Okta allows us to sign on with Duo Security so that we can access software safely and easily.
- Ease of use.
- It can host and manage multiple different software.
- Very simple and clean interface.
- The log out time (due to security) can be a bit of a pain.
- No help center for customer support.
November 19, 2020
We use Okta Identity Cloud to be the cloud-based brokerage, so it is the backbone of the business model. Everything is in the Cloud--everything is digital and accessible and everything is secure. We have the ability to onboard digitally without the primary staff being bogged down by repetitive functions. We can collaborate across the country and around the world.
- Only allows members of our brokerage into the group
- We can collaborate with each other in a cloud-based mastermind
- Decreased need for repetitive staff or overlap
- Okta Identity Cloud is in the background of what we do, it is not marketing itself to the users
- Our Okta Identity Cloud passport was not well explained at the beginning
Once we have a company email, we have access to the programs which are provided by the platform. I have to have a very long password to sign in and get past the two factor identification.
November 09, 2020
Okta Identity Cloud is used as a single sign on for all our enterprise applications. Okta Identity Cloud ensures the application is all secured and can be logged in seamlessly without connecting to each application. It has two-way authentication which is very useful. Okta Identity Cloud is a perfect solution for small, medium, and large organizations.
- Single sign on
- Two way authentication
- Seamless access across various applications
- Can be cheaper
- Licensing cost can have various options
Okta Identity Cloud is platform independent. It has seamless integration with various applications and devices. It has two-phase authentication which is more secure and reliable. The performance is much better than any of its competitors' products. The support is great and very easy to administer and use for both the IT and business teams.
November 06, 2020
The Okta Identity Cloud is being used by EXP Realty to facilitate the logins of multiple apps and platforms.
- Direct login to apps
- One stop place for multiple apps
- Easy chrome extension
- Logging in directly is sometimes easier
- Exp has not linked all our apps
I have a password manager but this allows me to single click
November 06, 2020
The Okta Identity Cloud is being used across the entire organization, including all staff, faculty and students. It allows us to integrate single sign on across our most used applications as well as use multi factor authentication. It provides a seamless and user friendly experience to all our users, which is ideal for us to provide a positive user experience while providing a secure authentication process.
- Easy multifactor setup
- Cross device experience
- Easy setup with SAML and SSO applications
- Tech support responsiveness
We haven't utilized this functionality.
November 05, 2020
The Okta Identity Cloud is used in our organization as a single sign on security application. This addresses the need for our company to feel safer when using their cloud based applications. It also allows for our company to adhere to best practices when it comes to our internal security. We also manage it for other clients.
- SSO secoruty
- Easily integrated into the environment
- A lot more applications support it
- Better integration so it can be used more
- Different method other than saml
The centralized identity management platform isn’t used by our company as of it. We are looking into expanding our current use of The Okta Identity Cloud.
November 05, 2020
The Okta Identity Cloud is used in our company for Single Sign On and for integration with any third party service where we use as SaaS which has a requirement for one of our employees to login to leverage the capabilities. Their mobile app and the user, application and authorization management that allows us to protect our company assets and ease of accessibility.
- Simple SAML Integration
- Many companies have OOTB integration with okta
- Allow the ability to control/manage and manage SaaS apps within our company
- Requires an internal team to manage/setup - expertise
- Setup can be challenging - may require okta support
We were having issues with password resets and calls to our help desk. Many times this caused confusion and could be a challenge to train helpdesk staff to manage password resets across multiple apps if self service resets were not available. This centralized applications and allows our employees to simply login and access applications.
September 22, 2020
We use Okta for single sign-on to several of our own internal web applications as well as external applications. Everyone in our organization uses it, and it solves the big hassle of having tons of different passwords for different websites and applications. It also allows our users to self-service their passwords and lockouts as Okta integrates directly with our Active Directory infrastructure.
- Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
- Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
- Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
- Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
- Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
- Okta does charge more if you include user provisioning in your plan. While for very large organizations, this is essential, I found that the value wasn't there for a smaller organization, and it's easier for us to provision users into various web applications and sites.
- The Chrome plugin can be a bit intrusive whenever you log in to a website that is not part of the company organization. While this is not terrible, it could be a little less intrusive for the end-user.
- Setting up on-site MFA is not very well explained, or detailed how it would benefit our organization.
December 31, 2020
OKTA Identity cloud is being used in our organisation for configuring SSO for SAAS applications, On - perm application and applications in our own data centre. We are using OKTA Identity system to manage the users in the directory which is the internal directory for our organisation. OKTA is being used for configuring Multi factor authentication to make sure the users who are from our org is using the applications.
- Multi factor authentication.
- Okta universal directory.
- IP zone restrictions.
- Okta Integration Network.
- Agent based configuration for SSO.
- Need more customisation.
Okta provides Okta universal directory which is very much comfortable for organisations having multiple Directories managed. We can manage all directory in single location which is Okta universal directory. From this feature we can maintain only one SSO tool for entire organisation. This feature reduced the workload of managing life cycle management of the users in the organisation.
We are using OKTA in our Organization as part of SSO and MFA for users in some application login and Citrix currently. We are planning to implement OKTA in the entire organization by 2021 Q1. As our org is planning to move to the cloud, OKTA is the best solution for us as it currently suits our org, provides unlimited user onboarding, and easy for application implementation either inbuild or custom.
- MFA factors: it provides an additional security layer for our org
- Unlimited could data for user onboarding
- Application implementation: easy setup and cofig
- High price
- Additional fields should have provided while integrating AD.
Okta Identity Management management platform provided a user-friendly platform to users and it is easy to deploy our org internal applications. Helps add an additional layer of security. Enables login to specific locations.
November 14, 2020
Okta is being used across the organization as a central identity provider for internal services that support it. We mainly use Google/GSuite as the identity provider for our business applications, but Okta is used to broker access to GSuite. It is integrated with a range of business and internal development/monitoring tools we have.
- Flexible range of integration points.
- Browser plugin is easy to use.
- Supports Duo authentication and so it can be used to add multi-factor authentication to applications that do not support it.
- Support for mapping roles to privileges on an app in custom integration (eg. SAML) is not mature.
Having a singular, standardized interface for SaaS applications improves productivity and decreases interface fatigue for employees.
November 07, 2020
We currently use Okta Identity Cloud for three use cases:
1. Staff Single Sign-On
2. Customer authentication
3. Customer federation
For staff SSO, we have pretty much all of the Okta Identity Cloud SKUs except for Advanced Server Access and Access Gateway and the main purpose of Okta Identity Cloud was initially for Single Sign-On, but we're also now leveraging the LCM capability for SCIM provisioning against supported cloud services.
For the customer side, we leverage Okta Identity Cloud UD for application authentication and we also leverage the software to allow us to federate with our customers (Okta Identity Cloud acts as the SP).
1. Staff Single Sign-On
2. Customer authentication
3. Customer federation
For staff SSO, we have pretty much all of the Okta Identity Cloud SKUs except for Advanced Server Access and Access Gateway and the main purpose of Okta Identity Cloud was initially for Single Sign-On, but we're also now leveraging the LCM capability for SCIM provisioning against supported cloud services.
For the customer side, we leverage Okta Identity Cloud UD for application authentication and we also leverage the software to allow us to federate with our customers (Okta Identity Cloud acts as the SP).
- Okta Identity Cloud makes it very easy to configure Single Sign-On using either SAML2 or OIDC by leveraging either a pre-built integration within the Okta Integration Network, or creating a custom integration if there isn't one (or you require more flexibility than what the pre-built one offers). We have configured SSO in single-digit minute(s) when using Okta Identity Cloud compared to other products.
- With Okta Identity Cloud there is no on-premise infrastructure to manage in order for it to function, as it is all hosted in the cloud in AWS. Only agents are hosted within your network, if you require such functionality, but they require very low maintenance. Network security is high as the agents make outbound calls to Okta Identity Cloud, so no inbound connectivity is required for them.
- There is no hidden cost with Okta Identity Cloud, and they are constantly releasing functionality into the platform that fits into existing SKUs. Over the five years that we have used them, they've only changed SKUs a handful of times and none have been disruptive.
- For those of us who use and know Okta Identity Cloud, it is the de facto standard to use for Staff SSO capability. I come from an IBM background and I would rather use Okta Identity Cloud any day than go back to using TFIM for federation. Please don't even mention ADFS!
- Okta Support is very responsive and there is a support portal to raise tickets against. Alternatively there are also numbers to call should you prefer to talk to someone.
- Okta Identity Cloud has a great set of APIs for automating administration activities, and courtesy of their developers there is also a good set of SDKs and sample code on how to integrate Okta Identity Cloud using various programming languages.
- Prior to the introduction of Okta Identity Cloud's workflows feature, trying to customize the platform to meet business logic was quite difficult, if not impossible. That was one of the downsides of using a service like Okta Identity Cloud compared to say a product like ISIM from IBM.
- Trying to track down causes of provisioning errors (or any other issues) can be quite challenging as an admin using just the data available from the system log. It usually will require some sort of support ticket but fortunately, the support team are very responsive.
- At present, Okta Identity Cloud lacks governance features such as segregation of duties, recertification, role-based access control, along with approvals. Should you require these features, you would need to handle them outside of Okta Identity Cloud such as within a service management tool and then leverage APIs to automatically perform the task in Okta Identity Cloud, or manually assign to an admin.
- The Okta Identity Cloud administration console is not mobile friendly at the moment, which is a pain if you are looking to do some quick administration task away from your workstation.
We chose Okta Identity Cloud as the platform of choice for Staff Single Sign-On, so that we would have one platform to manage for this functionality. To that end Okta has been a great success. Leveraging the pre-built applications on the Okta Integration Network to connect to common cloud applications such as DocuSign, Box, etc is a breeze, and we have since built many custom SAML integrations as well by creating custom applications in Okta Identity Cloud. We have even worked with a couple of our vendors to introduce them to Okta Identity Cloud so they can build SSO capability into their product.
From an operational management perspective, we are a small team of three and Okta does not require much operational overhead. We use Active Directory and we make use of delegated authentication from Okta so no user passwords are synchronized outside of the organization. The Okta agents are very low maintenance and only require updates every so often.
Okta's security policies allows us to ensure that we only allows users to log in from authorized locations and by leveraging Okta ThreatInsights, we ensure that our users are protected from common threats.
From an operational management perspective, we are a small team of three and Okta does not require much operational overhead. We use Active Directory and we make use of delegated authentication from Okta so no user passwords are synchronized outside of the organization. The Okta agents are very low maintenance and only require updates every so often.
Okta's security policies allows us to ensure that we only allows users to log in from authorized locations and by leveraging Okta ThreatInsights, we ensure that our users are protected from common threats.
November 03, 2020
Our entire organization uses Okta Identity Cloud for single sign-on access to all of our SaaS and on-premise web applications, as well as some servers both in data centers and in public cloud. Okta allows us to craft flexible authentication policies, including multi-factor and passwordless options, that enable low-friction user experiences without sacrificing security. Robust APIs and a workflow engine enable us to customize workloads and processes whenever we need to do so. Okta continues to keep up with new standards and technologies such as WebAuthN and FIDO2, enabling new and better experiences for our users. The platform is continuously invested in, and we are able to continuously improve both security and user experience as a result.
- Flexible authentication policies and authenticator options.
- Continuous improvement of the platform on top of an already robust featureset.
- Easy integration with thousands of SaaS and on-premise web applications.
- Device trust option for Windows devices depends too heavily on on-premise infrastructure.
- Departed users can be challenging to manage through admin console.
We never had to think about different solutions for cloud environments or our data center. Okta follows standards that allow us to use it regardless of where the application lies. There's never a doubt when purchasing a new application, no matter where it will live, if it supports Okta.
In my company, [it is] currently being implemented for the whole organization. We are leveraging the Okta single sign-on, Lifecycle Management, multi-factor authentication, and we will be using the Okta Access Gateway for our on-premise application. It has addressed the problem of secure sign on to the third-party hosted cloud application for our internal users as they no longer [have] to remember multiple passwords and they can just securely sign on to the Okta portal and access those applications. For our high-risk applications, we have enabled multi-factor authentication which gives an extra layer of security when our users are trying to access the application. Using Lifecycle Management, we are now able to automate user provisioning and deprovisioning which helps the user to quickly login to the application instead of waiting for the access. We will be using the Okta Access Gateway which will resolve the on-premise application without any code [so] they can do SSO with Okta.
- When it comes to SSO, Okta Identity Cloud is the best product to use as [it's] very easy to onboard your application with it. It provides the federated SSO protocols like SAML, OIDC and even if the application doesn't support these protocols, we can use the Secure Web Authentication protocol with which we can integrate our applications. Most of the common applications which we use will already be present in the OIN applications and which will be quick to integrate with Okta.
- It provides different multi-factor authentication which we can use to add extra level of authentication [such as] Okta Verify (which is a mobile app), Radius Agent, YubiKey, and even security questions which we can use to set up for our applications. It also provides the API's which we can use to perform our operations quickly.
- Using SAML JIT and SCIM we can do the automated user provisoning and deprovisoning in the applications. With Workflows, we can automate our daily operational tasks with no code which will reduce the tickets for [the] help desk.
- Support provided by Okta when you face issues. They are quick to respond and help us in all cases [so that] we can identify our problem. So whenever you have any questions, just raise a case with Okta's support and they will try to quickly resolve your issues.
- I feel they can improve the logs [so] it can be more user friendly and we can get the error in a more specific way.
- With Okta Verify sometimes the push notifications [don't] come or [they] come very slowly. Every-time users don't want to use Okta Verify on their phones and [instead] want a Windows version of it, and I think it will be great if we get it.
- Sometimes sync from AD to Okta doesn't work and we find [it] hard to find the logs. This will lead to the issue [where] user attributes might not get updated and they will not be able to access the application.
Yes, we have truly benefited [from] Okta. We have now integrated all [of] our third-party cloud applications with Okta which has allowed all our users to login securely (via Okta) to their applications. With LCM, we are creating users automatically and with MFA we have setup for all our high risk applications to use. So it has not [completely] reduce[d] our manual workflow of creating or deleting the users, but we have enhance[d] our security policies with Okta.
The Okta Identity Cloud Scorecard Summary
Feature Scorecard Summary
What is The Okta Identity Cloud?
Okta is an independent provider of identity for the enterprise. The Okta Identity Cloud aims to connect and protect employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device.
Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks, and Adobe use Okta to work faster, boost revenue and stay secure. According to the vendor, Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work.
The Okta Identity Cloud Video
Okta - Secure Your End Users with Our Identity Cloud
The Okta Identity Cloud Integrations
The Okta Identity Cloud Competitors
The Okta Identity Cloud Pricing
Starting Price: $2
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Single Sign on | $2.00 | Per User Per Month |
| Single Sign on Adaptive | $5.00 | Per User Per Month |
| Multi Factor Authentication | $3.00 | Per User Per Month |
| Multi Factor Authentication Adaptive | $6.00 | Per User Per Month |
The Okta Identity Cloud Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |