Okta Workforce Identity Reviews

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Score 9.0 out of 101

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Reviews (1-25 of 51)

Shannon McNamara profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our entire organization uses Okta for single sign-on and also for security purposes. We deal with PHI (protected health information) involving healthcare practices and patients, so it's essential that security is a high priority for us. Okta allows us to sign on with Duo Security so that we can access software safely and easily.
  • Ease of use.
  • It can host and manage multiple different software.
  • Very simple and clean interface.
  • The log out time (due to security) can be a bit of a pain.
  • No help center for customer support.
If your company also deals with PHI (protected health information) or any sensitive data or tools, I would highly recommend Okta to manage all of the pieces of software that are used within your company. Okta is a great singular service that can link out to many other products that you use.
Read Shannon McNamara's full review
Tyler Cook profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Okta Workforce Identity to publish internal and external sites to our users. Our goal is to have users sign into the Okta portal then have every web application we use a single click away. This way our users only need to remember one username and one password. Then Okta will handle the SSO portion into our sites.
  • Setting up new applications is easy. If those apps do not support SAML, then we can use SWA (Secure Web Forms) Via the Okta browser plugin.
  • We've been using Okta for almost 2 years and we've never had a service interruption.
  • It's really easy to integrate with our AD environment.
  • There is a CLI but it is not intuitive.
  • Powershell support would be great.
  • Some reports don't reflect current user assignments.
If your company uses web-based cloud apps, Okta is a great fit. If your business does several M&As Okta can help abstract users Identity sources to a single platform where you could then grant access to applications and workflows.
Okta would not be a good fit if you have very little web services you use.
Read Tyler Cook's full review
Joseph Chavez profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Okta Identity to allow our current employees ti be able to access any number of our employee portals, either on-site or off. This product also allows us to access the same employee portals from not only a standard computer or laptop, but mobile devices as well by sending a unique identifier code to verify the user's identity to gain access.
  • Mobile access.
  • On or off-site accessibility.
  • Unique identifier.
  • Multi-site accessibility.
  • Location visibility needs improvement.
  • Easier access to change a password.
  • Resetting mobile capabilities when changing to a new device.
Okta workplace is definitely well suited for salaried employees that need to be connected to their place of employment to access statistical results on the go. I can't think of any scenarios that would warrant this product be deemed as 'less appropriate.' So far, Okta has really gone above and beyond.
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Chase Palmer, CISSP profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Okta is allowing us to eliminate the need for our users to have to remember a bunch of different passwords for the various different service and applications that we use. This allows for quicker onboarding of new employees. Because of the central identity management offered by Okta, provisioning and de-provisioning users is quick and simple. Okta supports thousands of applications out on the market, so being able to add new applications to Okta is very simple.
  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
When lots of SaaS applications are used in an organization, a solution such as Okta is a must. If there are only one or two applications being used, it is not really worth the cost. You also need to have a person or team that can dedicate a significant amount of time administering Okta, as users will inevitably need help getting logged in or will run into various different issues.
Read Chase Palmer, CISSP's full review
Colby Stoker profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used by our whole organization to organize all of our apps and tools that we are utilizing.
  • Extremely easy to use and learn.
  • Saves a lot of time each day from multiple sign-ins.
  • Helps keep you much more organized and efficient.
  • None that I know of.
If you have a lot of tools or applications you are using, this tool is a great one to use. It helped our organization across multiple departments stay more organized and unified with our different tools.
Read Colby Stoker's full review
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Okta for single sign-on to several of our own internal web applications as well as external applications. Everyone in our organization uses it, and it solves the big hassle of having tons of different passwords for different websites and applications. It also allows our users to self-service their passwords and lockouts as Okta integrates directly with our Active Directory infrastructure.
  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
  • Okta does charge more if you include user provisioning in your plan. While for very large organizations, this is essential, I found that the value wasn't there for a smaller organization, and it's easier for us to provision users into various web applications and sites.
  • The Chrome plugin can be a bit intrusive whenever you log in to a website that is not part of the company organization. While this is not terrible, it could be a little less intrusive for the end-user.
  • Setting up on-site MFA is not very well explained, or detailed how it would benefit our organization.
Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Okta Workforce Identity was used across the entire organization to access out internal companies Widget board. The Widget board gave us access to all internal links & technologies that employees used across departments. From Single Sign On access to the dashboard it would automatically integrate with your phone in order to ping you with a Single Sign On code or simply Click-to-Authorize a sign on. Okta Workforce Identity really enabled a fast and secure experience to sign on to our internal resources. So simply to use and so easy to manage.
  • Secure / Simple Single Sign On
  • Quick To Access and Manage
  • Extremely Intuitive to Use
  • Could be more visually appealing
  • Pricing could be less
  • Sometimes the code generation freezes
Okta Workforce Identity is good for organizations to use across multiple departments. If the organization has set best practices for secure access to your HRIS, Payroll or anything internal, the system is easy to use. Useful for more technologically advanced organizations. If your organization is a software & services company, this will work well for you. If you don't have strict security compliance or a higher profile company then this Okta Workforce Identity isn't necessarily for you.
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October 02, 2019

Okta Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
This is used across the entire organization. Among other things, it addresses consistency between the HR and AD systems and allows single sign on, as well as self service password resets. Users can access applications from one place and not worry about all of the individual user IDs and passwords that they would need to manage on their own. When needing a password reset or account unlock, they can bypass the helpdesk call by accessing these features in Okta.
  • Eliminates sticky notes with passwords written down. (SECURITY!)
  • Makes self service password resets much easier (Less helpdesk cost)
  • Allows remote users an easier SSO experience.
  • Okta is very expensive.
  • Okta requires the admin really monitor the HR / AD system user matches (upon user creation) to keep all users working properly
Well Suited if you"
  • Need a good SSO solution.
  • Need an SSPR solution.
  • Universal SAML based solutions are needed
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Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used across the entire organization, it is helping to solve the headache of having to juggle, memorize, and maneuver through multiple accounts throughout multiple sites.
  • Consolidated view of applications.
  • Great user interface.
  • Ability to remember passwords to all of my sites I use daily.
  • I think when it comes to having to update passwords, it could be done better.
Okta Workforce Identity is well suited when you have to use multiple sites to get through your daily tasks and having to log in to each of them every time it is used.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Okta is a must-have for any companies in today's digital landscape. No more sharing passwords or managing passwords. I love the ease-of-use and the fact that anyone, regardless of background, can use this product. Our entire company used Okta and were given access to what they needed based on their job role. I prefer Okta over previous solutions we used. We had OneLogin before and it didn't do what we needed.
  • Ease-of-use
  • Cybersecurity
  • Management of passwords
  • User profiles
  • Needs a better-looking UI.
Well-suited for teams with spread out employees or those with many logins. Basically, anyone who cares about cybersecurity needs this.
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Jennifer Pardi-Cusick, MBA, PMP profile photo
December 12, 2018

Okta makes it easy

Score 10 out of 10
Vetted Review
Verified User
Review Source
The entire organization uses Okta for logging into all our key business systems. It provides security and takes away the pain of remembering passwords for all logins. It also provides additional security with a mobile verification via push. We have so many systems across the organization and it's super easy to self-serve with Okta.
  • Mobile push verification is excellent. You just have to tap a button on your mobile device (as opposed to having to enter a code) and you're in.
  • Single-sign on is perfect. Everything works as expected and you only have to remember one password.
  • All my applications are easily located in the Okta dashboard. It's the hub for all my work.
  • It'd be nice to see the dashboard be more configurable on the user end. I'd like to organize my applications by which ones I use most. There's some on there that I don't use at all and I'd like to be able to hide them.
Okta is well suited for any company that uses multiple applications and wants users to be able to self-serve any password issues. The only scenario where I could see it wouldn't be very useful is if a small company only uses one or two applications. That should be easy enough to manage without Okta.
Read Jennifer Pardi-Cusick, MBA, PMP's full review
Or Cingilli profile photo
December 27, 2018

Okta - King of SSO

Score 10 out of 10
Vetted Review
Verified User
Review Source
Okta is used for single sign-on with Office 365 and Salesforce.com
  • Office 365 single sign-on
  • Salesforce.com single sign-on
  • Active Directory based user management
  • Provisioning/Deprovisioning workflows
  • Thick client single sign-on
Okta is fantastic for managing cloud based apps
Read Or Cingilli's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We recently deployed Okta for the entire organization to simplify the login process for the applications we use, both on-premise and in the cloud. It also solves the problem of single sign-on and mainly saves a lot of implementation time, deployment, and maintenance cost for hardware and software. It solves the issue of simplifying security and authentication in the whole organization.
  • Easy to navigate
  • A trusted tool used in most corporate environments
  • Simplifies corporate authentication with an added layer of security, I.E. the multi-factor authentication
  • Password Vault for Unix landscape is not easy to set up when compared to other SSO tools
  • Adds an additional layer of complexity if you have multiple forests/domains in the environment
It is suited everywhere due to the number of cyber attacks and malicious attempts to steal identities or information. The additional layer of security and integration with corporate apps leaves no room for hackers. It helps to track devices where the user logs in and simplifies the security audit procedure.
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January 23, 2019

Okta SSO and LCM

Score 7 out of 10
Vetted Review
Verified User
Review Source
Okta is being used in my company as an identity and access management solution. SSO and user life cycle management with adaptive MFA have been implemented.
  • SSO - over 50 applications with single sign-on implementation have helped us reduce the cost and password fatigue issues.
  • Life cycle management - Implementing LCM process for more than 10 applications, Okta handles the provisioning and de-provisioning of users in these systems.
  • Adaptive MFA - Advanced security with adaptive MFA and external threats have been reduced.
  • Okta lacks access governance, user access certifications and segregation of duties.
  • Full life cycle management with multi level approval is missing in the tool.
  • Role based access is limited and notification and escalation process is missing.
Okta is the best cost-effective tool for single sign-on and user life cycle management. It has very good reporting and auditing feature and is open to integrations by exposing the API. Adaptive Multi-Factor authentication is top notch and highly advised. The admin roles give a good distinguishing factor for controlling user access with certain capabilities to do only certain tasks. Identity Governance is lacking in Okta; it lacks user access certification and also segregation of duties.
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Carl Pieri profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Okta to manage our sign up across all the different web technologies we use. It allows us to manage our logins super easily and securely!
  • I like their interface, it is very simple and clean
  • The single sign-on is easy and I like that sites can tell me I need to use Okta just by email address domain
  • While the interface is clean, it does look a little bit dated - could use a bit of a facelift but that is probably just me being picky, to be honest.
Very well suited for any organization that manages multiple people across multiple technologies - so virtually any business!
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Greg Karp Neufeld profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Okta for our entire organization. For us, this solved the problem of users managing multiple passwords for multiple services. It drastically reduced the time to onboard a new employee and allowed us to easily implement organization-wide MFA. Okta has also allowed us to quickly onboard and integrate the employees of companies that we acquire.
  • Okta makes single sign-on for users easy and allows our employees to access all systems with one username and password.
  • Okta makes automated provisioning of new hires seamless. No work needs to be done by IT.
  • Okta has fantastic technical support.
  • Sometimes the logs can be difficult to interpret.
  • I wish Okta would work with more HRIS systems.
  • Okta can definitely get pricey, but it tends to be worth it.
I would recommend Okta for almost any enterprise who cares about security and uses at least two cloud applications.
Read Greg Karp Neufeld's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Okta is being leveraged across our whole company -- not a just a single department. It's leveraged as our enterprise wide single-sign on provider. It ensures that employees can quickly access business critical applications in a streamlined manner It also provides increased security features.
  • Streamlines login process for business critical applications
  • Simple, easy to use interface -- even for new hires!
  • Increased security for your IT team
  • Company specific branding / user interface
  • More granular reporting for your IT team
  • Pricing -- can get expensive quickly
Works well
- Simple single sign on provider for growing organizations
- Enhance security for your IT team
- Software stability / reliability

Not so well

- SSO support for non browser based software
- Being the cheapest SSO option
- Customized look and feel to match your company's brand
- Most granular login reporting for your IT team

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Score 9 out of 10
Vetted Review
Verified User
Review Source
Okta is being leveraged as our sole single sign-on provider to increase employee efficiency. It's utilized by the entire company. It addresses employee efficiency and IT enterprise wide security.
  • Compatible with lots of browser-based software solutions!
  • Simple, easy to use interface
  • Helps with IT information security
  • Attentive product team that listens to customer feedback
  • Single sign on compatibility for non-browser based software
  • More detailed user reporting for your IT team to debug issues
  • Better formatting options to customize for your unique company brand
Pros
- Enterprise wide single sign on provider
- Enhance security for your IT team
- Easy to use for employees of all technical abilities
- Quick installation

Cons
- Pricing; is on the more expensive side
- Customizable formatting
- Integration with non-browser based software
- Detailed reporting
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August 13, 2018

Okta is awesome!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Okta is used across our entire company for organizing our internal resources. Okta is a solid platform for a single sign-on access to our most commonly used applications. This gives all users a convenient interface for accessing disparate programs that are used to manage common employee resources. By using Okta we're given an easy SSO experience in the office or on mobile.
  • Simple platform for the end user.
  • Single sign-on makes accessing commonly used applications easy.
  • Makes accessing resources from a mobile device straightforward, without having to go through a large number of authorizations.
  • Mobile interface can be clunky and unintuitive at times. Doesn't always handle all applications well.
  • Would be nice to be able to have end-user customization for the desktop/mobile interface.
  • A nice feature to have would be previews of the individual applications from the main dashboard.
Okta is a great platform for managing a plethora of employee resource applications with a single sign-on interface. The Okta platform makes it very easy to give employees a clear picture of what is available to them and ensuring that access is made easy and painless. The system is scalable to work with small and large businesses with varying numbers of active users and programs.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Okta at my current organization and have used it in my previous job as well. It is being used as a sort of overarching portal to sign on to multiple services. Every employee at my organization uses this service and it allows us to have a centralized interface for all of the programs and services we use. You only have to sign in once for Okta and have access to all your tools. It also uses multi-factor authentication so it makes me feel that my data and work is a bit more secure and safe. It's very convenient.
  • Okta centralizes all of your "sign-ins" so that you only have to do it once to have access to all of your tools. Instead of getting lost trying to have multiple tabs open for all your tools and navigating to multiple pages, you can just log in once and click on the tool you need.
  • Multi-factor authentication protects your data. I have never had any issues or concerns about Okta's security.
  • Okta from the user end doesn't really have a huge need for improvement. The interface is very simple, sometimes I wish I could customize it but I think that is done on the company-wide level.
Okta has made managing access to many tools very simple. When using multiple services like Salesforce, Office365, TeliOpti, Slack, Workday, JIRA, etc. having a sole space to view all the tools is appreciated instead of having tons of bookmarks in my browser. I can't really think of a situation where a company would not benefit from this.
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Our org uses Okta to manage access to all of the software applications that are managed by the IT department. It allows the IT department to control access to different software applications we purchase and it gives the user the ability to not need to remember their password which is a nice feature.
  • It always works
  • Single sign-on is nice and easy
  • Easy for IT to give access to something
  • Not easy to find your password
  • Only works for software IT gives access too
  • Not super flexible
Okta works great for an IT department that wants to top-down control access to each software app that they manage. It doesn't work as well for the end user that is trying to manage all of their passwords, not just the passwords for the apps the IT group cares about.
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Jeremiah Miller profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Okta to provide a single sign-on experience to all of our users in the organization. Almost all of our tools and applications are integrated into Okta so that one set of credentials can be used everywhere. In addition to organization-wide applications, individual departments can share applications, even those that don't support single sign-on. Employees never gain access to the username and password of these applications. This increases our security because when employees leave the organization, we can immediately terminate access to all of the applications.
  • Supported applications and sign-on methods. The catalog is very robust, and it is easy to add additional applications
  • Reporting - excellent reporting tools for administrators
  • Ease of use - the interface is easy to understand and looks great
  • It would be nice if we could get more granular reporting that included internal IP addresses of users
It's very well suited for single sign-on. It was designed for this from the ground-up and it shows. Unlike other tools which started with other features and later added single sign-on, Okta is a mature platform for cloud-based single sign-on with a lot of flexibility. Outside of single sign-on, it is less robust, however their development and support team is very responsive to suggestions and requests.
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Andy Lutz profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's used across the entire organization as a security protocol and login syndicator. It helps us integrate single sign-on across many different web tools and also helps us to keep our data and logins/passwords secure. Okta has been a strategic business partner for Segment for quite some time now.
  • Okta has a nice, clean interface.
  • Okta's design makes it easy to view all of your different tools and integrations.
  • Okta generally operates smoothly and swiftly.
  • Okta often requires a user to update browser plugins.
  • Okta is not incredibly easy to understand for a non-technical audience.
  • Okta could be more communicative with changes and/or suggestions for how to use the product.
Okta is well suited for a company that uses a wide array of different tools and integrations and would like to secure the data associated with those logins and passwords. It helps simplify the login flow and helps users not need to remember all of their passwords each time they would like to access a tool.
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Score 8 out of 10
Vetted Review
Verified User
Review Source
OKTA is used company-wide for Multi-Factor Auth (MFA) and SSO (Single Sign-On). Having one place to log into things is nice. It's especially helpful in our case when we have many services to log into, some of which use shared passwords.
  • I like that I don't have to enter my passwords over and over again. Once I enter them in and they are in Okta, I only have one password to remember. I can pretty much forget all of my passwords and Okta will just remember them and put them in the appropriate fields for me.
  • Limited products/platforms are supported
It's quite simple to deploy and roll out to your team(s).
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Okta Single Sign-On was integrated with a new application that was custom developed for the graphics department at a major broadcaster's enterprise. Okta was integrated as the top layer of security to eliminate credential reauthentication as the new system was being accessed by over 200 people with various levels of authority and access boundaries. It saved time with the helpdesk requests and provided easy and fast access to multiple areas of the system for the authorized personnel.
  • Reporting features for Okta have significant advantages over its competitors with detailed reporting for each user and access log.
  • Ability to integrate multiple identity providers.
  • Directory Integration: Okta's ability to configure the master/universal directory that can be set and switched at will is great as it doesnt require separate system updates.
  • Hardware Integration with devices that are on premises requires separate hardware upgrade that can be quite expensive depending on the number of devices required.
  • Price : Okta is great for large enterprises, but small to medium sized companies wouldnt be able to afford the high cost.
  • Company doesnt provide different levels of services that can be added or deleted depending on the needs of the organization.
Okta is excellent for large enterprises that require an added level of security of all their system accesses. Okta's single sign-on improves productivity for the company as it eliminates the need for constant helpdesk password resets. Okta is particularly well suited to organizations that have authorization hierarchy and require various levels of authorizations and access for its users. Okta isn't really for medium to small businesses with a small number of users as the initial integration as well as the monthly recurring costs can add up pretty fast.
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Feature Scorecard Summary

ID-Management Access Control (10)
9.0
ID Management Single-Sign On (SSO) (12)
9.6
Multi-Factor Authentication (11)
9.5
Password Management (12)
8.8
Account Provisioning and De-provisioning (9)
8.2
ID Management Workflow Automation (9)
8.0
ID Risk Management (9)
8.8

About Okta Workforce Identity

Okta is an independent provider of identity for the enterprise. The Okta Identity Cloud aims to connect and protect employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks, and Adobe use Okta to work faster, boost revenue and stay secure. According to the vendor, Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work.

Okta Workforce Identity Integrations

Okta Workforce Identity Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Okta Workforce Identity Technical Details

Operating Systems: Unspecified
Mobile Application:No