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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(541)

Attribute Ratings

Reviews

(1-25 of 77)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Single-sign on and user identity management services at a 6000 employee organization. The Okta Identity Cloud is the the main user management tool we use and is integrated across the enterprise architecture to securely administer user access to business apps across the world.
  • Provisioning
  • User data mapping
  • User access auditing
  • Admin user interface
  • Master data management
  • Reporting
Well suited in providing end users a clean UI and clear use cases. Less appropriate in providing clear usage reports on app access and audit logs - the UX on reports is cumbersome
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud to manage and make sure all user identities across multiple services and applications are secured. It is also used as a single sign on service company-wide, meaning users only have to remember and authenticate a single account to get access to mutiple apps and services from other parties.
  • single sign on service
  • account management
  • secured services
  • Homepage interface
The Okta Identity Cloud is great integrating with other platforms and directories. It also offers great flexibility and scalabilities for companies of any sizes. It is definitely a great solution as a single sign on service. The Okta Identity Cloud might not be recommended if a company has limited resources and is looking for a more budget friendly alternative.
January 29, 2024

Happy Okta user!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single tile page makes it easy to navigate and operate. Compared to other identity providers, I will always find Okta more user-friendly and easy to operate.
  • App Management.
  • Ease of access.
  • n/a
It's very easy to access sales tools like Clari and Salesforce. Being able to access both easily from the same tile page makes a workflow for forecasting much more seamless and efficient. The ability to log in from a single sign-on outside of just those tabs also helps a lot.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently The Okta Identity Cloud is a enterprise tool in our company, that is being used as a single sign-on for all our Business and IT applications. This has definitely helped us with Security, Password management and user management. Moreover, we are in the process of migrating our on-prem applications to the cloud, and The Okta Identity Cloud has greatly helped us with cloud tools integration. With this we even started to implement multifactor authentication as additional security.
  • Integrated very well in Cloud Applications
  • Enhanced security with multifactor authentication
  • Single sign on of all our applications
  • Enhanced user management with assigning the right applications for their need
  • Integration with SAP and Azure needs more improvement
  • Needs more improvement with the Mobile version of the tool
  • Documentation on break fixes is not sufficient
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud.
When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud helps our organization remain secure by verifying the identiy of users accessing sensitive company information. Multi-factor authentication via push notification, token entry, and text message are convenient for us end users but still keep our environment secure. The Okta Identity Cloud has integrated well within our existing infrastructure to also minimize IT Help Desk impact by automating password resets in certain cases.
  • Multi-Factor Authentication
  • IT Security
  • Identify Verification
  • Delayed Push Notifications
  • Frequent Password Resets
  • Total System Lockout When Errors Occur
I feel like The Okta Identity Cloud is the gold-standard for identity verification and multi-factor authentication. Any organization looking to bolster the security of their infrastructure should consider integrating these additional layers of protection into their protocols. The end user experience is relatively seamless, with an easy-to-use app that provides multiple options for multi-factor authentication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are leveraging capabilities of OKTA in federating Internal and External Applications with SSO using SAML 2.0, Open ID Connect etc. We also manage access policies and enforce MFA sign on polcies via Okta. Okta also helps in identity lifecycle management , access provisioning and deprovisioning via OKTA workflows. Okta workflows are another way to automate several tasks within Okta.
  • SSO
  • Enforcing MFA sign-on policies
  • Automatic Access Provisioning and Deprovisioning
  • Should support enabling SSO by uploading SP XML metadata file
  • Should have better Okta terraform documentation
Okta Identity Cloud is Perfect for SSO integrations, Easy and supported by most of the vendors. Also they are supporting Auth zero and fastpass, passwordless login which again helping organizations in staying ahead in the game. They are providing several such features which would help securing Okta tenant in all ways.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Okta Identity Cloud for a single sign on process throught most applications. These are for example MS Office 365, our travel expense tool, ServiceNow, etc. This ensures a safe login while not having to remember several different passwords. Especially in a world where cyber attacks and phishing is happening all the time, it contributes to our cyber security.
  • SSO
  • Cyber security
  • Addition of new applications
  • Having to enter the password multiple times a day
  • Sometimes slow login
  • Two factor identification when things need to happen fast
Based on my experience the Okta Identity Cloud is well suited for larger corporations with a variety of tools. It helps to add the tools to the portfolio while maintaining a level of cyber security and helping with SSO so the users do not have to remember many passwords.
For smaller corporations or Startups it might be too much.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The license model was a challenge for us as a company with multiple use cases and other external health partners, but the vendor was fair and worked through the unique use cases for acceptable licensing terms. Strong product with more capabilities than we can currently leverage. Great customer support and technical know-how.
  • Single sign-on capabilities
  • Easy integration of our cloud AD services
  • Vast range of options to leverage
  • More detailed reports on threats
  • AI capabilities
  • Dashboards could use some improvement
This product has been in our enterprise for a while and new features are always welcome. Some other SIEM products in the market do offer additional features that Okta Identity Cloud can provide as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta Identity Cloud has been very useful to me in organizing all of my applications in one centralized hub. I leverage Okta daily to access my various applications that I need to use on a daily basis to complete my job. Prior to using Okta, there was not a scalable SSO solution to access my applications, which made it very tedious and difficult to do my job effectively.
  • Centralized access of applications
  • Ease of SSO
  • Scalability
  • Design customization
  • Lack of personalization
  • Support
Okta Identity Cloud is ideal for any company with multiple users who are looking for an easy way to manage company apps and sign into them with ease. It's a great tool for any company, no matter the size. I used Okta before coming to my current company, and the previous company in mention was much smaller in scale.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is leveraged extensively throughout our organization. Features utilized include universal directory capabilities via integration with Azure AD, streamlined cloud application distribution, user self-service password reset capabilities, and the ability to protect all of this ecosystem behind a strong multi-factor authentication offering that is very flexible, standardized (via SAML for example) and secure.
  • Universal directory for all users
  • User self-service password resets
  • Multi-factor authentication
  • Cloud application distribution
  • Integration with on-prem directories can be complicated to setup
  • Make it simpler to setup automation
  • Very a la carte in nature, must pay additional for features which I feel should be included
  • Admin interface is a little outdated
The Okta Identity Cloud is in my opinion the premier tool for providing MFA to your workforce. Extremely easy to setup, standards based, stable, and a lot of user self setup/self help features. Makes managing user identify and disparate directories much more simple. Less appropriate for providing a true application portal experience for users as it's integrations in that area are mostly for cloud-based applications and not on-prem systems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Secure single sign on is what Okta is used for plus all tools are managed through Okta in our org that we need to log on to
  • push notification on mobile to log in
  • managing apps that are being used for busienss putpose
  • remote log in
  • ap navigation and being able to delete old ones without admin
securing desctop and laptop pc and mac and tools used on them
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We Implement Okta for Different customers. Okta used for federated authentication mainly Access management.Integartion of Okta with different apps using Protocols Like Oauth , SAML, OpenID etc for Seamless single sign on experience . Our organisation conduct internal trainings also for Okta, so that we are well verse with all its feature and provide solution to Customers as per their requirements
  • Single Sign ON
  • Federated Authentication
  • Password Management
  • App Integration
  • Okta Integration Network
  • Its more Centered towards Directory
  • Not more customization Options I feel
Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a sales rep and it provides easy, secure access to the cloud apps use daily so I can be productive regardless of device (e.g. my computer, my tablet, my phone).
  • Secure access regardless of device.
  • Multiple app integrations.
  • Supports bring your own device.
  • The mobile app opens to the browser. It would be nice if it recognized you have the mobile app of the app you're trying to open, and it opens that instead of a browser.
It's ideal for all employees -- whether you are in the office, working from home, or on the road traveling -- and regardless of device.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the best solution to have the employees securely connect to the company network apps and websites by providing a secure single sign-on option. Once logged into the system on the company network, it identifies you, and all the apps and websites within the company that requires a log-in will give you automatic access(as per permission) by single sign-on. So no more typing the id password again and again for each of them.
  • Single sign on over multiple applications and websites of the company.
  • Multi-factor authentication is being provided for better security.
  • Interface is very user friendly.
  • Not faced any issues.
It is well suited where user gets the access to change their own password and once changed, it will be changed throughout the company-wide applications under their Okta permissions and they don't have to call the service desk and wait for them to change it. It is very easy for adding various applications to add into the dashboard for users to access under one roof.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Okta to manage the internal user roles creation to provide customised product access to the users as per their roles and requirements. Okta is also used to enable single sign-on management for non-integrated services to access the programs easily without having to repeat the login for each program. I also lead the renewal conversations for the tool.
  • Customised management of user roles and mapping for authentication.
  • Allows integration with multiple products and services to cover a wide range of user workflows.
  • Allows secure saving of passwords and centralising the work tools.
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
Okta integration is really useful and helps to automate the systems and workflow, user-friendly, and easy to follow and implement in the daily work routine. Okta allows the efficient configuration of SAML 2.0 connects with vendor websites which is a core security feature. One issue with Okta login is the inability to put any modifier in the address bar to redirect users to Okta sign-in page.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this to confirm employee's identities before they are able to access any business-specific software or websites. We use it throughout the entire company, and all departments. It is used in pretty much everything we do, and has been for as long as I have been with the company.
  • verifies identities
  • easy to use
  • can access from anywhere
  • issue if you dont have your device
This is well suited for anyone who has sensitive information and wants users to need a two-step process before logging in to potentially sensitive company platforms or information. It is great for people who have remote employees working from anywhere, because there are additional security risks that come with that if you are not including the Okta step. It might not work as well for companies where employees don't have easy access to their phones, or companies where there is not much sensitive information and therefore they do not need additional barriers.
Score 9 out of 10
Vetted Review
Verified User
We originally purchased this software for a project that was going to be used for our customers that required an MFA solution so that we could integrate into a single platform multiple applications that would have required individual logins while not using Citrix. We saw the ease of use it was offering in that arena and decided that it would be in our interest to expand the scope into the enterprise so we would have only one identity platform instead of two to manage.
  • PAM
  • Ease of use and navigation
  • Console is quick to respond
  • Changes are completed quickly
  • The main login splash screen is bit of an eyesore
  • High Contrast mode for visually impaired users.
In general, since just about everyone including our customers touch the product we needed something that was easy to use and had a great track record. Since it was customer facing and some where not computer literate, we needed to make it as seamless as possible. I give credit to The Okta Identity Cloud to provide that good customer experience. Thankfully we have not come across a situation where we are trying to make the app do something it was not designed for. We purchased it with singular intent and then expanded the user base.
Dinesh Shakyawar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using this since June 2021. This is a two way authenticator that gives the protection to access any website with any software product. If you are using this it will not allow you to enter any interface without verification. The good thing about there is no need to put a verification code, only need to click Yes from your mobile. It is easy to use and configurable.
  • Authorization
  • Two way verification
  • Mobile and web application
  • Configuration using scan Q-bar
I am using this application since June 2021. It is a very good authenticator tool to verify before entering in any website of the software. Until now I don't face any issues in this tool. I will suggest to my friend to use this application for verification purposes if they want.
October 12, 2021

Good IAM

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were using an in-house SSO product but were facing a system availability issue which got resolved with Auth0
  • System Availability
  • Better User/tenant Management Dashboard
  • Easy to integrate
  • More Custom UI
  • Better log searching
  • More detailed error messaging when SSO connections fail
  • Downtime
It is configurable. We are using it for authentication.
October 07, 2021

Best price for quality!

Leonam Farias de Oliveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's used by the Information Technology department, the front-end, back-end, full-stack, and all other developers and Application Programming Interface partners. Auth0 helps with the security in authorizations for logins, and in compliance with Brazil's legislation for the safety of users' data. It also authenticates and minimizes risks cheaper than building your own solution.
  • Authorization
  • Authentication
  • Compliance
  • I like how it is actually
It is well suitable when your area needs an easy and flexible platform to make the authentications satisfactory and confirm the terms. It is less appropriate when you don't need authenticators, or need something that is not on the platform and have the time and money to spend building your own platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a big corporation with many internal and SaaS apps. We leverage Okta for all the authentication sequences. We use the portal and the add-on. You need some experience with using SAML to add new apps. Okta is integrating with LDAP which is very convenient also provisioning new users is a vert cook use case
  • supporting multiple SAML apps
  • Okta verify is great for 2fa
  • logs a bit unreadable.
  • password less hard to implement
Okta Identity Cloud is a good SSO solution. A bit pricy but very well maintained. Good for corporate environments. Too much for small companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta [Identity Cloud] was offered as a voluntary solution for eligible users within our Enterprise. Right away, I was very much interested in the offerings of the Okta Identity Cloud as the pain of remembering so many different passwords in both my personal & professional life can be a bit intimidating. As I started to use Okta [Identity Cloud], I realized just how much time this could save on a daily basis if the whole company started to use it. Gradually, more and more fellow co-workers opted into using Okta [Identity Cloud], and soon after, an increase in productivity in our department followed.

Having less users frantically trying to remember, reset, or change passwords to all their applications and logins is a huge blow to productivity. It might not matter too much in one single day's worth of work, but over weeks, months, and years, I am afraid to ask how much time an entire Enterprise wastes on these mundane password recovery issues. Okta has changed the way I think about logging into these frequently used applications and streamlined our business to be more productive, all through one single login.
  • Single Sign On
  • Waste Less Time
  • Once in a while, there are some glitches that still require me to login manually.
Remembering so many different passwords in both my personal & professional life can be a bit intimidating. On a larger scale, the Okta Identify Cloud helps put more time in employees' days to be productive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[The Okta Identity Cloud] is used for corporate employees in the US (I'm not sure about other countries or customer support roles). [The Okta Identity Cloud] keeps information secure and manageable now that most people aren't working in the office.
  • Organizes products and tools in one place. This is especially helpful if you forget the name of a program.
  • Makes it easy to log into all your top tools - just log into [The Okta Identity Cloud] once a day.
  • It's secure.
  • [In my experience] the need to routinely update my password is really obnoxious. First off, my password gets more obscure every time, and second, it logs me out of [The Okta Identity Cloud] on other devices. Meaning my Google Calendar notifications on my phone completely stop until I remember to log in to everything on my phone again.
  • I [dislike] the constant notifications to log in. I don't need [The Okta Identity Cloud] every day, so it's not relevant. For example, I may need access to Jira on Monday, so I log in to [The Okta Identity Cloud]. But I may go Tuesday without needing access to any tools, so the constant reminder to log in for the day [I feel] is irritating. I'd like to at least be able to hit ignore.
  • I imagine losing your phone is a headache. It's one thing to walk into another room of the house to retrieve my phone (which is intentionally not in my office). It would be another to not have my phone entirely. It would be great to verify security [in] another way, such as email.
Okta is useful for companies that don't meet in the office because there's an added layer of security. It's also helpful for companies that use several programs/tools because it organizes them in one place.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The entire organization uses [The Otka Identity Cloud] for single sign-on services. This has been a great help for those that have multiple applications they interface with during the day. As it is all online, the application has been especially useful for remote working. There are super users that assist with access and they are very responsive.
  • Single sign on
  • Handling multiple applications
  • Ensuring employees are able to stay secure with many accounts
  • It can take time to onboard new applications
  • Only super users can resolve problems
  • Not every application is compatible
For large (500+) organizations, I think [The Otka Identity Cloud] is essential. There are many employees that have many applications they need to log in to, and [The Otka Identity Cloud] helps simplify this. For smaller organizations, and organizations that are very simple as far as employees that don't use multiple applications, [The Otka Identity Cloud] may not be the best solution.
September 14, 2021

The Okta way to Cloud Apps

Score 9 out of 10
Vetted Review
Verified User
Incentivized
[The] Okta [Identity Cloud] is used across the entire organization to provide single sign-on, user and groups management, and application onboarding as well and user lifecycle management as users are provisioned or de-provisioned across the organization. The user interface is intuitive and easy to manage and scale for the entire organization.
  • User provisioning and deprovisioning
  • Application onboarding and integration
  • Reporting and logging for troubleshooting purpose
  • Better reporting ability would be helpful
  • Built in query can assist troubleshooting
It is appropriate for any organization where security is a concern and [the] ability to provision users and manage application lifecycle that supports modern authentication. Organizations today tend to use multiple applications from various vendors delivered on the cloud and a cloud identity solution is well suited in this case. It is a must-have tool in digital transformation for any organization.
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