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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(541)

Attribute Ratings

Reviews

(1-25 of 86)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been an The Okta Identity Cloud Administrator since 2019. It helps our company to protect our end users by securing their access as well as the automation on provisioning less complex less work. It is also a user friendly platform that anyone can easily understand on how to manage users. The Okta Identity Cloud IAM is very recommended. Every company must have this solution.
  • Security
  • Access Management
  • LCM
  • MFA
  • SSO
  • The Okta Identity Cloud Support is sometimes delayed on replying issues.
The Okta Identity Cloud Workforce Identity is very reliable solution to manage identities especially in terms of security. It helps us to lessen the work of help desk admin as well as us IAM Admin. The only thing I hate with The Okta Identity Cloud is that the support engineer are delaying the issues like they are not available or sometimes no align internally.
Justin Giffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Okta is being used across our entire organization. The Single-Sign-On allows for an easy flow of software and application access without the requirement of having to login to each application separately. This makes our jobs more efficient and allows us to assist our customers quicker. To be able to get to our customers faster allows for us to make our customers happy. With Okta as our SSO partner, our organization is able to sign in to our plethoraof applications, internal and external.
  • Allows better flexibility with SSO
  • Multiple application access from one source
  • Easy mobile accessibility
  • Needs to address issue of asking same domain to save password
  • Automatic password updates
  • more user customizable
Okta is best set for businesses with multiple Saas applications and resources that will allow users to have streamlined access to the different resources without having to log in to each and every application. The downside of Okta is the ability to have personalization across the different resources, but this really won't hamper the everyday business user.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta makes it incredibly easy to manage all of our log ins to the suite of applications we use. It streamlines new account provisioning for our IT and Business Systems team, while giving the end user a single place to go to access each system. An added bonus is you can save log ins to other applications not provisioned through Okta in your account.
  • Ease of use
  • Mobile application
  • Secure passwords
  • Nothing in particular
Okta is the perfect solution once the company has grown to have a tech stack comprising more than 10 applications across at least 20 employees. It makes onboarding and off-boarding nearly seamless and makes it easy for the employee to know where/how to log in to required systems.

For smaller companies without a sophisticated IT team I could Okta being a bit too much to manage to start.
January 11, 2024

Tried and True

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
  • Simple, strong security
  • Single-sign-on is super convenient
  • Easily view and access various work apps
  • Previously, the setup I had sent a push notification to verify which was a bit inconvenient, but now there's a quicker auto-sign-in option (still very secure) that speeds up the process
  • Some basic UI improvements could be nice, just to jazz up the interface a bit
  • User management and provisioning is a bit clunky.
While I can't speak to the pricing, Okta is pretty user-friendly overall and convenient in managing the provisioning of users and viewing and accessing your commonly used work apps. I also trust that the level of security is strong, minimizing risk.
Felipe Blanco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zwift as a gaming company uses a vast number of software tools in order to empower itself to create the best software as possible. With this came a new challenge - how do we manage such amount of different systems with security and speed?
In this sense, Okta was a perfect match for us - we were able to integrate multiple softwares through API and SAML, and for most of softwares, use SCIM for account creations. This empowered our ITOps team to manage it with a small number of resources without losing the operational excellence, getting more revenue.
  • Identify Management
  • Security Group
  • Software Integrations
  • Logging
  • Free Basic Training
  • More logging filtering options
Appropriate to: integration in a heterogeneous environment, where threre's multiples system, OS' and roles that need to be setup. Okta works well with multiples OS and guarantee standarization of all these softwares in a unique and easy interface. Okta is also good for startups and medium size company, because besides being expensive you can balance this high cost with a basic IT team, due to the easyness of the software.

Not appropriate to: companies that relies strongly in solutions of a single supplier, like Microsoft or Google. In these scenarios, will be chepear and faster to the inherit SSO solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Most of the tools we are using is under the Okta Identity Cloud and because of that, we are positive that our access is always secured, protected and always up to date. The good things I found in using the Okta Cloud is it always reminds me every time the password I am using on my tools is already close to the expiry. Not only that, it also suggesting me to change the password before it gets expired and what are the days before it gets expired. In that way I can decide for my self if I want it to update my password right away or maximize the expiration date. I love the way it gives me the freedom to choose what day should I reset my password. In case I really missed the days on updating the password, the time I logged on my tools it will ask me to update my password right away so it will not cause me any inconvenience in the future. It is friendly-user and at the same time, the security is tight and as long as you follow the instructions, you will never get any confusions or inconvenience in using it. I highly recommend it to other business organizations because it is easy and safe to use.
  • Maintenance of the tools we are using under Okta
  • Easy access or friendly user of the tools under Okta
  • The security of Okta making sure our personal information will be safe
  • Fast and reliable sources that helps our work more accurate
  • As of now, I can't think of any because it has always helped me out on my work every single day
On my daily basis of using Okta, it never failed to amuse me in every work-related concerns. Using the updated tools I am using under Okta, I can confidently provide best and quality options to every customer and clients I deal with. Because of the up to date information we have on the tools we are using, as a team lead coordinator talking with clients about hotel group reservations, we are able to assist them and look for the best available hotel that meets their preferences using the accurate information we have on the tools under Okta. Because of this, our repeat customers are also recommending our service to their friends and colleagues. In that way we also improve our sales and expand our growing team with the help of Okta. Easy to access, secured logins and accurate information designed for success for every business. I will receive a call from a client looking for a group reservation for a particular event, using the tools under Okta, I will provide the available hotels we have that suites the needs of the client then, close the booking as easy as that. Okta helps to make the work easier as I am using it when I started this company way back August 16, 2021.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is a great product that is employed as a single sign-on service for my company. It stores log-in information for several different applications and platforms. All you have to do is log in to The Okta Identity Cloud in the beginning of the day and it will automatically sign you into stored platforms as you access them throughout the day. It is a great tool.
  • Single Sign-On service
  • Securely store and protect log-in information
  • Access to many different applications in one place
  • Face ID
  • Frequency of required sign-ins
  • More applications added to the central dashboard
The Okta Identity Cloud is very well suited to act as a single sign-on tool for an enterprise. It allows you to sign-in once at the beginning of your day and then automatically signs you in to other platforms that you access throughout the day. For example, your email, calendar, HR software, or any other application can be linked to the system. It reduces the risk of forgetting log-in credentials and saves time throughout the day.
Melissa Strong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my current company, we use Okta to manage security through SSO as well as using it to manage our applications. We have currently many applications/software that we use in each different team, so utilizing SSO and creating an application homepage per your role is really helpful and saves us time in terms of connection while ensuring security.
  • Single Sign-On
  • App Integration
  • Bring your Own Device
  • The mobile app opens to the browser which can be a bit annoying especially if you are signing in with a work account. It would be a lot easier and straight to the point if it recognized you have the mobile app.
  • It logs you out pretty often which can be a bit painful to have to relogin to things every week.
  • Customization of the application homepage
I think it get's the job done and the features they have are great.
October 14, 2022

Okta = Easy

Amanda Duron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We work with finances and highly sensitive information nationwide. We use The Okta Identity Cloud to provide an added layer of security to log into the tech programs we use. This protects our client’s information and helps them feel confident in honoring the privacy of our customers.
  • Ease of sign on
  • Options for multiple ways to sign on
  • Option to stay signed on
  • Functional on mobile devices
  • Longer sign-on options; I have to log on multiple times a day
  • Might be nice to have a plug-in option for saved browsers
I think this works well for dual login to any financial, proprietary, or CRM information that requires (or should require) an extra layer of security. We also use this to sign on to Microsoft 365 and other softwares jointly shared across our network. This program may not be appropriate for small businesses that does not require file sharing or logins to Cloud based systems.
Wayne Ragusa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta was used by Many of our Customers. Most of our customers are looking for Ease of use and a single place for their base to go and sign into their software securely. Using OKTA has not only been a big Benefit for them but has also helped Ease the onboarding of new employees
  • SSO
  • Single Pane of glass
  • Ease of USE
  • MFA
  • Cost Reduction
  • Improved App integration
I have been happy with OKTA 1. Easy to onboard New Employees 2. Easy to Terminate Users (close) many accounts at once. 3. Set up groups of Apps Based on Job Roles 4. Secure Access to software with Easy to Use MFA. 5. you don't have to supply users with their passwords to APPS
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Okta for a single sign-on to various applications, including the Microsoft Office suite, Certify, ADP payroll, and others. Okta also functions as our sign-in verification service for mobile apps. The benefit is that once I am logged in to Okta, I don't have to separately sign into those apps, saving time.
  • Single sign-on
  • Secure two step verification
  • Saving time
  • More apps under single sign-on
  • Cleaner page layout
  • Faster verification
Okta is best for a large organization using many different software applications on a regular basis, allowing employees to not have to sign into each one of them as they use them. For small organizations, it might be superfluous, but for large organizations, it saves time and allows employees to get a lot of management and bureaucratic tasks are done originating from one web page.
Jacob Ira Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used it to authenticate all users on ALL platforms. It really helps to prevent credential theft. We were able to use it on all new and existing platforms. Users liked using it for SSO.
  • Works across a lot of products.
  • Gives very detailed logs.
  • Allows users to use a single sign-on across multiple products.
  • Revoking a single login terminates access to multiple products.
  • Additional logging
  • Automatic blocking and alerting
  • Easier setup for a variety of products
If you need SSO, this is the place to do it. Having a single login for users is something that is amazing for most people. Now they don't have to remember a variety of logins for various systems. Additionally, if that one login is revoked, it terminates access across multiple systems.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have all of our passwords saved which can be helpful as well as all of the platforms we use located in one place for easy access. Mostly the use case I find myself leveraging is a password saver. I acknowledge that I do not use the platform for its full value as it is not a part of my workflow.
  • Password saver
  • Enterprise recourse library
  • The passwords can be more easily accessible for password editing.
Well suited for enterprises that leverage multiple partnerships for a tech stack.
Raymond Dable | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With Okta Identity Cloud, we're able to log in to multiple web applications on just one page securely. Okta Identity Cloud helps us manage single sign-on authentication with multiple web applications so that we do not need to log in to all of our applications one at a time. As a workforce analyst. This software is very much effective.
  • Our employees became more productive with single sign on.
  • The Okta Identity Cloud securely integrates almost all of our web applications and software.
  • Very easy to use and the page loads quickly.
  • We have The Okta Identity Cloud linked to AD DS and it's giving us sync issues with resetting the SSO password.
  • The Okta Identity Cloud needs improvement specifically with password reset.
  • User interface has to be improved.
The Okta Identity Cloud is very helpful as it serves as a one-stop shop for all web applications we use for our company. With just a single sign-on it reduces the time we spent logging in to every application we need. The Okta Identity Cloud is very much effective in saving passwords.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don't use it in the current organization, but used it at my previous one. Its main use was SSO and maintaining customer records outside of AD.
  • SSO
  • Customization
  • Identity
  • Customer directory
  • Some of the UI was clunky or didnt make sense
  • Setting admins could be more intuitive
If looking to get internal users from AD pulled into the cloud for SSO between applications, this is a good fit. It could also pull in and maintain customers for external access to applications. Otherwise, it would be less appropriate.
July 30, 2022

okat sso

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SSO and we integrate it for saml in products for authentication and authorization. It helps to ease up the things and most of the uses related to authorization as addressed.It is easy to configure and use. Very easy to implement and understand and provides very good documentation and Product is well made.
  • SSO
  • SAML
  • OIDC
  • Mobile app can be improved
  • Login
  • Kerberos
Okta is suited when we want to restrict the users to use a few functionalities of the product. We can use it to authenticate and authorize the user. With one login, we can use all the other apps without individual login to each and every product. Okta's homepage can be improved.
July 06, 2022

honest review

Score 10 out of 10
Vetted Review
Verified User
We use Okta Identity Cloud to access different types of tools that we use daily in our work. It enables us to change passwords easily on our end without further checking with any support like IT or SD support. It keeps the information secured because before we can access anything it asks for identification.
  • Change password
  • Personal identification
  • Secure user authentication into different application
  • Time management
  • User friendly
  • Not that I can think of.
I have not used or explored all of its usages yet but one thing I experienced is changing passwords with my tools. Before, we used to wait for a specific hour when we can call SD to change our password. It could reach a day or two days, especially during the weekend but now we can immediately change the password on our end without any help or support.
July 02, 2022

Simply amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using the Okta Identity Cloud for more than two years now and I have not seen any issue with it and I am currently enjoying using this portal for my everyday tasks. I could say that the Okta Identity Cloud has been so useful for me not only fore but also to my colleagues and friends and to the whole organization. I highly recommend this special tool.
  • Providea security
  • makes your job easier
  • gives access to system and tools
  • I wish it can be personally customize like change the color of background
  • I wish there is also an option for us to make our own profile
  • and I wish there is an option too to put our own photo on this special tool.
The Okta Identity Cloud is best for my online group booking. The Okta Identity Cloud makes my job easier where I can access different tools for my only booking for my clients and this provides security also to my tools. I could say that Okta Identity cloud can help you enhance your ability and help you learn or discover new things every day.
June 29, 2022

Great platform!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the help of the okta identity cloud, we are able to manage all our tools and systems in our organization in just one access. Some tasks are hard to finish with having too many systems to check but when Okta Identity Cloud was introduced to us, we were able to finish our tasks in a timely many.
  • Storing of information
  • Securing data
  • Compiling our systems and tools in folders
  • User interface
  • It would be nice if we can add themes.
  • Faster security verifcation
In our organization, we use quite a lot of tools and systems to help our clients. If you have the same situation in the company, this tool is very well suited for you. Having Okta Identity Cloud manage and store those tools and systems helps us do our tasks more efficiently.
Sanjit Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Okta Single Sign-On facility to login to all the services in our organisation. You have to enter your password only once and then with one-click you can easily get into the application. The major benefit is that there is no need to set and remember multiple credentials for each service available in your company. The sign-in session is active for a longer time so there is no requirement to do multiple logins. We also use Okta web app through which we can access apps provided by the organisation.
  • A single consolidated web UI where you can access all apps provided by your organisation.
  • Okta Single Sign-on facility for all apps.
  • Integrate with third-party products to enable two-factor authentication.
  • You can add more apps and navigate to recent apps via web UI.
  • The service is little expensive so a discount for renew subscription would be good.
  • I find very less resources about Okta so more documentation is required.
  • Once the service is broken, resetting it back is a bit painful.
Okta service is great to access apps via Single Sign-On facility. But yes it need an improvement where we need to reset Okta service when thing got broken.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is enabling us to transition from our on-premise AD directory/identity-centric approach to a cloud-based IDP. Okta is mastered from our AD and allows us to give single sign-on and adaptive MFA to all our users. We use these authentication methods both with on-premise workloads on managed computers as well as enabling people to access certain cloud-based workloads from unmanaged (personal) machines. We can centralize our identity management and give our users the same sign-on experience across numerous systems. The plan is to integrate all auth with Okta over time.
  • Enable AD driven identity to modern cloud apps
  • Easy SSO and MFA experience for users
  • 100% availability
  • More customization in the end user experience.
  • More integration with InTune for managed devices and policies.
  • Customer success team helping check health and usage cases.
Okta is not strongly suited for local-only AD mastered environments with no plans to use cloud or SaaS apps. Okta is best suited for hybrid environments that are trending towards cloud and SaaS apps and may eventually be majority cloud. Okta is not well suited if you are looking to do SSO or MFA on local Windows desktops (you can accomplish this with 3rd party add-ons).
Daniel Angulo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our main use is basically identity management, group provisioning, and lifecycle management. This way we can help users easily set up their accounts and secure all platforms with no risk. We use multiple instances of the same app so in that way replicating and automating applications is easy and straightforward and no need to do repetitive work.
  • Group provisioning
  • App management for different instances
  • Logs and reports
  • Lifecycle management
  • Imports
  • Support
Perfect for remote management of user, all organization that manages lots of web-based apps, everything related to multiple instances of the same app, cloud-based services can be easily integrated, a good way to add external members and restrict application and access use, and you can run test with no real-time delays for users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud across our entire organization for SSO and MFA to almost 90 public cloud and internally developed applications. Okta allows us to gain some control over the sprawl of credentials to an ever growing list of applications.
  • Okta is a bit like the Kleenex of the Single Sign On / Identity world, it's well documented and widely supported.
  • Okta's ecosystem is very mature and highly available.
  • Okta is generally easily understood by end users.
  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
My feeling is that Okta is well suited for internal / employee facing authentication needs but is a bit on the expensive side for use in externally facing B2B and B2C requirements, so my company uses an alternative for that use case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the numerous applications our business uses on a daily basis, Okta helps streamline the accessibility to these applications and secures logins in order for us to work faster and securely. There are upwards of 30 applications that we use Okta SSO for, and without it there would be constant password resets and helpdesk tickets around accessibility to these applications, which is ideal for our internal IT team.
  • Streamlines accessibility to applications
  • Mobility support
  • Secured login to applications
  • Password management
If your organization uses a number of different applications to support your business and need to streamline your users accessibility to these applications in a secure manner, then Okta would be a terrific addition to your tech stack. The solution does a great job of making SSO easy to use and provides customized homepages to give users the ability to pick choose what apps should be available to them at just a couple of clicks at the button.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Auth0 for providing multi-tenant SaaS service to our customers. We use it primarily for authorizations and for integration into an organization's IdP.
  • Integrations
  • Authentication
  • Authorization
  • Finish thoughts on features
  • Confusing and obsolete messaging
  • Reliability of the offering
Reliability of the service has been a big challenge as well as [the] evolution of the features. For enterprises both of these are important. A few other things like automation and tooling are nascent or non-existent
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