Overview
What is Ombud?
Ombud is a solution to automate the content-centric activities in a sales process. Ombud's platform helps teams automate RFPs, Security Questionnaires, SOWs, Sales Proposals, and POCs. The vendor states Ombud currently reduces the sales cycle and increases revenue conversion at…
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Product Details
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What is Ombud?
Ombud's platform helps teams automate RFPs, Security Questionnaires, SOWs, Sales Proposals, and POCs. The vendor states Ombud currently reduces the sales cycle and increases revenue conversion at industry leaders such as Rapid7, AmerisourceBergen, LogMeIn, Kronos, and Marketo.
Ombud Features
Proposal Creation & Organization Features
- Supported: Proposal branding
- Supported: Proposal templates
- Supported: Proposal content library updates
- Supported: Guided proposal creation
- Supported: Searchable proposal database
Proposal Collaboration & Workflow Features
- Supported: RFP management & response
- Supported: Proposal collaboration & approval
- Supported: User permissions/proposal editing controls
- Supported: Sales proposal workflow
- Supported: Proposal automation user interface
Proposal Delivery Features
- Supported: Proposal distribution
- Supported: Proposal content tracking
Ombud Screenshots
Ombud Integrations
Ombud Competitors
Ombud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | All content can be localized, UI available in English today. |
Comparisons
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Reviews
Community Insights
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Users of Ombud have experienced significant time savings through the software's content reuse capabilities. By organizing and tagging content, users can efficiently search for information, leading to streamlined workflows. Collaboration with other departments and subject matter experts is simplified with the Tasks feature at the Question level. Ombud is highly recommended for content collaboration and management, meeting user needs while ensuring the security of business content and documents. The Ombud team has provided supportive and accommodating assistance during implementation and ongoing usage.
Compared to other proposal software, users find Ombud easier to navigate, enhancing job efficiency. Historical RFX responses no longer require lengthy response times as Ombud simplifies inputting commonly asked questions and cross-referencing previous questionnaires and RFPs. This promotes consistency and speed across all business areas by accessing high-quality past responses. Ombud's centralized platform enables efficient collaboration, allowing easy tracking of team progress and project completion. While initially challenging, users become more proficient in navigating Ombud with experience. The software enforces answer consistency and integrity checks, resulting in time savings and improved data quality.
Ombud serves multiple use cases beyond RFPs, including security due diligence documents, customer questions, analyst surveys, and content curation. Users appreciate its modern UI, responsive customer service, and solid functionality, leading to contract renewals. Automating RFP processes with Ombud increases deal velocity, cross-functional collaboration, and employee productivity. It eliminates the headaches associated with storing reference content in Word documents by offering a more efficient solution. With a structured approach to RFP responses, Ombud reduces response time while enforcing accuracy. It improves customer communications throughout the sales cycle and enhances knowledge sharing. Overall, Ombud saves time and effort by eliminating repetitive questions across RFPs, benefiting sales teams while minimizing reliance on security/compliance teams.
Users highly recommend using Ombud without hesitation, stating that it is the best and encouraging others to invite Ombud in to uncover its potential. They also suggest being realistic about the return on investment and identifying stakeholders. Additionally, they recommend exploring Ombud's roadmap for upcoming features and search functionality, which they find valuable for driving efficiency and improving the quality of RFx's. Furthermore, users suggest utilizing Ombud when facing the challenge of reviewing numerous questions in an RFI, praising its effectiveness in this regard. Overall, users praise Ombud as a great product with an excellent staff. They advise investing in maintaining and expanding the reference content library to achieve greater success with Ombud, ensuring that reusable responses are current and meet quality standards.