Omnisend Reviews

16 Ratings
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Score 7.8 out of 100

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Reviews (1-5 of 5)

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July 06, 2021
pavan chumakia | TrustRadius Reviewer
Score 8 out of 10
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Use Cases and Deployment Scope

It provides us from our busy work of schedule to some less work with very easy to use and it provide templates which make easy to use for creating professional, stunning emails without any coding and customization for our emails to fit our brand is also very easy and also easily we can add product and provide dynamic discount code and easy to drag and drop content editor very fast and it gives us very good automation which provides a welcome message to the customer and also pre built workflows for every step of customer journeys.
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June 14, 2021
Tatiana Balletti | TrustRadius Reviewer
Score 4 out of 10
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Use Cases and Deployment Scope

We use Omnisend to send email blasts to our customer list. It is being used for our CBD brand and it helps us keep in touch, announce sales and drive traffic to our website.
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February 18, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Use Cases and Deployment Scope

Omnisend is currently used across the whole organization, and it is an excellent tool for emailing newsletters to our clients.
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November 26, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Use Cases and Deployment Scope

Soundest (now Omnisend) is used to automate emails and communications from our Shopify store. It is very easy to use and effective at setting up automated triggered emails for order follow-up, customer reactivation, reviews. I would consider it a must-have for anyone selling online.
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March 02, 2018
Lisa Korston | TrustRadius Reviewer
Score 10 out of 10
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Use Cases and Deployment Scope

We're a pretty small outfit--pretty much just me and my partner. I've taken on the marketing duties and we've had great successes in many areas. But email marketing was always a tough one because there are so many apps out there and it's difficult figuring out which one is the best. Anyways, after trying MailChimp and Klaviyo (too unfriendly and too expensive), we found Omnisend, and it's been great ever since. Such easy setup and we created our newsletter quickly. I think maybe 5 or 10 mins. Now we're using it regularly. We pretty much fell in love with their pre-filled popups and their automation is great and getting better and better each day. It takes a little bit of work to set up the automation workflows the first time, but afterwards you don't have to worry about it anymore. It's currently being used by both of us now, but I take the brunt of the creation and my partner checks the numbers from time to time. It's really great and I'd wholeheartedly recommend it!
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Omnisend Scorecard Summary

Feature Scorecard Summary

WYSIWYG email editor (5)
5.6
Dynamic content (5)
7.2
Ability to test dynamic content (5)
6.4
Landing pages (3)
6.0
A/B testing (4)
6.1
Mobile optimization (3)
6.0
Email deliverability reporting (8)
6.7
List management (5)
7.7
Triggered drip sequences (3)
8.0
Dashboards (4)
6.0
Standard reports (5)
6.3
Custom reports (2)
5.5
Link Tracking (2)
6.5
Image Validation (2)
7.0
Inbox Display (2)
6.0
Email Previews (2)
6.0

What is Omnisend?

Omnisend is an omnichannel marketing automation platform built for ecommerce. With email marketing at its core, it is designed to make creating beautiful email campaigns easier. Using Omnisend's automation, users can personalize messaging to customer data, campaign engagement, and shopping behavior.

Omnisend allows users to add several channels into the same automation workflow: email, SMS, push notifications, and more. Users can also sync segments to Google and Facebook retargeting ads to deliver an immersive customer experience. Omnisend is designed so that omnichannel marketing is not just possible, it's easy to perform.

Email marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Omnisend offers pre-built automation templates that users only need to set up, such as Welcome emails, Cart Abandonment emails, Order updates, Re-activation and Order Follow-up.

Drag-and-drop content editor allows users to design newsletters with no need to code, integrate or learn anything new. Included are email templates, Product Picker, interactive CTR boosters and Discount Coupons.

The product offers a wide variety of signup forms that are mobile-friendly and fully customizable, including non-intrusive Signup boxes, welcome & exit intent Popups, fun Wheel of Fortune and customizable landing pages.

Omnisend Features

Email & Online Marketing Features

Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences

Reporting & Analytics Features

Has featureDashboards
Has featureStandard reports
Has featureCustom reports

Pre-Send Testing Features

Has featureLink Tracking
Has featureImage Validation
Has featureInbox Display
Has featureEmail Previews
Additional Features
Has featureProduct Picker
Has featureDiscount Coupons
Has featureAdvanced Segmentation
Has featureCampaign Booster
Has featureAutomated Workflows (Welcome email, Abandoned cart email, Confirmation emails, Re-activation and Order Follow-up)
Has featureEmail Templates
Has featureSignup Box
Has featurePopups
Has featureWheel of Fortune
Has featureAdvanced Reporting
Has featureEmail A/B Testing

Omnisend Screenshots

Omnisend Video

Omnisend is an ecommerce marketing automation platform that will help you collect subscribers, send beautiful newsletters, and drive sales with automation.

Omnisend Integrations

Omnisend Competitors

Omnisend Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing

Omnisend Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

Omnisend Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English

Frequently Asked Questions

What is Omnisend?

Omnisend (formerly Soundest) is an email marketing solution built specifically for eCommerce platforms, from the London based company of the same name.

What is Omnisend's best feature?

Reviewers rate Triggered drip sequences highest, with a score of 8.

Who uses Omnisend?

The most common users of Omnisend are from Small Businesses and the Marketing & Advertising industry.