Workspace ONE UEM

Formerly Workspace ONE Unified Endpoint Management (UEM)

Previously, we relied on Exchange Active Sync and Blackberry services, but the organization decided to switch to AirWatch due to its extensive features and enhanced security. AirWatch has now been fully adopted across the organization, and we’re making the most of the available services within our scope. In my experience, this is the best enterprise mobility solution I’ve encountered, and I would highly recommend it to others looking for a robust, secure solution for managing mobile devices.

At the time (2017) the Microsoft solution wasn't fully cloud-native and you needed several tools to accomplish the same as Workspace ONE Unified Endpoint Management. This would have led to even more issues getting up and running as we had with Workspace ONE. Last year we made switched to Microsoft Endpoint Manager cause it presented an easier interface and was better suited to go with our business direction of Microsoft 365.

I was not involved in the product selection phase but have heard about Intune as a possible alternative and also that Workspace ONE Unified Endpoint Management (UEM is much better in terms of features and functionality than Intune.

Airwatch is the Rolls Royce of MDMs. They have all the bells and whistles that every MDM admin could want. Compared to other MDM solutions this is one of the best and easiest to use for environments for companies that support multiple mobile operating systems. For iOS/Mac exclusive environments I recommend Jamf Pro, but everything else I recommend AirWatch.

It was not my choice to go with AirWatch, had I been asked I would not have ever selected this product. This product single handedly caused me to look for a new job. The powers that be, which get paid way too much money, and know very little about technology selected it. The believed the sales pitch from VMware and ignored the rest. AVOID