OMS Office Master System Reviews

19 Ratings
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Score 8.6 out of 100

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October 01, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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OMS is used across the whole company from sales to upper management. OMS offers wholesale inventory management software with features suitable for B2B companies. We chose OMS because we needed software where we could sell by pack, case/carton or pallet and incorporate our wholesale pricing structures. Unlike most inventory management software that seems to be tailored to retail businesses, OMS focuses on wholesale businesses.
  • OMS is suitable for wholesale businesses to track inventory and sell based on cases or pallets.
  • OMS allows wholesale pricing structures. We could invoice based on customer tier/category or by units sold.
  • OMS onboarding was a smooth process. Their team is helpful, proactive and professional. We received live training to our team over 2 days. We had followup questions which were answered by email or phone promptly.
  • OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
  • The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
  • We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
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OMS Office Master System Scorecard Summary

What is OMS Office Master System?

OMS Office Master System is an inventory management software offering from Master System. It includes features such as oms enterprise software and inventory control.
Categories:  Inventory Management