TrustRadius
https://media.trustradius.com/product-logos/vx/em/AIVFKUI9PUPE.JPEGOverall Happy CustomerWe have drunk the Blackbaud Kool-aid and have most of their products on campus. We use the (formally known as) On Products in our Admission office, registrar office...all our class pages, grades, transcripts, etc. Our Development office has RENxt and some other components. And our Financial Office is running FENxt.,500-749,The interface from the parent side has been very easy for our families to use. The product is intuitive, and was a easy migration for our Faculty to move from FAWeb to the cloud based gradebook they now use. I love having everything in one spot.,The migration from EE to "ON" was rough and a bit clunky. It also took us a long time to complete. I find it frustrating that on the Admission side they can change a student status to Withdraw...but it doesn't "speak" to the Registrar side. From an administrative asst role, many of my AA's complain about lack of labels. Some areas offer them, others do not. I feel some of the reports don't allow enough manipulation. Advanced Lists are a "nightmare" and there isn't any training available to the end user on how to navigate them.,9,Positive: Happy Parents and Students! Con: It's not super "friendly" for administrative assistants, so they are typically calling me to complain what they are unable to accomplish. Positive: I love the new feature of DYI Data uploads! Love Love Love!!!,Operational efficiency A connected school solution,We have purchased RE Connect. We have not implemented it however. This is more of an internal issue and no fault to Blackbaud. Our RE side of things is not following best business practices and really needs to overhaul how they keep their records so education management can sync properly. This is a task we feel we're going to need to hire a Blackbaud consultant to help us navigate this fix.,9,9,9,9Blackbaud K-12 review by UDJIt is being used school-wide by faculty/staff, students, parents/guardians. It is our student information system. It replaced Blackbaud's Education Edge program. It has a very friendly user web interface for all users. The business problems it addresses is that the old Education Edge web portal was not as user-friendly and it was complicated to develop page content.,750+,Very user-friendly for "non-tech" parents/guardians. It covers all areas of school daily life. Academics, activities, athletics and community groups involving parents/guardians. It is constantly improving in all areas of the user interface.,Some of the functionality of advanced lists require extra clicks to perform steps. SKY lists are constantly improving, but have a ways to go. They are so easy to build and use but are limited to what can be displayed or filtered. Bulk deleting of rosters would be a nice improvement.,10,Its wide array of use throughout all departments has been a great asset. As other API connections are developed it will become an even stronger product. Our integration with Finalsite has saved us a lot of time for keeping two data sources up to date and in sync.,Operational efficiency Advanced automation Improved insights Improved internal and external communications Reduced IT expenditure due to cloud deployment Increased scalability due to cloud deployment A connected school solution,This has been a big problem for us trying to sync date to Raiser's Edge. We have stopped using Connect RE for the time being.,10,10,10,10,Creative cloud developer who continually improves the environmentWe are using it across our private, independent school environment. It assists us with admissions, academics, marketing/website, and some advancement. It makes it a seamless process for the user whether they are employees or potential candidates.,500-749,The solution definitely is user friendly for our families and potential applicants. The enrollment management solution is very user-friendly for the admission office and we are very excited about the new candidate recommendation form. Core's new look is very easy to navigate! Thank you for changing this design.,The integration between the contract and smart tuition. There are too many errors that occur. Once a student is withdrawn from the school, their grade history should not be removed entirely from a class history. We should be able to recall this in the future should a parent have questions. Transcripts - We'd like the ability to write on individual students transcripts. For example, if they have a language exemption, etc.,9,The learning curve can be difficult for teachers who are not technically savvy but once implemented they find it is more efficient for them. EM product allows the admission office to review, respond and communicate more efficiently with the items at their fingertips verses in a file. Once the system is set up correctly, which can be tedious and trial and error, it allows for all to be more efficient in their responsibilities. I appreciate the continual improvement in the products as it allows us to be more internally and externally proactive and visually appealing.,Operational efficiency Improved internal and external communications Increased scalability due to cloud deployment A connected school solution,Not applicable,8,9,10,9,10Blackbaud from the perspective of a daily userI run the alumni department so I constantly use push pages, Raisers Edge, and NXT to help communicate and cultivate my alumni. However, it is used all over the school, and not just in my development department.,750+,The collection of information and the ability to organize events, etc. during the year. The ability to send mass emails either through push pages or online express. Event creating is a very big deal for me, and it makes my job a lot easier.,The push page feature could be a little more user friendly, the formatting makes it tough. Creating a query could be made a little easier. It would be nice to avoid all the signing in that is required.,10,Time spent on push pages needs to be reduced, as the editing and creating features are not very user friendly. The alumni directory is great. I love how I can search by regions, etc.,Operational efficiency Improved insights,We have NXT but I have spent most of my time in regular Raiser's Edge. The NXT search options when looking at my constituents was a little bit of a headache so I did not use it.,7,7Blackbaud Education Products ReviewCurrently, we use Blackbaud on a daily basis for attendance, class pages, development, and website management. We are very excited to start using the schedule feature for students. This will allow us to track students and classes at any given time during the school day. This is a great feature, but not very easy to get set up.,300-499,Development database management through RE. User end experience. Online access to student documents.,The admin side of the education products section can be cumbersome to navigate. Everything is built in a very visible block-like structure. Hard to get customize information in and out of BB, most of the time it requires paying for consulting hours.,7,We have saved a sum of money by now posting report cards online since we are no longer paying for paper or postage. Tracking of attendance has become much quicker and simpler since we upgraded to this software.,Operational efficiency Advanced automation Reduced IT expenditure due to cloud deployment,We use Raiser's Edge and the nightly updates have definitely saved us many hours of user updates. As a result, it has greatly limited the number of bad addresses or addresses not being updated. Thus we have saved a nice bit of money on postage.,8,6,8,8,4,Not Sure,Product Features Positive Sales Experience with the Vendor,We would look more closely at the back end and how information is entered and managed.,Yes,When the chat function was introduced the wait time for more simplified issues became very fast and effective.Blackbaud, economical and integrated solutionWe use Blackbaud Education Management Solutions for all aspects of student scheduling, report cards, and LMS across all divisions of our school. It enables communication between our faculty and parents/students for classroom related activities. It also allows our administration to manage other aspects of the school relating to student data.,300-499,Easy for teachers to have class webpages and present media like pictures and videos as well as classroom details, like assignments. Allows for a central database of student and parent contact data that the parents can update themselves and then share to partner applications. Provides a CMS for building a public facing web page.,User management, with regards to permissions, can be challenging. Scheduling if not built on top of a block schedule must be done manually and can't utilize automated tools.,8,We have far fewer places to track demographic data and integrations enabled by new API and will reduce even further. The lack of being able to use Blackbaud's schedule builder is a huge waste of hours each spring.,Operational efficiency Improved internal and external communications Increased scalability due to cloud deployment A connected school solution,We have benefited from Connect RE, however, it could be much better.,7,8,9,8Blackbaud Education Products: Worth the Investment. A Work in Progress.At Calvary Day School, we use Blackbaud Education Management Solutions to manage the educational process for our students. This includes the management of admissions, student information, grades, transcripts, development, and alumni. The software gives our teachers a way to manage their classrooms and parents a portal to see into the experiences that their students are having at our school.,750+,Student Information Management Classroom Information Management Website Design and Marketing,Athletic Team Management Reporting and List Management Idea Implementation Timeframes,8,Helped with admissions tracking. Increased new students. Gives parents and students a one stop shop for information related to our school.,Advanced automation Improved internal and external communications Reduced IT expenditure due to cloud deployment A connected school solution,No, we have not been able to benefit from these integrations at this time. This is something we are still looking forward too.,7,8,7,7,8While not perfect, Blackbaud is all ears to independent school needsSt. Catherine's School uses Blackbaud education management for all divisions (age 3 through grade 12) for a student body of 100. We use the solutions for student information and learning management.,750+,Helps students and parents track progress. Helps teachers organize and present content, assessments, assignments and grades. Helps administrators manage enrollment.,Interoperability between Blackbaud products ,not one database for all products,10,Blackbaud solutions are expensive, but make the task of operating a school worth it. Updates are continuous and they seem to listen to the school's needs. Blackbaud cares about the mission of independent schools and is dedicated to providing solutions.,Operational efficiency Advanced automation Improved insights Improved internal and external communications Reduced IT expenditure due to cloud deployment Increased scalability due to cloud deployment A connected school solution,We do use Blackbaud Education Management, Raiser's Edge, and Financial Edge, but our Raiser's Edge was built as one record for a mr.-mrs. couple, not as individuals. This makes automation difficult. We manually coordinate records.,10,10,9,9,10We love Blackbaud, but we especially love that it continues to improve!We use it in all departments. The main advantage for us to have data integration across departments.,750+,The availability of data to all constituents anywhere that you have internet access is vital. The ability to view online data easily on every device is crucial. (responsive views). Ease of use for Parents and Students has been critical. Students figure it out on their own. Written "how to" documents were hardly used by students. Blackbaud is committing resources to always evaluate and improve their product. It is comforting to know that if there is functionality that you wish was better, it is only a matter of time and it will likely be improved.,We need personal profile data updates for parents to update their record in Tuition Management automatically. We need to be able to view the feeder school on the student's academic record and not have to go to Enrollment Management to see this. More scheduling rules like, "do not schedule X in the same semester as Y.",9,We no longer mail anything related to academics. Much saved on postage! Great for sharing information with Advancement, they can pull it themselves. Much time saved pulling and sending lists for them. (Teams, Activities, etc.),Operational efficiency Advanced automation Improved insights Improved internal and external communications Reduced IT expenditure due to cloud deployment A connected school solution,We have benefited, but it is frustrating to have to run Connect RE to get the data to flow over to Raiser's Edge. It is also a problem that data is not updated in Tuition Management.,9,6,7,7,8Blackbaud Education Management is a great one solution for schools!We use Blackbaud's education management to support our 6-12 school. Our teachers/staff, students, and parents use this product. We use this product across the entire school and it helps us maintain data in one place for everyone to access.,500-749,Parent/student access to grades and report cards because it helps cut down on the number of questions/requests for this data. Directory information is available to families and they can update it any time. Athletic management is a great feature for all of the teams we have on our campus.,GPA calculations are not very easy to setup/maintain if you are excluding courses from the calculation. There is not an easy to setup group for our theater shows and I would love to see something implemented like we have for athletics. Customization of a student schedule report. Currently, there is no easy way for a student to see their entire list of courses in a report form without having extra information included. It would be great if the attendance count on the student progress screen could be removed. It causes a lot of confusion for parents/students.,9,It is helped cut down on the amount of time having to pull reports from other programs that we use. It has helped reduce incorrect data within all of the databases used in the school. It has made attendance much easier to access for parents/students.,Operational efficiency Advanced automation A connected school solution,We use the integration for Raiser's Edge NXT, Financial Edge NXT, Magnus Health, Smart tuition, and Google. It has helped reduce the amount of information that was incorrect and it also helped reduce the time we had to manually enter information into the different systems.,7,9,8,8,8The Learning Curve Can Be Steep but Manageable Given the Right Team to Oversee It!Blackbaud Education Management Solutions is being used for all aspects of our school, from Prekindergarten 3 to Grade 12 and in all departments across the organization from teachers to administrators to business office to development office and athletics. Blackbaud Education Management Solutions helps us more effectively communicate with our constituents, manage the educational records aspects of the school, and helps educators with organizing their classes.,750+,Blackbaud Education Management Solutions provides a centralized place for students and parents to find all the information they need for their day-to-day lives from assignments to schedules to athletics and more. Blackbaud Education Management Solutions allows for prospective families to progress logically through an admissions process and gives admissions managers the ability to track all aspects of the process. Blackbaud Education Management Solutions allows constituents to quickly update their own contact information, putting them into control of how they are communicated with.,Blackbaud Education Management Solutions has a very antiquated method for sending out email communications/newsletters (called Pushpages). Many other systems provide a more robust system. Blackbaud Education Management Solutions has been working towards an all-in-one scheduling system, but the current system does not work for all school setups, especially those with complex structures. Blackbaud Education Management Solutions forward facing/public website solution works well but does not have the "flashiest" of feature sets that other solutions provide.,7,Blackbaud Education Management Solutions allows our school to post news, photos, events, etc. in one centralized place and have the information cross post in a varies of areas both on the private and public sides of the website. Blackbaud Education Management Solutions lets our administrative assistants spend less time looking through file cabinets for records and allow for access to files from any web-connected computer on- or off-campus. Through reports and lists in Blackbaud Education Management Solutions users of all levels are able to print, export, and analyze various data to expedite their workflow.,Operational efficiency Improved internal and external communications Reduced IT expenditure due to cloud deployment A connected school solution,While Blackbaud Education Management Solutions does integrate with RENXT and FENXT, we have not been able to use any of those services at this point as our data has a long way to go to be ready for this type of integration and the additional costs associated with these connected services. In the next 18 months, it is expected that more of these services will be interconnected and we plan to further explore the options at that time.,5,8,8,8,5Years of SatisfactionWe use all of the solutions provided by Blackbaud's education management suite: Academics, Enrollment Management, Extracurriculars, and School Website. In addition, we use Smart Tuition, Raiser's Edge, Financial Edge, and several integrations with other products, such as Magnus Health, Turnitin, and Blackboard's Connect 5. We use it across our whole organization, which includes students from preschool through high school, the admission office, the business office, the nurse's office, and the school website. It has solved the huge problem that we had in supporting multiple databases across campus. The flow of information among various divisions and departments is basically automatic now.,500-749,From application to enrolling students into classes, Blackbaud allows management of the admission and enrollment process to flow easily and quickly. It allows everyone to receive timely, accurate information about where applicants stand on their journey to becoming students. It also provides an easy mechanism for communication with applicant families. The grading system in Blackbaud's education management solution is totally customizable. We have used the system for twelve years and it has allowed us to make changes requested by new administrators while retaining the historical records for report cards and transcripts. Blackbaud's integration of its school website software with the rest of the education management solutions allows for entering information once and pushing it to various locations as needed. It is a huge time-saver while ensuring accurate, timely information available wherever you need it.,Sometimes administrators request data that is in the system, but difficult to extract. For example, if we need numbers of students enrolled in specific classes going back for several years, it would require running a report for each year one at a time. Reporting is improving, but I feel that, if it is in the system, we should be able to extract it. Teachers would like a friendlier interface in creating course pages. Google Classroom is simpler for them to use, so it's hard to get them to buy into creating a course page only in Blackbaud. Parents, however, wish that they would stick to Blackbaud only, so they can learn one system and be done. Athletics (extracurricular solution) could use some improvement, making the interface easier for coaches.,10,Time savings has allowed us to stay at the same staffing levels in admission, registrar's office, and main office in spite of a large increase in enrollment. Communication between teachers, students, and parents has vastly improved. Institutional communication with constituents is also much better. The Blackbaud-designed public pages have attracted numerous potential families. We estimate that approximately 20 families per year are here because of the site, which means that it more than pays for itself.,Operational efficiency Advanced automation Improved internal and external communications A connected school solution,We have benefitted from the integration with both Raiser's Edge and Financial Edge. Transparency of information is huge. Sharing the same data across the three systems cuts workloads down because we avoid duplicate data entry. We also take advantage of this type of integration with Magnus Health, Turnitin, an emergency calling system by Blackboard called Connect 5, and are looking forward to integrating with both Follett's Destiny library software and online bookstore.,9,10,10,10,10Blackbaud Education Managment Solution: Providing Institutional Digital Efficiency and ClarityOur school uses Blackbaud's education management solutions system across the majority of our organization. The Blackbaud systems have vastly improved the organization, accessibility, and digitization of our school's day to day management. I have personally worked with their OnRecord, Enrollment Management, Core, Faculty, and Parent functions. OnRecord has made attendance taking straightforward and detailed. The system makes it easy to create and maintain user profiles, as well as to populate resources for users, such as community groups. It is a great system to help promote internal communication, accessibility, and growth.,500-749,Teachers get a digital advisory roster each morning and can individually mark who is present or absent. All of those lists then feed into the greater Attendance list for the day, and the office can then see only the students who were marked as absent and follow up on it. Instead of having to hear from each teacher individually or manually collect attendance sheets, the administrative assistant can have all of the attendance data and follow up on all absences within an hour. User profile management is so easy that information can be easily and quickly updated by the school's administration or the user themselves! The drag and drop functionality of page design makes it incredibly easy to build and customize various pages and community groups within the system.,Address sharing should not be reliant on specific relationship types. Sometimes students/users reside at the same address or with the same guardians, but are not legally related to one another. It is still prudent to share the addresses between all of the users, but it messes up our records when we have to mislabel a relationship (like mark them as step-siblings) in order to share the address.,9,Generally, a very positive impact, as the whole system is easy to use and navigate and saves tons of time through the various integrated suite products that quickly and efficiently share information. The only negative I can think of is that I am occasionally concerned that our data is all in one place, and what if it got lost somehow? and that some users in our establishment have not fully embraced the increasingly digital processes using Blackbaud, which creates a lot of confusion or redundancies. However, this is more of an institution concern then a reflection on the product.,Operational efficiency Advanced automation Improved insights Improved internal and external communications Reduced IT expenditure due to cloud deployment A connected school solution,Our organization uses Raisers's Edge, to my knowledge, and the integrated nature of these programs and the ability to automatically sync with data changes in the Blackbaud system is huge. It has significantly expedited some of our processes and drastically reduced our error margins in regards to incomplete or incorrect data between departments.,10,8,10,10,10A great all-in-one-place solution for K-12 schools!We are a PK-12 independent school. We currently use Blackbaud education management solution as our LMS, and we will be migrating to use it for our SIS. Our whole school uses it. We love it because it has everything our users need to do in one place: assignments, directory, calendar, athletics, etc.,750+,We love the Resources area -- it's a great hub for information that can be tailored by role and level. It is a bold, graphic, visual way to provide information to our users. We love that Athletics is not separated out of the solution. Athletic participation, especially for older students, is an important part of their overall responsibilities. It is really nice to have all commitments at a glance for students and parents corralled in one place. We also love the schedule views that having a rotation set up provides -- parent, student, teaching faculty can see their schedules in their My Day or Schedule tabs. Find Me Now shows their obligations. We love that we can edit/update our front-end website with shared content from the back end. Also, the template and styles are pretty easy to work with after you get the hang of it.,Oh lordy, registrations. Improve it or lose it. They are so limited in not only their function, but in the interface as well. There has been only one change to the software since I started, and that was to copy over the payment method if CC's were used. Learning profiles. Same as above. We need an easier interface, with the ability to restrict sensitive medical data to non-medical professionals, without having to recreate a whole new "accommodations only" form. The data is extremely restricted as well. It makes it really prohibitive on the counselors who have to enter and use this section. We would like a little bit of control or some content options for the Featured News page. Keep News and Events, but let the user select a third choice. We would love to pin announcements there at certain times of year instead of having photo galleries. We would love a social media feed where we could display recent posts from Twitter, Facebook, etc.,10,The biggest positive ROI this year was that we were able to refresh our public (front-end) website for a fraction of the cost of an outside vendor. The template is really user-friendly, and when we got stuck we were able to hire Blackbaud to assist us.,Operational efficiency Improved insights Improved internal and external communications A connected school solution,We are in the early stages of installing RENXT, so TBD. :),10,,8,10,10Excellent platform for any school looking to increase efficiency and communicationWe use it to manage our day to day school business, admissions, academics, advancement and use it as a portal platform for all students to have access to online educational resources.,150-299,Organization of class groups and course content in order to better manage the day to day in a school Great area to share resources and collaborate with colleagues,Scheduling (creating a schedule within a blocking setup),10,Keep school management easy and efficient,Operational efficiency Advanced automation Improved internal and external communications Reduced IT expenditure due to cloud deployment Increased scalability due to cloud deployment A connected school solution,10,10Moving to the future and being paperlessOur entire school uses Blackbaud Education Management. It has helped improve our paperless environment with student records, directories, storing information and uploading files. It is our website and we were able to launch a new and improved website. Our school forms are much better. It is a great communication tool.It has improved our enrollment and admissions process.,500-749,The Resource area is a great place to upload documents and have forms and lots of information to communicate with parents, students and alumni. We no longer have a paper directory, the online directory is great and very useful and being online it is up to date as soon as information is entered. Enrollment Management is great. The contracts are easy to make and integrate with SMART tuition. Parents can easily find them. School forms are fabulous and parents have mentioned how easy they are now to complete.,The new and old report card builder aren't so great for a lower school report card with using skills to evaluate. It would be really great if we can lock parents and students from seeing grades and report cards if tuition isn't up to date but allow them to see homework being assigned. If a parent fills out a form it would be great to then have it submit to the SMART tuition account so everything is paid in one place.,10,The Enrollment management is a GREAT improvement from using Net Community. It use to take several minutes to set up a contract for one student. Now it is just a couple of minutes. In Admissions the applications just need approval in Net Community it was a big syncing process that took a lot of time. The website is very easy to use with uploading photos and text. It is great that you can have so many styles to apply.,Operational efficiency Advanced automation Improved internal and external communications A connected school solution,We have benefited from NXT integration but there is definitely room for improvement. We had a lot of issues with our RE integration and in NXT there is not a function yet for the RE connection sync you have to use the old view. Using SMART has helped in the financial office with its integration. I am not sure there is a much more and I do use some of the NXT products as certain functions are not in the Education products such as pulling up a list and seeing it on a map.,10,9,9,7,10Blackbaud is great with minor improvements needed.We use Blackbaud across all divisions in our school. The education management solution, in particular, is used by both the Middle and Upper Schools for SIS and LMS purposes, and in the admissions division for student enrollment.,750+,LMS works well. It's easy to manage classrooms and curriculum with Blackbaud. We like the ability to use the Blackbaud ID to SSO with third-party providers and integrate with Azure AD. Blackbaud Enrollment management allows for paperless student enrollment at school.,We'd like to have better integration options, especially with the Microsoft EDU suite and OneNote. Blackbaud still uses an old podium interface in many places. It needs to be aligned with more modern web design elements. The query tools are not as robust as we'd like them to be.,7,It's great to have a single database between admissions and SIS. Raisers Edge, Financial Edge, and Blackbaud Education solutions are still separate products, and I wish it was a single back-end database. I can't add anything else at this point.,Operational efficiency Advanced automation Improved internal and external communications Reduced IT expenditure due to cloud deployment Increased scalability due to cloud deployment A connected school solution,We do use the integration between Education Management Solutions and RE and FE. However, it could be improved. It still has some issues that need to be overcome.,9,5,9,5,5Blackbaud is a good solutionThe platform is being used to manage all aspects of the school. Our goal is to have all staff use it - from teachers to all administrative staff. It is keeping all the pertinent data in one place for the school and is being used to help digitize past records for alumni whose info we would be using fundraising.,150-299,It helps the staff easily keep track of records. Enrollment is up to date. Communication with constituents is more frequent.,I am unable to find easy tutorials to provide to parents and teachers. Finding workarounds to implement. Sometimes the customer support does not know the answer to a question.,9,Prospective parents are impressed by the technology. Teachers have direct access to parents and vice versa. Getting the most out of your money tends to be hard.,Improved internal and external communications,The school does use it, and the data sharing does help us communicate and update faster but it is more a matter of standardizing the data. The problem we've come across is building different levels where privileged information is not shared with the wrong group.,8,7,8Blackbaud is the Bomb!Our entire K-12 school community uses Blackbaud. It is seamless, intuitive and easy to use. I love the Idea Bank, where users can post and vote on ideas. Blackbaud will then work on these requests and make adjustments to their system. Customer service is on point and you can request one on one appointments for help.,750+,Intuitive Nice looking interface Family friendly,More bulk complete options, we are a huge school. A separate Q&A option in training sessions. Perhaps have people on hand during sessions for individual help.,8,Easy use for applicants. Keeps families updated on progress of application. Easy to search for tips and tricks.,Operational efficiency Advanced automation A connected school solution,I do not use fundraising software.,9,8Exciting improvements in Blackbaud systems has streamlined parish and school administrative processes.We use Blackbaud Education Management Solution throughout our K-12 school. It allows us to integrate our solution across our Tuition Office and Admissions Office. It also allows integration between our Tuition Office and our Business Office. Using all of the Blackbaud products has really streamlined many of our school administrative processes.,750+,We love the new Sky Lists. They allow the average user to access data that they previously had to come to our IT department to get. Our HS faculty use the class bulletin boards and topics to keep students informed regarding class assignments and expectations. The integrated contracts allow enrollment data to flow seamlessly between the Enrollment Management system and the Tuition Management system.,Registration forms for summer camps could be improved. It would be nice it they worked more like school forms.,9,Our admissions office functions are much more efficient since we implemented Blackbaud Education Management solution.,Operational efficiency Improved internal and external communications Reduced IT expenditure due to cloud deployment Increased scalability due to cloud deployment A connected school solution,We use the integration between Tuition Management and FE Nxt to streamline the processing of our tuition data into our GL. This has saved days of work that it previously took to move this data between systems.,7,9,8,7,9I love Blackbaud!We currently use the Enrollment Management system, and I believe the academic component. I use it to build the application components, beginning with the Inquiry Form, then tailor the user experience using the checklist, communication tools, application, enrollment contract, and finish through the time the students end up actually enrolling at our school.,750+,The checklist system. The ease of use for users. Good data management.,The financial aid module. It needs to be easier to enter information, and to see charts and overall data. I would really love some better tutorials when it comes to the dashboard and analytics. Having some automated data scrubbing would be wonderful, for things like phone numbers or prefixes.,10,It's incredible - things are much more accurate now after implementing this. We are able to communicate with users much more easily. We are able to keep track of application components much more easily.,Operational efficiency Advanced automation Improved insights Improved internal and external communications A connected school solution,I don't use these products.,9,9On board with Blackbaud!I use the Whipple Hill Enrollment Management program. It aides in everyday use with contacting candidates and keeping me informed of inquiries, applicants, and enrolled students. Most departments at my school use Whipple Hill On-Board products.,750+,The official notes to multiple candidates. Allowing families to send me messages. Updates each time someone inquires, applies, or submits a contract.,Make creating specific lists easier. Require gender for parents/guardians. Add multiple children to one inquiry form.,9,Being able to send official notes to multiple families helps save time. Helps us to makes lists to target the exact audience we need (candidates who haven't visited, candidates for a certain grade). Reports are easy to access and helpful for board meetings.,Operational efficiency Improved internal and external communications,Our Development Office uses Raiser's Edge but I do not believe our Business Office uses Financial Edge. They prefer an older, outdated system.,10,9,,,Blackbaud Education Management ReviewWe use it across all 3 divisions for enrollment, scheduling, grading, attendance, and communication.,300-499,Technical support is fantastic. Very well informed about the product and often go the extra mile to help find an immediate solution or guide you. Grading has greatly improved over the years and is becoming easier to create and manage. Scheduling students is uncomplicated and intuitive.,Attendance could be improved if it could be specific for a division and not across the board for all. A PreK's reason for absences are very different from a high schooler. List building is anything but intuitive; terms used not clear. Forms need to be updated so a parent doesn't have to reenter information each year if it's already in our database especially on the medical forms.,9,It has helped us improve our communication with our users.,A connected school solution,We are not currently using any of those products.,9,9,9,9,9End-to-end solution that's getting better with every release.Our admissions office, registrar, faculty and finance office all use Blackbaud's education management solutions, to different degrees. It proved a necessary tool for de-siloing information across these offices and making the flow of data between these offices more efficient.,500-749,Moving constituents from Inquiry, to Applicants, to Students and on to Alumni is much easier for us now than it used to be. The tools for students and faculty to keep track of their assignments, activities and scheduling commitments are robust and easy to use. The integration between the teacher gradebooks and marking period grade-entry is useful.,Blackbaud's legacy products, Education Edge and Faculty Access for the Web/Netclassroom, had features that are now missing in the new Education Management System. Custom reporting, lists and queries are still lacking. There are some data points that simply can't be accessed/reported on using the current tools. Blackbaud is apparently working on delivering better features in these areas but progress is slow. Customization, in general, could be greatly improved. Every school works differently, and as an example the GPA calculations, transcript and report card builders, though improved, are still not anywhere near as flexible as they should be to fit the needs of some schools. Implementations are often rushed and the quality of support you get while implementing varies widely depending on which implementation consultant you get. Blackbaud needs to re-structure the timeframe of their implementations to address the realities of K-12 school life, meaning schools should get to keep their implementation consultant through a full calendar year (or more!) and there should be more guidance as to where to start, first, with an implementation when a school is purchasing the full product suite. Currently there is bureaucratic pressure to complete all implementations within 6 months of purchase, which is a really tall order for most K-12 schools. The lack of "data-polishing" features is really astonishing and actually a step backwards from Blackbaud's previous product (Education Edge). This has added to the number of hours we spend making our data meet our standards.,8,We've saved ourselves many many hours of transcribing data between systems. We are better able to target communication to specific constituencies. We finally have a robust central online location for storing and sharing curricular materials.,Operational efficiency A connected school solution,We do not yet use RE NXT or FE NXT and so cannot take advantage of the integration.,10,10,9,8Blackbaud to Whipple Hill and back again.Blackbaud Education Management Solutions is used campus-wide as our primary solution for managing student information, learning management, admission/enrollment, public website, and athletics/extra-curricular, advancement, conduct, and accounting. Teachers post and students access class materials, assignments, assessments, grades, and schedules; teachers record class attendance, communicate with students and parents, view student progress and permissions/clearances for extracurricular activities; parents view student info, progress/report cards, and submit online forms. Grades and attendance data fuel program to determine and support at-risk students and eligibility for extra-curricular activities. Data also drives review of gender-based performance differences and classroom space utilization. Off-campus tutors access course information to keep in sync with on-campus classes. Resources are posted such as information sheets, how-to videos, school and area resource links, calendars, etc. Athletic teams, games and practice schedules, and results are managed. A school store sells logo'd products. Event registration and online giving is utilized. Parents, students, and employees access the authenticated area of the site while all the public-at-large access the front-face website. Tight integration with G-Suite augments Blackbaud and enhances collaboration.,750+,Classroom management of rosters, assignments/assessment, and grading at a class grade book level and grades for report cards. The grading function is flexible in terms of how a teacher might manage their class grade book and support consistency for rolling up grades for report cards. "Pushpage" communications to constituents is a powerful tool for targeted messages and for tracking results of messages read, bounced, opt-out, and clicked through.,In attendance management, there is a nice feature to alert parents and staff when a student reaches a threshold for number of times tardy. It is difficult to do the same for absences ... we have a policy that when a student reaches a threshold of number of classes absent, their grade starts getting reduced for each additional absence. This is hard to track at a class level ... 5 absences could be 1 day out missing 5 different classes or it could be across multiple days and be 5 misses of the same class. Online forms have good basic functions, however, additional formatting control and ability to include/merge more data from student records would greatly add value.,10,All teachers use the grade book and report card grading functions. This is a big positive for teacher time as well as for administration. Online course materials, assignments, and assessments have help reduced paper usage.,Operational efficiency Advanced automation Improved insights Improved internal and external communications A connected school solution,We have not benefited from integration with Raisers Edge and Financial Edge. We do use both these other products and use simply export / import functions - not true integration.,8,7,8,7,5,2100,2,Learning management Sharing of specialized student support plans (IEP, 504) with teachers. Website public/frontend,Support for CARS (Care for At Risk Students) helping to highlight students with low academic performance to target additional student services. Extra curricular eligibility ... gradebook data feeds a dashboard highlighting students at risk of becoming ineligible due to poor grades. Space (buildings/rooms) utilization data is being used to inform planning for a new facility design.,Expand to include alumni Take advantage of new admission event scheduling (prospects self help to available visit schedule slots),10
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Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
100 Ratings
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Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Reviews

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Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
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Eileen Procaccino profile photo
July 11, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Overall Happy Customer"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We have drunk the Blackbaud Kool-aid and have most of their products on campus. We use the (formally known as) On Products in our Admission office, registrar office...all our class pages, grades, transcripts, etc. Our Development office has RENxt and some other components. And our Financial Office is running FENxt.
  • The interface from the parent side has been very easy for our families to use.
  • The product is intuitive, and was a easy migration for our Faculty to move from FAWeb to the cloud based gradebook they now use.
  • I love having everything in one spot.
  • The migration from EE to "ON" was rough and a bit clunky. It also took us a long time to complete.
  • I find it frustrating that on the Admission side they can change a student status to Withdraw...but it doesn't "speak" to the Registrar side.
  • From an administrative asst role, many of my AA's complain about lack of labels. Some areas offer them, others do not.
  • I feel some of the reports don't allow enough manipulation.
  • Advanced Lists are a "nightmare" and there isn't any training available to the end user on how to navigate them.
As a whole, I am very happy now that we have moved over to the Blackbaud Education Management Solution. As the primary back end user, I find some areas are not streamlined and difficult to navigate. However, on the front end...my faculty, parents and students seem very happy...so It's worth it.
  • Operational efficiency
  • A connected school solution
Yes, I am feeling the school is more connected and so much more efficient then we were 3 years ago in the Edge products. Our parent / students reactions as we open up / roll out new features for them have been very positive!! I am also amazed that a handful of my faculty who always struggled with FAWeb (not matter how much we trained them), moved into this product with such ease that they help train new hires!
Read Eileen Procaccino's full review
Jim Maier profile photo
March 27, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions): "Blackbaud K-12 review by UDJ"

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used school-wide by faculty/staff, students, parents/guardians. It is our student information system. It replaced Blackbaud's Education Edge program. It has a very friendly user web interface for all users. The business problems it addresses is that the old Education Edge web portal was not as user-friendly and it was complicated to develop page content.
  • Very user-friendly for "non-tech" parents/guardians.
  • It covers all areas of school daily life. Academics, activities, athletics and community groups involving parents/guardians.
  • It is constantly improving in all areas of the user interface.
  • Some of the functionality of advanced lists require extra clicks to perform steps.
  • SKY lists are constantly improving, but have a ways to go. They are so easy to build and use but are limited to what can be displayed or filtered.
  • Bulk deleting of rosters would be a nice improvement.
It has been a great product for our parents/guardians. I have had very few of them contact me to say that they cannot figure out how to navigate and use the program. It would be nice to be able to build some "open to all users" front end web pages without having to purchase onMessage.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • Increased scalability due to cloud deployment
  • A connected school solution
It has been a great move going from Education Edge to ON. There are only a few queries and reports that people still complain about that EE was able to perform and ON cannot. One thing I value is the product is constantly improving. End users like us are able to submit feature requests. I find that extremely valuable.
Read Jim Maier's full review
Angie Stalquist profile photo
July 10, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Creative cloud developer who continually improves the environment"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using it across our private, independent school environment. It assists us with admissions, academics, marketing/website, and some advancement. It makes it a seamless process for the user whether they are employees or potential candidates.
  • The solution definitely is user friendly for our families and potential applicants.
  • The enrollment management solution is very user-friendly for the admission office and we are very excited about the new candidate recommendation form.
  • Core's new look is very easy to navigate! Thank you for changing this design.
  • The integration between the contract and smart tuition. There are too many errors that occur.
  • Once a student is withdrawn from the school, their grade history should not be removed entirely from a class history. We should be able to recall this in the future should a parent have questions.
  • Transcripts - We'd like the ability to write on individual students transcripts. For example, if they have a language exemption, etc.
Blackbaud Education Management Solutions is well suited for an educational environment. It is very user-friendly for the parents and students in our community. It could be more user-friendly in the set-up process as it can be very tedious if you do not check the right box, etc. I especially like this product for the progress detail for the parent/student to visually see how one is progressing. In addition, the enrollment management process is very seamless for both internal and external parties (i.e. application, checklist, etc.). Where I feel the program needs to improve is when you withdraw a student. Their gradebook historical data should not be removed from the student/parent view, only the teacher view. Parents tend to dispute the grade and if they can see this detail then we do not have to re-enroll the student, add them to the course, print the historical data and the withdraw them again.
  • Operational efficiency
  • Improved internal and external communications
  • Increased scalability due to cloud deployment
  • A connected school solution
As I mentioned in the last slide, the integrated product allows us to be more efficient in our roles, it has improved external communication with current and future families. Having everyone using the same cloud product with real-time updates, changes, etc. has improved the "need the resolution" now versus waiting for the database to be repaired, etc.
Read Angie Stalquist's full review
Aaron Tolentino profile photo
July 10, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud from the perspective of a daily user"

Score 10 out of 10
Vetted Review
Verified User
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I run the alumni department so I constantly use push pages, Raisers Edge, and NXT to help communicate and cultivate my alumni. However, it is used all over the school, and not just in my development department.
  • The collection of information and the ability to organize events, etc. during the year.
  • The ability to send mass emails either through push pages or online express.
  • Event creating is a very big deal for me, and it makes my job a lot easier.
  • The push page feature could be a little more user friendly, the formatting makes it tough.
  • Creating a query could be made a little easier.
  • It would be nice to avoid all the signing in that is required.
The online database, directory, and group pages are great. It fits the needs of our office and admissions department. The creation of teacher pages for our students and parents is excellent as well. It fits well with basically every department!
  • Operational efficiency
  • Improved insights
Some of the operational efficiency has improved and been achieved but that is an area that I hope gets better. The ease of use needs to pick up in a lot of the areas.
Read Aaron Tolentino's full review
Brendan Haney profile photo
July 10, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions): "Blackbaud Education Products Review"

Score 7 out of 10
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Verified User
Review Source
Currently, we use Blackbaud on a daily basis for attendance, class pages, development, and website management. We are very excited to start using the schedule feature for students. This will allow us to track students and classes at any given time during the school day. This is a great feature, but not very easy to get set up.
  • Development database management through RE.
  • User end experience.
  • Online access to student documents.
  • The admin side of the education products section can be cumbersome to navigate.
  • Everything is built in a very visible block-like structure.
  • Hard to get customize information in and out of BB, most of the time it requires paying for consulting hours.
Blackbaud Education Management Solutions is a very specific type of solution and if your school is very dynamic or has custom needs, the software can be somewhat restrictive. When we went to BB On Products we ran into several situations of a "round hole and square peg" so to speak.
  • Operational efficiency
  • Advanced automation
  • Reduced IT expenditure due to cloud deployment
We have not yet achieved many of these items, but feel that the school and Blackbaud are moving toward the same end goals.
Read Brendan Haney's full review
Brian Hoyt profile photo
July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions): "Blackbaud, economical and integrated solution"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud Education Management Solutions for all aspects of student scheduling, report cards, and LMS across all divisions of our school. It enables communication between our faculty and parents/students for classroom related activities. It also allows our administration to manage other aspects of the school relating to student data.
  • Easy for teachers to have class webpages and present media like pictures and videos as well as classroom details, like assignments.
  • Allows for a central database of student and parent contact data that the parents can update themselves and then share to partner applications.
  • Provides a CMS for building a public facing web page.
  • User management, with regards to permissions, can be challenging.
  • Scheduling if not built on top of a block schedule must be done manually and can't utilize automated tools.
Schools needing a moderately economical, well integrated, all-in-one solution should look to Blackbaud. If you have the budget and want the best of breed of all solutions and are willing to pay to integrate them, you can do better. It will cost you though.
  • Operational efficiency
  • Improved internal and external communications
  • Increased scalability due to cloud deployment
  • A connected school solution
Compared to our previous solutions, we have achieved all of our desired outcomes. As we completed those, more have arisen and we strive toward them via enhancements in the product.
Read Brian Hoyt's full review
Patrick Mulvehill profile photo
July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud Education Products: Worth the Investment. A Work in Progress."

Score 8 out of 10
Vetted Review
Verified User
Review Source
At Calvary Day School, we use Blackbaud Education Management Solutions to manage the educational process for our students. This includes the management of admissions, student information, grades, transcripts, development, and alumni. The software gives our teachers a way to manage their classrooms and parents a portal to see into the experiences that their students are having at our school.
  • Student Information Management
  • Classroom Information Management
  • Website Design and Marketing
  • Athletic Team Management
  • Reporting and List Management
  • Idea Implementation Timeframes
Blackbaud Education Management is a good solution for private schools looking for a student management and learning system. I believe that the system is growing more each year and will be a great system in a few years. They are still struggling in a few areas and need more time spent on development.
  • Advanced automation
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • A connected school solution
Yes, I believe that we have achieved our goals, however, there are still a number of areas within those goals that could have better results. We look forward to seeing how the system will continue to grow and meet the goals to the fullest potential.
Read Patrick Mulvehill's full review
Jim Robb profile photo
July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "While not perfect, Blackbaud is all ears to independent school needs"

Score 10 out of 10
Vetted Review
Verified User
Review Source
St. Catherine's School uses Blackbaud education management for all divisions (age 3 through grade 12) for a student body of 100. We use the solutions for student information and learning management.
  • Helps students and parents track progress.
  • Helps teachers organize and present content, assessments, assignments and grades.
  • Helps administrators manage enrollment.
  • Interoperability between Blackbaud products ,not one database for all products
Blackbaud has served our big and complex school very well. We do partner with another Blackbaud school where we cross-enroll students in each other's schools. It would be helpful if there was a way to easily enroll any Blackbaud student in any Blackbaud school.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • Increased scalability due to cloud deployment
  • A connected school solution
We were able to reduce the quantity and complexity of databases at our school and provide a mobile-friendly, platform-friendly solution to parents and students who are increasingly accessing products on the go. This has reduced our costs while meeting our customers where they are.
Read Jim Robb's full review
Elaine Mouton profile photo
July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "We love Blackbaud, but we especially love that it continues to improve!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it in all departments. The main advantage for us to have data integration across departments.
  • The availability of data to all constituents anywhere that you have internet access is vital.
  • The ability to view online data easily on every device is crucial. (responsive views).
  • Ease of use for Parents and Students has been critical. Students figure it out on their own. Written "how to" documents were hardly used by students.
  • Blackbaud is committing resources to always evaluate and improve their product. It is comforting to know that if there is functionality that you wish was better, it is only a matter of time and it will likely be improved.
  • We need personal profile data updates for parents to update their record in Tuition Management automatically.
  • We need to be able to view the feeder school on the student's academic record and not have to go to Enrollment Management to see this.
  • More scheduling rules like, "do not schedule X in the same semester as Y."
It is perfect for schools with students and parents who are always connected to a device. I am not sure if it exists, but it would not be great for a school with students and parents who do not have easy access to the internet.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • A connected school solution
Moving from hosting data on our own servers to Blackbaud servers has given me great peace of mind. I know when a hurricane hits, our data security is not based on our own preparedness. Much time is saved now that I am exporting data to send other departments rarely. I am super excited to have the ability now to do my own data imports.
Read Elaine Mouton's full review
Joshua Blice profile photo
July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud Education Management is a great one solution for schools!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud's education management to support our 6-12 school. Our teachers/staff, students, and parents use this product. We use this product across the entire school and it helps us maintain data in one place for everyone to access.
  • Parent/student access to grades and report cards because it helps cut down on the number of questions/requests for this data.
  • Directory information is available to families and they can update it any time.
  • Athletic management is a great feature for all of the teams we have on our campus.
  • GPA calculations are not very easy to setup/maintain if you are excluding courses from the calculation.
  • There is not an easy to setup group for our theater shows and I would love to see something implemented like we have for athletics.
  • Customization of a student schedule report. Currently, there is no easy way for a student to see their entire list of courses in a report form without having extra information included.
  • It would be great if the attendance count on the student progress screen could be removed. It causes a lot of confusion for parents/students.
I think the system is great for parents and students accessing information about courses, grades, attendance, etc.
  • Operational efficiency
  • Advanced automation
  • A connected school solution
We have achieved all of our goals but we always try to use more and more features to get the most of the products.
Read Joshua Blice's full review
Brian Walker profile photo
March 01, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "The Learning Curve Can Be Steep but Manageable Given the Right Team to Oversee It!"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Blackbaud Education Management Solutions is being used for all aspects of our school, from Prekindergarten 3 to Grade 12 and in all departments across the organization from teachers to administrators to business office to development office and athletics. Blackbaud Education Management Solutions helps us more effectively communicate with our constituents, manage the educational records aspects of the school, and helps educators with organizing their classes.
  • Blackbaud Education Management Solutions provides a centralized place for students and parents to find all the information they need for their day-to-day lives from assignments to schedules to athletics and more.
  • Blackbaud Education Management Solutions allows for prospective families to progress logically through an admissions process and gives admissions managers the ability to track all aspects of the process.
  • Blackbaud Education Management Solutions allows constituents to quickly update their own contact information, putting them into control of how they are communicated with.
  • Blackbaud Education Management Solutions has a very antiquated method for sending out email communications/newsletters (called Pushpages). Many other systems provide a more robust system.
  • Blackbaud Education Management Solutions has been working towards an all-in-one scheduling system, but the current system does not work for all school setups, especially those with complex structures.
  • Blackbaud Education Management Solutions forward facing/public website solution works well but does not have the "flashiest" of feature sets that other solutions provide.
Blackbaud Education Management Solutions would be best for medium to large schools, mostly located in one centralized location. If you were going from a largely paper-based records/admissions management system, you would see great gains in efficiency with a product like this. Small schools would not see as much benefit to the services offered compared to the price point of the software.
  • Operational efficiency
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • A connected school solution
Blackbaud Education Management Solutions allowed our school to be more fully connected and share resources. However; while it does offer many services need in a school setting, it is not a one-stop shop. There are always different software out there that does not easily connect to the data managed through Blackbaud Education Management Solutions and therefore there is repeated manual data entry found in multiple offices campuswide.
Read Brian Walker's full review
Kathy Webster profile photo
January 28, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Years of Satisfaction"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use all of the solutions provided by Blackbaud's education management suite: Academics, Enrollment Management, Extracurriculars, and School Website. In addition, we use Smart Tuition, Raiser's Edge, Financial Edge, and several integrations with other products, such as Magnus Health, Turnitin, and Blackboard's Connect 5. We use it across our whole organization, which includes students from preschool through high school, the admission office, the business office, the nurse's office, and the school website. It has solved the huge problem that we had in supporting multiple databases across campus. The flow of information among various divisions and departments is basically automatic now.
  • From application to enrolling students into classes, Blackbaud allows management of the admission and enrollment process to flow easily and quickly. It allows everyone to receive timely, accurate information about where applicants stand on their journey to becoming students. It also provides an easy mechanism for communication with applicant families.
  • The grading system in Blackbaud's education management solution is totally customizable. We have used the system for twelve years and it has allowed us to make changes requested by new administrators while retaining the historical records for report cards and transcripts.
  • Blackbaud's integration of its school website software with the rest of the education management solutions allows for entering information once and pushing it to various locations as needed. It is a huge time-saver while ensuring accurate, timely information available wherever you need it.
  • Sometimes administrators request data that is in the system, but difficult to extract. For example, if we need numbers of students enrolled in specific classes going back for several years, it would require running a report for each year one at a time. Reporting is improving, but I feel that, if it is in the system, we should be able to extract it.
  • Teachers would like a friendlier interface in creating course pages. Google Classroom is simpler for them to use, so it's hard to get them to buy into creating a course page only in Blackbaud. Parents, however, wish that they would stick to Blackbaud only, so they can learn one system and be done.
  • Athletics (extracurricular solution) could use some improvement, making the interface easier for coaches.
It works well for an independent school. I do not know that it would work for a large, multi-campus organization or a large school district. It has allowed us to survive many years without adding staff in several areas. It lets staff do more in the same amount of time.
  • Operational efficiency
  • Advanced automation
  • Improved internal and external communications
  • A connected school solution
Yes, our operational efficiency is so far above where we were that it is almost meaningless to compare. We have automated many processes: applications, contracts, enrollment, scheduling, tuition payment, and many more. We can see the large picture in grading and attendance because the data has been collected online. We do not have to worry about a lot of backup procedures because Blackbaud does it for us. Communication is very much improved.
Read Kathy Webster's full review
Allison Gross profile photo
April 02, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud Education Managment Solution: Providing Institutional Digital Efficiency and Clarity"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our school uses Blackbaud's education management solutions system across the majority of our organization. The Blackbaud systems have vastly improved the organization, accessibility, and digitization of our school's day to day management. I have personally worked with their OnRecord, Enrollment Management, Core, Faculty, and Parent functions. OnRecord has made attendance taking straightforward and detailed. The system makes it easy to create and maintain user profiles, as well as to populate resources for users, such as community groups. It is a great system to help promote internal communication, accessibility, and growth.
  • Teachers get a digital advisory roster each morning and can individually mark who is present or absent. All of those lists then feed into the greater Attendance list for the day, and the office can then see only the students who were marked as absent and follow up on it. Instead of having to hear from each teacher individually or manually collect attendance sheets, the administrative assistant can have all of the attendance data and follow up on all absences within an hour.
  • User profile management is so easy that information can be easily and quickly updated by the school's administration or the user themselves!
  • The drag and drop functionality of page design makes it incredibly easy to build and customize various pages and community groups within the system.
  • Address sharing should not be reliant on specific relationship types. Sometimes students/users reside at the same address or with the same guardians, but are not legally related to one another. It is still prudent to share the addresses between all of the users, but it messes up our records when we have to mislabel a relationship (like mark them as step-siblings) in order to share the address.
I have yet to explore all of the different aspects of the Blackbaud products and the various functionalities with in an educational institution, but one of the biggest perks is how seamlessly data can translate across multiple divisions and departments. With the expanse of products, a user can update their own address when they move, and immediately all other departments who need that information also have the updated information. This is huge! A parent can update their contact information and there will be virtually no lag time between when they update their information and when the business office gets the new information to send mail to the new address, or the nurses' office sees the updated information and its reflection in the students' emergency contacts.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • A connected school solution
We have been using and expanding our use of Blackbaud solutions for several years now. They are prompt to hear customer feedback and are continually developing changes and solutions in response to that feedback. I think Blackbaud has helped us achieve most of our institutional goals as set before adopting the Blackbaud systems. But more importantly, it has provided us with a structure that is influencing, supporting, and benefiting our institutional growth and development.
Read Allison Gross's full review
Carolyn Stevens profile photo
March 20, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "A great all-in-one-place solution for K-12 schools!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a PK-12 independent school. We currently use Blackbaud education management solution as our LMS, and we will be migrating to use it for our SIS. Our whole school uses it. We love it because it has everything our users need to do in one place: assignments, directory, calendar, athletics, etc.
  • We love the Resources area -- it's a great hub for information that can be tailored by role and level. It is a bold, graphic, visual way to provide information to our users.
  • We love that Athletics is not separated out of the solution. Athletic participation, especially for older students, is an important part of their overall responsibilities. It is really nice to have all commitments at a glance for students and parents corralled in one place.
  • We also love the schedule views that having a rotation set up provides -- parent, student, teaching faculty can see their schedules in their My Day or Schedule tabs. Find Me Now shows their obligations.
  • We love that we can edit/update our front-end website with shared content from the back end. Also, the template and styles are pretty easy to work with after you get the hang of it.
  • Oh lordy, registrations. Improve it or lose it. They are so limited in not only their function, but in the interface as well. There has been only one change to the software since I started, and that was to copy over the payment method if CC's were used.
  • Learning profiles. Same as above. We need an easier interface, with the ability to restrict sensitive medical data to non-medical professionals, without having to recreate a whole new "accommodations only" form. The data is extremely restricted as well. It makes it really prohibitive on the counselors who have to enter and use this section.
  • We would like a little bit of control or some content options for the Featured News page. Keep News and Events, but let the user select a third choice. We would love to pin announcements there at certain times of year instead of having photo galleries.
  • We would love a social media feed where we could display recent posts from Twitter, Facebook, etc.
I covered some solid use scenarios and inappropriate uses in my "what we love" and "what needs improvement" answers.
  • Operational efficiency
  • Improved insights
  • Improved internal and external communications
  • A connected school solution
I think we have definitely ticked the boxes on efficiency, communications, and connected solutions, being that everything we need is contained in one place. The front-end redesign and content sharing, the athletics being included as part of the solution, the Resource boards as a way of imparting important information to our constituents, etc.
I am waiting to see more benefits from reporting/insights. That's not there yet, or at least it's not there with the data we currently have.
Read Carolyn Stevens's full review
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July 11, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Excellent platform for any school looking to increase efficiency and communication"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to manage our day to day school business, admissions, academics, advancement and use it as a portal platform for all students to have access to online educational resources.
  • Organization of class groups and course content in order to better manage the day to day in a school
  • Great area to share resources and collaborate with colleagues
  • Scheduling (creating a schedule within a blocking setup)
I can't think of many areas where it is less appropriate but certainly the possibility for one stop access for all services is a definite plus.
  • Operational efficiency
  • Advanced automation
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • Increased scalability due to cloud deployment
  • A connected school solution
Yes we have, using Blackboard we have been able to successfully migrate all systems and databases used at our school, including academics and classroom content into one comprehensive location.
Read Andrew StAmant's full review
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May 03, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Moving to the future and being paperless"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire school uses Blackbaud Education Management. It has helped improve our paperless environment with student records, directories, storing information and uploading files. It is our website and we were able to launch a new and improved website. Our school forms are much better. It is a great communication tool.It has improved our enrollment and admissions process.
  • The Resource area is a great place to upload documents and have forms and lots of information to communicate with parents, students and alumni.
  • We no longer have a paper directory, the online directory is great and very useful and being online it is up to date as soon as information is entered.
  • Enrollment Management is great. The contracts are easy to make and integrate with SMART tuition. Parents can easily find them.
  • School forms are fabulous and parents have mentioned how easy they are now to complete.
  • The new and old report card builder aren't so great for a lower school report card with using skills to evaluate.
  • It would be really great if we can lock parents and students from seeing grades and report cards if tuition isn't up to date but allow them to see homework being assigned.
  • If a parent fills out a form it would be great to then have it submit to the SMART tuition account so everything is paid in one place.
The support with Blackbaud is by far the best. During our transition year the consultants trained us very well and were very helpful and even had ideas for school best practices. Having the support made the transition less stressful. Coming from Education Edge and other Blackbaud products this system is a great improvement with only having to log into one system.
  • Operational efficiency
  • Advanced automation
  • Improved internal and external communications
  • A connected school solution
Efficiency has improved for sure, but there is still the constant teaching for some that may be resistant to change. There has been great improvement with school to family communication so parents are always connected to what is going on day to day. There is always improvement needed but I know that can take some time.
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July 11, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud is great with minor improvements needed."

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud across all divisions in our school. The education management solution, in particular, is used by both the Middle and Upper Schools for SIS and LMS purposes, and in the admissions division for student enrollment.
  • LMS works well. It's easy to manage classrooms and curriculum with Blackbaud.
  • We like the ability to use the Blackbaud ID to SSO with third-party providers and integrate with Azure AD.
  • Blackbaud Enrollment management allows for paperless student enrollment at school.
  • We'd like to have better integration options, especially with the Microsoft EDU suite and OneNote.
  • Blackbaud still uses an old podium interface in many places. It needs to be aligned with more modern web design elements.
  • The query tools are not as robust as we'd like them to be.
Blackbaud is great as an LMS and works very well. It's more cumbersome when trying to build queries and retrieve data.
  • Operational efficiency
  • Advanced automation
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • Increased scalability due to cloud deployment
  • A connected school solution
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July 10, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud is a good solution"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The platform is being used to manage all aspects of the school. Our goal is to have all staff use it - from teachers to all administrative staff. It is keeping all the pertinent data in one place for the school and is being used to help digitize past records for alumni whose info we would be using fundraising.
  • It helps the staff easily keep track of records.
  • Enrollment is up to date.
  • Communication with constituents is more frequent.
  • I am unable to find easy tutorials to provide to parents and teachers.
  • Finding workarounds to implement.
  • Sometimes the customer support does not know the answer to a question.
Blackbaud Education Management Solutions is great for younger parents since they are usually on their phones and check their emails throughout the workday. The older crowd has a hard time integrating and still require information to be printed out and delivered or to receive phone calls. Some school staff have a harder time catching up with the program.
  • Improved internal and external communications
Using the resource boards and newsletters to communicate with parents has been very helpful. Every week teachers send a class update to the parents with pictures and upcoming events. This was lacking before BEMS, and it gives us peace of mind and parents have a connection to the class even with their busy schedules.
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July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud is the Bomb!"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our entire K-12 school community uses Blackbaud. It is seamless, intuitive and easy to use. I love the Idea Bank, where users can post and vote on ideas. Blackbaud will then work on these requests and make adjustments to their system. Customer service is on point and you can request one on one appointments for help.
  • Intuitive
  • Nice looking interface
  • Family friendly
  • More bulk complete options, we are a huge school.
  • A separate Q&A option in training sessions.
  • Perhaps have people on hand during sessions for individual help.
It is great for worklists, data management, and student tracking. Its admission review process can be fleshed out a bit more. A more customized program would be more helpful because of the different needs of different schools. Overall, it is a robust program, but it's the biggest strength is that it continues to be updated.
  • Operational efficiency
  • Advanced automation
  • A connected school solution
For the most part, yes, this is a work in progress. Our parents are not thrilled to have 4 usernames and passwords for school-related websites such as tuition and health, etc. We are excited that all of these programs will be merged under Blackbaud, making a more customer service friendly experience.
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July 09, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Exciting improvements in Blackbaud systems has streamlined parish and school administrative processes."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud Education Management Solution throughout our K-12 school. It allows us to integrate our solution across our Tuition Office and Admissions Office. It also allows integration between our Tuition Office and our Business Office. Using all of the Blackbaud products has really streamlined many of our school administrative processes.
  • We love the new Sky Lists. They allow the average user to access data that they previously had to come to our IT department to get.
  • Our HS faculty use the class bulletin boards and topics to keep students informed regarding class assignments and expectations.
  • The integrated contracts allow enrollment data to flow seamlessly between the Enrollment Management system and the Tuition Management system.
  • Registration forms for summer camps could be improved. It would be nice it they worked more like school forms.
It works well for K-12 independent schools.
  • Operational efficiency
  • Improved internal and external communications
  • Reduced IT expenditure due to cloud deployment
  • Increased scalability due to cloud deployment
  • A connected school solution
Over the past 4 years, as the software has been improved, we have been able to improve our workflows within offices and across our organization. This has truly allowed us to save time and money.
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April 03, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "I love Blackbaud!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use the Enrollment Management system, and I believe the academic component. I use it to build the application components, beginning with the Inquiry Form, then tailor the user experience using the checklist, communication tools, application, enrollment contract, and finish through the time the students end up actually enrolling at our school.
  • The checklist system.
  • The ease of use for users.
  • Good data management.
  • The financial aid module. It needs to be easier to enter information, and to see charts and overall data.
  • I would really love some better tutorials when it comes to the dashboard and analytics.
  • Having some automated data scrubbing would be wonderful, for things like phone numbers or prefixes.
It's appropriate throughout the entire process- that we are able to teach users how to use it from the get-go, and then they are able to then take what they learned on through their child's matriculation at the school is very important. I find the whole things to be user-friendly from the administrative end and for the parents as well.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • A connected school solution
We are much more efficient. Parents know what has come in and what hasn't, and we most importantly have records of communications and what has come in or not. Ideally, I would prefer that we had Blackbaud solutions throughout the entire school, but at the moment the business office is not using it.
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April 03, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "On board with Blackbaud!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
I use the Whipple Hill Enrollment Management program. It aides in everyday use with contacting candidates and keeping me informed of inquiries, applicants, and enrolled students. Most departments at my school use Whipple Hill On-Board products.
  • The official notes to multiple candidates.
  • Allowing families to send me messages.
  • Updates each time someone inquires, applies, or submits a contract.
  • Make creating specific lists easier.
  • Require gender for parents/guardians.
  • Add multiple children to one inquiry form.
Easy to use and customize to our needs. I like being able to make applications and contracts that give us the exact information we need.
  • Operational efficiency
  • Improved internal and external communications
Communication has definitely improved.
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July 16, 2019

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions): "Blackbaud Education Management Review"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it across all 3 divisions for enrollment, scheduling, grading, attendance, and communication.
  • Technical support is fantastic. Very well informed about the product and often go the extra mile to help find an immediate solution or guide you.
  • Grading has greatly improved over the years and is becoming easier to create and manage.
  • Scheduling students is uncomplicated and intuitive.
  • Attendance could be improved if it could be specific for a division and not across the board for all. A PreK's reason for absences are very different from a high schooler.
  • List building is anything but intuitive; terms used not clear.
  • Forms need to be updated so a parent doesn't have to reenter information each year if it's already in our database especially on the medical forms.
  • A connected school solution
It's an ongoing process.
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December 20, 2018

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "End-to-end solution that's getting better with every release."

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our admissions office, registrar, faculty and finance office all use Blackbaud's education management solutions, to different degrees. It proved a necessary tool for de-siloing information across these offices and making the flow of data between these offices more efficient.
  • Moving constituents from Inquiry, to Applicants, to Students and on to Alumni is much easier for us now than it used to be.
  • The tools for students and faculty to keep track of their assignments, activities and scheduling commitments are robust and easy to use.
  • The integration between the teacher gradebooks and marking period grade-entry is useful.
  • Blackbaud's legacy products, Education Edge and Faculty Access for the Web/Netclassroom, had features that are now missing in the new Education Management System. Custom reporting, lists and queries are still lacking. There are some data points that simply can't be accessed/reported on using the current tools. Blackbaud is apparently working on delivering better features in these areas but progress is slow.
  • Customization, in general, could be greatly improved. Every school works differently, and as an example the GPA calculations, transcript and report card builders, though improved, are still not anywhere near as flexible as they should be to fit the needs of some schools.
  • Implementations are often rushed and the quality of support you get while implementing varies widely depending on which implementation consultant you get. Blackbaud needs to re-structure the timeframe of their implementations to address the realities of K-12 school life, meaning schools should get to keep their implementation consultant through a full calendar year (or more!) and there should be more guidance as to where to start, first, with an implementation when a school is purchasing the full product suite. Currently there is bureaucratic pressure to complete all implementations within 6 months of purchase, which is a really tall order for most K-12 schools.
  • The lack of "data-polishing" features is really astonishing and actually a step backwards from Blackbaud's previous product (Education Edge). This has added to the number of hours we spend making our data meet our standards.
The Blackbaud Education Management Solutions (K-12 ON Solutions) are good for schools that have had issues with syncing data across multiple products. Bb EMS is not well-suited for schools with highly complex scheduling needs or unconventional grading.
  • Operational efficiency
  • A connected school solution
We are better connected, but there's still a long way to go towards operational efficiency.
Read Sylvie Andrews's full review
JT Amirault profile photo
December 13, 2018

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Review: "Blackbaud to Whipple Hill and back again."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Blackbaud Education Management Solutions is used campus-wide as our primary solution for managing student information, learning management, admission/enrollment, public website, and athletics/extra-curricular, advancement, conduct, and accounting. Teachers post and students access class materials, assignments, assessments, grades, and schedules; teachers record class attendance, communicate with students and parents, view student progress and permissions/clearances for extracurricular activities; parents view student info, progress/report cards, and submit online forms. Grades and attendance data fuel program to determine and support at-risk students and eligibility for extra-curricular activities. Data also drives review of gender-based performance differences and classroom space utilization. Off-campus tutors access course information to keep in sync with on-campus classes. Resources are posted such as information sheets, how-to videos, school and area resource links, calendars, etc. Athletic teams, games and practice schedules, and results are managed. A school store sells logo'd products. Event registration and online giving is utilized. Parents, students, and employees access the authenticated area of the site while all the public-at-large access the front-face website. Tight integration with G-Suite augments Blackbaud and enhances collaboration.
  • Classroom management of rosters, assignments/assessment, and grading at a class grade book level and grades for report cards. The grading function is flexible in terms of how a teacher might manage their class grade book and support consistency for rolling up grades for report cards.
  • "Pushpage" communications to constituents is a powerful tool for targeted messages and for tracking results of messages read, bounced, opt-out, and clicked through.
  • In attendance management, there is a nice feature to alert parents and staff when a student reaches a threshold for number of times tardy. It is difficult to do the same for absences ... we have a policy that when a student reaches a threshold of number of classes absent, their grade starts getting reduced for each additional absence. This is hard to track at a class level ... 5 absences could be 1 day out missing 5 different classes or it could be across multiple days and be 5 misses of the same class.
  • Online forms have good basic functions, however, additional formatting control and ability to include/merge more data from student records would greatly add value.
Tough question ... direct experience at two schools demonstrate this is well suited to private prep schools. It is not clear to be in which schools it would be less appropriate. Perhaps, a school without a 1-1 tech program would find less value as this is all about the online experience.
  • Operational efficiency
  • Advanced automation
  • Improved insights
  • Improved internal and external communications
  • A connected school solution
The solution has contributed to progress towards these outcomes. Operational efficiencies across the board have come from all teachers using the grading functions. Advanced automation ... well, we can debate about "advanced", but, threshold triggered notices relating to tardies has automated parent and advisor visibility to these situations. Data extractions have improved insight to gender-based performance differences and informed space utilization studies feeding a new facilities project.
Read JT Amirault's full review

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Scorecard Summary

About Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud Education Management Solutions is a unified student management system for K–12 private schools.

Blackbaud Enrollment Management System (formerly onBoard®): Connecting all aspects of the admissions and re-enrollment process, Blackbaud Enrollment Management System gives schools and families the ability to track progress from inquiry through acceptance, enrollment and tuition payment.

Blackbaud Learning Management System (formerly onCampus®): Manage schedules, transcripts, attendance and GPAs with an administrative system that aims to be easy to use and intuitive. The integrated LMS covers use cases from academic and learning profiles to conduct and grading reports.

Blackbaud Student Information System (formerly onRecord®): Schools can manage, connect and share information with students, parents and the whole community. The vendor says it was developed with direct input from customers to give teachers the tools they need to meet the demands of a modern private school.

Blackbaud School Website System (formerly onMessage®) Content Management System: It allows users to leverage all the information sources within a school community to keep the school website content fresh and dynamic. The vendor says these tools allow schools to update content, change design, add pages and create new sites with ease.


Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Screenshots

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Videos (3)

Watch Learn more about Blackbaud Enrollment Management System

Watch Learn more about Blackbaud School Website System

Watch Learn more about Blackbaud Learning Management System and Blackbaud Student Information System

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Downloadables

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Integrations

View all Partners here: http://k12.blackbaud.com/partnernetwork/

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Competitors

Veracross, Senior Systems, FACTS Student Information System (formerly RenWeb)

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?Required

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, Canada