Blackbaud Education Management Solutions is a unified student management system for K–12 private schools.Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment,…
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| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada |
Knowledge-Based Assistance: Users have praised the system for its extensive knowledge-based support and helpful links, providing valuable guidance.
User-Friendly Interface: Reviewers find the system highly accessible and easy to navigate, creating a seamless user experience for both students and parents.
Exceptional Customer Support: Customers appreciate the prompt and supportive customer service offered by the system when needed.
Integration of Platforms: The system's integration of different platforms streamlines processes, offering users a cohesive experience.
Efficient Operations: Users benefit from the time-saving master rollover feature that enhances operational efficiency within the system.
Flexible Scheduling: The calendar adjustment feature accommodates varying schedules, showcasing adaptability to different needs.
Effective Communication Management: Managing email communication with groups is straightforward, enabling effective internal communication within the platform.
Perceived Straightforwardness: Users view the system as intuitive due to features like course requests and prerequisites that enhance usability.
Difficult Contract Generation Process: Some users have expressed the need for a simpler method to generate contracts within the software.
Limited Customization Options for EMS Dashboard: Reviewers have mentioned a lack of customization options for the dashboard in EMS, hindering their user experience.
Inaccessible Customer Service: Users have reported challenges in accessing and finding helpful customer service support when needed.
Challenges with Site Navigation: Several users feel that navigating through multiple pathways to access functions makes many features hidden within the site.
Missing Basic Functionality for Teachers: In a K-12 setting, some users highlight the absence of a crucial function where middle school teachers cannot recommend classes for transitioning students.
