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ON24

ON24

Overview

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

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Learn from top reviewers

ON24 Has it all...and more!

Rating: 9 out of 10
July 10, 2024
IncentivizedVetted ReviewVerified User
Using ON24 to support your quarterly webinar program for increasing product awareness and adoption is a strategic approach that leverages digital platforms to engage your audi...
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Verified user
Manager
ON242 years of experience

On24 made me a webinerd

Rating: 10 out of 10
June 21, 2024
IncentivizedVetted ReviewVerified User
We use On24 to help our 526,000 future members achieve qualification, and also help our 252,500 qualified members maintain their membership by providing high-quality continuin...
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Jamie Ambler
Manager - Other
Digital Editor
ACCA
ON2415 years of experience

ON24s Customer Service

Rating: 9 out of 10
June 20, 2024
IncentivizedVetted ReviewVerified User
We use ON24 to run about 250 customer webinars a year, in the engineering and electronics fields. We manage all parts and train each individual costumer on the webinar process...
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Verified user
Program Manager
ON2410 years of experience

ON24 Helps Build Relationships while Saving Time

Rating: 10 out of 10
June 20, 2024
IncentivizedVetted ReviewVerified User
At UnitedHealthcare we use ON24 for all of our virtual product offering webinars, wellness webinars, and education webinars. We have sessions being ran 3 times a week and 5-8 ...
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Mara Sandoval
Consultant - Marketing
Marketing Consultant
UnitedHealthcare
ON244 years of experience

ON24 has done wonders for our virtual events

Rating: 10 out of 10
June 12, 2024
IncentivizedVetted ReviewVerified User
We use ON24 to produce virtual events. We host events on ON24, anywhere from 30-900 people geared toward government training. We offer events on a variety of technology and ma...
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Verified user
Manager
ON244 years of experience

Review of ON24

Rating: 9 out of 10
June 10, 2024
Vetted ReviewVerified User
Use ON24 to create and broadcast webinars for our clients. It allows us to push some contents, in order to educate our customers and to create demand gen as well. The abilit...
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Verified user
Program Manager
ON247 years of experience

ON24 is unmatched!

Rating: 10 out of 10
June 5, 2024
IncentivizedVetted ReviewVerified User
We conduct our online trainings and webinars on the ON24 platform. ON24 meets our needs for registration reports, attendance reports, and CPE compliance reports. We are able t...
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Verified user
Administrator
ON241 year of experience

The ideal platform for sharing thought leadership with your prospects

Rating: 8 out of 10
May 28, 2024
IncentivizedVetted ReviewVerified User
ON24 is used to support lead gen activity and to provide us with a platform to share our thought leadership content with prospects. We have an abundance of content to share wi...
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Steve Farrell
Strategist - Marketing
Digital Marketing Communications Specialist
International
ON243 years of experience

ON24 for all of your webinar needs!

Rating: 10 out of 10
May 28, 2024
IncentivizedVetted ReviewVerified User
ON24 is used as our organizations main webinar platform. Currently, the events team manages the tool and it is being used across the organization to support business units mar...
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Megan Walton
Employee - Marketing
Event Planning Specialist
Microchip Technology Inc.
ON241 year of experience

Best for demand generation.

Rating: 9 out of 10
May 27, 2024
IncentivizedVetted ReviewVerified User
We use ON24 to host all our virtual events, from training sessions to traditional webinars and round tables. ON24 helps us keep track of leads and engagement and enables us to...
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Verified user
Director
ON243 years of experience

ON24 is OK, but with flaws

Rating: 1 out of 10
May 22, 2024
IncentivizedVetted ReviewVerified User
Webinars for lead generation, brand recognition, product launches
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Verified user
Administrator
ON242 years of experience

ON24 checks the boxes

Rating: 9 out of 10
May 22, 2024
IncentivizedVetted ReviewVerified User
We use ON24 to host 3 webinar series: 1) Thought leadership: live, simulive, and on-demand presentations (registrations generally ranged 600-4500) 2) 1:Many simulive introdu...
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Verified user
Project Manager
ON243 years of experience

ON24 really helped to take our webinars to the next level

Rating: 8 out of 10
April 10, 2024
IncentivizedVetted ReviewVerified User
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities in our Software. But at the same time ...
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Verified user
Manager
ON245 years of experience

Overall great product and value for our business needs

Rating: 8 out of 10
April 7, 2024
IncentivizedVetted ReviewVerified User
We use On24 for external facing client webinars. We want to showcase our expertise to our clients but also provide them with updates on industry trends and engage them in scie...
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Alex Gant
Director - Marketing
Global Marketing Director
Lumanity
ON246 years of experience

ON24 Platform Review

Rating: 10 out of 10
April 3, 2024
IncentivizedVetted ReviewVerified User
Lead Generation, Existing User Product Marketing, Townhall/Internal Events
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Verified user
Employee
ON247 years of experience
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How ON24 Differs From Its Competitors

Use Cases for Analytics Insights

We are in the process of integrating the platform with our CRM to provide our sales team with additional customer insights to help with the sales process. We use the results of surveys at the end of each webinar to help develop content for future webinars and are investigating the use of …
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Innovation

Through their constant innovation ON24 challenges me to use their new features to the benefit of my audience. New tools and features are constantly be created or upgraded which allows me to take advantage of them by offering my attendees an improved user experience which in turn results in a more …
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Use Cases for Analytics Insights

We love creating dashboards for our On24 events and conferences to show the value that running digital events brings to the business. The level of data and analytics provided through Elite and VShow is best-in-class and leaders in my business see the huge levels of engagement we achieve by running …
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Innovation

We run hundreds of events every year in On24. It's the first bookmark on my browser bar and I can't remember a working days when I either didn't run an event, or login to Elite to see how an event is performing.
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Use Cases for Analytics Insights

We have created multiple products based around ON24. We run day long virtual events, short 30 min webinars, 4-part series, hour long webinars, fully live, hybrid, simulive, panel discussions... we do it all. ON24 has given us the base to be able to do this.We use the engagement numbers and …
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Innovation

After the past 2 days i have gathered a ton of information on how to create a super personalized experience. I am meeting with the higher ups next week to discuss how we can incorporate all this personalization to make our attendees feel like we are here just for each of them!
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Use Cases for Analytics Insights

We integrate ON24 using one of our CRM tools and have built many new leads based off of the analytics. We also use the data to know what is working and what we can improve on. Changes we could try or new tools we could utilize. For example we noticed more of our customers join us during the lunch …
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Innovation

Prior to ON24, our company/department was always out in the field and meeting face to face during certain events. When covid happened, that rocked our world! ON24 was there to support and continue events while still maintaining those relationships and even building new ones. We utlized ON24 …
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Use Cases for Analytics Insights

We use the engagement data after every event. I formulate a report that gives full reg list, attended, no show, resources downloaded, questions asked, and polls (if applicable). I also use this data to create a data sheet we use at our company internally so we can keep track of reg numbers and …
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Innovation

ON24 was our bread and butter when we stopped doing in-person events due to COVID. We utilized ON24 way more so we could keep the events side of our business going. It's been a great tool for us, and it's awesome how much you all are improving as times change with the in-person virtual and hybrid …
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Use Cases for Analytics Insights

As a member of a marketing team, figures relative to engagement are always highly considered. That's why the integration with our other tools (marketo, salesforce...) is highly appreciated since we can see and share all the figures and results in details easily
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Innovation

Can't really say much about it. I've always used ON24 in the different companies I've worked for
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Use Cases for Analytics Insights

We utilize the engagement data as a way to provide evidence that our attendees are actively engaged in the sessions for CPE compliance purposes. Sometimes an attendee is unable to answer a polling question, so the engagement data captured is very helpful for our team to work around the unanswered …
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Innovation

ON24 has changed the user and trainer experience. The customization features offered in the console is unmatched. It really allows for the virtual space to feel professional and high quality. ON24 continues to innovate and offer even more features and capabilities each quarter which is really …
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Use Cases for Analytics Insights

Whilst we are still in the process of building a fully integrated CRM tool, the insights and data that ON24 provides gives us a lot of insightful information that we can use to understand user behaviour with the events that they attended and give us feedback in which we can take into future events.
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Innovation

This has given most of the business a taste for putting on events like this. Word is spreading about how useful it is and how people can utilise it to broadcast their marketing messaging in English and local language where applicable.
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COVID-19 Impact

Since all live events have been cancelled, this has been one way we can engage and entertain our audience. This year, we are launching two large events to showcase our products and discuss industry trends and how our products can be implemented.
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Use Cases for Analytics Insights

We send a post-event survey after every event that includes a CTA to book a meeting, and we pass along that engagement to the BDR team for action. We also understand which content resonates by looking at the clicks on related resources during an event. It is great!
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Innovation

We haven't even scratched what we can do with ON24. I look forward to testing more in-event polling, more embedded video moments, and more in-app scoring and experiences to encourage folks to continue to engage with our content.
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Use Cases for Analytics Insights

We use the data from ON24 to help inform our selection of topics, speakers, and whether or not to continue with a webinar series. As we increase our use of the various engagement tools, we will also need to take a look at how we can capitalize on all the data better. When we hosted a webinar that …
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Innovation

We were super excited to update our consoles at the beginning of 2024 to have a new look and include new widgets. It allows our team to break from a rather robotic script that we've followed for years and really think more about the audience experience and about the specific webinar topic. It was …
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Use Cases for Analytics Insights

We integrated ON24 with our marketing automation tool, Hubspot. And with the data we get from ON24 we send automated follow up emails (attendees & absentees). But we have also automated the process of information requests. So, when someone requests a certain piece of content through a Poll, we set …
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Innovation

ON24 released new features on a regular basis, I think about twice per quarter. One of the improvements that I particularly liked is the updated UI for producers and presenters. It's much more modern and easy to use. For me as a preseter and/or producer it's now easier to work in the backend.

Next …
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Use Cases for Analytics Insights

We haven't used the lead scoring feature in enough detail, and mostly because it isn't always helpful for a non-marketing person or for a one-off event. It's nice to show the 'heat' level of a hot or warm lead, but I'm not sure our business development teams are using …
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Innovation

We have started to use the AI technology built in to turn around quick summary thought leadership pieces and highlights from a webinar to put out on social media to capture the main discussion points from a webinar. It was a nice starting point for us for a longer written piece and was a nice …
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Use Cases for Analytics Insights

We have optimized our Lead Scoring based on multiple factors and engagement behaviors now that we have them as a consideration.

We review/track content downloads and CTA clicks to provide a benchmark to our exective team - demonstrates user excitement and interest in our products/topics.

We leverage …
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Innovation

We continue to optimize our webinars and the user experience. When we had no choice, but to do virtual events (2020 - 2021), ON24 offered a best-in-class experience and provided the necessary delivery system of content via a virtual event. ON24 continues to provide a rich experience for our …
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Use Cases for Analytics Insights

We have integrated ON24 with our CRM system (HubSpot) through an API connection for Distribution Lists in our email marketing strategy. We capture contact info for those who registered; attended live, and attending on-demand in our CRM and are able to market appropriately to each DL with our post …
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Innovation

Our firm was briefly interested in housing our continuing legal education course catalog in ON24's E-Hub, which we had one for a year, in addition to producing all of our events with Elite Studio. We found the overall training and user interface to be extremely easy and user friendly for our team …
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Innovation

The customization opportunities that you have available for your consoles are FANTASTIC! Your own limit is your imagination as to what you can deliver.
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Use Cases for Analytics Insights

ON24 closely analyzes the engagement data to understand how our participants interacted during the webinar. By reviewing data on chat interactions, questions asked, and responses to polls and surveys, we can tell which leads/attendees are qualified and engaged and which ones are not. This makes …
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Innovation

ON24 makes facilitating large virtual events easy. Historically we used Zoom and the audio/visuals were always problematic, and dealing with RSVPs and registrations was extremely tedious and challenging.

ON24 has made hosting virtual client and prospect events easy and has enabled our team to focus …
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Innovation

It speeds up the process for our team. Instead of creating a new landing page everytime, a new form, follow up emails, recordings, it speeds the entire process up and helps us have more time for other projects.
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Use Cases for Analytics Insights

We use the reporting URL to review the stats. We also go into the Analytics tab and since we "tag" or webinars we look at the different topics and see how they perform also. This year I gave a presentation to my team on hour stats and we compared it to the benchmark from companies in our industry …
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Innovation

Since I work in virtual events I'm more likely to register for other companies webinars too on my free time. I love the idea of key moments and hope it can get improved. I did enjoy the update with the ON24 keyboard arrow to advance slides but I wish it was easier to locate and turn on, it's very …
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Use Cases for Analytics Insights

We have On24 integrated with Salesforce and have optimized lead scoring. There are many leads who watch many of our webinars, and we are able to see the quantity of webinars that they have watched and how they have engaged during the webinars. We also see when people are asking questions about our …
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Innovation

On24 has made it much easier to host simulive events than when we did this on Zoom. On Zoom, we had to play the simulive webinar directly from someone's computer, which left a lot of room for error with audio and possible pop-ups/other tech issues. It is much more seamless with On24, so we have …
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Use Cases for Analytics Insights

We pull out data into Marketo. This allows us to qualify our leads and pass that into our CRM to tell sales what topics they are interested in and who is a warm lead. It brings clarity to our data and allows us to better interact with potential customers by delivering content they are interested in.
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Innovation

ON24 is on the cutting edge of technology. They are building out AI solutions to the platform. Captioning is a great accessibility feature that they offer. This has a fee, so we often do this ourselves in house. I love their best-in-class highlighting of other user's webinars to benchmark …
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COVID-19 Impact

We've seen a large increase in the number of sponsors who want to do webcam-based webinars, rather than the standard slides-and-audio events. ON24 provides a decent platform for webcam-based events, but the stability and features of the video itself still lag behind other vendors such as Zoom.
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Use Cases for Analytics Insights

We use ON24 data to produce in-depth reports for our clients. These reports are valued very much by our clients. We also like to give them direct access to ON24's analytics (via a simple link) so that they can see real-time registrants to an event. This solution saves us a lot of time, as we don't …
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Innovation

it has exposed me to new solutions, stimulated me, challenged me, and proved very useful and reliable as a solution. I have been using it for over a year on a daily basis and I am happy about the developments deployed in this space of time I am certainly looking forward to seeing and hearing more …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

View all pricing
ON24

ON24

N/A
Unavailable

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

107 people also want pricing

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Eventleaf

$1
attendee
What is Eventleaf?

Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

ThunderTix

ThunderTix

$20
per month
What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…

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Features

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.4
Avg 8.4

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.2

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.4
Avg 8.3

Virtual Event

These are features for Virtual Event software.

7.8
Avg 8.2
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Product Details

What is ON24?

Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.

ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

ON24 Features

Virtual Event Features

  • Supported: Email marketing
  • Supported: Audience engagement
  • Supported: Event analytics

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation
  • Supported: Attendee list export

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment. This resource page has on-demand webinars, help articles and ways to immediately enroll.

ON24 Integrations

ON24 Competitors

ON24 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

ON24 Downloadables

Frequently Asked Questions

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

GoTo Webinar and Webex App are common alternatives for ON24.

Reviewers rate Audience polling highest, with a score of 9.5.

The most common users of ON24 are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(648)

Reviews

(1-25 of 41)
Companies can't remove reviews or game the system. Here's why

ON24 really helped to take our webinars to the next level

Rating: 8 out of 10
Incentivized
April 10, 2024
Verified User
Vetted Review
Verified User
ON24
5 years of experience
Likelihood to Renew
5
we do think that the pricing of ON24 has gone up in the recent years and next to that more vendors have come up. So, currently the question is... is ON24 still worth it's value/pricing. And this is something we are currently thinking about and where we need to make a data driven decision.

The flip to ON24 in 2020 and continuing use in 2021

Rating: 10 out of 10
Incentivized
June 14, 2023
Verified User
Vetted Review
Verified User
ON24
1 year of experience
Likelihood to Renew
10
We just renewed our contract for the 1st time after using the platform for a year. We find that even going forward that there is always going to be the need for some kind of virtual events and after shopping out multiple other platforms ON24 was the best for us.

ON24 is great and we are excited for future improvements

Rating: 8 out of 10
Incentivized
December 02, 2022
Verified User
Vetted Review
Verified User
ON24
1 year of experience
Likelihood to Renew
8
Some features that we require are quite expensive. Upcoming breakout rooms may need to continue on our Zoom platform since purchasing features like breakouts are too high priced. I give ON24 a solid 8 because our company is able to use the webcasts, EHUB and analytics to run webinars that are very successful.

On24 is needed now more than ever!

Rating: 7 out of 10
Incentivized
November 10, 2021
Verified User
Vetted Review
Verified User
ON24
3 years of experience
Likelihood to Renew
9
ON24 is a great dedicated webinar solution, and one that we make use of fairly frequently. While there are other webinar tools, I can't imagine us switching away from ON24 at this point, it's easy to use and satisfies all of our business requirements, including an integration with our CRM, HubSpot.

You can count ON24

Rating: 10 out of 10
Incentivized
November 01, 2021
JM
Jia Min Lau
Marketing Associate
IHS MARKIT (Information Services, 5001-10,000 employees)
Vetted Review
Verified User
ON24
1 year of experience
Likelihood to Renew
8
There are certainly pros and cons of the different softwares, but so based on comparison, ON24 provides the best backend platform - producers have a lot of control, the improved Elite Studio is user-friendly. One shortcoming would be the limit on number of speakers who can connect to Elite Studio, Simulive doesn't allow for webcam, dial-in numbers are restricted to a few countries.

Looking for a webinar platform? Look no further. Your search starts and stops with ON24.

Rating: 10 out of 10
Incentivized
October 29, 2021
Verified User
Vetted Review
Verified User
ON24
2 years of experience
Likelihood to Renew
10
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.

Drawbacks and Advantages - medical education in the world of COVID-19

Rating: 7 out of 10
Incentivized
October 29, 2021
FR
Faith Rogers
Project Manager
DKBmed (E-Learning, 11-50 employees)
Vetted Review
Verified User
ON24
1 year of experience
Likelihood to Renew
7
In general, ON24 is a relatively affordable platform for hosting webinars, which is invaluable considering the sheer volume of webinars that we do. It is refreshing to be able to duplicate webinars since we have many similar ones. Unfortunately, sometimes the interface on the presentation tool is a little clunky and hard to navigate.

ON24: Most Powerful Webinar Platform

Rating: 10 out of 10
Incentivized
October 28, 2021
Verified User
Vetted Review
Verified User
ON24
5 years of experience
Likelihood to Renew
10
I’m a happy customer and I get the support that I need and a tool works as sold. I never had any issues getting support and that really counts when it comes to a team at a startup with limited resources.I also love that on 24 continues to innovate and add enhancements as we go through this I also love that on24 continues to innovate and add product enhancements as we go through this pandemic.

Global leader in webinar software

Rating: 9 out of 10
Incentivized
October 27, 2021
Verified User
Vetted Review
Verified User
ON24
2 years of experience
Likelihood to Renew
8
It is undoubtedly a good product in the market with a global presence and leading software. But on the other hand, it costs a lot of money as compared to the other platform. It is providing us the good functionalities which are uncomparable and industry-leading. Happy to renew our membership.

ON24 offers value and time savings!

Rating: 8 out of 10
Incentivized
October 26, 2021
RB
Rachel Behrens
Global Marketing Manager
Workiva (Accounting, 1001-5000 employees)
Vetted Review
Verified User
ON24
2 years of experience
Likelihood to Renew
9
Our Marketing team has seen significant time savings with the number of webinars we produce since using ON24. It's very scalable, and the onboarding and training for a new team member is fairly easy. The customer support of the ON24 team has also been impressive. They also release new feature on a fairly regular basis, and the webinars they do focused on customers are beneficial.

ON24 Review

Rating: 9 out of 10
Incentivized
October 25, 2021
Verified User
Vetted Review
Verified User
ON24
3 years of experience
Likelihood to Renew
10
We have very much enjoyed our experience with ON24.

Great tool for webcasting & podcasting

Rating: 9 out of 10
Incentivized
July 31, 2020
Verified User
Vetted Review
Verified User
ON24
8 years of experience
Likelihood to Renew
9
The way we have been dependent on this ON24 tool makes our lives easy. the functionality and ease of reporting makes us stick to ON24. This is a best tool available in the market and there is not much competition with respect to the support and pricing and customer support.
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