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ON24

ON24

Overview

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

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Recent Reviews

ON24 is a win!

10 out of 10
January 29, 2024
Incentivized
We utilize ON24 for our webinars and conferences/workshops. ON24 helps us by creating marketing opportunities for our sales team to close. …
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ON24 To the Rescue!

8 out of 10
January 23, 2024
Incentivized
We use ON24 for virtual client and prospect events. The software makes it incredibly easier for our team to facilitate virtual events and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Event registration (357)
    9.6
    96%
  • Q&A (378)
    9.6
    96%
  • Slideshows (359)
    9.3
    93%
  • Record meetings / events (362)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

98 people also want pricing

Alternatives Pricing

What is Eventleaf?

Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…

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Features

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.6
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.6
Avg 8.3

Virtual Event

These are features for Virtual Event software.

8.6
Avg 8.1
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Product Details

What is ON24?

Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.

ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

ON24 Features

Virtual Event Features

  • Supported: Email marketing
  • Supported: Audience engagement
  • Supported: Event analytics

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation
  • Supported: Attendee list export

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

ON24 Competitors

ON24 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

GoTo Webinar and Webex App are common alternatives for ON24.

Reviewers rate Q&A and Event registration highest, with a score of 9.6.

The most common users of ON24 are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(628)

Attribute Ratings

Reviews

(1-25 of 52)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24 released new features on a regular basis, I think about twice per quarter. One of the improvements that I particularly liked is the updated UI for producers and presenters. It's much more modern and easy to use. For me as a preseter and/or producer it's now easier to work in the backend.

Next to that, I've also requested features often like for instance reporting on e-mails send through ON24. And this is now also possible. So, I have the feeling that they take your requests serious and really look for input/feedback.
Alex Gant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have started to use the AI technology built in to turn around quick summary thought leadership pieces and highlights from a webinar to put out on social media to capture the main discussion points from a webinar. It was a nice starting point for us for a longer written piece and was a nice quick transcription type of piece to start with.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Through their constant innovation ON24 challenges me to use their new features to the benefit of my audience. New tools and features are constantly be created or upgraded which allows me to take advantage of them by offering my attendees an improved user experience which in turn results in a more successful webinar.
April 03, 2024

ON24 Platform Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We continue to optimize our webinars and the user experience. When we had no choice, but to do virtual events (2020 - 2021), ON24 offered a best-in-class experience and provided the necessary delivery system of content via a virtual event. ON24 continues to provide a rich experience for our webinar attendees now that our events have moved back to in-person.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our firm was briefly interested in housing our continuing legal education course catalog in ON24's E-Hub, which we had one for a year, in addition to producing all of our events with Elite Studio. We found the overall training and user interface to be extremely easy and user friendly for our team to manage behind the scenes. It was a very polished and professional product for our clients as well. We ultimately ended up not renewing the E-Hub contract because of the amount of turnover on our team and therefore we were understaffed to maintain the product. However, I would highly recommend it, if you're able to dedicate a full time resource (depending on each user's needs of course).
January 29, 2024

ON24 is a win!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The customization opportunities that you have available for your consoles are FANTASTIC! Your own limit is your imagination as to what you can deliver.
January 23, 2024

ON24 To the Rescue!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24 makes facilitating large virtual events easy. Historically we used Zoom and the audio/visuals were always problematic, and dealing with RSVPs and registrations was extremely tedious and challenging.

ON24 has made hosting virtual client and prospect events easy and has enabled our team to focus on what matters most, rather than dealing with logistics and virtual event operational tasks.
Martha V Padilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Since I work in virtual events I'm more likely to register for other companies webinars too on my free time. I love the idea of key moments and hope it can get improved. I did enjoy the update with the ON24 keyboard arrow to advance slides but I wish it was easier to locate and turn on, it's very hidden.
December 27, 2023

On24 for B-2-C Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
On24 has made it much easier to host simulive events than when we did this on Zoom. On Zoom, we had to play the simulive webinar directly from someone's computer, which left a lot of room for error with audio and possible pop-ups/other tech issues. It is much more seamless with On24, so we have been able to host simulives on a more frequent basis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ON24 is on the cutting edge of technology. They are building out AI solutions to the platform. Captioning is a great accessibility feature that they offer. This has a fee, so we often do this ourselves in house. I love their best-in-class highlighting of other user's webinars to benchmark ourselves and get inspired by other effective experiences.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
it has exposed me to new solutions, stimulated me, challenged me, and proved very useful and reliable as a solution. I have been using it for over a year on a daily basis and I am happy about the developments deployed in this space of time I am certainly looking forward to seeing and hearing more of the new solutions they are working on currently.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ON24's new features and intuitive interfaces inspire us to optimize our webinar templates and give the audience and the presenters an easy experience. Modernization is always our goal; it's been helpful to be able to make small updates each time and optimize our webinar experience.
Jennifer Browning Peters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With the option to produce on-demand, simulive, and live content we were able to produce interactive webinars and gather important sentiment we needed that we used to continuously grow our program. The engagement tools helped us improve the customer experience and allow us to easily point customers in the right direction for related content like case studies, past webinars as well as help us promote upcoming webinars. We had control of the survey content which was valuable in collecting customer feedback, which we used to better understand what kind of content our customers wanted next outside of what we could gather from the Q&A.
September 13, 2023

ON24 scaled our Events

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We switched to ON24 from GoTo Webinar so we saw an instant difference between the two platforms. ON24 is a much more "event" oriented platform with different widgets, screens and breakout rooms whereas GoTo Webinar was more of a webinar-only screen-sharing tool. The ON24 platform allows us to try simulive events which were a game-changer for us as it meant we could service a much larger area of our business in a much smaller time frame.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am not sure On24 as a product as inspired new innovation, however we do appreciate all of the updates made to improve speaker and user experience. They do host an annual end of year event in which they showcase how customers are using On24 in different ways and I find this inspiring/always enjoy seeing how others use this tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The biggest benefit we believe ON24's functionality offers, is the ability to store webinars on demand with no restrictions. Not many other virtual event providers in the market offer this functionality, and for us, this has impacted our ability to target prospects with our content for a longer lifecycle. There are still opportunities for ON24 to improve its functionality, especially when it comes to the actual presenting side of things (e.g. making the console simpler for presenters, allowing them to share their screen at the same time and showing their webcam).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I learned this platform at the time the coronavirus started to spread around the world. All of the face-to-face events were cancelled. The biggest difference in digital events started at that time for every business. Digital events were the biggest opportunities for us to engage with the customers. ON24 helps us to make it easier.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are continually aiming to better our virtual event delivery. ON24 has allowed us to scale this and offer the same experience for live and on-demand viewers, which is pivotal to the success of our offering.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ON24 was our bread and butter when we stopped doing in-person events due to COVID. We utilized ON24 way more so we could keep the events side of our business going. It's been a great tool for us, and it's awesome how much you all are improving as times change with the in-person virtual and hybrid landscapes.
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