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OnBase

OnBase

Overview

What is OnBase?

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

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Pricing

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What is OnBase?

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

OnBase Demo | Access Content using the OnBase Web Client

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OnBase Demo | OnBase User Security

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Watch the Demo: OnBase Report Dashboards

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Watch the Demo: OnBase Workflow Approval Management

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OnBase Demo | Store Documents with Retention Module

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OnBase Demo | Capture Content by Scanning or Import

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.3
Avg 8.1
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Product Details

What is OnBase?

OnBase is a content services platform that provides turn-key industry and departmental solutions tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase can automate business processes so teams can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT.

OnBase aims to speed up processes and reduces costs by capturing important information into a single system so users can manage data, documents and processes. Workflow can be configured to address departmental, industry and enterprise challenges. The solution also provides low-code application development and a range of multichannel capture options. OnBase can integrate with existing systems and provide access to everyone who needs it, giving visibility into processes and system performance while storing, protecting and expunging content.

OnBase Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Case Management
  • Supported: Reporting and Analytics
  • Supported: Low-Code

OnBase Screenshots

Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.

OnBase Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chromebook
Mobile ApplicationApple iOS, Android
Supported CountriesAustralia, Canada, France, Germany, India, Ireland, India, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United States
Supported LanguagesArabic, Bosnian, Chinese (simplified), Chinese (traditional), Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Spanish, Swedish, Thai, Turkish, Vietnamese

Frequently Asked Questions

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

IBM FileNet Content Manager, Oracle WebCenter Content, and Laserfiche are common alternatives for OnBase.

Reviewers rate Document management highest, with a score of 10.

The most common users of OnBase are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(96)

Reviews

(1-5 of 9)

OnBase - Data, Documents, Workflow and Processing no longer a chore

Rating: 10 out of 10
January 16, 2024
SS
Vetted Review
Verified User
OnBase
13 years of experience
As long as you know the document type you're looking for, OnBase is great. If you don't know the document type, you could have to look through many to find what you need. Or you could use a Custom Query, but then you have to learn which one to use. This is for the general user trying to retrieve documents. An Admin, or someone that uses OnBase daily will not have this issue and will consider easier to use.

A highly tool-able ECMS to meet almost any requirement set

Rating: 10 out of 10
December 14, 2022
AB
Vetted Review
Verified User
OnBase
5 years of experience
Adoption and usability of OnBase have gone extremely well for us due to the ease-of-use of the clients and the system's ability to integrate with nearly any other system our organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user. Hyland has continued to expand the integration capabilities with it's latest major-version release (Foundation 22.1) with API workflow tasks, expansion of its REST API, and further improvements to its RPA offering, which we hope to implement soon.

Feature rich content and records management system that will help much more than anticipated

Rating: 9 out of 10
January 28, 2021
BE
Vetted Review
Verified User
OnBase
6 years of experience
Excellent feature rich software, which can be a bit complex and overwhelming for users. Easy to pick up with a little bit of training. The Outlook integration component is not intuitive and could use some enhancement.

Get OnBase and hit your document management needs out of the park

Rating: 9 out of 10
November 24, 2020
BS
Vetted Review
Verified User
OnBase
13 years of experience
I think that usability depends on what version you are on and your familiarity with the product. The older version (referred to as the Thick Client) is not really user friendly and takes a bit of a learning curve to use. The newer version (Unity) is much more modern and appealing and is a better setup for new users.

An Overall Solid Product

Rating: 8 out of 10
September 09, 2020
EZ
Vetted Review
Verified User
OnBase
2 years of experience
OnBase is a product that can be used as little or as much as it is needed. An initial implementation, there may be only a handful of workflows being used, but as a company grows or changes and new opportunities to implement this tool reveal themselves, the number of workflows can grow quite a bit. Since it offers so many different tools, this product can be utilized in basically any departments in one way or another.
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