TrustRadius Insights
ScheduleOnce has proven to be a valuable tool for users in various industries. It provides a seamless and efficient way to connect with …
Starting at $10 per month per seat
View PricingOverview
What is OnceHub?
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
Recent Reviews
Pricing
Basic
$0
Cloud
per month per seat
Schedule
$10
Cloud
per month per seat
Route
$19
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://oncehub.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per seat
Product Demos
ScheduleOnce (now OnceHub) on demand demo - VA Tutorial
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is OnceHub?
Smart scheduling that connects prospects and customers with the right people in any team
- Scheduling via website embed or hosted booking page for time savings and efficiency
- Automated information collection, lead qualification, routing, reminders, and follow-ups
- Pre-designed, customizable booking page templates and themes for embedded chatbots and forms
- Native and third-party integrations to all widely used calendars, video conferencing tools, and CRMs
- Resource pooling for improved efficiency when fielding meetings across teams of any size or location
- Chatbots and interactive forms to replace static contact forms and traditional lead capture tools
- Options to switch to live chat and instant video calls when the opportunity is too good to risk on a future-dated meeting
- Analytics to identify trends and engagement rates, as well as manage team performance
- Security in line with global regulatory requirements for privacy and data protection
OnceHub Features
- Supported: All meeting types (one-on-one, group, panel)
- Supported: Availability management (limits, buffers, lead times)
- Supported: Standard email/calendar notifications
- Supported: SMS notifications
- Supported: Email and SMS templates designer
- Supported: Qualification and routing by customer answers
- Supported: Qualification and routing by contact properties
- Supported: Routing maps
- Supported: Resource pools with dynamic distribution
- Supported: Dynamic panels and resource constraints
- Supported: Rule-based conversation flows
- Supported: Live chat
- Supported: Instant calls
- Supported: AI-powered conversations
- Supported: Audience-specific chatbot personalization
- Supported: Booking calendar landing page
- Supported: Embedded booking calendar
- Supported: Flexible form deployment
- Supported: Flexible chatbot deployment
- Supported: Performance dashboard
- Supported: History and activity stream
- Supported: Attribution tracking
- Supported: Calendar integrations
- Supported: Video conferencing integrations
- Supported: CRM native integrations
- Supported: Zapier workflow integration
- Supported: APIs and webhooks
- Supported: Web form plug-in
- Supported: PayPal payments integrations
- Supported: Gmail Chrome extension
- Supported: PCI DSS Level I
- Supported: TX-RAMP Level II
- Supported: SOC 2 report
- Supported: HIPAA BAA agreements
- Supported: Enterprise-grade security
- Supported: Two-factor authentication
- Supported: Single sign-on
- Supported: Corporate calendar connection
- Supported: Custom security policies
- Supported: Bookings spam protection
- Supported: Knowledge base
- Supported: 24/7 email support
- Supported: 24/7 live chat support
OnceHub Integrations
- Zoom
- Google Meet
- Microsoft Teams
- GoTo Meeting
- Webex Meetings
- Zapier
- Skype
- Keap
- Google Calendar
- Apple iCloud Calendar (iCal)
- Salesforce Sales Cloud
- PayPal Payments Pro
- HubSpot CRM
- Office 365 Calendar
- Exchange Calendar
- Outlook Calendar
- Gmail
OnceHub Competitors
OnceHub Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | American English, British English, French, German, Spanish, Portuguese (Brazil), Dutch |
Frequently Asked Questions
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
OnceHub starts at $10.
The most common users of OnceHub are from Small Businesses (1-50 employees).
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Reviews and Ratings
(33)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
ScheduleOnce has proven to be a valuable tool for users in various industries. It provides a seamless and efficient way to connect with potential clients and schedule sessions. Users have praised the simplicity and ease of use, allowing them to collect important information from clients before scheduling a session. This feature is especially useful for qualifying questions prior to sales consultations. The software integrates well with online meeting platforms like Zoom, making it convenient for scheduling and following up with clients. One of the standout features of ScheduleOnce is its ability to send reminders and automated messages, ensuring that clients never miss their appointments. While some users have expressed a desire for more text messaging options, they still find ScheduleOnce to be an excellent tool for managing business calendars and integrating forms. Solo entrepreneurs as well as small teams have found value in this software, as it improves efficiency by reducing the time it takes to schedule and reschedule meetings. In addition, ScheduleOnce simplifies the process of new customers getting in contact and allows existing customers to easily schedule time for discussions. By eliminating the hassle of scheduling meetings over email and resolving confusion about time zones, ScheduleOnce streamlines the appointment booking process. Users appreciate ScheduleOnce as an excellent organizational tool for managing bookings for meetings and sales calls. Another highly praised feature of ScheduleOnce is its integration with OnceForm, which saves valuable time by automating manual tasks and organizing client data. For businesses that manage sales calls with multiple representatives, ScheduleOnce randomly assigns available reps to prospects' requested demo times. Users are impressed with the support provided by the ScheduleOnce team, particularly Rohit, finding that this product meets their call-related needs as they scale their businesses. Additionally, SubmitOnce is utilized as a chatbot on websites, automatically assigning the respective salesperson based on user requirements. This reduces manpower by smoothly assigning business development personnel when clients request services. SubmitOnce can also be seamlessly integrated with popular video conferencing software such as Zoom and Teams, allowing for a more streamlined customer experience. Overall, ScheduleOnce has proven itself as a valuable tool that simplifies the process of scheduling meetings, saves time, and enhances overall efficiency for a wide range of users.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
June 09, 2022
ScheduleOnce upon a time
Score 9 out of 10
Vetted Review
Verified User
- Scheduling appointments
- Organizing client data
- Flexible smart forms
- Integrates well with Zapier
- The traditional ScheduleOnce form is past its prime; upgrading to the smart forms in FormOnce is the way to go
- Some of the lingo is hard to get into when you first get started
June 04, 2022
Convert your leads to customers
- We provide different services so every day some users come to the website so they inquire about our service and also request a meeting to give an overview of what they want from us. SubmitOnce helps to convert our leads into customers with a smooth flow.
- I believe it doesn't integrate into our own CRM so that is why we are not using it now because all our leads and everything is done in our own CRM.
- Assigning different sales officers for different products
- As our leads can now schedule video or audio chat with our sales team by just interacting with chatbot, this helps us convert those leads into customers.
- They should provide more workflow and CRM options such as Zoho and Freshdesk
- Apart from this everything is going well and good
February 17, 2022
Great service and for scaling a business
Score 10 out of 10
Vetted Review
Verified User
- Customer service
- Scaling a company
- It was slightly complex to set things up. Once I got going it was clear.
January 26, 2022
Happy customer experience with ScheduleOnce
Score 10 out of 10
Vetted Review
Verified User
- The live online chat support was quick and easy, when I needed.
- The representative was professional and thorough in answering my question and helping resolve my issue.
- I had a pleasant experience and am very pleased with the product and their customer service.
- I would love it if the zoom link I put in the message to instruct the client to meet with me online can be clickable.
January 19, 2022
Helped Me Get New Clients
Score 10 out of 10
Vetted Review
Verified User
- Easy scheduling
- Easy to connect with other software
- Reliable scheduler
- I should have accessed training prior to setting it up
- I was unclear about template versus default intially
- SMS currency was confusing at first
September 01, 2020
ScheduleOnce is like having an assistant
- Links calendars- no need to go back and forth between calendars, everything is synced up.
- Schedules Zoom calls with link and sends alerts to remind prospect of meeting
- Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
- I wish they had an app
- Their dashboard is a little overwhelming--could make it a little cleaner.
- Re-scheduling my work availability can sometimes be tedious since my available times change day-to-day and every week is different from the one before.
May 21, 2020
RUN DON'T WALK AWAY FROM SCHEDULEONCE
Score 1 out of 10
Vetted Review
Verified User
- Integrates a form.
- Lets you schedule an appointment.
- Nothing else.
- They charge WAY TOO MUCH for everything that you add on.
- They understand that as you grow you will want more add-ons and they make sure you will pay through the nose for them.
- It's the market leader, so they have a strong incentive to stay on the cutting edge
- Extremely robust feature set
- Good with larger organizations; can handle multiple employees and calendars.
- This is often a challenge with robust applications, but the UI could be streamlined. It definitely takes some getting used to.
- Many lower priced alternatives in the market
- Can occasionally glitch; disconnects calendars, and has even canceled appointments.
November 16, 2018
ScheduleOnce - huge time saver, improved efficiency!
- Booking page is easy to set up and use
- Many options as to the types of meetings/appointments that can be booked
- Improves my efficiency! Easy to send the booking link to colleagues, prospects, etc. have them select the most appropriate date and time to meet
- Enhances the professionalism of my business
- ScheduleOnce has had significant upgrades recently and now meets all of my needs
December 13, 2017
End the game of phone tag once and for all.
- Great sync with all major calendars. If I update my Google Calendar, it syncs to ScheduleOnce immediately. I haven't had any sync issues.
- Really user-friendly. Easy-to-use and no instructions needed for users.
- I really like the design and how it looks on my site, both the calendar embed and the floating widget pop up box. Can be styled to match your brand.
- Most people don't realize it, but you can use merge fields from almost any marketing automation platform as URL parameters to auto-fill the booking form step.
- I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
- The Salesforce connector pricing is a bit steep.
- Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.