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OneBill

OneBill

Overview

What is OneBill?

OneBill is a subscription billing, recurring billing, usage-based billing and end-to-end revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill's integrations with systems across the wider enterprise is made possible with open APIs.OneBill helps companies to avoid…

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Recent Reviews

TrustRadius Insights

OneBill is a versatile software that users have praised for its ability to streamline the billing process and effectively manage …
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Pricing

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What is OneBill?

OneBill is a subscription billing, recurring billing, usage-based billing and end-to-end revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill's integrations with systems across the wider enterprise is made possible with open…

Entry-level set up fee?

  • $399 per seat
    Required
For the latest information on pricing, visithttps://www.onebillsoftware.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

OneBill Telecom Billing and Taxation Integration Explained

YouTube
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Product Details

What is OneBill?

OneBill is a subscription billing, recurring billing, usage-based billing and end-to-end revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill's integrations with systems across the wider enterprise is made possible with open APIs.

OneBill helps companies to avoid revenue leakages with their billing and revenue management solution which is integrated with 5 products in a single cloud platform.

OneBill’s 5 Products integrated into ONE cloud Platform:
1. CPQ (Configure, Price, and Quote).
2. BRM (Billing and Revenue Management).
3. CRM (Customer Relationship Management).
4. SDP (Service Delivery Platform).
5. MLCM (Multi-level Channel Management).

OneBill Features

  • Supported: CPQ (Configure, Price, and Quote)
  • Supported: BRM (Billing and Revenue Management)
  • Supported: CRM (Customer Relationship Management)
  • Supported: SDP (Service Delivery Platform)
  • Supported: MLCM (Multi-level Channel Management)

OneBill Screenshots

Screenshot of CPQ - Product StudioScreenshot of CPQ - Product PersonalizationScreenshot of CPQ - Quoting & E-ApprovalsScreenshot of CPQ - Contract ManagementScreenshot of BRM - Billing & InvoicingScreenshot of BRM - TaxationScreenshot of BRM - Usage Rating EngineScreenshot of BRM - AR ReportingScreenshot of CRM - Subscription ManagementScreenshot of CRM - Self CareScreenshot of CRM - Service DeskScreenshot of CRM - Storefront Shopping CartScreenshot of SDP - Automated Service FulfillmentScreenshot of SDP - Order OrchestrationScreenshot of SDP - Inventory ManagementScreenshot of SDP - Workflow EngineScreenshot of MLCM - Commission ManagementScreenshot of MLCM - Multi-party SettlementScreenshot of MLCM - White-Label Bill On-Behalf-OfScreenshot of MLCM - Hybrid Catalog

OneBill Video

Watch the video for a small brief of how OneBill works

OneBill Competitors

OneBill Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

OneBill Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)35%
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OneBill is a versatile software that users have praised for its ability to streamline the billing process and effectively manage subscriptions. With its integration with a tax rating engine, OneBill ensures accurate tax calculations on invoices, making it especially helpful for telecom companies dealing with complex taxes. Users find that OneBill organizes and retrieves data efficiently, allowing them to easily bill large amounts of products with prorated months, discounts, credits, and sales commissions. Additionally, OneBill offers excellent reporting tools that are highly beneficial for taxation purposes. The software also simplifies customer communication and billing by providing a platform to handle both aspects in one place, increasing productivity and enabling quick access to billing and location information.

Professionalism and Expertise: Users have consistently praised OneBill Software for demonstrating professionalism, expertise, and a genuine commitment to customer satisfaction. Many reviewers have noted that the OneBill Software team promptly addresses any questions or concerns, provides detailed explanations, and maintains a high level of communication throughout the entire process.

Stress-free Progress Monitoring: A significant number of users have found the progress monitoring and timely delivery of milestones by OneBill Software to be stress-free and efficient. They appreciate the ease with which they can track their project's progress, ensuring transparency and peace of mind. Additionally, users have highlighted the excellent support provided by OneBill Software during setup, customizing it to meet their specific requirements.

User-friendly Interface: Many users describe OneBill Software as clean, convenient, and user-friendly when everything is correct. They emphasize how easy it is to navigate through the platform and highlight its efficiency in making invoicing customers easy and efficient. In fact, several reviewers mention that using OneBill Software has reduced their workload for invoicing customers by at least half. The reliability of the system along with the helpfulness of the support team further enhance their experience.

Slow response time of customer service: Some users have expressed dissatisfaction with the slow response time of OneBill's customer service in addressing and resolving issues. They mention that while the support team is responsive, there can be delays due to time zone differences.

Complicated software navigation: Several users have found the software's navigation to be confusing and not very intuitive, making it difficult for them to find and access certain features or perform specific tasks. This lack of user-friendly navigation has been a source of frustration for some reviewers.

Difficulty in customization: Users have mentioned that customization can be a bit challenging, especially for telecom companies with specific requirements. Some users feel that setting up custom plans may require assistance from the support team, highlighting the complexity involved in tailoring OneBill to meet their unique needs.

Users commonly recommend OneBill for the following reasons:

OneBill is suitable for smaller companies with a smaller internal accounting team and subscription-based payments. It is also recommended for companies with agents/partners to keep track of payments and commissions.

OneBill is highly recommended for channel-based partnerships as it can be adjusted for co-branding and white-label selling.

OneBill offers features for complex revenue operations, making it ideal for companies that require more than simple recurring billing.

Users have not experienced any issues with OneBill in the last two years. They advise potential users to ensure that OneBill meets their specific needs and has previous functionality if required from prior billing software.

Users also suggest taking advantage of the tutorials provided by OneBill as they are helpful in understanding the platform's capabilities.

Sorry, no reviews are available for this product yet

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