OneCause is 2nd to None!
OneCause has all the tools for the best fundraising platform for our non-profit! It is user-friendly and donor-friendly with incredible …
Overview
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…
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What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…
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For the latest information on pricing, visithttps://www.onecause.com/solutions/plan…
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What is OneCause?
OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.
For more information and resources to guide fundraising efforts, visit www.onecause.com.
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OneCause Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada |
| Supported Languages | English |
Frequently Asked Questions
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.
Reviewers rate Support Rating and Implementation Rating highest, with a score of 9.7.
The most common users of OneCause are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(153)Attribute Ratings
Reviews
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March 11, 2024
OneCause is 2nd to None!
Score 10 out of 10
Vetted Review
Verified User
- Silent auction
- In-person fundraising
- Customer service
- Customer-friendly usability
- Visually and aesthetically appealing
- Ticket sales back end process
February 28, 2024
Extremely pleased with OneCause
- Great customer service
- Auction format easy to understand
- Auction format is easy for patrons to use
- Lower the price of auction package
- Lower the credit card fees
- Provide several different banking options
February 28, 2024
Makes Events Run Smoothly
- Reports generated after the event are excellent
- Very easy to set up auction site with descriptions & photos, extremely user friendly
- Support is always available, patient and helpful
- On site personnel during events are extremely helpful
- Seating and table management with software is very efficient
- Photo sizing for auction packages can be challenging at times, a greater variety of sizing would be easier for the user
February 28, 2024
One-stop shop for your gala!
- Online auction donation and listing for bidding
- Ticket and table sales
- Custom page creation
- Registration and day of check in
- It doesn’t allow you to customize the design of your link. When you post your link on Facebook, it’s branded for OneCause not for your event.
- It doesn’t directly talk to our database The Raisers Edge
- It doesn’t allow international donors to sign up
February 27, 2024
OneCause Success
- Facebook integration
- Simplifies the registration process
- Staff can create campaigns on their own easily
- Their support staff is incredible
- Adding an umbrella function for corporations with multiple departments participating in events or multiple locations, so all of their fundraisings can show a grand total and how much each individual group has raised.
February 27, 2024
Customer Service Star
- Customer service is outstanding.
- The software is easy to use by those setting up the auction.
- The software the bidders see on their devices is user friendly.
- [Redacted] sent an email on 10.21.2020 both the Mobile Bidding solution and the Virtual Event Center for a special price. I responded that I was interested but was never contacted.
- When we resigned our contract for our 4th year of service, I got an introductory message like we were new customers. I sent an email to [redacted] to make sure everything is in order and never heard back
- I wish the credit card swipers had connection options and worked with non-Apple products -- usb-c, lightning, usb, etc.
February 27, 2024
Bidpal through OneCause offers an exceptional auction module
- Allows users to bid on items anywhere in the world through their smartphone or computer
- Integrates attendee data seamlessly with other fundraising software such as Raiser's Edge
- Allows organization to custom build their auction website through their module
- Easily collects donations and transfers them to your organization's financial accounts
- When building a custom page, adding images and video is a tedious and cumbersome process
November 17, 2023
Solid product that has a winning support team.
- Excellent Customer Support
- Painless Payment Managment
- Comprehensive Auction Management
- Wanted to be able to manually add gifts to a fund appeal (at least in our package)
- Wish we had the ability to add more polish to our auction page and scoreboard ourselves (not have to pay OneCause to do it for us)
- Would like to have the set-up of a new event to be more intuitive.
November 15, 2023
BestCause!!
- explanation of how to setup the auction site
- 24/7 help virtual
- In person help the day of our event
- adding bid sheets to the platform
- make sure the customer has all info on what OneCause will provide the day of the event
- letting the reps that are involved with the onsite event be a part of the after event calls
November 14, 2023
OneCause has made fundraising so easy!
- CUSTOMER SERVICE!
- User friendly for bidders and donations!
- Great reports for tracking.
- I genuinely can't think of anything I'd suggest improving.
November 14, 2023
Great Auction Software; Great Customer Service.
- Easy online bidding process for our participants (especially using the older software).
- Detailed tracking and organization for our auction staff to manage everything in one place.
- Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
- They rolled out new bidding software that we used in 2022, which was not good. It was hard for our bidders to use and hard for our staff to use to run the event. We switched back to the "old" software for our 2023 event, and that was much better.
- There are just a few minor improvements we would like to see in the "old" software: better quality picture options for the auction items and the ability to "round up" with a donation during online checkout.
October 18, 2023
Easy to Use Immediately!
- logical layout
- easy reporting
- no errors in the platform even with patchy internet
- amazing support team with fast response
- Show more tables on each page or provide option to show all for wide view
- smooth out the auction item building process
- Great customer service so that is responsive to questions or issues
- Easy platform to process donations and payments with quick turnaround of finances
- Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
- We wish the software was more conducive to a hybrid auction
- The on-site assistance did not provide an upgrade to our own staff
- We would like the ability to showcase multiple photos on auction descriptions
July 07, 2023
OneCause great for nonprofit fundraising events
Score 9 out of 10
Vetted Review
Verified User
- silent auction
- raffle ticket sales
- event ticket sales
- cost
- sometimes hard to find reports
- can't add multiple pictures for prizes
June 03, 2023
Effective and User Friendly
- Ticket Sales
- Table Assignments
- Silent Auction
- Auction Item Donation
- Overwhelming amount of reports
- Photos in items and then the package has multiple photos
- More website features
May 29, 2023
BidPal is amazing!!
- The Support team is wonderful.
- Makes everything so streamline and user friendly for all ages
- It's helping us make more money which is the goal always!
- It's going to take some time to fully understand the software. That is normal because it is such a powerful tool to learn.
March 29, 2023
OneCause is a One Stop Shop!
- Support
- Ease-of-Use
- Customizablility
- More HTML customizable options (i.e. package listings/restrictions)
March 14, 2023
Highly Recommend OneCause for your Fundraising Needs!
- Simplify the online donation processes
- Create impactful fundraising campaigns
- Host events of all types (virtual, in-person, and hybrid)
- Take payment options such as Apple Pay, Paypal, etc.
- OneCause could have better integration with donor databases
- I wish all of their fundraising platforms worked together. (Peer2Peer, the old event ticketing platform, Text2Give & their new event platform)
March 13, 2023
Hands down best software for fundraising!
- Customer Support
- Same day Event Support
- User friendly software
- they thought of all the details
- I don't have anything at this time
March 13, 2023
Seven Years of Collaboration and Going Strong!
- One-on-one and recorded training opportunities to learn how to use the platform
- Innovates to make the platform easy for staff and guests to use and interact with
- Customer services is knowledgeable and responsive
- Salesforce integration
- An "about the organization" section on the platform
March 07, 2023
OneCause- It's a OneStop Shop.
- Particularized website
- Money Collection
- Software Training
- I wish they way you could set up ticketing was different. For example, if there was spacing for only 26 tables or 260 guests, the tickets dont seem to allow you to stay within that range.
- Needs a space for sponsors to give.
February 08, 2023
Best Auction Software I've Found Yet
- Silent Auction
- Hosting multiple webpages
- Mobile capabilities
- Silent auction, particularly the items, could use some work. Each item only supports very small thumbnail images and there is no way to enlarge them.
- Adding an email communication option with auction participants would be helpful instead of solely relying on text.
January 30, 2023
Easy Breezy
- User interface on the day of our event was found to be easy by all who interfaced
- Questions for set up/behind the scenes (help desk) was super helpful and quick
- Clicking log in as an admin was tricky, as it wasn't a natural button for me to find
January 30, 2023
Beyons expectations
- integrate with social media
- intuitive program (easy to use)
- online resources
- ability to make pages more attractive - especially for auctions
December 21, 2022
OneCause Review
- Ticketing
- Auctions
- Event Planning
- The system is not user friendly
- The system is not easy to navigate