Skip to main content
TrustRadius
OneCause

OneCause

Overview

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onecause.com/solutions/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

39 people also want pricing

Alternatives Pricing

What is Little Green Light?

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

What is Microsoft Cloud for Nonprofit?

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access to Microsoft's…

Return to navigation

Product Details

What is OneCause?

OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.


For more information and resources to guide fundraising efforts, visit www.onecause.com.

OneCause Screenshots

Screenshot of an example, creative peer-to-peer fundraising campaigns that can be launched, used for donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.Screenshot of an example customizable event or online auction website for each fundraising campaign can be used to manage:  

- Online Auctions
- Ticket Sales / Sponsorships
- Donations Collections
- Sharing Event DetailsScreenshot of a Scoreboard, that can be projected at an event to highlight fundraising and engage audiences (both virtual and in-person).Screenshot of the OneCause Fundraising Platform, that eliminates the need for paper bid sheets to engage donors.Screenshot of a presentation of online Fundraising and Text2Give® helps nonprofits to reach new donors and fundraise all year long.

OneCause Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.

GiveSmart, Classy, and Greater Giving are common alternatives for OneCause.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of OneCause are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(152)

Attribute Ratings

Reviews

(1-25 of 98)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent Customer Support
  • Painless Payment Managment
  • Comprehensive Auction Management
  • Wanted to be able to manually add gifts to a fund appeal (at least in our package)
  • Wish we had the ability to add more polish to our auction page and scoreboard ourselves (not have to pay OneCause to do it for us)
  • Would like to have the set-up of a new event to be more intuitive.
November 15, 2023

BestCause!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • explanation of how to setup the auction site
  • 24/7 help virtual
  • In person help the day of our event
  • adding bid sheets to the platform
  • make sure the customer has all info on what OneCause will provide the day of the event
  • letting the reps that are involved with the onsite event be a part of the after event calls
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
  • They rolled out new bidding software that we used in 2022, which was not good. It was hard for our bidders to use and hard for our staff to use to run the event. We switched back to the "old" software for our 2023 event, and that was much better.
  • There are just a few minor improvements we would like to see in the "old" software: better quality picture options for the auction items and the ability to "round up" with a donation during online checkout.
October 18, 2023

Easy to Use Immediately!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • logical layout
  • easy reporting
  • no errors in the platform even with patchy internet
  • amazing support team with fast response
  • Show more tables on each page or provide option to show all for wide view
  • smooth out the auction item building process
Brian Wachtel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great customer service so that is responsive to questions or issues
  • Easy platform to process donations and payments with quick turnaround of finances
  • Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
  • We wish the software was more conducive to a hybrid auction
  • The on-site assistance did not provide an upgrade to our own staff
  • We would like the ability to showcase multiple photos on auction descriptions
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The Support team is wonderful.
  • Makes everything so streamline and user friendly for all ages
  • It's helping us make more money which is the goal always!
  • It's going to take some time to fully understand the software. That is normal because it is such a powerful tool to learn.
Lauren Widenhofer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simplify the online donation processes
  • Create impactful fundraising campaigns
  • Host events of all types (virtual, in-person, and hybrid)
  • Take payment options such as Apple Pay, Paypal, etc.
  • OneCause could have better integration with donor databases
  • I wish all of their fundraising platforms worked together. (Peer2Peer, the old event ticketing platform, Text2Give & their new event platform)
Jenna Czaplewski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • One-on-one and recorded training opportunities to learn how to use the platform
  • Innovates to make the platform easy for staff and guests to use and interact with
  • Customer services is knowledgeable and responsive
  • Salesforce integration
  • An "about the organization" section on the platform
Krystl D Gauld | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Particularized website
  • Money Collection
  • Software Training
  • I wish they way you could set up ticketing was different. For example, if there was spacing for only 26 tables or 260 guests, the tickets dont seem to allow you to stay within that range.
  • Needs a space for sponsors to give.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Silent Auction
  • Hosting multiple webpages
  • Mobile capabilities
  • Silent auction, particularly the items, could use some work. Each item only supports very small thumbnail images and there is no way to enlarge them.
  • Adding an email communication option with auction participants would be helpful instead of solely relying on text.
January 30, 2023

Easy Breezy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User interface on the day of our event was found to be easy by all who interfaced
  • Questions for set up/behind the scenes (help desk) was super helpful and quick
  • Clicking log in as an admin was tricky, as it wasn't a natural button for me to find
December 21, 2022

The One Up of OneCause

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Manage donations
  • Operate a silent auction
  • Manage donors
  • Startup is difficult when you are a new user who doesn't have a lot of time to spend watching videos of how to do simple tasks.
  • This is not as convenient as it could be for fiscally sponsored programs. Fiscally sponsored programs can not easily print report to send to donors & sponsors since they operate under one name and function under another organizations 501(c)(3).
  • The inability to edit events without having to contact customer service is not convenient.
  • Startup is difficult when you are a new user who doesn't have a lot of time to spend watching videos of how to do simple tasks.
December 21, 2022

Thankful for OneCause

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Organizes and presents silent auction items to market prior to the event
  • Organizes sponsorships and ticket sales to track proceeds and projected revenue
  • Stores guest contact information to send event info by email and text message
  • Avoiding having to log in to your account each time you make an event donation
  • Designing the mobile interface so you don't have to click on the menu to navigate to each page
  • Creating a way to open tickets to a select group of guests
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • OneCause's Customer Support is the best I've ever experienced
  • The online training classes included with the system are extremely helpful
  • The final product (the online auction presentation to users) looks great and is easy to use
  • The initial auction set up is somewhat complicated, but there is training available for this
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automatically generating tax receipts for guests who donate, win silent auction packages, etc
  • Comprehensive overview of your entire event
  • Top-of-the-line customer service and help lines
  • More guidance on terminal use (in case guests do not want to use their personal device)
  • More volunteer training guides
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Giving you totals easily, from donations to supporters.
  • Easy to train operationally for your event.
  • Allows multiple users creating an easier way to get more people in your organization involved.
  • The details page is complicated for those who aren't familiar with graphic design.
  • Not being allowed to have more than one raffle online.
December 07, 2022

More Than Just OneCause!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has great customer support.
  • Platform is user-friendly.
  • It has informative and educational webinars.
  • I would like larger pictures for auction items.
  • Some functionalities are difficult to locate, i.e. how to set a goal on the thermostat.
  • It would be nice to be able to click on numbers in the Planner Summary on the Home page, i.e. under Auction Activity "# of Donations", it would bring up who donated and the dollar amount, under Supporters "# of Attendees"/"# of VIPs", under Proceeds "Silent Auction", etc...
  • When setting up packages, I would like to be able to delete unused Categories.
Return to navigation