OneCause

OneCause

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.1 out of 100
Top Rated
OneCause

Overview

Recent Reviews

Excellent team, excellent support!

10
May 15, 2022
OneCause has been an invaluable piece of our fundraising and event planning efforts since I started my role. Their product is easy to use, …
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They support Our Cause!

10
May 01, 2022
We use One Cause to manage our annual fundraising event.
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Amazing Customer Support!

8
April 29, 2022
We have used OneCause for an online auction and raffle 2 times and are currently using it to sell tickets to a golf tournament also with …
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OneCause is great!

10
April 29, 2022
We used OneCause to execute a raffle for a chance to win a rare collection of Pappy Van Winkle. The setup was easy to use and the customer …

OneCause works for Us!

7
January 23, 2022
Our organization uses OneCause to engage donors and increase support for our mission. We use the product to integrate fundraising programs …
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OneCause has made life easier!

10
January 21, 2022
We use OneCause as our fundraising software for our annual gala, golf scramble, etc. The software helps us to keep track of info on …
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OneCause is Great!!

9
January 13, 2022
We use OneCause to help with our fundraising events. It helps to keep all necessary information in one place.
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Reviewer Pros & Cons

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Pricing

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What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onecause.com/solutions/plans…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Qgiv?

Qgiv in Florida offers a nonprofit fundraising platform supporting online event registration, handheld kiosks for collecting credit card donations, support for peer-to-peer donations, and other fundraising tools.

N/A
Unavailable

What is GoFundMe Charity (formerly CrowdRise)?

GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is OneCause?

OneCause aims to help cause-driven organizations power their mission with easy-to-use event and online fundraising solutions. With software for auctions and events, peer-to-peer fundraising, online giving, and Text2Give, OneCause puts nonprofits at the center of their mission. Boasting more than 38,000 fundraisers and $3 billion raised for good, OneCause states they will help customers raise more and reach more.

OneCause Features

  • Supported: Live/Silent Auctions
  • Supported: Campaign Management
  • Supported: Event Ticketing
  • Supported: Table Management
  • Supported: Text Message Notifications
  • Supported: Billing & Invoicing
  • Supported: Donor Management
  • Supported: Gift Matching Management
  • Supported: Inventory Management
  • Supported: Payment Processing
  • Supported: Online Giving
  • Supported: Peer-to-Peer Fundraising (Runs, Walks, Rides)

OneCause Screenshots

Create a customizable event and online auction websites for each fundraising campaign allowing you to manage: - Run an Online Auction - Sell Tickets / Sponsorships - Collect Donations - Share Event DetailsTake your auction and fundraising mobile with our intuitive mobile bidding platform eliminating the need for paper bid sheets and engaging your donors.Highlight your fundraising and engage your crowd by projecting a OneCause Scoreboard at your event.Empower supporters to help you reach more people and raise more money with effective peer recruitment and fundraising tools. Launch creative peer-to-peer fundraising campaigns, donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.

OneCause Integrations

OneCause Competitors

OneCause Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.

What are OneCause's top competitors?

GiveSmart and Classy are common alternatives for OneCause.

What is OneCause's best feature?

Reviewers rate Support Rating highest, with a score of 9.6.

Who uses OneCause?

The most common users of OneCause are from Small Businesses (1-50 employees) and the Non-profit Organization Management industry.

Reviews and Ratings

 (68)

Ratings

Reviews

(1-25 of 49)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • user friendly
  • allows multiple fundraising applications in one mobile site
  • reporting
  • I struggle to get videos in the giving center to work properly.
  • I wish you could insert photos directly into the giving center without having to use dropbox first.
  • Donors would like a way to purchase tickets without creating a login.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy access to bidding for guests
  • Event reporting is amazing
  • Platform is flexible
  • Event set-up is easy
  • Terrific customer support
  • As a school we wish categories were more flexible (e.g., fixed priced items being able to blend in with silent auction items)
  • Because we tend to offer 'repeats' of items from year to year, wish there was an easier way to 'copy and paste' item information
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customer Service is excellent - a huge plus! They provide tutorials to explain how to use various functions that their software offers, but whenever I needed to speak live with a support person, the wait was short and the support provided was always extremely helpful. My questions and concerns were always addressed to my satisfaction. Each person I spoke to was patient with me and very courteous.
  • Ease of use is critical and OneCause is very easy to navigate and set up.
  • The salesperson was also very thorough and informative, which was what we needed to make the decision to sign with OneCause. We researched a couple of other companies but felt that OneCause was the best fit for our needs.
  • It would be very helpful if OneCause would make it possible for users to be able to zoom in on photos that are posted on the platform. It's a bit of a handicap to not being able to expand photos. We took great care to take photos as close up as possible, showing all items in a prize package, but having the ability to zoom in on a photo would show guests the detail they need to make a decision to bid or purchase raffle tickets. Nowadays, people expect to be able to expand the photos they see online.
  • We didn't even use the option to post additional photos this year when we posted our auction and raffle packages because we found out that when the images changed, the delay between photos was too long, and there was no option to adjust the time delay between the images.
  • Since we used Fixed Price packages for our raffle items, our guests that bought raffle tickets and also bid on silent auction packages received a receipt that was a bit confusing to some. The receipt indicated both purchases and bids together and it wasn't clear which items the person actually won. If the system could notify the raffle winners, like it does the silent auction winners, that would be an improvement in the way it works now, where we have to run a report and notify raffle winners by email.
April 29, 2022

OneCause is great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Excellent Customer Service
  • Easy to use platform
  • Safe vendor for taking payments
  • Great reporting tools
  • I would like to see a "purchase ticket" button added to the welcome screen, versus on the side menu
  • I wanted participants to purchase a ticket without signing in first
April 29, 2022

Happy with OneCause

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • keeping track of donor and attendee information
  • credit card charges, refunds, and payments
  • reports
  • An addressee field needs to be added to the thank you letters that use titles. For example, I'd want to be able to send a letter to Mr. and Mrs. John Doe, not Jane and John Doe.
  • Apostrophes cause strange characters to appear in all exports.
  • How do I enable Excel exports fields, like descriptions, that are larger than 256 characters to be able to be used in their entirety in a Word mail merge doc because currently they get cut off at 256 characters?
April Vail | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Makes the event site user friendly
  • Makes reporting easy
  • Makes it easy to customize each event for your organization
  • Love the way the ticketing option allows you to take care of every possible option imaginable
  • The compatibility of uploading images (either dropbox or google)
  • Should be able to see the uploaded image without having to save (ie - logos)
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy to donate once page is set up
  • Support responds quickly when you email for help
  • Bidpal platform looks really sleek
  • Parts of the website are easily customizable but there are other sections you must seek help that prevents users from making major mistakes.
  • Love the newish feature of linking Facebook Fundraisers to Peer-to-Peer platform.
  • BidPal should have an app. Across two different nonprofits, I've been asked by employees and donors why there isn't an app. It would make donating way easier.
  • Peer-to-peer needs shorter URLs or give an option to use a bit shorter. p2p.onecause.com/campaign is long and if you do custom pages, it's even longer
  • Wish I could test the looks of the Facebook Fundraiser when using Peer-to-Peer. It launched the fundraiser earlier than I intended.
  • Peer-to-peer custom pages require using HTML which most people don't know how to use.
  • Peer-to-Peer: You can make edits from the back end and front end, but when you're logged in as an admin, you can't view it as someone not logged in, thus can't make certain changes on the front end.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Creating event websites...very user friendly.
  • Ticket managing - knowing what your sales are at.
  • The price point is excellent for a nonprofit.
  • Back-end management could be a little more detailed.
  • It would be great to be able to generate links to copy and paste into a company email to send to sponsors so that they don't need to receive two emails to register attendees, one from OneCause and one from our company with more info.
January 13, 2022

OneCause is Great!!

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • easy auction setup
  • easily add or update supporters
  • adding photos to items needs work, there are too many steps in the process
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Silent Auction software was easy to use
  • Customer service was amazing! Quick to answer the phones.
  • System was easy to teach others.
  • Loved the feature to text and email our customers.
  • Day of event was a Saturday and would have loved a customer service option..
  • All the different steps of a guest were kind of confusing.
  • Not easy to change or fix bad bids night of event.
Stephanie Fournier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The Max Bid option increased our fundraiser total by 30%
  • The Event checklist really helped keep us on track and knowing we could go back and review tasks easily was reassuring
  • Automatically defaulting to having the purchaser cover the credit card fee would have saved us some money
  • Being able to edit multiple auction items at the same time would have made things easier (maybe a grid view?)
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Access the data easily in the cloud.
  • Allows for both in person and virtual events.
  • Reports are easy to navigate.
  • I struggle with putting in expenses to show total revenue raised after expenses.
  • Items vs packages can be confusing as we enter them.
December 15, 2021

OneCause at Gala event

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Landing Page
  • Check out flexibility
  • Uploading information
  • Uploading in bulk and adding bidding numbers and seating arrangement in the bulk upload
  • better support staff at the event
  • easier trainings
December 12, 2021

Improved Fundraising

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy use
  • Excellent reports/detail
  • Mobile friendly
  • Good customer service support
  • Recent Amazon services outage caused issues for on-site sale
  • Would like to see my OneCause contract as part of my dashboard
  • More robust functionality as a complete CRM tool
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • customer sevice
  • mobile bidding
  • larger photos for items in an auction/ different page layout so its easier to see and click into each item.
  • more integrations- less manual work
  • easier user interface- sometimes very clunky and hard to navigate through
  • ability to connect donors and winning bidders directly through the platform
Jackie Jordan Welker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • OneCause keeps you organized and on top of details big and small. The checklist feature is hugely helpful and having an individual working on your event with you to point out things you may have missed or not realized you needed is a huge benefit.
  • The accounting post-event is sorted in a variety of ways making it easy to find [the] info you're looking for like breaking down specific donor traits.
  • Including ways to market and communicate for the event is vital for success. You can preschedule and customize messages to specific groups right in the platform so it's tracked and event-specific. I love the functionality and ease that provides!
  • I love having customizable options but sometimes I struggle finding out HOW to do each step. Having training available is a big help but it can be hard to find specific needs at times.
December 02, 2021

Outstanding!

Rachel Blanchard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The user interface for how a user scrolls through the silent auction items is very clean and easily understandable. We've had many comments on how easy it is to use.
  • On the backend, I really love how I am able to organize all of the auction packages.
  • I love how easy registration is!
  • It would be nice to be able to upload multiple images for an auction package. Especially when you are bundling items.
  • It would be good to have an indicator of when a person has already entered in their credit card. I've become very confused at checkout when a person comes to checkout, and the balance is zero. I understand that means they don't owe anything. But when your line is long and your pressured, and the person is telling you they bought an item and need to pay, it all just becomes overwhelming and confusing. If there were some checkbox or other kind of indicator that says they've already entered their card number, that could help.
November 30, 2021

Makes Events Run Smoothly

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reports generated after the event are excellent
  • Very easy to set up auction site with descriptions & photos, extremely user friendly
  • Support is always available, patient and helpful
  • On site personnel during events are extremely helpful
  • Seating and table management with software is very efficient
  • Photo sizing for auction packages can be challenging at times, a greater variety of sizing would be easier for the user
November 30, 2021

A satisfied customer

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Walks you through the steps needed to launch
  • Follows up quickly with questions and concerns
  • Provides a library of helpful tips, tools, and tricks
  • Pictures of auction items cannot be enlarged
  • Uploading images to the pages is complicated
  • Better editing tools for the pages