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OneSource Virtual

OneSource Virtual

Overview

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

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Recent Reviews

OSV's raving fan.

10 out of 10
October 27, 2022
Incentivized
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net …
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Great Partners.

9 out of 10
October 23, 2022
Incentivized
We currently utilize One Source Virtual for their Benefit Service Center and Cobra administration. One Source Virtual provides resources …
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OSV is an A+ Partner!

10 out of 10
October 18, 2022
Incentivized
OneSource Virtual was our implementer for Workday Payroll as well as our Payroll processor and continues to be our AMS vendor for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Service Offering Details

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products. Founded in 2008 in Dallas, Texas, the company operates in North America and Europe to deliver outcomes that boost productivity, improve compliance, and increase internal capacity for over 850 customers around the world. The company's leadership teams are composed of experienced professionals in their respective fields. Together, they offer the expertise and deep knowledge of the global marketplace to deliver comprehensive solutions and services for HR and Finance & Accounting.

OneSource Virtual's payroll, finance, benefits, and HR solutions are purpose-built for Workday technology and specially designed to give customers flexibility, transparency, and access to deeper insights. Instead of struggling to maintain multiple integrations and service providers, their solutions help customers to rely on a single partnership powered by a unique model of BPaaS delivery that uses technology to deliver several business services within a single, unified application.

OneSource Virtual Competitors

OneSource Virtual Availability

GeographyUnited States, Canada, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

Dayforce, PeopleDoc / UKG HR Service Delivery (discontinued), and ADP Vantage HCM are common alternatives for OneSource Virtual.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of OneSource Virtual are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(46)

Attribute Ratings

Reviews

(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used ADP for a short time while we implemented Workday (payroll), and I can say it was not so user-friendly. Once we transitioned to Workday and brought [OneSource Virtual] onboard, life became much easier.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual offers some of the best Payroll processing services including tax remittance. Makes OneSource Virtual service special is that they are very responsive and that the support is amazing and knowledgeable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When we were evaluating OneSource Virtual for Tax processing we also reviewed our options with ADP. We made the decision to go with OneSource Virtual because they offer the flexibility to be able to support our overall Workday payroll processes (and honestly the entire system) if we need their assistance. ADP only offered payroll tax processing support.
Danielle McGillen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The support provided by [OneSource Virtual] has been superior to that of ADP. In addition, the partnership with Workday as their payroll and HR platform is superior to that of ADP.
November 09, 2021

OneSource Virtual Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used another vendor previously for the same exact services and moved to OneSource Virtual due to ongoing service issues. I was unable to get problems answered in a timely manner and there was no escalation path. I no longer have that issue. OneSource Virtual's solution simply works as it should. They're not perfect (no vendor is) but when issues due arise, they take ownership and drive to resolution. I appreciate our partnership and I wish other vendors would take note.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The level of support and flexibility of OneSource Virtual is far superior to my experience with ADP. They are readily available to assist with troubleshooting as well as day-to-day needs. ADP was difficult to get in touch with and had a box product that required our business to conform to instead of being able to flex to meet business needs. OneSource Virtual has a deeper platform than Paychex, however, the level of customer support is equal.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were with an older version of ADP that was about to be discontinued. Our big struggle, quite frankly, was that we felt like a very small fish in a large pond. The customer service component was not to our satisfaction. We reviewed 18 different vendors prior to making a selection, and a standout for us was the customer service model that OneSource Virtual offered.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Prior to our implementation of Workday and use of OneSource Virtual, our fulfillment provider was using a very outdated system that could not handle complex things. We had a hard time with any projects, especially ones that required quick turnaround, and often had to customize something on our side to make things work because their system simply could not accommodate.
Kelly Broderick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We evaluated 1 other implementation partner, but there wasn't any comparison. OneSource Virtual made us very comfortable from the beginning, allowing us to interview members of their project team. They were also helpful in providing recommendations for other outside consultants who knew our legacy system and could help with the data gathering process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Without disclosing the other vendors we shopped out, OneSource Virtual was right in the middle of the pack for cost. What gave them the project was that they had a long history of success with implementations, as well as a large percent of all Workday implementations. Our HR team has been plagued with previous implementing companies that weren't seasoned enough for our project. This was certainly not the case with OneSource Virtual.
Kaylan McDuff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Meteorix
We did not use OneSource Virtual to help us implement Workday. We used a competitor that did a fine job, but we quickly moved to OneSource Virtual post-implementation to take our tenant to the next level!
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