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OneSpan Sign

OneSpan Sign
Formerly eSignLive

Overview

What is OneSpan Sign?

OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

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Recent Reviews

TrustRadius Insights

OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have …
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My Review

9 out of 10
July 12, 2018
Incentivized
We use OneSpan Sign in multiple areas of my organization:
1. To sign documents with potential agents during appointments.
2. To sign …
Continue reading

eSignLive's Daily use

10 out of 10
November 03, 2016
Incentivized
eSignLive offers the company the ability to have someone sign a document without them being present. We use it on a daily basis in the …
Continue reading
Read all reviews
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Pricing

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Free Trial

$0

Cloud
Free for 30 Days

Professionnal

$20

Cloud
Per User per Month

Enterprise

Call for Pricing

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onespan.com/products/esigna…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $240 per year per user
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Product Demos

OneSpan Sign: Optimized Mobile Signing Experience Feature Demo

YouTube

OneSpan Sign and Smart IQ Demo Video

YouTube

OneSpan Sign and eOriginal Overview Demo

YouTube

Webinar - Electronic signatures using OneSpan Sign and Salesforce

YouTube
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Product Details

What is OneSpan Sign?

With over 20 years of experience in e-signatures, OneSpan Sign is used by some of the world’s most trusted and security-conscious brands in banking, insurance, and government. What makes OneSpan Sign unique is its ability to balance the highest levels of security and compliance with ease-of-use, while providing a powerful and flexible platform that can be leveraged for use cases, channels and geographies across the organization.


OneSpan Sign Features

  • Supported: e-sign on any device
  • Supported: SaaS (Public Cloud or Private Cloud)
  • Supported: On-premises
  • Supported: Vendor-independent static & active audit trails
  • Supported: Embedded audit trails
  • Supported: SOC 2 Type II compliance
  • Supported: FedRAMP compliance
  • Supported: Legal & compliant e-signatures
  • Supported: Global data centers
  • Supported: Pre-built connectors
  • Supported: Advanced user authentication
  • Supported: Knowledge-based authentication
  • Supported: Single sign-on (SSO) integration
  • Supported: Digital signatures
  • Supported: Customizable and reusable templates
  • Supported: Groups and permissions
  • Supported: Transaction management
  • Supported: Signer attachments
  • Supported: White-label branding
  • Supported: Multi-device and channel ready
  • Supported: Remote and in-person signing
  • Supported: Mobile signature capture
  • Supported: Advanced workflow customization
  • Supported: Print Driver
  • Supported: Fast Track
  • Supported: Bulk Send
  • Supported: Mobile apps
  • Supported: e-Notary
  • Supported: e-Vaulting
  • Supported: Virtual Room
  • Supported: ID Verification

OneSpan Sign Screenshots

Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.

OneSpan Sign Videos

OneSpan Sign e-signatures overview video
OneSpan Sign e-signing experience

OneSpan Sign Competitors

OneSpan Sign Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web, Mobile SDK
Supported Countriesall
Supported LanguagesArabic, English, French, Chinese (simplified and traditional), Danish, Dutch, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Frequently Asked Questions

OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

OneSpan Sign starts at $240.

DocuSign and Dropbox Sign are common alternatives for OneSpan Sign.

Reviewers rate Support Rating highest, with a score of 7.9.

The most common users of OneSpan Sign are from Small Businesses (1-50 employees).

OneSpan Sign Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have reported streamlining client-facing processes, securely tracking and managing approval of deliverables, and integrating electronic signatures into account opening processes. The software enables organizations to facilitate document signing in a wide range of scenarios, such as sales invoicing, patient sign-ups and consent form signing in healthcare settings, physician contract signing with external organizations and onboarding new employees or contractors. Additionally, OneSpan Sign offers an easy way to integrate with existing software products, providing a complete solution for seamless document management. Users have praised the secure digital signing technology that prevents document alteration after the first signature, decreasing turnaround time for contract approvals and signatures. Moreover, it has been highlighted how OneSpan Sign helps smaller companies present themselves professionally and efficiently handle contracts, leading to improved brand image and confidence with larger clients. Industries such as real estate, insurance, advertising, investment funds, and contracting have greatly benefited from the agile workflow provided by OneSpan Sign. The centralized management and control functionalities offered by the software have proven valuable for enterprises seeking efficient document routing and multi-department collaboration. Overall, OneSpan Sign has become an essential tool for organizations looking to improve their document signing processes both internally and externally while solving trust issues.

Comprehensive Solution: Users have consistently found Silanis e-SignLive to be a comprehensive solution for managing client processes, improving internal efficiency, and enhancing client satisfaction. Many reviewers have praised the platform's ability to streamline workflows and improve overall productivity.

Excellent API Set: The API set provided by Silanis e-SignLive has received high praise from users. Reviewers have highlighted the great documentation and the support received from the tech team. This has allowed users to easily integrate the platform into their existing systems and customize its functionalities according to their needs.

User-Friendly Interface: Users appreciate the clear user interface of Silanis e-SignLive, which makes it easy to navigate and perform tasks. Many reviewers have emphasized that this intuitive UI facilitates the signing process for clients and helps avoid usability issues.

Difficulty in searching for older documents: Some users have expressed frustration with the challenge of finding older documents within OneSpan Sign. They suggest that encouraging a standard format for naming packages would be helpful in improving the search functionality and making it easier to locate specific documents.

Customer service is hard to reach: Several reviewers have mentioned that customer service at OneSpan Sign can be difficult to reach and not always immediately helpful. Although most problems are eventually resolved, some users would appreciate more accessible and responsive support channels.

Customization of eSign emails needs improvement: Users have provided feedback on the need for better customization options for emails sent during the eSign process. Instead of exchanging Word documents with the support team, they suggest having a user interface where they can easily customize these emails according to their requirements.

Based on user reviews, the most common recommendations for eSign Live are as follows:

  1. Customize according to your needs and understand the disaster recovery policy and uptime metrics. Users highly recommend eSign Live for its high level of customization. They suggest stating your organization's specific requirements and understanding the software's disaster recovery policy and uptime metrics.

  2. Improve integration capabilities and implementation process. Several reviewers suggest enhancing the integration capabilities of eSign Live, particularly with Salesforce. They recommend allowing customers to integrate the software directly without requiring an enterprise account. Additionally, users highlight the ease of implementation for eSign Live and suggest making the process even smoother.

  3. Enhance usability and placement of signature areas. Users find eSign Live helpful and user-friendly; however, they suggest improving the placement of signature areas within documents to make it more intuitive for signers. Reviewers also emphasize the importance of testing the software before using it for critical document signing.

Overall, users highly recommend eSign Live for its reliability, affordability, ease of use, and good professional services team. They suggest deploying it widely in office environments and comparing it to other vendors before making a decision. The free trial is considered worth trying, and integrating eSignature into workflows is recommended for simplifying processes.

Attribute Ratings

Reviews

(1-25 of 37)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
There are many occasions where I like to use OneSpan sign. We operate a paperless office as to many companies across the advertising business sector. It’s important to be able to sign documents in a mobile environment, and not have to print the document and scan as we need to work in a more agile way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We often use it for investment funds, insurance as well as contracting purposes. The problem as we all face today is the availability to meet people in person. The electronic signing process allows us to conveniently complete the paperwork.

In the past, we would have to send through email, client signed and scanned it back. However, it can be quite time consuming especially if we are using the same template.
November 05, 2019

OneSpan Sign review

Hamza Syed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have integrated this tool with our account opening process. When the financial advisor is done doing the data entry in our system and generates the forms package, we use OneSpan to get the package electronically signed by the client(s) and the advisor.

We also use this tool on ad-hoc basis anytime we need a group of advisors to sign some documents electronically.
Yamini Pandey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
OneSpan Sign is primarily used for the purpose of digital and electronic signatures across departments. It enables our document overflows to be streamlined, especially in a scenario where documents or contracts need to be signed by multiple people in different locations. It saves a great amount of time, as these signatures have legal validity as well.
Tapan Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are currently using a white-labeled deployment of OneSpan Sign which has been completely customized as per our brand theme. It is used by our entire organization both for internal and external purposes. Our APAC headquarters are in Singapore and global headquarters are in Paris. So, we need to send a lot of contracts and other legal documents often for approvals and signatures, and OneSpan Sign has significantly decreased the turn around time for that in a safe and secure manner. Our clients also find it convenient as sometimes they want to start new campaigns or increase budgets in a jiffy and signing contracts without OneSpan Sign can cause a significant delay.
Bryan Fox, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our firm requires an easily accessible digital signature platform that allows our clients to sign invoices and T&C documents. We use it mostly for sales purposes. It saves time and energy versus other, more antiquated technology. It also keeps our documents in a central repository so we can access at a later date.
July 12, 2018

My Review

Khalid Jabr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneSpan Sign in multiple areas of my organization:
1. To sign documents with potential agents during appointments.
2. To sign insurance forms with customers
3. To sign documents during the claims process
4. Other corporate documents.
Sean Barkey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneSpan is used throughout our organization because it is the only truly secure digital signing technology. Unlike other tools, OneSpan does not allow the signer to augment our change the document after the first signature. For our government customers, it allows them to digitally sign using their PIV or CAC cards which is a unique feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
eSignLive is used in several separate facets of our organization. Primarily, it allows workflow streamlining, so that patients can sign up, pay, schedule their first visit, and then sign their consent forms all online, without requiring personal involvement. eSignLive facilitates the last portion of that with their "Fast-Track" service capability. It's also used when our physicians contract their services with outside organizations, and when we onboard new employees and contractors to get our HIPAA forms signed.
Crystal Underhill CIP AIPC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of our P&C staff use e-sign every day to interact with clients. This saves our clients from having to print documents and scan them back to us. Also saves our printing costs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eSignLive to facilitate paperwork for on-boarding new employees as well as paperwork for new and existing students who sign up with our school. The system is easy to set up and use so getting started is a fast process. It includes several options for secure authentication for documents containing private information such as credit cards, social security numbers, drivers license etc. The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. This has eliminated the delays we were typically having with getting paperwork back due to people not having printers or scanners or that happen to be out of ink for their printer etc. Much easier documentation work flow for all parties. Also with the archival capability it includes a means to store these documents
November 10, 2016

Love eSignLive!

Tom Bonner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
esignlive is being used by all the sales producers in our agency as a tool to increase sales by making it more convenient for our clients to not have to come in to the office and sign documents. With esignlive, they could do it at their own convenience and it works great!
November 03, 2016

Silanis - E-sign Review

George Paialunga | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using this service for a couple of years and it has greatly facilitated my task as a real estate broker. There is ease of convenience and clients appreciate being able to act quickly on "signing" documents without anyone having to displace themselves. It's great!
October 14, 2016

Game Changer!

Daniel Rothwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
eSignLive is being used over several times a day across our business, we have a cloud-based system that we have linked the e-signature solution to. We can sign customer orders live on-site or from our office based staff. The greatest bonus for us as a company as it now makes the whole process 'paperless' and we have the signed contracts and documents in a matter of minutes, instead of waiting 2 weeks for the paperwork to arrive.
Andre Masson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our software is integrated to the cloud and we wanted to add an eSign solution to our product. The existing out of the box API available as part of the eSignLive solution gave us an easy way to integrate both products and we are very satisfied with the final product.

We now have a complete solution which includes electronic signatures of our customized pdf documents stored in the cloud thanks to the eSignLive product. So our software is being used by vendors and administrators and this allows us to be paperless and cloud-ready, which means many benefits like: live documents search through indexing, ability to create statistics on those signed documents, reporting and automated emails among others.

October 04, 2016

Ease of doing business

Gillian Van Kempen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eSignLive to have clients sign insurance documents in a quick and efficient manner so that we can finalize their insurance purchase. In the past we had to scan and email (or fax) these documents to a client and hope that they had a printer and scanner (or fax) at their end to return the documents to us once complete or we had to hope they had time to visit us in person to do so. Thanks to eSignLive we can send the documents electronically and the client can sign them and send them back from the convenience of their mobile device.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
eSignLive is used to sign financial and legal documents. It is primarily used by the acquisitions department and has allowed our group to streamline the acquisitions process. We used to have to send documents via FedEx which at a minimum takes 1-2 days to turnaround. With eSignLive, we are able to cut that time by a factor of 50 times and get deals done quicker.
September 29, 2016

Best Price for eSignatures!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have an online negotiation platform and eSign Live is used to obtain our clients' consent prior to them attempting to settle their legal disputes online. It is also a way to monitor the client base and obtain some information on our users. It finally serves as a security check and deters some fraudulent activity.
September 29, 2016

Enterprise eSignature

Darren Byrnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Experience: I have been using eSignLive for over 2 years in a large banking environment and have found both the ability to have a private cloud version coupled with rich integration and API support has removed significant risk, cost and time from the implementation. The rich API support has allowed us to build an entire custom wrapper layer around eSignLive to meet the strict security/compliance and complex integration needs of a large multi-brand, multi-product organization. Customer experience is critical for the bank and our ability to customize the communications and signing experience with our layer while leveraging the power of eSignLive has been a great outcome for the bank.
Tennille Zatrepalek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized

eSignLive is being used in a variety of different departments. After discussions with our IS team and seeing a demo of the program from the eSignLive team, we decided to use eSignLive in my department for intake of our scholarship applications.

Previous years, we had received hundreds of scholarship applications by mail, email, and fax. Many of the applications were difficult to read as they were handwritten, and many students forgot required pieces of documentation such as their transcript or a reference letter. eSignLive looked like it would fix most of those issues so we tried it!

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