TrustRadius Insights
OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have …
Starting at $240 per year per user
View PricingOverview
What is OneSpan Sign?
OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.
Recent Reviews
Pricing
Free Trial
$0
Cloud
Free for 30 Days
Professionnal
$20
Cloud
Per User per Month
Enterprise
Call for Pricing
On Premise
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.onespan.com/products/esigna…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $240 per year per user
Product Demos
OneSpan Sign: Optimized Mobile Signing Experience Feature Demo
YouTube
OneSpan Sign and Smart IQ Demo Video
YouTube
OneSpan Sign and eOriginal Overview Demo
YouTube
Webinar - Electronic signatures using OneSpan Sign and Salesforce
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is OneSpan Sign?
With over 20 years of experience in e-signatures, OneSpan Sign is used by some of the world’s most trusted and security-conscious brands in banking, insurance, and government. What makes OneSpan Sign unique is its ability to balance the highest levels of security and compliance with ease-of-use, while providing a powerful and flexible platform that can be leveraged for use cases, channels and geographies across the organization.
OneSpan Sign Features
- Supported: e-sign on any device
- Supported: SaaS (Public Cloud or Private Cloud)
- Supported: On-premises
- Supported: Vendor-independent static & active audit trails
- Supported: Embedded audit trails
- Supported: SOC 2 Type II compliance
- Supported: FedRAMP compliance
- Supported: Legal & compliant e-signatures
- Supported: Global data centers
- Supported: Pre-built connectors
- Supported: Advanced user authentication
- Supported: Knowledge-based authentication
- Supported: Single sign-on (SSO) integration
- Supported: Digital signatures
- Supported: Customizable and reusable templates
- Supported: Groups and permissions
- Supported: Transaction management
- Supported: Signer attachments
- Supported: White-label branding
- Supported: Multi-device and channel ready
- Supported: Remote and in-person signing
- Supported: Mobile signature capture
- Supported: Advanced workflow customization
- Supported: Print Driver
- Supported: Fast Track
- Supported: Bulk Send
- Supported: Mobile apps
- Supported: e-Notary
- Supported: e-Vaulting
- Supported: Virtual Room
- Supported: ID Verification
OneSpan Sign Screenshots
OneSpan Sign Videos
OneSpan Sign e-signatures overview video
OneSpan Sign e-signing experience
OneSpan Sign Integrations
- IBM Control Desk, feature of Maximo
- Box
- Doxim ECM
- Nintex DocGen for Salesforce
- Microsoft Dynamics 365
- Microsoft SharePoint
- Xpertdoc
- Guidewire ClaimCenter
- Laserfiche
- Workday Human Capital Management
- Smart Communications SmartCOMM
- nCino Bank Operating System
- Salesforce
- Office 365
- Nintex
- Appway
- Equifax
- Oracle
- Guidewire PolicyCenter
- Pegasystems
- Formstack
- Finastra
OneSpan Sign Competitors
- DocuSign
- Dropbox Sign
- Adobe Sign
OneSpan Sign Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Mobile Web, Mobile SDK |
| Supported Countries | all |
| Supported Languages | Arabic, English, French, Chinese (simplified and traditional), Danish, Dutch, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish |
OneSpan Sign Downloadables
Frequently Asked Questions
OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.
OneSpan Sign starts at $240.
DocuSign and Dropbox Sign are common alternatives for OneSpan Sign.
Reviewers rate Support Rating highest, with a score of 7.9.
The most common users of OneSpan Sign are from Small Businesses (1-50 employees).
OneSpan Sign Customer Size Distribution
| Consumers | 5% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 60% |
Comparisons
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Reviews and Ratings
(42)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have reported streamlining client-facing processes, securely tracking and managing approval of deliverables, and integrating electronic signatures into account opening processes. The software enables organizations to facilitate document signing in a wide range of scenarios, such as sales invoicing, patient sign-ups and consent form signing in healthcare settings, physician contract signing with external organizations and onboarding new employees or contractors. Additionally, OneSpan Sign offers an easy way to integrate with existing software products, providing a complete solution for seamless document management. Users have praised the secure digital signing technology that prevents document alteration after the first signature, decreasing turnaround time for contract approvals and signatures. Moreover, it has been highlighted how OneSpan Sign helps smaller companies present themselves professionally and efficiently handle contracts, leading to improved brand image and confidence with larger clients. Industries such as real estate, insurance, advertising, investment funds, and contracting have greatly benefited from the agile workflow provided by OneSpan Sign. The centralized management and control functionalities offered by the software have proven valuable for enterprises seeking efficient document routing and multi-department collaboration. Overall, OneSpan Sign has become an essential tool for organizations looking to improve their document signing processes both internally and externally while solving trust issues.
Comprehensive Solution: Users have consistently found Silanis e-SignLive to be a comprehensive solution for managing client processes, improving internal efficiency, and enhancing client satisfaction. Many reviewers have praised the platform's ability to streamline workflows and improve overall productivity.
Excellent API Set: The API set provided by Silanis e-SignLive has received high praise from users. Reviewers have highlighted the great documentation and the support received from the tech team. This has allowed users to easily integrate the platform into their existing systems and customize its functionalities according to their needs.
User-Friendly Interface: Users appreciate the clear user interface of Silanis e-SignLive, which makes it easy to navigate and perform tasks. Many reviewers have emphasized that this intuitive UI facilitates the signing process for clients and helps avoid usability issues.
Difficulty in searching for older documents: Some users have expressed frustration with the challenge of finding older documents within OneSpan Sign. They suggest that encouraging a standard format for naming packages would be helpful in improving the search functionality and making it easier to locate specific documents.
Customer service is hard to reach: Several reviewers have mentioned that customer service at OneSpan Sign can be difficult to reach and not always immediately helpful. Although most problems are eventually resolved, some users would appreciate more accessible and responsive support channels.
Customization of eSign emails needs improvement: Users have provided feedback on the need for better customization options for emails sent during the eSign process. Instead of exchanging Word documents with the support team, they suggest having a user interface where they can easily customize these emails according to their requirements.
Based on user reviews, the most common recommendations for eSign Live are as follows:
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Customize according to your needs and understand the disaster recovery policy and uptime metrics. Users highly recommend eSign Live for its high level of customization. They suggest stating your organization's specific requirements and understanding the software's disaster recovery policy and uptime metrics.
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Improve integration capabilities and implementation process. Several reviewers suggest enhancing the integration capabilities of eSign Live, particularly with Salesforce. They recommend allowing customers to integrate the software directly without requiring an enterprise account. Additionally, users highlight the ease of implementation for eSign Live and suggest making the process even smoother.
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Enhance usability and placement of signature areas. Users find eSign Live helpful and user-friendly; however, they suggest improving the placement of signature areas within documents to make it more intuitive for signers. Reviewers also emphasize the importance of testing the software before using it for critical document signing.
Overall, users highly recommend eSign Live for its reliability, affordability, ease of use, and good professional services team. They suggest deploying it widely in office environments and comparing it to other vendors before making a decision. The free trial is considered worth trying, and integrating eSignature into workflows is recommended for simplifying processes.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
November 05, 2019
OneSpan Sign review
We have integrated this tool with our account opening process. When the financial advisor is done doing the data entry in our system and generates the forms package, we use OneSpan to get the package electronically signed by the client(s) and the advisor.
We also use this tool on ad-hoc basis anytime we need a group of advisors to sign some documents electronically.
We also use this tool on ad-hoc basis anytime we need a group of advisors to sign some documents electronically.
- Very good API set.
- Great documentation of the APIs.
- Good support from the tech team.
- They have changed the name of their company 3 times in last few years.
- Sometimes changes were made that were not communicated very well.
- It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
- It has significantly reduced the time that it used to take to open a new account.
OneSpan Sign had better audit history capability and better pricing.
Score 10 out of 10
Vetted Review
Verified User
OneSpan Sign is primarily used for the purpose of digital and electronic signatures across departments. It enables our document overflows to be streamlined, especially in a scenario where documents or contracts need to be signed by multiple people in different locations. It saves a great amount of time, as these signatures have legal validity as well.
- One can set up a workflow in which one can specify the order in which signatures have to be done.
- Customer service is great and always ready to go the extra mile.
- Pricing is very transparent, and there are no hidden charges.
- The interface needs a makeover. It still feels archaic in today's time and needs a facelift.
- We have faced some issues with downtime. Although they are not that frequent, since we don't get any notifications it hampers our productivity and causes some delays.
- More integrations need to be inbuilt as a standard offering so that our IT team doesn't need to integrate them separately.
- Its benefits outweigh the cost we pay comprehensively. Our clients are happy, as now business doesn't get impacted due to documentation delays.
- Internal departments have become more efficient and the audit process has become far more streamlined as well.
September 12, 2019
One of the best and efficient digital signature solutions on the market.
Score 8 out of 10
Vetted Review
Verified User
We are currently using a white-labeled deployment of OneSpan Sign which has been completely customized as per our brand theme. It is used by our entire organization both for internal and external purposes. Our APAC headquarters are in Singapore and global headquarters are in Paris. So, we need to send a lot of contracts and other legal documents often for approvals and signatures, and OneSpan Sign has significantly decreased the turn around time for that in a safe and secure manner. Our clients also find it convenient as sometimes they want to start new campaigns or increase budgets in a jiffy and signing contracts without OneSpan Sign can cause a significant delay.
- Customize the product as per our brand guidelines so that it integrates seamlessly with all our existing systems
- Customer support is really efficient and well informed
- It provides complete audit trails embedded within the document which helps us track if the document has gotten corrupted during the workflow
- Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
- Pricing seems a bit high when compared with other players in the market
- Data importing and exporting capabilities can be improved drastically
- It has helped reduce the turn around times for our documents and contracts to be signed. This helps us to start client campaigns earlier and hence generate additional revenue earlier
- Our internal approval workflows have also become more efficient being a global organization with stakeholders across the globe
- People are able to sign documents on the go which further improves the turn around time as people can even sign documents while traveling or out of office