Onfido for ID verification review
Use Cases and Deployment Scope
Using Onfido to perform Driver's license validation as part of a fully-digital car sharing signup/setup flow.
Solves the need to manually review driver's licenses and gives additional security with facial recognition, watch list checks and image recognition of driver's license itself to check for security features.
Takes our total signup time from potentially days down to minutes/seconds.
Pros
- Facial recognition of driver's license information
- Easy to integrate SDK
- Certified by governing bodies e.g soc 2 type 2 compliant
Cons
- Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
- Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
- OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
Return on Investment
- Strong ROI compared to manual alternatives
- Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there
Alternatives Considered
Trulioo and Jumio
