Great product at a great price!
OnPay is our Payroll solution. It does everything the big names do for a lot less money! It allows you to record deductions for 401k, HSA …
Starting at $40 per month
View PricingOverview
What is OnPay?
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:• Run payroll• Automate taxes• Let employees do more themselves• Simplify HR…
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Salary revision and increment management (31)9.999%
- Direct deposit files (40)9.595%
- Reimbursement management (19)9.191%
- Pay calculation (42)7.575%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://onpay.com/payroll…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $40 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is OnPay?
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:
• Run payroll
• Automate taxes
• Let employees do more themselves
• Simplify HR processes
• Offer benefits in any state
OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end tax filings, and a set of HR tools. OnPay’s team helps users get set up by adding prior wages and employee information. Users can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.
OnPay Features
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
OnPay Screenshots
OnPay Integrations
OnPay Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
OnPay starts at $40.
Paychex Flex, ADP Streamline Payroll, and Intuit Online Payroll (discontinued) are common alternatives for OnPay.
Reviewers rate Salary revision and increment management highest, with a score of 9.9.
The most common users of OnPay are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(76)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
January 26, 2024
HIGHLY RECOMMEND ONPAY
We use OnPay for payroll for our small business. For nearly 25 years we have processed payroll in house including all federal and state filings. This year we decided to move to a payroll system that could handle that task for us. We first signed up with a competitor. What a nightmare just getting our information into their system. We could not use the payroll dates we had always used. We didn't get the promised one free month trial. The final straw came when they filed our second quarter state return and made a mistake on how much was owed. For the first time ever we had to pay interest and a penalty. They would not pay it for us even though it was their error and they had already pulled the money from our account! We started looking for another payroll service. Dreading going through another sign up process I called OnPay. I couldn't believe their positive attitude. OnPay was apologizing to me for the service we had received from a competitor. They answered all my questions - yes we could even go back to our original payroll dates! It really sounded too good to be true. I decided it was worth it to change providers.
- Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
- On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
- Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
- Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
- I would love to have the option of auto payroll. But everything else is so good this isn't a game changer.
- Would like to have a shorter advance timeline of submission.
100%
10.0
- OnPay has made my job so much easier. I would highly recommend turning your payroll over to OnPay. You will be surprised what a load is lifted especially with the end of the year filings. I wish we had made the change years ago.
- OnPay keeps you informed each step of the way in filings so you can verify their accuracy.
OnPay is far superior. I would not recommend Gusto. It was a problem from the start. After only a few months we realized Gusto was unable to provide us with a payroll service we could use. Switching to OnPay has been an excellent move. With Gusto it was one major problem after another. OnPay does it and does it right.
2
Accountant is the primary user of OnPay. Handling the twice monthly payroll functions. The owner / president uses OnPay for reports and information. The website is so user friendly he can access the information without assistance.
1
Accountant handles all interaction with OnPay.
- Payroll
- Federal and state reporting and filing
- End of year federal, state and employee reporting
- Works as promised
- Auto payroll when they implement it.
Yes
Gusto. Too many problems with the Gusto product. We never received our first month free. Getting our information into their system was a nightmare. We had to change our payroll dates to their dates. We couldn't see quarterly filings until it was too late to correct errors, They made an error on our state quarterly report resulting in an underpayment. When the state notified us of the error Gusto's answer was for us to make the payment along with the interest and penalty even they had already pulled the tax from our account. Took us nearly four months to get that tax back into our account.
- Integration with Other Systems
- Ease of Use
We needed a payroll system that would integrate with Xero and one that was reasonably priced. We were desperate to get away from Gusto. Looking at the reviews OnPay seemed like a good choice. We had no idea when we made the decision to try OnPay that it would be such an outstanding choice. It far exceeded any of our expectations.
- Implemented in-house
No
Change management was minimal
- NONE
- No Training
OnPay is easy to learn. Very intuitive and they will answer any questions you have.
Implement auto pay is my only suggestion.
No - we have not done any customization to the interface
No - we have not done any custom code
I like OnPay just the way it is.
We didn't feel the premium support was necessary for our business.
No
Corrected an incorrect entry on a W-2. Representative had to go back to the person who had done the original input to source the problem but she stayed with it until it was resolved. She then followed up with an email telling me to recheck the W-2 that it had been corrected.
- Processing payroll
- Adjusting salaries
- Access to reports
- W-2 access
Yes, but I don't use it
Takes our payroll money just fine.
- None
- File import/export
No
None. I like OnPay just the way it is.
No
- Auto Payroll
No
No
November 13, 2021
The Best Payroll Company for Business!
At Compass Bookkeeping Solutions, Inc., OnPay is used by our entire organization not for just our own payroll but for those of our clients. OnPay makes it easy to use and a portal can be created to access all our clients in one place.
- Customer service
- Promptness
- Ease of use
- Affordable
- Simple and clean
- I'd only change the referral link emailing system. I'd like to send it outside OnPay because it goes to everyone's spam folders so they never use it.
- Ease of use
- Bookkeeper/accountant access
100%
10.0
- I'm not sure the exact number, but it has helped increase sales by being able to offer payroll to clients as part of their monthly bookkeeping package.
- Gusto, Paychex Flex, Heartland Payroll+ and RUN Powered by ADP®
OnPay is more affordable and has all the same features I need.
2
2
- Payroll
- To also include workers comp management
- Health benefits
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
The single most important factor was usability and OnPay is by far the easiest.
I wouldn't change it.
- Implemented in-house
No
Change management was minimal
I did not, not needed.
No
A time? I use OnPay multiple times a week for clients, and they always give exceptional support!
- Running payroll
- Getting reports
- Integrating with QBO and When I Work