OnPay

OnPay is our Payroll solution. It does everything the big names do for a lot less money! It allows you to record deductions for 401k, HSA and a lot of other things. You can also do direct deposit into multiple accounts. You can add bonuses, track vacation, etc. They also file your quarter tax reports.

I manage payroll for our company using OnPay and have done so for several years. We use for both W-2 and 1099 pay. This is a good system to help manage that. Tax filings, payments, and payment management is all automated.

We use OnPay for our payroll. We don't really have any issues with OnPay most of our questions to support are just to clarify things we aren't sure of. Overall we are very pleased with their service and customer service.

We use OnPay for payroll for our small business. For nearly 25 years we have processed payroll in house including all federal and state filings. This year we decided to move to a payroll system that could handle that task for us. We first signed up with a competitor. What a nightmare just getting our information into their system. We could not use the payroll dates we had always used. We didn't get the promised one free month trial. The final straw came when they filed our second quarter state return and made a mistake on how much was owed. For the first time ever we had to pay interest and a penalty. They would not pay it for us even though it was their error and they had already pulled the money from our account! We started looking for another payroll service. Dreading going through another sign up process I called OnPay. I couldn't believe their positive attitude. OnPay was apologizing to me for the service we had received from a competitor. They answered all my questions - yes we could even go back to our original payroll dates! It really sounded too good to be true. I decided it was worth it to change providers.

OnPay is in a class by itself. I'm impressed with their management of resources and technology to deliver low cost high efficiency Payroll management.

We've been using their services for over 5 years now and value what they bring to the table. From visibility, to ease of use, all the way through their reporting, the experience is excellent. Even through the occasional moments of needing a hand from their support staff it's been a wonderful to work with them.

I highly recommend OnPay!

I am a single member LLC and I use OnPay to handle my payroll. It takes loads of stress off of me every month. All I have to do is log in each month, press a few buttons, and voila! It calculates taxes and automatically deposits my check into my bank account.

We use OnPay for our Payroll needs. While we are a small company, PayRoll and the associated tax payment requirements all take up valuable time and bandwidth. These tax requirements seem to be in a constant state of flux. For a small fee, it is well worth having a company like OnPay take care of these all-too-important-requirements, freeing up our time to spend elsewhere on more enjoyable aspects of building our business.

I use OnPay as my payroll processor for my own company as well as all of my accounting clients. It is very easy to setup new clients and correctly complete each payroll process on a timely basis. I can run as many payrolls as necessary for each indivual client as they request including special runs.

OnPay assists in streamlining payroll processes for our firm's clients. This includes calculating wages, withholding taxes, managing direct deposits, and generating pay stubs. OnPay helps us navigate complex tax regulations and ensure compliance with federal, state, and local tax laws, reducing the risk of penalties due to errors or non-compliance. OnPay integrates with accounting software to streamline financial reporting and ensure accurate bookkeeping. OnPay provides employees access to their pay stubs, tax documents, and to manage their personal information. This self-service capability reduces the administrative workload for our accounting firm. We leverage OnPay as a client-facing tool, offering payroll services as part of the firm's suite of services. Ultimately, the use of OnPay within our full-service accounting firm addresses challenges related to payroll accuracy, compliance, efficiency, and client service; enhancing the firm's ability to manage payroll effectively for our clients.

I use OnPay for my firm's monthly payroll needs as well as for 4 of my clients who require payroll services. I find it user friendly for the most part once the set-up is complete. My only issue is that client set-up is cumbersome and not user-friendly. Support is professional and quick. Highly recommend.

Currently, OnPay is used to pay contractors who would be subject to Form 1099-NEC reporting requirements. Originally, OnPay was the solution to the high fees being charged by a CPA firm to handle the organization's payroll for 1-3 employees. In additional to the monthly fees, the CPA firm also charged quarterly and annual fees to file payroll tax returns. The total payroll fees being charged each year were disproportionate to what would be a reasonable charge. This may be because of the small number of employees at the time. OnPay was selected to address the high fees being charged for payroll processing.

OnPay is a great payroll solution for small businesses.They handle all the taxes for you and also provide direct deposit and the tax forms annually to your employees. On top of that they do it more affordably than the big companies. We have roughly 20 employees and OnPay is perfect for our size.

I manage payroll servicing for all my clients through OnPay. I found it easy to learn. The customer service is excellent, whether you send in a written request of call in for assistance.

Our small business uses OnPay to run payroll and maintain compliance related to payroll, reporting, and taxes.

We use OnPay for payroll & the reports, in PDF form. Our company is very small, OnPay was a perfect fit. Great staff, no timely waiting for call backs. One of the great things that I like about OnPay is that when we have had an issue & I have to call them, you actually talk to a real person in a timely maner. They have a great staff!

We use it to pay one employee. It is reasonably priced and easy to use. It helps us to not worry about any of the filings that are required. When we did things manually, we had a tendency to fall behind.

I run a small business and OnPay has been really great in helping me through the payroll process. There was an initial problem with the way I had setup our state's tax account and an OnPay representative was very helpful in getting the issue remediated quickly. Since then it's been very smooth sailing! The cos for their services is very competitive and all filings have been on-time and correct. Thank you, OnPay!

We use OnPay for Payroll and assistance and payment of Federal and State tax responsibilities. OnPay makes it easy to manage the ebb and flow of staff fluctuation throughout the year. Keeping track of reemployment taxes and other payroll taxes are managed by OnPay so I do not need to worry about being late or forgetting an important payment.

I've come from other big vendors where the costs are astronomical and they charge for every single payroll processed instead of a monthly fee. With OnPay, I've been able to do all my commission runs weekly which makes it much easier for everyone. I searched and searched and finally found OnPay and very happy with the experience. They even helped make the transition mid-last year for me without any issues.

We use OnPay to process our payroll, make our tax payments, file our tax returns, and complete end-of-year payroll reports. I selected OnPay because they offer a complete packaged solution at a very good price point. Set up was very easy, and the support has been outstanding.

Bi weekly payroll for up to thirteen employees. I also track and control Paid time off.

We have been very pleased with the overall service we receive from OnPay. The transition from our prior vendor was seamless. Our assigned customer support team ensured we had everything in place for our employees, our Company tax filings, and other small details to ensure proper withholdings were handled correctly. The system is very easy to use and I'm able to process our payroll in minutes. The system is intuitive and very easy to navigate.

The various reporting options allow me to pull data easily in various formats, so that I can easily obtain the necessary data quickly. When we transitioned to OnPay the system allowed me to send an invite to our employees to complete their information and register for access to their accounts. All of their information from check stubs to W-2s are there for them. If there are ever any changes to address information or direct deposit, the employee is able to handle that themselves. Then as an administrator it allows me to review and approve those changes.

The way that the platform is set-up it also allows me to have an employee's entire HR file electronically. I'm able to upload the necessary documents for tax and benefit purposes as well as additional HR items outside of on/off boarding. They also allow the input for tracking any PTO time and allows for approval by the administrator and adds those items to an internal calendar. It truly is system designed beyond payroll, so it makes this a true compliment to our business needs.

The customer service I receive, if there's a reason to contact a representative, is exceptional. Each team member is well versed in the system, so they're able to resolve any issues or questions quickly. They clearly understand any issues, are well versed in solutions or assistance, are always professional and nice, and feel more like an internal team member vs. an outside vendor. I have yet to work with any support representative that doesn't meet those standards. I also like that you have the option to reach out via phone, email, or chat. A majority of the time, I'm utilizing the chat feature. I've never had to wait more than a few minutes for support.

We use OnPay to run our payroll. It calculates all the taxes and files as well, so we are always up to date.

After trying several Payroll Services to manage our bi-monthly employee payments I settled in on OnPay. It was fairly seamless to implement (although there are a few UI oddities) and we were running right out of the gates. We experienced an issue where the State of Arizona sent demand letters for unpaid payroll taxes, OnPay was right by our side and helped us resolve the issue and actually get a refund vs the payout they were demanding. When it came time to re-visit our Workers Comp I reached out to OnPay and they got us involved with one of their partners. Now Payroll and WC happen in an integrated way easing the complexity experienced by a small business like ours.

We use on pay internally for our company payroll provider. We also use Onpay for various niche clients that have been dissatisfied with the service of some of the larger payroll service providers. Onpay its very helpful with onboarding, and makes it easy to get reports into our accounting software. We use Xero exclusively for accounting, and the payroll reports and adjustments seamlessly work together, which saves us hours monthly on preparation of reports for clients. We love Onpay!