Great product at a great price!
OnPay is our Payroll solution. It does everything the big names do for a lot less money! It allows you to record deductions for 401k, HSA …
Starting at $40 per month
View PricingOverview
What is OnPay?
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:• Run payroll• Automate taxes• Let employees do more themselves• Simplify HR…
Recent Reviews
Awards
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Popular Features
- Salary revision and increment management (31)9.999%
- Direct deposit files (40)9.595%
- Reimbursement management (19)9.191%
- Pay calculation (42)7.575%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://onpay.com/payroll…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $40 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is OnPay?
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:
• Run payroll
• Automate taxes
• Let employees do more themselves
• Simplify HR processes
• Offer benefits in any state
OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end tax filings, and a set of HR tools. OnPay’s team helps users get set up by adding prior wages and employee information. Users can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.
OnPay Features
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
OnPay Screenshots
OnPay Integrations
OnPay Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
OnPay starts at $40.
Paychex Flex, ADP Streamline Payroll, and Intuit Online Payroll (discontinued) are common alternatives for OnPay.
Reviewers rate Salary revision and increment management highest, with a score of 9.9.
The most common users of OnPay are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(76)Attribute Ratings
Reviews
(1-25 of 45)Companies can't remove reviews or game the system. Here's why
March 26, 2024
Great product at a great price!
- Price
- Ease of use
- Functionality
- 401k deductions are a little confusing to setup
- More flexibility with picking pay days around holidays
- Referral program
March 19, 2024
The go to solution for payroll.
- Payroll
- Taxes
- Reporting
- Navigation.
February 02, 2024
Practially perfect solution for our payroll needs!
- I like that they pretty much take care of everything relating to payroll.
- Their website is very intuitive and easy to navigate.
- Their cost is reasonable for what you get.
January 26, 2024
HIGHLY RECOMMEND ONPAY
- Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
- On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
- Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
- Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
- I would love to have the option of auto payroll. But everything else is so good this isn't a game changer.
- Would like to have a shorter advance timeline of submission.
January 25, 2024
Not using OnPay? You should be!
January 25, 2024
Happiest customer!
- Easy to navigate system.
- Excellent customer service whenever I have a question.
- The onboarding process was straight forward and headache free.
- Being open on Saturdays for inquiries.
January 24, 2024
Taking the Payroll Headache out of your Day-to-Day!
- OnPay responds promptly and informatively to questions we have had over our taxation requirements.
- OnPay provides a simple-to-use interface for our bi-monthly PayRoll
- OnPay has responded informatively over letters received from the IRS and has given us piece of mind that the regular tax payments, both state ad federal, are being handled correctly by the OnPay team.
- It would be god for OnPay to provide regular email updates that state and federal tax payments have been made.
- While it is possible to find out, by scrolling through various links on the website, whether OnPay has made critical state and federal tax payments, it is often had to find where to look if you are not full conversant with the tax code language.
- It would be good to be able to execute payroll in advance, in cases where the person doing payroll goes on vacation for longer than a couple weeks. Currently, OnPay only allows you to execute payroll for a current period, not a future period.
January 12, 2024
OnPay is the Best Small Employer's payroll processor
- It is easy to add new employees.
- It is easy to inactivate employees who leave the company.
- All quarterly and annual reports are completed and filed on a timely basis.
- Employees have direct online access to their paycheck as well as their W-2.
- Expand the mapping abilities to when using QBO Advance
January 12, 2024
Clear Winner in Payroll Software
- User-Friendly Interface
- Customer Support
- Automation & Accuracy
- Scalability
- Integration summary with both paper checks and direct deposit
- Automated payroll processing for salary
- More user friendly employee portal. They have a hard time making changes to withholding and direct deposit themselves.
January 12, 2024
OnPay Payroll - The Best for Small Organizations
- Communication
- Customer Service/Assistance
- Reporting
- Client set-up/onboarding needs to be easier
- Remove requirement for client invite to be on dashboard when referral link is used.
January 11, 2024
OnPay for Small NonProfits
- Relatively low payroll costs as there is a base fee plus an additional fee for each person being paid
- The monthly fees pay includes all payroll tax return filings, no additional fees charged later
- Customer support has been responsive though there appears to be cutback in the number of representatives in recent years. Before there was more online chats. Recent there have been more email response
- I would like to enter some payroll information in advance of the current payroll runs
- Adding and changing administrators was a bit cumbersome and took several days
- It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
December 04, 2023
OnPay is perfect for small businesses
- Ease of use for entering payroll
- Affordable pricing
- tax filing
- Integration with other software
November 21, 2023
OnPay's ease of use helps me grow my payroll servicing business!
- payroll tax reporting
- customer service
- setup of contractors and employees
- Setting up a payee with DBA structure AND a FEIN. Currently not an option.
November 21, 2023
In my experience, OnPay made tax errors that were very costly to our small business
Score 1 out of 10
Vetted Review
Verified User
- sends net pay to employee bank accounts
- In my experience, tax errors which led to late fees, interest, and accountant fees
- In my experience, integrations do not work and undoing them is costly
August 28, 2023
Easy Payroll System For Busy People
- Customer Service
- Return your phone calls
- Always friendly
- Great price
- Easy system to use
- Great payroll reports
- Time clock system that works with OnPay?
August 28, 2023
OnPay is Our Way to Pay.
- Calculating taxes.
- Integrating with QuickBooks.
- Reporting.
- Customer Service.
- Needed authority (power of attorney) to file Illinois Filings.
April 20, 2023
OnPay is OnTop
- Great Customer Service
- Ease of Use
- Consistency of Service
- Could send email with button to automatically run payroll
- Could create an online chat presence for quick questions
- Dark mode!
- Providing a simple method of adding new employees.
- Payroll day is not something I dread with OnPay's simple step-by-step guidance.
- Weekly, Monthly, Quarterly and Yearly taxes are either paid or set aside easily so I can make those payments.
- Year-end w2's and 1099's are available and easy to create and provide to employees and contractors.
- Bot does not always understand detailed questions.
- Quicker access to a live person.
- Sometimes, but not often, we are sent to a wrong person to answer a question.
January 26, 2023
Great Cost-Effective Way for Payroll Processing!
Score 10 out of 10
Vetted Review
Verified User
- Processing when needed, not always having to follow schedule
- Accessible anywhere, any time
- Easy to use
- Excellent support
- Integrated 401k capabilities
- Ability to customize emails that go out to the team when payroll is processed
- Ability to customize welcome emails and add company branding
December 28, 2022
OnPay is spot on!
- Respond to inquiries very quickly
- Resolve issues in a timely manner
- Makes on boarding a breeze
- I would like it if they could make the 401k payments to Edward Jones
- I would like new employees to complete additional sections like Emergency Contact via the app
- I would like to get notified when a potential employee has accepted a job offer instead of having to log in to find out
November 04, 2022
Small Dental Office
- Easy online access
- Very good phone support when needed
- Quick and intuitive web based software
- Setting up paid time off program was a little difficult on my own but telephone support got it done.
November 01, 2022
Seize your day with OnPay
Score 10 out of 10
Vetted Review
Verified User
- Customer support
- Platform functionality
- Above standard outside payroll vendor
- Ability to have all HR items electronically
- Reporting and tax filing capabilities
- Ability to customize my platform
- Partner with insurance companies to handle WC
- You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
- The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
- Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
September 27, 2022
Onpay review
- calculate payroll
- calculate/file taxes for all states
- customer service is great
- verifying when a tax form has been filed
July 27, 2022
OnPay and My Small Business
- Facilitates direct deposit and payroll communications to my employees.
- They provide a self-serve portal for employees to gather information, forms, and tax documents.
- Provides a neat secure online portal for management to maintain records protecting employees' PII.
- There are some areas in the UI that, unless you know where to "hover your mouse", are not intuitive.
- Payroll direct deposits take two days, which impacts my younger employees getting access to their money to pay bills.
July 01, 2022
Onpay, the best for speciality industries
- Construction Payroll
- Union Payroll
- Restaurant Payroll