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OnPay

OnPay

Overview

What is OnPay?

OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:• Run payroll• Automate taxes• Let employees do more themselves• Simplify HR…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://onpay.com/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $40 per month +$6 per month, per person
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.5
Avg 8.1
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Product Details

What is OnPay?

OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:

• Run payroll

• Automate taxes

• Let employees do more themselves

• Simplify HR processes

• Offer benefits in any state

OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end tax filings, and a set of HR tools. OnPay’s team helps users get set up by adding prior wages and employee information. Users can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.

OnPay Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses

OnPay Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

OnPay starts at $40.

Paychex Flex, ADP Streamline Payroll, and Gusto are common alternatives for OnPay.

Reviewers rate Salary revision and increment management highest, with a score of 10.

The most common users of OnPay are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(76)

Reviews

(1-25 of 46)
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Overall Excellent product!!

Rating: 10 out of 10
May 29, 2024
TM
Vetted Review
Verified User
OnPay
4 years of experience
  • Ease of use
  • User-friendly
  • Web based and mobile use

Practially perfect solution for our payroll needs!

Rating: 10 out of 10
February 02, 2024
Verified User
Vetted Review
Verified User
OnPay
5 years of experience
  • I like that they pretty much take care of everything relating to payroll.
  • Their website is very intuitive and easy to navigate.
  • Their cost is reasonable for what you get.

HIGHLY RECOMMEND ONPAY

Rating: 10 out of 10
January 26, 2024
Verified User
Vetted Review
Verified User
OnPay
1 year of experience
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.

Happiest customer!

Rating: 10 out of 10
January 25, 2024
JB
Vetted Review
Verified User
OnPay
2 years of experience
  • Easy to navigate system.
  • Excellent customer service whenever I have a question.
  • The onboarding process was straight forward and headache free.

Taking the Payroll Headache out of your Day-to-Day!

Rating: 10 out of 10
January 24, 2024
Verified User
Vetted Review
Verified User
OnPay
3 years of experience
  • OnPay responds promptly and informatively to questions we have had over our taxation requirements.
  • OnPay provides a simple-to-use interface for our bi-monthly PayRoll
  • OnPay has responded informatively over letters received from the IRS and has given us piece of mind that the regular tax payments, both state ad federal, are being handled correctly by the OnPay team.

OnPay is the Best Small Employer's payroll processor

Rating: 10 out of 10
January 12, 2024
DA
Vetted Review
Verified User
OnPay
3 years of experience
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.

OnPay for Small NonProfits

Rating: 9 out of 10
January 11, 2024
Verified User
Vetted Review
Verified User
OnPay
5 years of experience
  • Relatively low payroll costs as there is a base fee plus an additional fee for each person being paid
  • The monthly fees pay includes all payroll tax return filings, no additional fees charged later
  • Customer support has been responsive though there appears to be cutback in the number of representatives in recent years. Before there was more online chats. Recent there have been more email response

IS THAT PESKY PAYROLL A CHORE? ... EXPLORE ONPAY ... TRY IT, YOU'LL LOVE IT!!

Rating: 10 out of 10
April 20, 2023
Verified User
Vetted Review
Verified User
OnPay
2 years of experience
  • Providing a simple method of adding new employees.
  • Payroll day is not something I dread with OnPay's simple step-by-step guidance.
  • Weekly, Monthly, Quarterly and Yearly taxes are either paid or set aside easily so I can make those payments.
  • Year-end w2's and 1099's are available and easy to create and provide to employees and contractors.

OnPay is spot on!

Rating: 10 out of 10
December 28, 2022
SB
Vetted Review
Verified User
OnPay
1 year of experience
  • Respond to inquiries very quickly
  • Resolve issues in a timely manner
  • Makes on boarding a breeze

Small Dental Office

Rating: 10 out of 10
November 04, 2022
SR
Vetted Review
Verified User
OnPay
2 years of experience
  • Easy online access
  • Very good phone support when needed
  • Quick and intuitive web based software

Seize your day with OnPay

Rating: 10 out of 10
November 01, 2022
MD
Vetted Review
Verified User
OnPay
3 years of experience
  • Customer support
  • Platform functionality
  • Above standard outside payroll vendor
  • Ability to have all HR items electronically
  • Reporting and tax filing capabilities
  • Ability to customize my platform
  • Partner with insurance companies to handle WC

Onpay review

Rating: 10 out of 10
September 27, 2022
Verified User
Vetted Review
Verified User
OnPay
1 year of experience
  • calculate payroll
  • calculate/file taxes for all states
  • customer service is great
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