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OnRamp

OnRamp

Overview

What is OnRamp?

OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up…

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onramp.us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7,164 per year 3 users
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Product Details

What is OnRamp?

OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up resources or project management busywork.

Some features include:
  • Branded Customer Portal - Invite customers into a beautiful, customized portal built just for them that provides an amazing first experience. It can be associated to a custom domain, colors, logo, and even notifications are sent from the brand's URL.
  • Automated Executive Updates - For those who want to know how things are progressing but may not be involved day-to-day, automate a status report to keep them engaged.
  • In-app widget - Connects to the user's application and gives customers direct access to their success plan and customize to match the product's look and feel.
  • Real-time customer feedback - OnRamp builds in quick feedback checkpoints along the way to know what’s working and what’s not
  • Playbook Combination - New customer wants a little from Menu A and a little from Menu B? Playbooks can be combined in just a few clicks.
  • Smart Reminders - Customized proactive reminders and updates on tailor-made schedules in email or Slack, or nudge manually when needed.
  • Internal Tasks & Notes - It is possible to keep all notes and tasks in OnRamp - while hiding what the customer doesn’t need to see.
  • Consolidated files & attachments - So there's no hunting through lengthy un-secure email chains for all the data, files, and information that is shared and collected. OnRamp consolidates this.
  • Handoffs - Embed handoff forms as part of a new project to have the most important customer information immediately accessible.

OnRamp Video

OnRamp Overview

OnRamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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