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Score 9.0 out of 100
Top Rated


Recent Reviews

Onshape - Cloud-based CAD

February 21, 2022
I use Onshape as a 3d design tool. Because of the cloud nature of the software, I can use it anywhere, at anytime w/o the overhead of …

Great Value for Great Design Collaboration

February 18, 2022
Onshape addresses the problems associated with file management woes that come with traditional file management vaulting systems. Sharing …
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The future of CAD

February 17, 2022
Onshape is our single source of truth for the specification of our standard products, custom products, and our projects. Onshape's cloud …

The Everyman’s CAD

December 01, 2021
OnShape’s cloud presence and device agnosticism means that I can use it with any mobile device at any time. Practically, when I’m on the …

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TrustRadius Award Top Rated 2022

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onshape.com/en/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $1,500 per year per user

Features Scorecard

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Product Details

What is Onshape?

Onshape is a cloud-native product development platform with integrated CAD, data management and analytics. Onshape aims to accelerate time to market and improve innovation by:

1) Access: Unlike file-based CAD which is on-premise only, Onshape enables remote access for designers and engineers from anywhere, and on any internet-connected device -including tablets and smart phones.

2) Collaboration: Onshape aims to eliminate the version control problems and blocking of file-based CAD and PDM systems by enabling real-time, simultaneous access and collaboration for designers and engineers.

The vendor boasts over 2 million users who work in Onshape to modernize and streamline their product development cycle. According to the vendor, Onshape users in 170+ countries have logged over 6 million hours modeling advanced robotics, biomedical devices, industrial machinery, agriculture equipment, and consumer products. Onshape is designed to be an anywhere, anytime CAD system. The vendor reports that 1 in 8 sessions occur on mobile devices.

Founded in 2012, the Onshape leadership team includes the original creators of SOLIDWORKS® and other leaders in cloud infrastructure, data security, and mobile. PTC purchased Onshape in 2019.

Onshape Features

  • Supported: Parts (top-down or bottom-up solid and surface modeling)
  • Supported: Assemblies (design in-context, built-in standard hardware and parts linked from documents, single mate)
  • Supported: Drawings (fully detailed drawings of parts and assemblies, import/export DWG, DWT and DXF file formats)
  • Supported: Data Management (built-in version control and release management tools)
  • Supported: Collaboration (real-time simultaneous design, follow mode, comments)
  • Supported: Workflow (automate workflows to manage release and revision, custom workflows)
  • Supported: Bill of Materials (manage while simultaneously editing and assembly with real-time updates)
  • Supported: Configurations (separate tables for each configuration option, configuration variables enable infinite product variations with unique release history)
  • Supported: Analytics (monitor project status with Activity, Release, Project and User dashboards, security reviews, global permissions)
  • Supported: Integrations (robust REST API, App Store with ERP, PLM, SSO, simulation, CAM)
  • Supported: Support (contact support directly in the product, Learning Center with tutorials and instructor led training )
  • Supported: Security (role-based access control, AES-256 encryption, optional 2FA and audit logs, SOC 2 Type 2 compliant)

Onshape Videos

Onshape Downloadables

Onshape Competitors

Onshape Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Italian, Japanese, Korean, Chinese (Traditional and Simplified), Spanish


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Frequently Asked Questions

How much does Onshape cost?

Onshape starts at $1500.

What is Onshape's best feature?

Reviewers rate Support Rating and Implementation Rating highest, with a score of 8.8.

Who uses Onshape?

The most common users of Onshape are from Small Businesses (1-50 employees) and the Mechanical Or Industrial Engineering industry.

Reviews and Ratings




(1-15 of 15)
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James Fitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Without exaggeration, I think Onshape has the best support in the business. They have set new levels of expectation from how I view software support. We could not be happier with that aspect of our Onshape experience. In fact, I often refer to it when speaking to other software companies as an example for how they should model their support. It's that good.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization was one of the early users of Onshape. We received pretty incredible support when issues came up and sometimes technicians/specialists were able to jump into issues within minutes (which might be hours or days for support from traditional CAD software tech support teams). Over the years - that support did not get worse as Onshape grew. Their product support continued at those high expectations while Onshape's development teams were tasked to develop a better product by listening to user community pushing for improvements.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Support is built in. It lets you take a screenshot and mark it up in the support system. It lets me easily share a document with support and they will generally investigate the issue promptly (within 24 hours, sometimes within an hour). Generally they can fix it quickly as well. I also submit feature requests this way as well and get feedback with that. No email needed! All within Onshape.
Ian Gardiner, P. Eng. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Amazing support, beyond expectations No doubt this is supported by SaaS architecture. Support can directly see the same model and drawing I can if given permission They address issues almost immediately; it would be rare to even wait 1 hour before getting a direct, personal response Best customer service I have ever experienced
Peter Harman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Remote support is never easy as it is difficult to express exact issues in an email. We find Onshape technical support is normally responsive, we occasionally struggle to correctly explain the issue or fully understand the response. Where they have excelled is where there has been a technical issue they have been able to use software logs to identify what was happening in the software. No on-premise solution could achieve this.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Quick community support was available through the forum for most issues we found that weren't extremely urgent. We did not have to use phone support, so I can not evaluate that. However, we didn't have many issues arise, and any support we did receive was well thought out and timely.