Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Dropshipping

Integrated Workplace Management (IWMS)

Enterprise

Accounting

Payment Gateway

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Monitoring

Employee Performance Management

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Agency

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Configuration Management Databases

Data Quality

Distributed Denial of Service (DDoS) Protection

Fraud Detection

IT Alert Management

In-Memory Databases

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Remote Monitoring and Management

Tower Servers

Virtual Private Network (VPN)

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Competitive Intelligence

Consumer Ratings & Reviews

Content Management

Email Marketing

Email Testing

Market Intelligence

Marketing Automation

Presentation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Multichannel Retail

Sales

Antivirus

Certificate Lifecycle Management

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Home Health Care

Insurance Agency Management

Legal Research

Library Management

Vertical-Specific

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### Scheduling and Staffing
Reviewers consistently praise OnShift for its efficient scheduling and staffing features, highlighting its ease of creating, managing, and modifying schedules. Users appreciate the platform's ability to streamline communication with employees regarding open shifts and callouts. While some minor issues like freezing programs and the need for mobile app improvements have been noted, overall, OnShift is regarded as a reliable tool for effective scheduling and staffing management in various departments. (Source Reviews: [1](https://www.trustradius.com/reviews/onshift-2022-03-23-18-13-46), [2](https://www.trustradius.com/reviews/onshift-2022-03-23-09-34-07), [3](https://www.trustradius.com/reviews/onshift-2022-02-23-19-53-44), [4](https://www.trustradius.com/reviews/onshift-2020-03-02-16-33-30))

### Payroll Management
Users across various reviews consistently praise OnShift's payroll management capabilities. They highlight the ease of creating, managing, and modifying schedules, as well as the efficiency in entering payroll data and calculating salaries. The ability to communicate with employees regarding open shifts and send mass texts is also appreciated. Additionally, users find the integration with payroll software such as ADP to be a valuable feature, enhancing the overall payroll management process. The platform's responsiveness to addressing issues promptly further adds to the positive user experience with OnShift's payroll functionalities. (Source Reviews: [1](https://www.trustradius.com/reviews/onshift-2022-03-23-09-34-07), [2](https://www.trustradius.com/reviews/onshift-2022-03-23-18-13-46), [3](https://www.trustradius.com/reviews/onshift-2020-03-02-16-33-30))

### Time and Attendance Tracking
Reviewers consistently highlight OnShift's time and attendance tracking as a key strength of the platform. Users appreciate the ease of managing employee schedules, tracking attendance, and saving time on payroll processing. The real-time data availability and user-friendly interface are frequently mentioned as valuable features that contribute to efficient time and attendance management. While some users note minor issues like occasional program freezes or areas for improvement in the mobile app, the overall sentiment leans towards positive experiences with OnShift's time and attendance tracking functionalities. (Source Reviews: [1](https://www.trustradius.com/reviews/onshift-2022-03-23-09-34-07), [2](https://www.trustradius.com/reviews/onshift-2022-04-03-04-23-05), [3](https://www.trustradius.com/reviews/onshift-2022-03-23-18-13-46), [4](https://www.trustradius.com/reviews/onshift-2022-02-23-19-53-44))

### Employee Communication
Users consistently highlight OnShift's employee communication capabilities as a key strength, emphasizing the platform's effectiveness in facilitating communication between managers and employees. The ability to send mass texts and easily communicate regarding open shifts is particularly valued by users. Additionally, the platform's responsiveness in addressing emails and issues promptly contributes to a positive user experience in terms of employee communication. (Source Reviews: [1](https://www.trustradius.com/reviews/onshift-2022-03-23-09-34-07), [2](https://www.trustradius.com/reviews/onshift-2022-03-23-18-13-46), [3](https://www.trustradius.com/reviews/onshift-2020-03-02-16-33-30))

Users have made several recommendations for improving the mobile app of Onshift. Firstly, they suggest adding more features to enhance its functionality, providing users with a wider range of options and tools. Secondly, users recommend improving the messaging reply feature to facilitate efficient and effective communication. Lastly, users recommend adding flexibility in printable schedules, allowing users to customize and tailor schedules according to their specific needs for increased convenience and ease of use. This would result in an improved user experience overall.

OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.

All-inclusive

All-inclusive Pro

Aaniie Care

OnShift

Assisted Living Software provides tools to automate workflow associated with providing long-term care in an inpatient setting, or also home-based assisted living. Some examples of features would be alerts and care plan guidance, reporting for vitals, medications, and incidents with residents, risk and process alerts (to ensure operations are proceeding safely, legally, and optimally), and possibly collaboration tools and document sharing to coordinate information across roles and shifts.

Assisted Living

Likelihood to Recommend

Support Rating

OnShift Engage

OnShift Engage fuels a workforce that goes above and beyond. Our easy-to-use employee engagement software boosts your organization’s culture by strengthening staff and management relationships.

Playvox

HeraSoft, defunct

qualitu coutch

OnShift 2022-03-23 18:13:46

broker

OnShift 2022-03-23 09:34:07

ADP Workforce Now

Microsoft 365

Relias Learning Management System

Employee Services Director

OnShift 2020-03-02 16:33:30

Zoho CRM

ADP Streamline Payroll

ClearCompany

Zoho People

Bigin by Zoho CRM

OnShift 2022-04-03 04:23:05

OnShift 2022-02-23 19:53:44

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Excel file

Easy for employees

Saving time

Applicant tracking

One click

Pdf format

App needs

Difficult to customize

Not as flexible

Mobile app needs

Easy to enter

Easy of use

Reduces time

Excellent customer support

Ability to drag

Easy to manage

Support service

Saves me time

Manage payroll

Customer support service

Home

Assisted Living Software

OnShift is our basic scheduling tool for our agents and other team leaders and quality and all departments. Schedulers and managers use OnShift to communicate via text with employees, to communicate open shifts, and to manage callouts. We also use OnShift for Payroll-Based days working, whereby staffing hours are reported, regulation, more than help full on that.

Scheduling and creating, managing, modifying schedules.
Payroll and easy to enter numbers, download CVS and calculating the agents salary.
Send mass texts to employees as needed.

Easily filling shifts.
Downloading schedules to an Excel file or spreadsheet that is easy for employees to read.
Let the agents get know better as sending a samples.

Communication with employees more easier.
Analytics ties in both payroll and scheduling.
Easily filling shifts.

Major the performance of the agents.
Easily communicating with employees regarding open shifts
Calculating the payroll of every one of the organization

the payroll benefit of this program OnShift is one of the industry-leading technologies in my personal opinion. it offers such great features and makes payroll processing such a breeze and the data entry is an awesome feature as well. there are so many benefits that make it a very seamless interface program and would highly recommend this product to anyone looking for a good payroll tool for your company. I personally love this product because it makes doing payroll and keeping track of everything very organized all in one place saving time and energy

reduces time and costs
easy to manage payroll and attendance
background screenings

sometimes the program freezes
saving time by having everything all in one place
very easy to see your schedule in one click
the mobile app needs improvement

payroll
organization
saving time
data entry

easy to manage payroll
easy to track employees time
save money by faster tracking

OnShift is our primary scheduling platform for our nursing and other ancillary departments. Schedulers and managers use OnShift to communicate via text with employees, to communicate open shifts, and to manage callouts. We also use OnShift for Payroll-Based Journals, whereby staffing hours are reported, per federal regulation, to CMS on a quarterly basis.

Scheduling - ease of creating, managing, modifying schedules.
PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
Communicate to employees regarding open shifts, share open shifts with staff.
Send mass texts to employees as needed.

OnShift's Text2Hire software for texting current applicants is not as flexible as other platforms and too pricey for the quality of the product.
Downloading schedules to an Excel file or spreadsheet that is easy for employees to read and understand is an issue.

Easily filling shifts - reduced OT usage.
Easily communicating with employees regarding open shifts - reduce OT, better care provided to patients/residents.
PBJ reporting - easily performed, reports easy to read, ensure maintaining CMS 5-Star Staffing rating.

ADP Workforce Now, Relias Learning Management System, Microsoft Office 365

I am working with Healthcare client and for them Onshift is one of the best software to maintain their work life balance. It focuses on improving daily lives of their healthcare employees and brings out the best in them which overall increases the productivity. It focuses on re-defining the employees experience and improving it in the best way.

Maintains Employee's data their time and attendance
Improves their Work Life balance
Talent acquisition

Problems with app permission
Could be more robust

Trust and data security
Data management
Great for tracking purpose

It doesn't work for few users
Could be more stable

ClearCompany, ADP Streamline Payroll, Zoho People

We were trained on this software for the possible use at managing our taskforce in an specific proyect, the interface its very user friendly, most of the information its on real time, we were able to make the proper schedule of work times without any issue whatsoever, the limit is the one that the nain user will give it.
The design feels young and fresh, it dosnt feel barebones like other softwares in the market, what i liked most is how detailed and clear its all the information on screen but thats my personal opinion, the main reason why it was assigned for our project was because how easy was to understand the main function and that was the overall opinion of most of the people on training. 
The above was very important as let us have an easy supervision of the taskforce without much trouble.

Management
Easy of use
Important advanced options
Excelent design

Specific data on checkings
faster log in options
additional windows

OnShift

Overview

What is OnShift?