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Ontraport Reviews

33 Ratings
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Score 6.8 out of 100

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March 17, 2016

Connect to more client and grow your business with Ontraport

Jen Levitz | TrustRadius Reviewer
Jen Levitz
Score 8 out of 10
Vetted Review
Verified User
Review Source

Scalability

9
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Read Jen Levitz's full review

Ontraport Scorecard Summary

Likelihood to Recommend (33)
6.8
Likelihood to Renew (8)
9.1
Usability (3)
7.8
Performance (4)
7.7
Support Rating (3)
9.0
In-Person Training (1)
9.1
Implementation Rating (2)
9.1
Product Scalability (1)
8.2

Feature Scorecard Summary

WYSIWYG email editor (16)
8.5
Dynamic content (13)
9.5
Ability to test dynamic content (7)
8.3
Landing pages (15)
7.5
A/B testing (12)
9.4
Mobile optimization (10)
8.3
Email deliverability reporting (15)
6.2
List management (15)
6.3
Triggered drip sequences (13)
9.7
Lead nurturing (15)
7.9
Lead scoring and grading (13)
4.9
Data quality management (14)
5.4
Automated sales alerts and tasks (15)
6.3
Calendaring (5)
6.2
Event/webinar marketing (8)
9.1
Social sharing and campaigns (3)
7.1
Social profile integration (4)
7.2
Dashboards (14)
8.8
Standard reports (11)
6.0
Custom reports (9)
9.8
API (11)
6.1
Role-based workflow & approvals (9)
8.9
Customizability (12)
9.8
Integration with Salesforce.com (1)
7.3
Integration with Microsoft Dynamics CRM (1)
7.3
Integration with SugarCRM (1)
7.3

What is Ontraport?

Ontraport is an all-in-one marketing automation and CRM platform designed for small to midsize companies. The platform aims to allow users to build, automate and visualize core business practices, including how to attract and retain customers and communicate with them throughout the customer lifecycle.

According to the vendor, Ontraport enables users to do the following:

  • Build and publish templated or custom landing pages and forms

  • Create dynamic campaigns with personalized paths

  • Automate prospect, customer and partner communications

  • Keep detailed up-to-date records of contact interactions

  • Group like contacts together

  • Deliver responsive email campaigns and track engagement

  • Send messages via multiple communication channels (SMS & PostCard)

  • Manage a sales team and manual to-do tasks

  • Sell products and manage payments

  • View real-time results to see where to focus efforts

  • Create custom dashboard metrics

  • Manage a membership site and/or partner program

The company aims to bring all the tools together into one central, simplified platform with the power of an enterprise solution, thus allowing small business owners to quickly get set up and scale without the growing pains of learning multiple technologies and without the hassle of fractured integrations.

Categories:  Customer Relationship Management (CRM),  Marketing Automation

Ontraport Features

Email & Online Marketing Features

Has featureWYSIWYG email editor
Has featureDynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences

Lead Management Features

Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks

Campaign Management Features

Has featureEvent/webinar marketing

Social Media Marketing Features

Has featureSocial sharing and campaigns

Reporting & Analytics Features

Has featureDashboards
Has featureStandard reports
Has featureCustom reports

Platform & Infrastructure Features

Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Additional Features
Has featureMembership site management tools
Has featureSMS & Postcards
Has featureSales force automation
Has featureReferral program management and tracking
Has featureTask management
Has featurePerformance analytics on visual map

Ontraport Screenshots

Ontraport Integrations

Ontraport Competitors

Ontraport Pricing

Starting Price: $29

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Pro$297per month (3 Users -- up to 10,000 Contacts)
Basic$79per month (1 User -- up to 1,000 contacts)
Plus$147per month (2 Users -- up to 2,500 Contacts)
Enterprise$497per month (5 Users -- up to 20,000 Contacts
ModulesPricing DetailsTerms
100,000 extra contacts$99Other
Additional user$47Per User per Month
100,000 extra messages$99Other
First-class postcards$1Other

Packages are priced on a month to month contract where you can cancel your account at any time. Clients may opt-in for an annual contract, where they pay for 10 months up front and the last two are "free."

Ontraport Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Phone
Live Chat
Video Tutorials / Webinar
Live Screenshare

Ontraport Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:International