Ooma Office

Ooma Office

Customer Verified
About TrustRadius Scoring
Score 9.1 out of 100
Ooma Office

Overview

Recent Reviews

Oooo-ma gosh!

10 out of 10
March 07, 2022
I use Ooma in the office and on my mobile app. I have never missed a call and love that the voicemails get emailed to me so I can save …
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Easy to use

10 out of 10
March 04, 2022
The virtual assistant feature is fantastic. You can type out the greeting and it is read by the virtual assistant. All of our calls have …
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Ooma for the office

9 out of 10
January 24, 2022
Ooma gives me all the capacity of my office phone even on-the-go. It's great being able to receive voicemails straight to my email and …
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Another Grateful Customer

10 out of 10
November 29, 2021
Ooma Office has an excellent virtual receptionist that you use to set up your office phone, use your business hours and it automatically …
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Reviewer Sentiment

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Positive ()
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Negative ()
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Awards

TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 11 features

Message alerts (54)

9.9
99%

Answering rules (55)

9.5
95%

Call screening (48)

9.1
91%

Mobile app for iOS (50)

9.0
90%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Local Phone Number

$9.95

On Premise
per month

Toll Free Number

$9.95

On Premise
per month

Toll Free Calling Plan

$15.00

On Premise
per month

Entry-level set up fee?

  • $19.95 per user/monthOptional
For the latest information on pricing, visithttps://www.ooma.com/small-business…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Cloud PBX

8.5
85%

Call Management

9.1
91%

VoIP system collaboration

9.4
94%

Mobile apps

8.9
89%

Product Details

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.

Ooma Office features include:

  • Unlimited Calling in U.S., Canada, Mexico and Puerto Rico
  • Free Local Number– Keep your existing number or choose a new one for free.
  • Virtual Receptionist allows you to manage and route incoming calls easily
  • Mobile App– manage business phone calls from your cell phone.
  • SMS Messaging through the Ooma Office mobile app.
  • Call Park
  • Ring Groups
  • Music on Hold
  • Transfer Music
  • Extension dialing
  • Extension Monitoring
  • Call Forwarding
  • Virtual Extensions
  • Voicemail
  • Call transfer
  • Flexible Numbering
  • Company Directory
  • Call Logs
  • Conference bridge for up to 10 callers
  • Forward calls during device outages
  • Fax Online
  • 7-Digit Dialing
  • Call Blocking
  • Intercom

Advanced Features (Ooma Office Pro)

  • Call Recording
  • Enhanced Call Blocking
  • Overhead Paging
  • Voicemail Transcription
  • Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants

Ooma Office Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Ooma Office Screenshots

Ooma Business Phone Mobile AppOoma Office Pro Desktop AppCustomizable Virtual ReceptionistConfigure System Settings through Ooma Office Manger Online Portal

Ooma Office Downloadables

Ooma Office Competitors

Ooma Office Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America

Comparisons

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Frequently Asked Questions

What is Ooma Office's best feature?

Reviewers rate Message alerts highest, with a score of 9.9.

Who uses Ooma Office?

The most common users of Ooma Office are from Small Businesses (1-50 employees) and the Law Practice industry.

Reviews and Ratings

 (69)

Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
We have found it very easy to configure, manage, and expand our phone operations with Ooma Office. We needed a reliable phone network as this is the first means of communication for our customers - Ooma has made it a lot easier for us to manage. Their support is also available 24x7 so that's a huge plus.