Ooma Office Reviews & Ratings 2023

Q: What are Ooma Office's top competitors?

RingCentral MVP , Vonage Business Communications , and 8x8 X Series are common alternatives for Ooma Office.

Ooma Office

Starting at $9.95 per month

Overview

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to...

Ooma for the office

8 out of 10

November 25, 2022

Ooma gives me all the capacity of my office phone even on-the-go. It's great being able to receive voicemails straight to my email and …

Ooma Office Saved Us Thousands

10 out of 10

August 26, 2022

We utilize Ooma Office as our sole business phone system within our company. We utilize the virtual assistant as well as between 10-30 …

Ooma Office - Great VoIP Solution

8 out of 10

July 08, 2022

Office phone system. Cost-effective and feature-rich. So easy to set up and configure. Allows our clients to reach us quickly and leave a …

Ooma is great for my small business

8 out of 10

March 14, 2022

Ooma Office is used to help our hybrid office. It makes it easy to live transfer to those working at home. There is also a voicemail to …

Great System - especially for Small businesses

9 out of 10

March 14, 2022

Great for enabling me to have company calls come to me wherever I am.

Ooma Office - It's the real deal!

10 out of 10

March 09, 2022

Ooma Office satisfies all of our phone requirements with value and technological superiority in it class. Over the past 2 plus years I've …

Oooo-ma gosh!

10 out of 10

March 07, 2022

I use Ooma in the office and on my mobile app. I have never missed a call and love that the voicemails get emailed to me so I can save …

I fully recommend Ooma Office!

10 out of 10

March 07, 2022

Ooma Office gives us an easy dashboard to manage our faxes, call logs, and extensions. We also use their virtual receptionist to set our …

Ooma Office has great features for a low price

10 out of 10

March 04, 2022

Switched from cable provided telephone service to Ooma Office. It allows users to work from home by taking a phone home with them or using …

Easy to use

10 out of 10

March 04, 2022

The virtual assistant feature is fantastic. You can type out the greeting and it is read by the virtual assistant. All of our calls have …

Ooma Office is Integral to Our Small Business Now

9 out of 10

March 04, 2022

Ooma Office has become an integral part of our small business and I can take Ooma Office wherever I go.

Best I have found in my 75 years.

10 out of 10

March 03, 2022

I was using another VOIP company for phones and a different company for fax service and was contacted by Ooma. They showed me their …

Ooma rocks!

10 out of 10

February 17, 2022

Ooma acts as my receptionist, which keeps me from having to answer the phone all day.

Ooma Office is crucial to my practice

10 out of 10

January 25, 2022

Ooma Office is our telephone system that we use in the office. It is absolutely crucial to my practice. I have clinics in 3 different …

Ooma office is a professional affordable option!

10 out of 10

January 02, 2022

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Popular Features

View all 11 features

Message alerts (56)
9.8
98%
Answering rules (57)
9.4
94%
Mobile app for iOS (52)
9.0
90%
Call screening (50)
8.9
89%

Reviewer Pros & Cons

View all pros & cons

Allows me to listen to voicemails through my email
Setup process could be easier to navigate

Verified User

Account Manager in Sales

Computer Hardware Company, 11-50 employees

Adapt to any business style. (Office, Mobile, Remote, etc)
Automated scheduling of call forwarding within a user. (e.g. "always forward on weekends")

Verified User

Executive in Information Technology

Construction Company, 11-50 employees

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Pricing

View all pricing

Local Phone Number

$9.95

On Premise

per month

Toll Free Number

$9.95

On Premise

per month

Toll Free Calling Plan

$15.00

On Premise

per month

Entry-level set up fee?

$19.95 per user/monthOptional

For the latest information on pricing, visithttps://www.ooma.com/small-business…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.4Avg 8.2

Call Management

Customized phone system settings

8.9Avg 8.3

9.4
Answering rules
(57) Ratings
Ability to enter rules to route calls to main number or other extensions in case of absence
8.2
Call recording
(44) Ratings
Automatic recording of inbound and outbound calls
8.3
Call park
(40) Ratings
Ability to hold calls in virtual location and subsequently access from any phone in system
8.9
Call screening
(50) Ratings
Ability to block numbers or send calls directly to voicemail
9.8
Message alerts
(56) Ratings
Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

9.4Avg 8.1

Mobile apps

Apps are compatible with mobile devices.

9Avg 8.3

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Product Details

About
Competitors
Tech Details
Downloadables
FAQs

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.

Ooma Office features include:

Unlimited Calling in U.S., Canada, Mexico and Puerto Rico
Free Local Number– Keep your existing number or choose a new one for free.
Virtual Receptionist allows you to manage and route incoming calls easily
Mobile App– manage business phone calls from your cell phone.
SMS Messaging through the Ooma Office mobile app.
Call Park
Ring Groups
Music on Hold
Transfer Music
Extension dialing
Extension Monitoring
Call Forwarding
Virtual Extensions
Voicemail
Call transfer
Flexible Numbering
Company Directory
Call Logs
Conference bridge for up to 10 callers
Forward calls during device outages
Fax Online
7-Digit Dialing
Call Blocking
Intercom

Advanced Features (Ooma Office Pro)

Call Recording
Enhanced Call Blocking
Overhead Paging
Voicemail Transcription
Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants