Ooma Office

Ooma Office

Customer Verified
Score 9.4 out of 10
Ooma Office


What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to...

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Recent Reviews

Ooma for the office

8 out of 10
November 25, 2022
Ooma gives me all the capacity of my office phone even on-the-go. It's great being able to receive voicemails straight to my email and …
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Oooo-ma gosh!

10 out of 10
March 07, 2022
I use Ooma in the office and on my mobile app. I have never missed a call and love that the voicemails get emailed to me so I can save …
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Easy to use

10 out of 10
March 04, 2022
The virtual assistant feature is fantastic. You can type out the greeting and it is read by the virtual assistant. All of our calls have …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Message alerts (56)
  • Answering rules (57)
  • Mobile app for iOS (52)
  • Call screening (50)

Reviewer Pros & Cons

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Video Reviews

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Local Phone Number


On Premise
per month

Toll Free Number


On Premise
per month

Toll Free Calling Plan


On Premise
per month

Entry-level set up fee?

  • $19.95 per user/monthOptional
For the latest information on pricing, visithttps://www.ooma.com/small-business…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.4Avg 8.2

Call Management

Customized phone system settings

8.9Avg 8.3

VoIP system collaboration

Team collaboration via cloud phone system

9.4Avg 8.1

Mobile apps

Apps are compatible with mobile devices.

9Avg 8.3
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Product Details

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.

Ooma Office features include:

  • Unlimited Calling in U.S., Canada, Mexico and Puerto Rico
  • Free Local Number– Keep your existing number or choose a new one for free.
  • Virtual Receptionist allows you to manage and route incoming calls easily
  • Mobile App– manage business phone calls from your cell phone.
  • SMS Messaging through the Ooma Office mobile app.
  • Call Park
  • Ring Groups
  • Music on Hold
  • Transfer Music
  • Extension dialing
  • Extension Monitoring
  • Call Forwarding
  • Virtual Extensions
  • Voicemail
  • Call transfer
  • Flexible Numbering
  • Company Directory
  • Call Logs
  • Conference bridge for up to 10 callers
  • Forward calls during device outages
  • Fax Online
  • 7-Digit Dialing
  • Call Blocking
  • Intercom

Advanced Features (Ooma Office Pro)

  • Call Recording
  • Enhanced Call Blocking
  • Overhead Paging
  • Voicemail Transcription
  • Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants

Ooma Office Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Ooma Office Screenshots

Screenshot of Ooma Business Phone Mobile AppScreenshot of Ooma Office Pro Desktop AppScreenshot of Customizable Virtual ReceptionistScreenshot of Configure System Settings through Ooma Office Manger Online Portal

Ooma Office Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America

Ooma Office Downloadables

Frequently Asked Questions

RingCentral MVP, Vonage Business Communications, and 8x8 X Series are common alternatives for Ooma Office.

Reviewers rate Message alerts highest, with a score of 9.8.

The most common users of Ooma Office are from Small Businesses (1-50 employees).
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(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Ooma office is very easy to use, configure, and make any changes. It's also easy to add more lines because the phones are delivered with preconfigured options. The virtual assistant makes it easy to update hours, schedule, pricing etc. and reduces the number of routine questions our staff has to deal with.
Tom Von Braunsberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Their usability is a perfect fit for a small business. We can offer the same features a large company offer their customer at a much more affordable price. The ease of use of the system make it quick to set up and train staff with little time required.
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