Ooma Office

Ooma Office

Customer Verified
Ooma Office

Overview

Reviews

Ooma is Pretty Great!

10
Ooma is pretty good and cheaper than having a landline service agreement with a cable or internet company. It is very easy to use and it …

Love Ooma Office

10
We use it to accept calls, text and video calls with clients. We use the phone application to check voicemail and text along with the …

Just Amazing

10
We are using Ooma Office Company-wide. It bridges the gap between our team members and the customer's needs. Now, our customers can choose …

Ooma Office is crucial to my practice

10
Ooma Office is our telephone system that we use in the office. It is absolutely crucial to my practice. I have clinics in 3 different …
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Ooma for the office

9
Ooma gives me all the capacity of my office phone even on-the-go. It's great being able to receive voicemails straight to my email and …
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Value VoIP Without Value Quality

10
Ooma [Office] is our company-wide VoIP service. We are tiny but it allows us a chance to communicate with both staff and patrons in ways …
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Another Grateful Customer

10
Ooma Office has an excellent virtual receptionist that you use to set up your office phone, use your business hours and it automatically …
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Popular Features

View all 11 features

Message alerts (46)

9.9
99%

Answering rules (48)

9.6
96%

Call screening (40)

9.3
93%

Mobile app for iOS (42)

9.0
90%

Reviewer Pros & Cons

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Pricing

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Local Phone Number

$9.95

On Premise
per month

Toll Free Number

$9.95

On Premise
per month

Toll Free Calling Plan

$15.00

On Premise
per month

Entry-level set up fee?

  • $19.95 per user/monthOptional
For the latest information on pricing, visithttps://www.ooma.com/small-business…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Cloud PBX

8.7
87%

Call Management

9.2
92%

VoIP system collaboration

9.5
95%

Mobile apps

8.8
88%

Product Details

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.

Ooma Office features include:

  • Unlimited Calling in U.S., Canada, Mexico and Puerto Rico
  • Free Local Number– Keep your existing number or choose a new one for free.
  • Virtual Receptionist allows you to manage and route incoming calls easily
  • Mobile App– manage business phone calls from your cell phone.
  • SMS Messaging through the Ooma Office mobile app.
  • Call Park
  • Ring Groups
  • Music on Hold
  • Transfer Music
  • Extension dialing
  • Extension Monitoring
  • Call Forwarding
  • Virtual Extensions
  • Voicemail
  • Call transfer
  • Flexible Numbering
  • Company Directory
  • Call Logs
  • Conference bridge for up to 10 callers
  • Forward calls during device outages
  • Fax Online
  • 7-Digit Dialing
  • Call Blocking
  • Intercom

Advanced Features (Ooma Office Pro)

  • Call Recording
  • Enhanced Call Blocking
  • Overhead Paging
  • Voicemail Transcription
  • Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants

Ooma Office Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Ooma Office Screenshots

Ooma Business Phone Mobile AppOoma Office Pro Desktop AppCustomizable Virtual ReceptionistConfigure System Settings through Ooma Office Manger Online Portal

Ooma Office Downloadables

Ooma Office Competitors

Ooma Office Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America

Alternatives

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Frequently Asked Questions

What is Ooma Office's best feature?

Reviewers rate Message alerts highest, with a score of 9.9.

Who uses Ooma Office?

The most common users of Ooma Office are from Small Businesses and the Law Practice industry.

Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Ooma office is very easy to use, configure, and make any changes. It's also easy to add more lines because the phones are delivered with preconfigured options. The virtual assistant makes it easy to update hours, schedule, pricing etc. and reduces the number of routine questions our staff has to deal with.