Name: Open Dental Software
Rating: 9.2 (9 reviews)
Author: Open Dental Software

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Environmental Health and Safety (EHS)

Meeting Management

Procurement

VoIP

Enterprise

Accounting

Expense Management

Spend Management

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Cost Management

Cloud Storage

Component Content Management

Converged Network Adapters (CNAs)

Data Center Infrastructure Management

Data Observability

Data Pipeline

Extended Detection and Response (XDR)

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Managed Print

Network Performance Monitoring

Password Management System

Release Management

Remote Support

Session Border Controllers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Creative Collaboration

Direct Mail Automation

Email Marketing

Gamification

Intent Data

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Multichannel Retail

Presales

Sales Intelligence

Sales

Certificate Lifecycle Management

Security

Architecture

Commercial Drone

Construction Accounting

Hotel Management

Loan Servicing

Oil and Gas

Public Sector Software

Telemedicine

Vendor Neutral Archive (VNA)

Vertical-Specific

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### Appointment Scheduling
Users find Open Dental Software's appointment scheduling feature to be a valuable asset, allowing for efficient scheduling, easy access to patient information, and the ability to leave detailed notes. While some users mention occasional lagging issues, overall, the software is praised for its simplicity and effectiveness in managing appointments and patient schedules. The ability to switch between different schedules, such as general dentistry and orthodontics, is highlighted as a convenient feature that enhances the overall scheduling process.

### Patient Management
User sentiment regarding Open Dental Software's patient management features is generally positive, with many users highlighting its ease of use and efficiency in scheduling appointments, maintaining patient records, and managing payments. The software's ability to integrate with other platforms for streamlined operations and error reduction has been particularly appreciated. However, some users have expressed minor concerns about specific functionalities, such as the need for more customization options in certain areas like dental restorations and treatment planning. Despite these minor drawbacks, overall feedback suggests that Open Dental Software effectively supports patient management tasks in dental practices.

### Practice Efficiency
Users consistently praise Open Dental Software for its practice efficiency features. They highlight its intuitive design, ease of use, and the ability to streamline tasks such as scheduling, running reports, assigning treatments, and calculating daily production. The software's user-friendly interface not only simplifies daily operations but also facilitates quick training for new team members. Additionally, users appreciate the centralized patient information system that enhances organization and overall efficiency within the practice.

### Communication Tools
Users appreciate the user-friendly nature of Open Dental Software, which facilitates quick training for new hires and streamlines the process of scheduling patients and documenting communication with them. The software's ability to centralize patient information and switch between different schedules easily has garnered positive feedback. While some users have expressed minor preferences for certain features like separate tabs for notes and procedure codes, overall, the communication tools in Open Dental Software are viewed favorably for their simplicity and effectiveness.

### Customization Options
Users seem to appreciate Open Dental Software's extensive customization capabilities. Reviewers have highlighted the software's flexibility in tailoring various features to suit individual practice needs. While some users have expressed minor preferences for easier and more cost-effective customization options, the overall consensus leans towards the software's ability to adapt to specific requirements efficiently. The availability of numerous customization options within Open Dental Software appears to be a significant advantage for users seeking personalized solutions for their dental practices.

Open Dental Software in Portland offers digital charting and eprescribing, and document management, for dentists.

Open Dental Software

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Front Desk Receptionist

Open Dental Software 2021-10-05 09:06:04

Open Dental Software 2021-10-19 11:02:43

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SIDEXIS 4

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Chief Operating Officer, and HIPAA Privacy Officer

Open Dental Software 2018-06-05 10:41:10

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TrustRadius

Way to copy

Copy paste

Little clunky

Clunky to use

One window

Plug ins

User community

Customer support

User interface

3rd party

Interface is simple

3rd party software

Simple to learn

Software integration

Integrates well

Home

Dental Software

Open Dental [Software] is a vital tool to our office and we use it to handle every aspect of our patient care. It's convenient in that it allows us to combine staff and patient schedules with patient records, billing and personal information. At the front desk, we can view patient account balances/payments, upcoming procedures, x-rays and provider notes, which allows us to quickly answer patient questions and provide excellent customer service. Open Dental's customer service is excellent and provides support that allows us to customize the software to our individual practice's needs.

Provider scheduling
Billing
Customer support
Internal reports

Open Dental [Software] has issues when users try to open more than one window at a time.
There is no way to copy/paste provider schedules, so you have to schedule each day individually.

Affordability
Great customer service
Ease of use

Streamlining billing, scheduling, and record keeping into one program makes it easier to onboard new staff as they only have to learn to use one software.
Having reports available in Open Dental [Software] make it easy to track insurance claims, income, and provider performance.

Scheduling
Billing
Patient records
Internal reports
Insurance claim tracking

We have used Open Dental's advanced support options in the past to generate code for custom support and to enable patients to fill out their new patient forms through our website. Each time we have used it, the fee has been well worth it and the support has been excellent.

Open Dental is being used as our primary office management software. It allows us to keep track of patient information, pending treatment, medical and dental history, etc. It also integrates with other software we use, such as Flex Dental and our radiology software, which increases its versatility in management of patients. Open Dental has provided a wide range of services at a reasonable price.

3rd party software integration
patient management
scheduling
insurance verification input

Can be a little clunky to use, but improvements are being made all the time.

patient scheduling
digital charting
software integration
constant updates

positive ROI due to smoother operations of our clinic
decreased overhead
good scalability with a busier patient schedule

We are an IT company that supports dental practices, and Open Dental is one of the practice management softwares that we support. Open Dental is incredibly easy to support and set up, and works very fast on even older PCs. It's open infrastructure allows third party plug-in creators to make pretty much anything that a dentist may need to integrate with their practice management system. The price is great as well. The interface is easy to learn, with a very low learning curve for new users. Open Dental is an easy recommendation, having worked with all major dental practice management softwares.

User Interface is simple to learn
Integrates well with all imaging programs
Support techs are amazing, and remember your name when you call
It's cheaper than almost all alternatives, but the value is higher
Lots of plug-ins are available
Awesome user community of dentists that love to talk about how they've incorporated plug-ins and other features
Lots of reports to choose from, or you can make your own

There are a few AR reports that would be nice to have as a template, so you don't have to make it on your own

The cost of Open Dental is minimal, so ROI is huge.

Dentrix, EagleSoft and CS SoftDent Software

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Open Dental Software

Overview

What is Open Dental Software?