Initially complicated but well worth the effort.
Pros
- Can monitor practically anything. Service availability, performance, latency, network interfaces, routing, hardware, and so on, and via different methods. If you need to monitor something on your network, you almost certainly can with OpenNMS.
- The OpenNMS web-based dashboard is very comprehensive and offers a ton of detail, covering everything you are monitoring. The ability to get a reassuring overview of the entire network is great, and to be able to whittle down the data to specifics, is a game changer.
- OpenNMS has a great online community, with a massive amount of support available via countless forums, blogs, YouTube, etc. If you get stuck on an issue, you'll find someone who's been there, done that, and detailed a resolution.
- Available free and open-source (with paid support and plans available for those who require it).
Cons
- It takes a fair amount of experimentation to fine tune information collection.
- Configuration can be quite cumbersome with a steep learning curve. It would be nice if more of this could be done via the web dashboard.
- The reliance on Java will put some users off. However, in fairness, it does mean it runs on a wide variety of hardware.
Most Important Features
- Free and open-source.
- Ability to monitor practically any device or service on our networks.
- Comprehensive web based dashboard provides a wealth of information and ongoing 'health' check.
Return on Investment
- Initial adoption required quite a lot of resources and time to get everything right. Totally worth it for us; just be prepared for a gradual process that will get better and better with time.
- Once setup and running smoothly, it provides us with all the reporting we could hope for, at near zero cost.
- With OpenNMS, we're able to offer a much more reliable service to our customers, and spend a lot less time dealing with issues.
Alternatives Considered
Grafana
Other Software Used
Grafana, Adobe PhotoShop, Adobe Illustrator CC, Microsoft Visual Studio Code, Android Studio, Godot, Blender, Sequel Pro, Oracle VM VirtualBox, MySQL, MariaDB Platform, Apache HTTP Server, NGINX
