OpenAir PSA Reviews

38 Ratings
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Score 6.7 out of 100

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Anonymous | TrustRadius Reviewer
May 31, 2016

NetSuite OpenAir PSA Review

Score 7 out of 10
Vetted Review
Verified User
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Business Processes Supported

  • Expense entry in the expense report section, it is used by most employees
  • Agil task management time entry for all projects
  • Sending invoices over to the ERP system via integrations
  • Managed Services uses the resources management component
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Anonymous | TrustRadius Reviewer
July 22, 2014

Great product, but UI needs a facelift.

Score 10 out of 10
Vetted Review
Verified User
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Business Processes Supported

  • Resource planning and forecasting for financial purposes as well as defining our upcoming staffing needs.
  • Visibility into our utilization for booked business as well as sales opportunities.
  • Complete integration for customer invoice generation using approved time sheets and then getting the information to Quickbooks.
  • Project planning tools and metrics for project managers.
  • Workflow for approvals of resource requests, time sheets, expense reports and invoicing.
  • Revenue recognition and financial planning.
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Feature Scorecard Summary

Task Management (13)
5.1
Resource Management (13)
7.9
Gantt Charts (7)
4.8
Scheduling (11)
8.8
Workflow Automation (8)
3.7
Team Collaboration (10)
4.5
Support for Agile Methodology (6)
4.1
Support for Waterfall Methodology (7)
5.7
Document Management (4)
4.0
Email integration (8)
3.7
Mobile Access (10)
6.3
Timesheet Tracking (13)
7.4
Change request and Case Management (8)
3.6
Budget and Expense Management (12)
3.8
Quotes/estimates (3)
5.5
Invoicing (5)
7.4
Project & financial reporting (7)
5.0
Integration with accounting software (6)
6.5

About OpenAir PSA

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.

OpenAir PSA Competitors

OpenAir PSA Technical Details

Operating Systems: Unspecified
Mobile Application:No