Skip to main content
TrustRadius
OpenAir PSA

OpenAir PSA

Overview

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

Read more
Recent Reviews

OpenAir does the Job

5 out of 10
November 11, 2015
Incentivized
We use OpenAir for time-entry and project management/accounting purposes. We are a services organization, embedded in a software company. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (15)
    8.0
    80%
  • Resource Management (15)
    7.5
    75%
  • Budget and Expense Management (14)
    7.5
    75%
  • Timesheet Tracking (14)
    7.0
    70%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market,…

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3
Avg 7.5

Professional Services Automation

Features that support professional services organizations

8.6
Avg 7.4
Return to navigation

Product Details

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.

OpenAir PSA Video

In this demonstration, learn how OpenAir provides billable services companies with powerful analytics reporting and dashboards for project metrics. Liked this video? Check out these! ○ https://youtu.be/njaTr6rYVOY ○ https://youtu.be/vkrFdtcdpu4 ○ https://youtu.be/jt225uEH14Q...
 Show More

OpenAir PSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

Planview ChangePoint, Certinia PS Cloud, and Zoho Projects are common alternatives for OpenAir PSA.

Reviewers rate Invoicing and Integration with accounting software highest, with a score of 9.

The most common users of OpenAir PSA are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(49)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Rachelle Felix-Blackmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetSuite OpenAir PSA is used for time and expense tracking for non-consulting resources for non-billable work. It is also used for high-level resource and project management for consulting resources for billable work.
  • Time Tracking
  • Expense Tracking
  • Resource Management
  • Deliverable Management
  • Reporting
  • N/A
Reporting was a big factor when choosing this system. It was very important to be able to leverage the data being submitted by 1000+ resources and leverage it to tell us something useful about our company.
Project Management (14)
34.285714285714285%
3.4
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
N/A
N/A
Scheduling
N/A
N/A
Workflow Automation
N/A
N/A
Team Collaboration
N/A
N/A
Support for Agile Methodology
N/A
N/A
Support for Waterfall Methodology
N/A
N/A
Document Management
N/A
N/A
Email integration
N/A
N/A
Mobile Access
80%
8.0
Timesheet Tracking
100%
10.0
Change request and Case Management
N/A
N/A
Budget and Expense Management
100%
10.0
Professional Services Automation (4)
50%
5.0
Quotes/estimates
N/A
N/A
Invoicing
N/A
N/A
Project & financial reporting
100%
10.0
Integration with accounting software
100%
10.0
  • Keep track of open deliverables
  • Report on trend data
  • Keep track of resources/ employees
  • Manage schedules

We used to use QuickArrow which went end of life at the end of 2009.

We were forced to move onto another platform; which was a good thing since QuickArrow did not fulfill all of our business needs.

Ease of reporting was a HUGE thing for my organization. NetSuite OpenAir PSA has certainly come a long way with their reporting and we use it everyday for multiple purposes. I don't have many use case scenarios with other PSA systems to describe why NetSuite OpenAir PSA is better aside from my experience with QuickArrow.

1500
Admin and PSO
3
HR
  • Time Management
  • Expense Management
  • Resource Management
  • Project Management
  • Supplemental HR tool
  • Unsure
Yes
QuickArrow
  • Product Features
  • Product Usability
Not much would change. Reporting and ease of use were the key factors.
  • Implemented in-house
No
Change management was a major issue with the implementation
  • User acceptance
  • Migrating good data from the old PSA
We used NetSuite PSO services which made the migration process a lot easier.
  • Self-taught
Yes. Yes.
In some cases, we had to change our business practices to work with the tool's functionality.
No
Some - we have done small customizations to the interface
No
N/A
I can't recall any specifics but when we first implemented NetSuite, the team in general was great. Our PSO consultant went above and beyond even when the installation services were complete. It was a great and a positive experience overall. Eric Cheung was his name I think.
  • Reporting
  • Schedule Exceptions: Time Off
Yes
I haven't used it personally but many of my consultants who are on the road 80% of the time use it for time and expenses.
Very easy to use.
  • NetSuite
  • SalesForce
Not sure
  • N/A
N/A
  • File import/export
  • API (e.g. SOAP or REST)
Take your time to map out carefully and try to anticipate the full scope of which you might need the data content from OA in another system today and in the future.
I can't recall.
Be flexible and honest about how you plan to use the tool.
No
  • Easier reporting
  • Not sure
No
Return to navigation