OpenAir PSA Reviews

37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
July 22, 2014

Great product, but UI needs a facelift.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

9
The primary thing is ensure that you take the time to gather the input of the key stakeholders before configuration so you can minimize changes after the fact. In our case, one of the key stakeholders was "too busy" and it did end up causing rework and additional configuration costs. In particular when it comes to data migration, you need to ensure the proper due diligence is done so that you start out with a clean plate.
Read this authenticated review
Anonymous | TrustRadius Reviewer
October 24, 2012

Smooth transition from QuickArrow.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that.
Read this authenticated review

Feature Scorecard Summary

Task Management (13)
5.3
Resource Management (13)
7.7
Gantt Charts (7)
5.1
Scheduling (11)
8.5
Workflow Automation (8)
3.9
Team Collaboration (10)
4.8
Support for Agile Methodology (6)
4.3
Support for Waterfall Methodology (7)
5.8
Document Management (4)
4.1
Email integration (8)
3.9
Mobile Access (10)
6.7
Timesheet Tracking (13)
7.5
Change request and Case Management (8)
4.1
Budget and Expense Management (12)
4.1
Quotes/estimates (3)
5.4
Invoicing (5)
7.2
Project & financial reporting (7)
5.2
Integration with accounting software (6)
6.5

About OpenAir PSA

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.

OpenAir PSA Competitors

OpenAir PSA Technical Details

Operating Systems: Unspecified
Mobile Application:No